Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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Start a topicI dont use Spotify enough to pay for a subscription I'm going to cancel subscription
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
On my phone my account is premium and the money for it is coming from my bank however on my laptop when I log in it says I am only a free user? I have logged in with my username and tried multiple times however it still says I am a free user
Newbie
On my phone my account is premium and the money for it is coming from my bank however on my laptop when I log in it says I am only a free user? I have logged in with my username and tried multi...
Luke
Spotify Star
200 Views
1 replies
0 likes
Hola! la semana pasade me hice una cuenta premium. Esta cuenta funciona en mi ordenador, pero no consigo activarla en la app de mi móvil. Me sigue poniendo que es una cuenta free, cuando en el ordenador me pone premium y tengo activados los pagos. Bo...
Visitor
Hola! la semana pasade me hice una cuenta premium. Esta cuenta funciona en mi ordenador, pero no consigo activarla en la app de mi móvil. Me sigue poniendo que es una cuenta free, cuando en el ordena...
Luke
Spotify Star
207 Views
1 replies
0 likes
I renewed my subscription for Spotify premium on the 27th of September but today I logged on and it said my subscription is paused, I know I paid because I got a receipt off the bank saying I did so I just want to know how I can get it back ?
Newbie
I renewed my subscription for Spotify premium on the 27th of September but today I logged on and it said my subscription is paused, I know I paid because I got a receipt off the bank saying I did so ...
Luke
Spotify Star
273 Views
1 replies
0 likes
I done the free trial, I wanna cancel bc it’s charged me through the bank. My app says I’m Premium customer but when I go online to cancel it says I’m free customer I’m just done with it
Newbie
I done the free trial, I wanna cancel bc it’s charged me through the bank. My app says I’m Premium customer but when I go online to cancel it says I’m free customer I’m just done with it
Luke
Spotify Star
187 Views
1 replies
0 likes
I want to contact someone
I have introduced a redeem code before 1 days from my subscription ends, page says ok with the code but now I have a free account, the page refuses the code inserted when I try to introduce again.
Newbie
I have introduced a redeem code before 1 days from my subscription ends, page says ok with the code but now I have a free account, the page refuses the code inserted when I try to introduce again.&nb...
Luke
Spotify Star
211 Views
1 replies
0 likes
I'm no longer a student, so I'm trying to update my pay method for regular Premium and it won't allow me to. It keeps bringing me to the Premium Family page. I only need Premium for myself.
Newbie
I'm no longer a student, so I'm trying to update my pay method for regular Premium and it won't allow me to. It keeps bringing me to the Premium Family page. I only need Premium for myself.
Luke
Spotify Star
269 Views
1 replies
0 likes
It says that you would deduct money from my account on the 31st so I went to go delete my subscription on the 30th and you guys had already taken the 9.99 out of my account and it says pending. Will I get that money back since I cancelled my subscrip...
Newbie
It says that you would deduct money from my account on the 31st so I went to go delete my subscription on the 30th and you guys had already taken the 9.99 out of my account and it says pending. Will ...
Luke
Spotify Star
195 Views
1 replies
0 likes
I was in the US but just moved to Canada and I have Spotify premium. I followed the instructions on the website by trying to update my card information, however, a prompt comes up saying "The postal code you entered does not match the country of your...
Newbie
I was in the US but just moved to Canada and I have Spotify premium. I followed the instructions on the website by trying to update my card information, however, a prompt comes up saying "The po...
Luke
Spotify Star
204 Views
1 replies
0 likes
I first specified that I would like to pay via my Sim card,that worked out, than I hadn't had money on my Sim card and an other month has begun so I bought a Spotify card and everything worked out too, until I got money on my Sim card, Spotify then a...
Newbie
I first specified that I would like to pay via my Sim card,that worked out, than I hadn't had money on my Sim card and an other month has begun so I bought a Spotify card and everything worked out to...
Luke
Spotify Star
262 Views
1 replies
0 likes
Bom dia,Eu me cadastrei no premium como plano universitário, porém na fatura do cartão de crédito não veio com o desconto dos 50%! Gostaria de saber como faço pra resolver isso!
Newbie
Bom dia, Eu me cadastrei no premium como plano universitário, porém na fatura do cartão de crédito não veio com o desconto dos 50%! Gostaria de saber como faço pra resolver isso! &...
Bittencourt
Spotify Star
196 Views
1 replies
0 likes
PlanPremiumCountry The Netherlands My Question or Issue Hi, I am paying for premium subscription of Spotify. When I log into my account it says it is free. I am sure that my paid is bound to this email address. Is there a way to “recover” my paid acc...
Visitor
Plan Premium Country The Netherlands My Question or Issue Hi, I am paying for premium subscription of Spotify. When I log into my account it says it is free. I am sure that m...
Guido
Spotify Legend
362 Views
3 replies
1 likes
All enrolled family members in my subscription got kicked after and can't join back in.
Visitor
All enrolled family members in my subscription got kicked after and can't join back in.
Guido
Spotify Legend
246 Views
1 replies
0 likes
Hi there,I've recently relocated to Greece and will be here for at least 1 year. I want to upgrade to premium but because my debit cards are registered in UK, Spotify wont let me add them as my area is Greece.Is there some way around this, its ridicu...
Casual Listener
Hi there, I've recently relocated to Greece and will be here for at least 1 year. I want to upgrade to premium but because my debit cards are registered in UK, Spotify wont let me add them as my are...
Guido
Spotify Legend
742 Views
3 replies
0 likes
my dad paid spotify on saturday night and my premium was cancelled yesterday because we pay this with a bank slip, but until now my spotify says it’s still a free account not a premium. Please help
Newbie
my dad paid spotify on saturday night and my premium was cancelled yesterday because we pay this with a bank slip, but until now my spotify says it’s still a free account not a premium. Please h...
MarkCole0401
Regular
355 Views
2 replies
0 likes
I bought Spotify premium on PayPal it gave me a 7 day free trail will I still have premium after this
Newbie
I bought Spotify premium on PayPal it gave me a 7 day free trail will I still have premium after this
MarkCole0401
Regular
346 Views
2 replies
0 likes
PlanPremium UniversirárioCountry BrasilDeviceAsus X450LOperating SystemWindows 10 My Question or Issue Olá boa tarde! Sou usuário do plano free e gostaria de fazer o upgrade para o plano premium universitário. Ja enviei um requerimento com documento ...
Newbie
Plan Premium Universirário Country Brasil Device Asus X450L Operating System Windows 10 My Question or Issue Olá boa tarde! Sou usuário do plano free e gostaria de fazer ...
Bittencourt
Spotify Star
511 Views
1 replies
0 likes
I have been using spotify free for months now but I got charged for using premium. I have not subscribed to the premium. How do I get the refund?
Newbie
I have been using spotify free for months now but I got charged for using premium. I have not subscribed to the premium. How do I get the refund?
Billy-J
Spotify Star
224 Views
1 replies
0 likes
Hello, my Premium payment is made twice. They are made on two different date. Could someone help me understand how to cancel one? I try in the settings but I found nothing. Thank you in advance! *Sorry for my English normally I speak french, I'm from...
Newbie
Hello, my Premium payment is made twice. They are made on two different date. Could someone help me understand how to cancel one? I try in the settings but I found nothing. Thank you i...
Billy-J
Spotify Star
214 Views
1 replies
0 likes
Every time i buy a 3 month subscription i get downgraded to "free" after 1 month
Newbie
Every time i buy a 3 month subscription i get downgraded to "free" after 1 month
Billy-J
Spotify Star
270 Views
1 replies
0 likes