Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Moderator
- 13009 Views
- 6 replies
- 0 likes
- 13009 Views
- 6 replies
- 0 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 1292 Views
- 19 replies
- 1 likes
- 1292 Views
- 19 replies
- 1 likes
Solved!! Cannot Redeem Gift Card
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
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- Casual Listener
- 47205 Views
- 20 replies
- 3 likes
- 47205 Views
- 20 replies
- 3 likes
Superuser Contribution Sorry, issue resolved itself, how do I delete this?
Sorry, issue resolved itself, how do I delete this?
- Sorry, issue resolved itself, how do I delete this?
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- Roadie
- 218 Views
- 2 replies
- 0 likes
- 218 Views
- 2 replies
- 0 likes
Superuser Contribution Restricted songs available on premium trial.
I was listening to some rockin toons by Rush while using Spotify free, but since I signed up to the premium these songs are no longer available. I've checked with a friend and these songs are available to him so it's just me it seems. I need to Rock
- I was listening to some rockin toons by Rush while using Spotify free, but since I signed up to the premium these songs are no longer available. I've checked with a friend and these songs are availab...
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- Roadie
- 134 Views
- 1 replies
- 0 likes
- 134 Views
- 1 replies
- 0 likes
Superuser Contribution Cobro doble de mi cuenta
Buenas Spotify. Queria notificarles, que se me hizo un doble rebajo en mi cuenta bancaria de la suscripción premiun, que solución tienen para estos casos, gracias quedó al tanto de la respuesta. [Mod edit - phone number] *snip* Atentamente Aaron Roja...
- Buenas Spotify. Queria notificarles, que se me hizo un doble rebajo en mi cuenta bancaria de la suscripción premiun, que solución tienen para estos casos, gracias quedó al tanto de la resp...
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- Roadie
- 128 Views
- 1 replies
- 0 likes
- 128 Views
- 1 replies
- 0 likes
Superuser Contribution Pago en oxxo aun vigente 16 de abril 2018
Hola buenos dias hace 2 horas que se terminó la oferta pero aún me sigue apareciendo, la oferta me aparece cuando quiero realizar mi pago en el oxxo. Ya la página me dio la factura para poder realizar mi pago en el oxxo, si pago aún tendre mi mes gra...
- Hola buenos dias hace 2 horas que se terminó la oferta pero aún me sigue apareciendo, la oferta me aparece cuando quiero realizar mi pago en el oxxo. Ya la página me dio la factura para poder realiza...
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- Roadie
- 183 Views
- 1 replies
- 0 likes
- 183 Views
- 1 replies
- 0 likes
Superuser Contribution Re: Spotify is raising its prices in Norway
I understand that Norwegians as a whole are rich and that the projected ammount of people leaving your services due to an increase in prices would be low. But why increase prices in just one area? I don't enjoy being singled out as your cash-cow, esp...
- I understand that Norwegians as a whole are rich and that the projected ammount of people leaving your services due to an increase in prices would be low. But why increase prices in just one ar...
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- Roadie
- 199 Views
- 1 replies
- 1 likes
- 199 Views
- 1 replies
- 1 likes
Superuser Contribution Visa Green Dot Card repeatedly rejected
Has anybody else been completely hung out to dry by Spotify lately? My payment failed when I attempted to access Premium with my Visa Green Dot card. After looking online, I saw on Spotify's own list of acceptable payment methods that Visa debit card...
- Has anybody else been completely hung out to dry by Spotify lately? My payment failed when I attempted to access Premium with my Visa Green Dot card. After looking online, I saw on Spotify's...
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- Roadie
- 1119 Views
- 3 replies
- 0 likes
- 1119 Views
- 3 replies
- 0 likes
Superuser Contribution ya me cobraron mi mensualidad y aun así dice que sigue sin pasar mi pago
Me cobraron el día que tenía que ser mi mensualidad y aun así me sigue mandando que no procede el pago que hago?
- Me cobraron el día que tenía que ser mi mensualidad y aun así me sigue mandando que no procede el pago que hago?
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- Roadie
- 218 Views
- 1 replies
- 0 likes
- 218 Views
- 1 replies
- 0 likes
Superuser Contribution Out of nowhere my premium subscription was canceled.
Dear spotify, this night I received an e-mail from Sony telling that my subscription was canceled because of delayed payment. The point is, my account uses automatic payment, and it’s been like that for more than 2 years now. Also I said Sony because...
- Dear spotify, this night I received an e-mail from Sony telling that my subscription was canceled because of delayed payment. The point is, my account uses automatic payment, and it’s been like that ...
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- Roadie
- 160 Views
- 1 replies
- 0 likes
- 160 Views
- 1 replies
- 0 likes
Superuser Contribution Never use spotify but charged me 9 dollors every month
I am a fido user who have never used spotify, however, I was charged 9 dollors every month since september 2017. I called fido and want to cancel the spotify and get my refund but they told me to connect with spotify to solve the problem. So I create...
- I am a fido user who have never used spotify, however, I was charged 9 dollors every month since september 2017. I called fido and want to cancel the spotify and get my refund but they told me ...
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- Roadie
- 194 Views
- 1 replies
- 0 likes
- 194 Views
- 1 replies
- 0 likes
Superuser Contribution Problemi con gli account
Salve io sto pagando regolarmente da diverso tempo un'account spotify family.Il problema è che funzionano solo 2 account in modalità premium mentre gli altri nonostante ci siano 5 slot disppnibili funzionano come se fosse la prova iniziale.Quindi non...
- Salve io sto pagando regolarmente da diverso tempo un'account spotify family. Il problema è che funzionano solo 2 account in modalità premium mentre gli altri nonostante ci siano 5 slot disppnibili ...
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- Roadie
- 239 Views
- 2 replies
- 0 likes
- 239 Views
- 2 replies
- 0 likes
Superuser Contribution Using family premium with connected speakers
I have family premium with my wife and I as users. If I am out of town or at the gym I cannot listen to spotify if my wife is playing something on alexa or another of our home speakers. Is there is way to fix this?
- I have family premium with my wife and I as users. If I am out of town or at the gym I cannot listen to spotify if my wife is playing something on alexa or another of our home speakers. Is there is w...
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- Roadie
- 187 Views
- 2 replies
- 0 likes
- 187 Views
- 2 replies
- 0 likes
Superuser Contribution Upgrade to premium family while travelling
Hey guys, I just wanted to upgrade my spotify free to my family account. Unfortunately, I am travelling in Costa Rica and my account is set on it. Therefore, I can not change the country as it just appears when you are in the country. Means I can not...
- Hey guys, I just wanted to upgrade my spotify free to my family account. Unfortunately, I am travelling in Costa Rica and my account is set on it. Therefore, I can not change the country as it just a...
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- Roadie
- 152 Views
- 1 replies
- 0 likes
- 152 Views
- 1 replies
- 0 likes
vodafone package
hello, I've activated my vodafone package that includes Spotify Premium. I have the text message confirming i have selected this and when I log into vodafone it says I already have this set up. However, spotify on my phone and on my laptop isn't reco...
- hello, I've activated my vodafone package that includes Spotify Premium. I have the text message confirming i have selected this and when I log into vodafone it says I already ha...
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- Spotify Star
- 202 Views
- 1 replies
- 0 likes
- 202 Views
- 1 replies
- 0 likes
Can't change my country to actualize my payments data
Hi, My old credit card does not work any more, as I've changed my country of residence. I'm trying to change my payments data from a mexican credit card to a spanisch one, but when I try to do this, i reveive a message saying that my payment credit c...
- Hi, My old credit card does not work any more, as I've changed my country of residence. I'm trying to change my payments data from a mexican credit card to a spanisch one, but when I t...
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- Newbie
- 149 Views
- 1 replies
- 1 likes
- 149 Views
- 1 replies
- 1 likes
Student Discount in US
I am currently a high school student, but I am enrolled in a university. I have my student id, university email, etc. I was wondering why I cannot participate in the student discount. Thanks.
- I am currently a high school student, but I am enrolled in a university. I have my student id, university email, etc. I was wondering why I cannot participate in the student discount. Thanks.
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- Regular
- 158 Views
- 2 replies
- 0 likes
- 158 Views
- 2 replies
- 0 likes
On student discount but got charged 11.99
I have been paying 5.99 for the past months but suddenly they charged me 11.99. Why? I re applied for student discount. But can I get a refund?
- I have been paying 5.99 for the past months but suddenly they charged me 11.99. Why? I re applied for student discount. But can I get a refund?
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- Regular
- 735 Views
- 2 replies
- 0 likes
- 735 Views
- 2 replies
- 0 likes
Can't subbscribe, bugs on the purchase page
Hello, I have been having this issue for several days now and it is getting really frustrating. My subsription stopped while being on a vacation and I want to get back to premium now. 1. When I try to enter my credit card information and I'm selectin...
- Hello, I have been having this issue for several days now and it is getting really frustrating. My subsription stopped while being on a vacation and I want to get back to premium now. ...
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- Spotify Star
- 119 Views
- 1 replies
- 0 likes
- 119 Views
- 1 replies
- 0 likes
Charged twice per month
Spotify keeps charging me 14.99 for an account I don’t hold with them..
- Spotify keeps charging me 14.99 for an account I don’t hold with them..
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- Spotify Star
- 118 Views
- 1 replies
- 0 likes
- 118 Views
- 1 replies
- 0 likes
Cant subscribe
Hi can anyone tell me how van I subscribe to premium?I have an iPhone 6 and I have space (mb) and my IOS is 11 something.If anyone can help my i’ll be very gratefulthanks in advance
- Hi can anyone tell me how van I subscribe to premium? I have an iPhone 6 and I have space (mb) and my IOS is 11 something. If anyone can help my i’ll be very grateful thanks in advance
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- Community Legend
- 129 Views
- 1 replies
- 0 likes
- 129 Views
- 1 replies
- 0 likes
I was charged twice for the premium account, and I haven’t been able to access to it.
I need a refund and to use my account, how can I do it? I have sent complaints but I don’t see my problem solved.
- I need a refund and to use my account, how can I do it? I have sent complaints but I don’t see my problem solved.
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- Spotify Star
- 126 Views
- 1 replies
- 0 likes
- 126 Views
- 1 replies
- 0 likes