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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
128643 Views
69 replies
9 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
56672 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
231602 Views
144 replies
13 likes
PlanPremiumCountryRomania My Question or IssueHi! I live in Romania and I have a Visa card from Revolut (United Kingdom). I would like to use that card to pay for my monthly subscription but instead of €5 (romanian price ) it will charge me £10 (I gu...
Plan Premium Country Romania My Question or Issue Hi! I live in Romania and I have a Visa card from Revolut (United Kingdom). I would like to use that card to pay for my mo...
Not applicable
328 Views
1 replies
0 likes
I have been living in The US and have a spotify premium account linked to an US credit card (linked to a US bank account). I am about to move to another country. I plan to close this bank account (therefore shutting down the credit card), and will no...
I have been living in The US and have a spotify premium account linked to an US credit card (linked to a US bank account). I am about to move to another country. I plan to close this bank account (th...
Not applicable
264 Views
1 replies
0 likes
I'm still subscribed to Premium until 9.30.2018 but I want to change into Family premium, Will I get reimbursed if I did or would spotify eat the remaining payment that I've already made until 9.30.2018? Thank you
I'm still subscribed to Premium until 9.30.2018 but I want to change into Family premium, Will I get reimbursed if I did or would spotify eat the remaining payment that I've already made until 9.30.2...
Spotify Star
249 Views
1 replies
0 likes
PlanFreeCountry MéxicoOperating SystemWindows 10 e IOS 11.4.1 My Question or Issue Obtuve el desuento de estudiante, pero cuando me meto a obtener descuento, solo me aparece para pagar con tarjeta y yo voy a pagar con tarjeta de regalo, pero cuando m...
Plan Free Country México Operating System Windows 10 e IOS 11.4.1 My Question or Issue Obtuve el desuento de estudiante, pero cuando me meto a obtener descuento, solo...
Not applicable
346 Views
1 replies
0 likes
PlanPremiumCountry USDeviceSamsung GalaxyOperating System Android My Question or Issue To whom it may consern,I have been a loyal customer for a while thinking i would not have to worry about a 9.99 monthly fee. I have been getting double charge from...
Plan Premium Country US Device Samsung Galaxy Operating System Android My Question or Issue To whom it may consern, I have been a loyal customer for a while thin...
Not applicable
235 Views
1 replies
0 likes
PlanPremiumCountry United States and moreDevice(iPhone 7 Plus and Desktop)Operating SystemiOS 11 + Windows 10 My Question or Issue Just want to pay for a year of Spotify in advance so I don't have to worry about the monthly payment in the future. Tha...
Plan Premium Country United States and more Device (iPhone 7 Plus and Desktop) Operating System iOS 11 + Windows 10 My Question or Issue Just want to pay for a year of Spot...
Spotify Star
327 Views
1 replies
0 likes
PlanFree but want to upgradeCountry NetherlandsOperating SystemAndroid 7.0 My Question or IssueI am verified as student by SheerID, but as soon as i hit the upgrade button it still says it's 10 EUR per month. If i upgrade, how much will it cost me?
Plan Free but want to upgrade Country Netherlands Operating System Android 7.0 My Question or Issue I am verified as student by SheerID, but as soon as i hit the upgrade button i...
Community Legend
435 Views
1 replies
0 likes
I was charged an overdraft fee of $35 by spotify when my balance has the correct amount of funds to pay for my subscription. I would like to avoid taking legal action but if my $35 is not given back I will dispute the payment with my bank.
I was charged an overdraft fee of $35 by spotify when my balance has the correct amount of funds to pay for my subscription. I would like to avoid taking legal action but if my $35 is not giv...
Spotify Star
1135 Views
1 replies
0 likes
Hi there, If i change mobile operartor and loose my "Premium" status temporaily and subsequently I enrol to Premium (not in a mobile bundle) will Ioose my offline tracks? What is the best way to proceed? Thanks in advance.
Hi there, If i change mobile operartor and loose my "Premium" status temporaily and subsequently I enrol to Premium (not in a mobile bundle) will Ioose my offline tracks? What is the best w...
Music Fan
4975 Views
3 replies
0 likes
Students get discounts but nothing for Pensioners ... you wouldn't be here if not for us so give me a discount .... Lawrie aged 70.ps ... learn CEROC ... it will keep you fit and active like me.
Students get discounts but nothing for Pensioners ... you wouldn't be here if not for us so give me a discount .... Lawrie aged 70. ps ... learn CEROC ... it will keep you fit and active like ...
Spotify Legend
1403 Views
3 replies
1 likes
My Spotify Premium Account was stoped, becausesomething went wrong with the payment. How do I undo it?
My Spotify Premium Account was stoped, becausesomething went wrong with the payment. How do I undo it?
Spotify Star
258 Views
1 replies
0 likes
Hey, I've contacted you in the past about 'family subscription' and you promised me that you have plans to launch it in israel. So far nothing happen... Why don't you enable family plan for israeli users!? we are waiting more then six months. If you ...
Hey, I've contacted you in the past about 'family subscription' and you promised me that you have plans to launch it in israel. So far nothing happen... Why don't you enabl...
Not applicable
488 Views
1 replies
2 likes
I just got charged for spotify 2 days ago for this month i just canceled it ill be back but i wont get chargered next month right ?
I just got charged for spotify 2 days ago for this month i just canceled it ill be back but i wont get chargered next month right ?
Not applicable
281 Views
1 replies
0 likes
Plan Country Device Operating System My Question or Issue I was charged the monthly $9.99 premium subscription fee twice in August. Once on the 1st and again on the 6th of August. Please help
Plan Country Device Operating System My Question or Issue I was charged the monthly $9.99 premium subscription fee twice in August. Once on the 1s...
Spotify Star
345 Views
1 replies
0 likes
PlanGratisPaís República Dominicana Dispositivo(Samsung Galaxy S8 plus)Sistema operativo(Android Nougat) Mi pregunta o problema Buenos días comunidad, tengo un problema con el pago de mi suscripción y estoy algo preocupado. Hace varios días que mi su...
Plan Gratis País República Dominicana Dispositivo (Samsung Galaxy S8 plus) Sistema operativo (Android Nougat) Mi pregunta o problema Buenos días comunidad, tengo un...
Music Fan
340 Views
1 replies
0 likes
PlanFreeCountry PortugalDeviceSamsung A5 2017Operating SystemAndroid Oreo My Question or IssueI'm portuguese but I'm in Argentina for a month, spotify asked me to change my country to Argentina because it didnt work after 14 days out of my own countr...
Plan Free Country Portugal Device Samsung A5 2017 Operating System Android Oreo My Question or Issue I'm portuguese but I'm in Argentina for a month, spotify ...
Spotify Star
254 Views
1 replies
0 likes
Hello, i have just subscribed for the 30 days trial but after i complete the payment with paypal it returns to the upgrade screen and premium is not working at all on my device, i tryied to uninstall and install again, i have tryed to log out from my...
Hello, i have just subscribed for the 30 days trial but after i complete the payment with paypal it returns to the upgrade screen and premium is not working at all on my device, i tryied to uninstall...
Spotify Star
236 Views
1 replies
0 likes
I wanted to purchase a Soundtrack Business subscription for my small brewery, but what's with the price offer on the main page?I mean I like the offer, very generouse, but can I get an old price instead? P. S. Well, the price on the checkout is $19.9...
I wanted to purchase a Soundtrack Business subscription for my small brewery, but what's with the price offer on the main page? I mean I like the offer, very generouse, but can I get an old pric...
Spotify Star
317 Views
1 replies
0 likes
Premium Plan - USA We have a family premium plan, however, when my daughter goes to listen in her car, if I am listening at home, her selected songs start playing. If I try to go back to my playlist, it kicks her off. Is there a way to set it so we c...
Premium Plan - USA We have a family premium plan, however, when my daughter goes to listen in her car, if I am listening at home, her selected songs start playing. If I try to go back to my ...
Not applicable
646 Views
1 replies
1 likes
Buongiorno, con spotify non riesxo a condividere la musica sulle storie di instagram, non mi piace proprio l'immagine per farlo. Ho un samsung s9
Buongiorno, con spotify non riesxo a condividere la musica sulle storie di instagram, non mi piace proprio l'immagine per farlo. Ho un samsung s9
Roadie
4959 Views
1 replies
0 likes
