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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
75590 Views
20 replies
101 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
140538 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
81134 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
271105 Views
159 replies
13 likes
Hi, I have a student plan but can't access shows on hulu. I activated it several months ago and it worked great. Now, when i log into hulu, it asks me to choose a plan. I spoke with a rep from Hulu, and they had me remove access to hulu within spotif...
Hi, I have a student plan but can't access shows on hulu. I activated it several months ago and it worked great. Now, when i log into hulu, it asks me to choose a plan. I spoke ...
Spotify Legend
354 Views
1 replies
0 likes
Hey Leute ich hatte ausgewählt, dass ich per Handy mein Abbo bezahle. Jedoch steht da was mit Kreditkarte. -> "Spotify reserviert zur Bestätigung einen bestimmten Betrag auf Deiner Kreditkarte. Bitte beachte, dass dies lediglich eine Reservierung und...
Hey Leute ich hatte ausgewählt, dass ich per Handy mein Abbo bezahle. Jedoch steht da was mit Kreditkarte. -> "Spotify reserviert zur Bestätigung einen bestimmten Betrag auf Deiner Kreditkarte. Bi...
Spotify Legend
476 Views
1 replies
0 likes
PlanPrimaPaísColombia Estoy en Colombia, quiero obtener un familiar superior, quiero realizar el pago con mi tarjeta de débito. pero no he podido, que al momento de intentar pagar, solo me aparece el medio de pago con tarjeta credito.
Plan Prima País Colombia Estoy en Colombia, quiero obtener un familiar superior, quiero realizar el pago con mi tarjeta de débito. pero no he podido, que al momento de intentar paga...
Spotify Legend
651 Views
3 replies
0 likes
PlanPremiumCountry UkDeviceiPhone My Question or Issue We pay a monthly set price for a family account of £14.99. We have just another payment taken from our account for £3.99 and we can’t find out why?
Plan Premium Country Uk Device iPhone My Question or Issue We pay a monthly set price for a family account of £14.99. We have just another payment taken from our acco...
Spotify Star
833 Views
3 replies
0 likes
PlanFree/PremiumCountry UK My Question or Issue I have just signed up for a 60 free trial but my account tells me I am on a 30 day free trial how do I get a 60 day free trail . I have registered to pay with Paypal which said payments wont be taken ti...
Plan Free/Premium Country UK My Question or Issue I have just signed up for a 60 free trial but my account tells me I am on a 30 day free trial how do I get a 60 day free tra...
Spotify Star
276 Views
1 replies
0 likes
I'm trying tot cancel my premium account before 6-01-2019 (want to keep using it until then).But the button that should go tohttps://www.spotify.com/nl/account/subscription/change/intent/?target=freedoesn't work. I keep returning tohttps://www.spotif...
I'm trying tot cancel my premium account before 6-01-2019 (want to keep using it until then). But the button that should go to https://www.spotify.com/nl/account/subscription/change/intent/?target=...
Spotify Legend
523 Views
3 replies
0 likes
PlanFree/PremiumCountry Argentina My Question or Issue I´m trying to create a suscription to a family plan, but won´t take my credit card. my account and credit card is on the same country, and tried several times, yesterday and today, and in a priva...
Plan Free/Premium Country Argentina My Question or Issue I´m trying to create a suscription to a family plan, but won´t take my credit card. my account and credit card is on ...
Spotify Legend
408 Views
1 replies
0 likes
Hello, I have recently changed my plan from Globe Telecom. I included a Spotify Premium subscription in the plan, yet my Spotify account is still listed as Spotify Free. I have tried linking my Globe number to my Spotify account, but I can only get t...
Hello, I have recently changed my plan from Globe Telecom. I included a Spotify Premium subscription in the plan, yet my Spotify account is still listed as Spotify Free. I have tried linking my Globe...
Spotify Legend
2789 Views
1 replies
0 likes
PlanPremiumCountrymalaysia Deviceoppo f5Operating Systemandroid My Question or Issue Why RM 4 was debited from my account when i was on 30 days premium trial.Is there any explanation to that .Thank you
Plan Premium Country malaysia Device oppo f5 Operating System android My Question or Issue Why RM 4 was debited from my account when i was on 30 days premium trial.Is t...
Spotify Legend
394 Views
1 replies
0 likes
PlanPremiumCountry USADeviceiPhone 8Operating SystemiOS 10 My Question or Issue I have been charged 2 times in one month. I am a premium customer and have been for quite some time. My bank has notified me that Spotify has received payment 2 times Wit...
Plan Premium Country USA Device iPhone 8 Operating System iOS 10 My Question or Issue I have been charged 2 times in one month. I am a premium customer and have been for ...
Spotify Legend
301 Views
1 replies
0 likes
PlanFree/PremiumCountry EnglandDeviceSamsung Galaxy 9 edgeOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have set up an account and logged in using skyQ log in but have only been given normal free trial, not 6 months pr...
Plan Free/Premium Country England Device Samsung Galaxy 9 edge Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have set up an account and l...
Spotify Legend
951 Views
1 replies
0 likes
Plan: PremiumCountry: Republic of Ireland Device: iPhone 5 My Question or Issue:Hi, I recently signed up to a bundle phone deal with Vodafone, where I receive Spotify Premium for free as part of the deal. However, I already signed up to Spotify Premi...
Plan: Premium Country: Republic of Ireland Device: iPhone 5 My Question or Issue: Hi, I recently signed up to a bundle phone deal with Vodafone, where I receiv...
Spotify Star
363 Views
1 replies
0 likes
PlanPremiumCountryMalaysia DeviceSamsung Galaxy S9Operating SystemAndroid Oreo My Question or Issue My grandfather created 2 Spotify accounts, and one of them is subscribed to the premium plan. He wants to cancel the subscription but forgot to which ...
Plan Premium Country Malaysia Device Samsung Galaxy S9 Operating System Android Oreo My Question or Issue My grandfather created 2 Spotify accounts, and one of them ...
Community Legend
287 Views
1 replies
0 likes
I did pay with another card once before. Then I canceled. But the former also gets money from the card I canceled.
I did pay with another card once before. Then I canceled. But the former also gets money from the card I canceled.
Spotify Star
449 Views
1 replies
0 likes
Hello! I had the family package however I have signed out by mistake and now that I enter again my email and password (which i have already reset too many times) it appears that I have access only to the free account! I dont mind creating a new accou...
Hello! I had the family package however I have signed out by mistake and now that I enter again my email and password (which i have already reset too many times) it appears that I have access only to...
Spotify Star
322 Views
1 replies
0 likes
PlanFreeCountryFinlandDeviceIphone, IpadOperating SystemIOS My Question or IssueSo I'm trying to get a student premium. I've used regular premium probably around 3 years ago when I was in the US but now I live in Finland as a student so was wondering...
Plan Free Country Finland Device Iphone, Ipad Operating System IOS My Question or Issue So I'm trying to get a student premium. I've used regular premium probably around 3 years ago ...
Spotify Star
308 Views
1 replies
0 likes
I have a question for an example if I buy a 1-year premium and then buy another 1-year premium will it stack?
I have a question for an example if I buy a 1-year premium and then buy another 1-year premium will it stack?
Spotify Star
539 Views
1 replies
0 likes
PlanFreeCountry IndonesiaDeviceiPhone 7Operating SystemiOS 11.4.1 My Question or Issue I subscribed to spotify premium back in April and nothing uneventful happened until recently, about a week ago i received a few emails or so that told me my spotif...
Plan Free Country Indonesia Device iPhone 7 Operating System iOS 11.4.1 My Question or Issue I subscribed to spotify premium back in April and nothing uneventful happened...
Spotify Star
608 Views
1 replies
0 likes
Spotify is so hard to reach for support. I was billed for a cancelled subscription. All of your links don't help at all. I need a human help.
Spotify is so hard to reach for support. I was billed for a cancelled subscription. All of your links don't help at all. I need a human help.
Spotify Star
305 Views
1 replies
1 likes
PlanFree/PremiumCountry ScotlandMy Question or Issue I keep getting charged off my card. It's been happening for months but i dont know my login. i've been chaged agaiin the other day but noww i logged in here and it says i am on a free accont! how c...
Plan Free/Premium Country Scotland My Question or Issue I keep getting charged off my card. It's been happening for months but i dont know my login. i've been chaged agaiin the oth...
Spotify Star
249 Views
1 replies
0 likes
