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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
75039 Views
20 replies
99 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
140132 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
80426 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
269500 Views
159 replies
13 likes
I used to have a Spotify premium subscription. It ended back in July of 2017. On my account right now it says I have a free subscription, but I have been continually charged $9.99/mo since the subscription ended. It doesn’t even show up in my Apple s...
I used to have a Spotify premium subscription. It ended back in July of 2017. On my account right now it says I have a free subscription, but I have been continually charged $9.99/mo since the ...
Spotify Star
410 Views
1 replies
0 likes
PlanFree/PremiumCountryNetherlandsDeviceHuawei mate 10 liteOperating SystemAndroid My Question or IssueHello, I started a free 30 days trial about 2 weeks ago but yesterday when i opened spotify i went to the login page.After loging in to my account ...
Plan Free/Premium Country Netherlands Device Huawei mate 10 lite Operating System Android My Question or Issue Hello, I started a free 30 days trial about 2 weeks ago b...
Spotify Star
325 Views
1 replies
1 likes
I signed up for a free trial and to get Spotify premium from the app but when I went on to safari the Spotify webpage had my girlfriend logged in so when I went to enter the information she got the free trial. We canceled the subscription already but...
I signed up for a free trial and to get Spotify premium from the app but when I went on to safari the Spotify webpage had my girlfriend logged in so when I went to enter the information she got the f...
Spotify Legend
322 Views
1 replies
0 likes
I am trying to cancel my premium account via the button in the accounts page which points to the url https://www.spotify.com/us/account/subscription/change/intent/?target=free. Everytime I try this I get an error "Oops! Something went wrong, please t...
I am trying to cancel my premium account via the button in the accounts page which points to the url https://www.spotify.com/us/account/subscription/change/intent/?target=free. Everytime...
Spotify Star
421 Views
3 replies
1 likes
PlanFree/PremiumCountry FranceDeviceLG G6Operating SystAndroid My Question or Issue How can i receive detailed bills ? I need bills with my name inside to give to my company because it refund me part of my subscription.
Plan Free/Premium Country France Device LG G6 Operating SystAndroid My Question or Issue How can i receive detailed bills ? I need bills with my name inside to give...
Spotify Star
413 Views
1 replies
1 likes
So, I have a family account and I already cancelled my Itunes log-in and even had to re-open my account months ago. I have an account in Turkey and for some reason, I received an email about my payment fail. I tried with three different (valid cards)...
So, I have a family account and I already cancelled my Itunes log-in and even had to re-open my account months ago. I have an account in Turkey and for some reason, I received an email...
Spotify Legend
574 Views
1 replies
0 likes
Hi, I have few days left in prepayed Premium Plan and decided to renew it with with "Family" option. The web page did lead me to the payment, made it and I realized that I have got old "Premium" plan again (for one year!). No option to communicate wi...
Hi, I have few days left in prepayed Premium Plan and decided to renew it with with "Family" option. The web page did lead me to the payment, made it and I realized that I have got old "Premium"...
Spotify Legend
381 Views
1 replies
0 likes
I can't make a subscription because I am from Portugal?? Neither by credit card or PayPal??
I can't make a subscription because I am from Portugal?? Neither by credit card or PayPal??
Spotify Legend
386 Views
1 replies
0 likes
After I made the below post I have checked my bank frequently, and after over 48 hours the payment is still pending and my money has not been refunded.Hello,So, I believe I have been wrongly charged for Spotify premium.I went onto the student Spotify...
After I made the below post I have checked my bank frequently, and after over 48 hours the payment is still pending and my money has not been refunded. Hello, So, I believe I have been wron...
Spotify Legend
594 Views
1 replies
0 likes
I just recieved an email to renew my Spotify Premium for Students + Hulu account. But the payment keeps failing and it says click help and that takes me to a 404 page. I tried another card. I know it is not an issue with either card. Not sure how to ...
I just recieved an email to renew my Spotify Premium for Students + Hulu account. But the payment keeps failing and it says click help and that takes me to a 404 page. I tried another card. I kn...
Spotify Legend
319 Views
1 replies
0 likes
My premium subscription expired in January, and in the beginning of this month, 99 DKK was withdrawed from my card (I use to pay 129 DKK), even though I had no subscription whatsoever, on any account.
My premium subscription expired in January, and in the beginning of this month, 99 DKK was withdrawed from my card (I use to pay 129 DKK), even though I had no subscription whatsoever, on any account...
Spotify Legend
677 Views
1 replies
0 likes
Buenas noches, el dia de hoy me toca renovar mi cuenta premium, y decidi entrar al plan universitario, pero 1- No se si mi universidad esta afiliada para recibir el descuento.2- Al poner mi numero de tarjeta bancaria no me permite acceder al pago, os...
Buenas noches, el dia de hoy me toca renovar mi cuenta premium, y decidi entrar al plan universitario, pero 1- No se si mi universidad esta afiliada para recibir el descuento. 2- Al pone...
Spotify Legend
618 Views
1 replies
0 likes
Hi.I use a Samsung Galaxy Xcover 4 and reside in Norway.On the 16th Oktober 2018 I created my account and signed up immediately for Premium, which then commenced the 30 day Premium trial period. The next day I logged off my account and could not reme...
Hi. I use a Samsung Galaxy Xcover 4 and reside in Norway. On the 16th Oktober 2018 I created my account and signed up immediately for Premium, which then commenced the 30 day Premium trial ...
Casual Listener
1314 Views
2 replies
0 likes
Good Afternoon. My brother send me an invitation to join a Familiar Premium plan.After a few times trying register on that, Spotify shows the message "You can't get on this Premium Familiar Plan".Does someone can help me??
Good Afternoon. My brother send me an invitation to join a Familiar Premium plan. After a few times trying register on that, Spotify shows the message "You can't get on this Premium Familia...
Spotify Legend
350 Views
1 replies
0 likes
Quiero comentar que mes a mes de mi cuenta familiar premium elimina a mi familia de la suscripcion y al volver a querer ingresarlos pide una cuenta nueva de mail por lo que mi duda es por que los saca ya que no podemos estar creando mes a mes correos
Quiero comentar que mes a mes de mi cuenta familiar premium elimina a mi familia de la suscripcion y al volver a querer ingresarlos pide una cuenta nueva de mail por lo que mi duda es por que los sac...
Spotify Legend
1115 Views
1 replies
0 likes
Me cobraron el mes de prueba al inicio cuando se supone que es al finalizarlo. Mi correo es nuevo, la cuenta de spotify jamas habia sido premium ya que es nueva tambien. y mi tarjeta la acabo de adquirir asi que por ende no la he utilizado en nada de...
Me cobraron el mes de prueba al inicio cuando se supone que es al finalizarlo. Mi correo es nuevo, la cuenta de spotify jamas habia sido premium ya que es nueva tambien. y mi tarjeta la acabo de adqu...
Spotify Legend
324 Views
1 replies
0 likes
PlanStudent PremiumCountry USDeviceAll of emOperating SystemSure My Question or Issue So today I was just a hair shy of my student subscription cost in my bank account which i quickly remedied. However, when I went to reapply my payment information i...
Plan Student Premium Country US Device All of em Operating System Sure My Question or Issue So today I was just a hair shy of my student subscription cost in my bank acco...
Spotify Legend
334 Views
1 replies
0 likes
hi, i want to eliminate one subscription premium, but only i have the code that come in my debit card, how ther to be?
hi, i want to eliminate one subscription premium, but only i have the code that come in my debit card, how ther to be?
Spotify Legend
712 Views
3 replies
0 likes
Hi, I'd like to get on premium. So, I wanted to pay by Paypal. However, I received a message that the payment method and country don't match ! My country is "French Polynesia". Is it possible to ad on Spotify plateform, please Thank you for your help...
Hi, I'd like to get on premium. So, I wanted to pay by Paypal. However, I received a message that the payment method and country don't match ! My country is "French Polynesia". Is it possible ...
Spotify Star
4424 Views
3 replies
0 likes
Moin zusammen, leider kann ich meine Spotify Guthabenkarte nicht einlösen. Wenn ich den Code eingebe, erhalte ich die Meldung: "Da ist wohl etwas schief gegangen....." (vgl. Bild). Ich habe es bereits mehrfach versucht. Was muss ich tun? Gruß und Dan...
Moin zusammen, leider kann ich meine Spotify Guthabenkarte nicht einlösen. Wenn ich den Code eingebe, erhalte ich die Meldung: "Da ist wohl etwas schief gegangen....." (vgl...
Spotify Star
7618 Views
1 replies
0 likes
