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Re-Initiate Premium Mini

Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...

Casual Listener

DLMOC

Visitor

73126 Views

19 replies

98 likes

  • 73126 Views
  • 19 replies
  • 98 likes

Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

136325 Views

69 replies

10 likes

Premium for Family
  • 136325 Views
  • 69 replies
  • 10 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

mallegh

Casual Listener

77714 Views

89 replies

4 likes

  • 77714 Views
  • 89 replies
  • 4 likes

Solved!! Cancel subscription and get a refund

I dont use Spotify enough to pay for a subscription I'm going to cancel subscription

Visitor

31fuvr2kiz3akot3sgca

Visitor

262916 Views

157 replies

13 likes

  • 262916 Views
  • 157 replies
  • 13 likes

Superuser Contribution Wrong Billing Date

I started my Premium Family subscription (as the owner) at the beginning of this month (March 1st). Then I found out that the monthly billing date is at 7th, which is not even close to the date I first subscribed. After the billing date this month it...

Casual Listener

I started my Premium Family subscription (as the owner) at the beginning of this month (March 1st). Then I found out that the monthly billing date is at 7th, which is not even close to the date I fir...

Daisy

Spotify Legend

294 Views

1 replies

0 likes

  • 294 Views
  • 1 replies
  • 0 likes

Superuser Contribution Wrong Billing Date

I started my Premium Family subscription (as the owner) at the beginning of this month (March 1st). Then I found out that the monthly billing date is at 7th, which is not even close to the date I first subscribed. After the billing date this month it...

Casual Listener

I started my Premium Family subscription (as the owner) at the beginning of this month (March 1st). Then I found out that the monthly billing date is at 7th, which is not even close to the date I fir...

Daisy

Spotify Legend

468 Views

1 replies

0 likes

  • 468 Views
  • 1 replies
  • 0 likes

Superuser Contribution Payment

There are so many charges to my credit card from spotify that are much more expensive than the premium account price. How can I fix this?

Newbie

There are so many charges to my credit card from spotify that are much more expensive than the premium account price. How can I fix this?   

Daisy

Spotify Legend

310 Views

1 replies

0 likes

  • 310 Views
  • 1 replies
  • 0 likes

Upgraded on one device, but my original account isn't upgraded.

PlanFree/Premium CountryUSA DeviceiPhone 7 plus, MacBook Pro My Question or IssueSo I upgraded for a 30 day free trial on Spotify through my iPhone. I thought it was going to be a trial for my current free account that I already have with Spotify. Ho...

Newbie

Plan Free/Premium  Country USA  Device iPhone 7 plus, MacBook Pro   My Question or Issue So I upgraded for a 30 day free trial on Spotify through my iPhone. I thought it was go...

Jose_M

Spotify Star

285 Views

1 replies

1 likes

  • 285 Views
  • 1 replies
  • 1 likes

Superuser Contribution Cobro del mes de prueba

Acabo de iniciar mi mes de prueba gratuito y se me realizo un cobro por $99.00 Cabe mencionar que la cuenta es nueva al igual que el correo, la tarjeta de igual manera es nueva. No se si solo sea una retencion del dinero o si en realidad se me hizo e...

Casual Listener

Acabo de iniciar mi mes de prueba gratuito y se me realizo un cobro por $99.00   Cabe mencionar que la cuenta es nueva al igual que el correo, la tarjeta de igual manera es nueva.   No ...

cuejv15v9r88ruj

Casual Listener

745 Views

3 replies

0 likes

  • 745 Views
  • 3 replies
  • 0 likes

Superuser Contribution No puedo suscribirme

He creado mi perfil de Spotify y he querido realizar una suscripcion premium, pero no me deja sale como error. Ya he intentado con otras cuentas e incluso con un navegador y no con la app. En el navegador no me deja usar mis tarjetas como pago. ¿Que ...

Newbie

He creado mi perfil de Spotify y he querido realizar una suscripcion premium, pero no me deja sale como error. Ya he intentado con otras cuentas e incluso con un navegador y no con la app. En el nave...

Guido

Spotify Legend

858 Views

1 replies

0 likes

  • 858 Views
  • 1 replies
  • 0 likes

Error Change payment details

Plan FamilyPremium Country Argentina Device(iPhone X)Operating SystemMacOS Sierra My credit card expired and i get en error every time I want to update de card number. The credit card is operative so I don't kno why I get this error. I`ve tried form ...

Newbie

Plan Family Premium  Country Argentina   Device (iPhone X) Operating System MacOS Sierra   My credit card expired and i get en error every time I want to update de card number...

Billy-J

Spotify Star

482 Views

1 replies

0 likes

payment problem
Update Details
  • 482 Views
  • 1 replies
  • 0 likes

Superuser Contribution merge

have a regular account and a family account, how do I put them together?

Newbie

have a regular account and a family account, how do I put them together?

Guido

Spotify Legend

612 Views

1 replies

0 likes

  • 612 Views
  • 1 replies
  • 0 likes

Superuser Contribution trying to switch paying methods

I am trying to switch to different visa card but when i press change payment details its said that my payment method and country dont match, then i tried to change my country from UK to Cyprus and it doesnt let me do it either.How can I chane my coun...

Newbie

I am trying to switch to different visa card but when i press change payment details its said that my payment method and country dont match, then i tried to change my country from UK to Cyp...

Guido

Spotify Legend

462 Views

1 replies

0 likes

  • 462 Views
  • 1 replies
  • 0 likes

Superuser Contribution Doble cobro

He tenido Spotify premium por mucho tiempo y me salio un mensaje de que no se pudo hacer el cobro de mi cuenta familiar, me pidio ingresar un metodo de pago, reingrese mi tarjeta y me cobro $5.99 y me informo que me va a cobrar $8.99 el 27 de este mi...

Visitor

He tenido Spotify premium por mucho tiempo y me salio un mensaje de que no se pudo hacer el cobro de mi cuenta familiar, me pidio ingresar un metodo de pago, reingrese mi tarjeta y me cobro $5.99 y m...

Guido

Spotify Legend

374 Views

1 replies

0 likes

  • 374 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium payment has been made, however it has not been reflected in my Spotify account

Plan Premium Country America Device IPhone 8, Operating System iOS 10 My Question or Issue {snip - screenshot removed by moderator for security reasons}

Regular

  Plan Premium Country  America  Device IPhone 8,  Operating System iOS 10   My Question or Issue     {snip - screenshot removed by m...

Jemi

Spotify Legend

1424 Views

12 replies

3 likes

  • 1424 Views
  • 12 replies
  • 3 likes

Superuser Contribution Swedish in Switzerland - Lost in translation

PlanPremiumCountrySwitzerland DeviceiPhone 8Operating SystemiOS 10 My Question or IssueI live in Switzerland but I had my Swedish account up until a year ago or so. I’ve loved Spotify since 2007 but now not so much...when I have a Swiss account. I ju...

Newbie

Plan Premium Country Switzerland  Device iPhone 8 Operating System iOS 10   My Question or Issue I live in Switzerland but I had my Swedish account up until a year ago or so. I’ve...

Guido

Spotify Legend

734 Views

1 replies

0 likes

  • 734 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problemas con Plan Familiar Premium

holatengo problemas para agregar familiares a mi plan que acabo de comprar ( pagado en 1 cuota)el problema es que en ningún momento me preguntaron cuál es mi dirección y ahora no coincide con la de mi familia. Cómo puedo arreglar esto

Newbie

hola tengo problemas para agregar familiares a mi plan que acabo de comprar ( pagado en 1 cuota) el problema es que en ningún momento me preguntaron cuál es mi dirección y ahora no coincide con la ...

Guido

Spotify Legend

346 Views

1 replies

0 likes

  • 346 Views
  • 1 replies
  • 0 likes

Superuser Contribution No es posible pagar Premium con mi tarjeta de credito

Al ingresar los datos de mi tarjeta no me es posible continuar y me muestra este mensaje. PlanFree/PremiumCountryColombia

Newbie

Al ingresar los datos de mi tarjeta no me es posible continuar y me muestra este mensaje.    Plan Free/Premium Country Colombia       

Guido

Spotify Legend

1124 Views

5 replies

0 likes

Premium
tarjeta de credito
  • 1124 Views
  • 5 replies
  • 0 likes

Superuser Contribution Account was previously hacked

Invites are coming up with a random name, that was never part of family. How on eart did they change this and i cant as the account owner! Need support and this entire site leads to nowhere. Where is support form and chat? Also cant add my own family...

Newbie

Invites are coming up with a random name, that was never part of family. How on eart did they change this and i cant as the account owner!   Need support and this entire site leads to nowhere....

Guido

Spotify Legend

393 Views

1 replies

1 likes

  • 393 Views
  • 1 replies
  • 1 likes

Unable to cancel my yearly premium.

PlanPremiumCountryBelgium DeviceSamsung Galaxy S6 Operating SystemWindows 10 My Question or IssueHi Last year I purchased the yearly subscription for Spotify Premium, now I would like to cancel this and start a family plan with my brother and sister ...

Newbie

Plan Premium Country Belgium   Device Samsung Galaxy S6   Operating System Windows 10   My Question or Issue Hi   Last year I purchased the yearly subscription for S...

Loxer

Community Legend

743 Views

3 replies

0 likes

  • 743 Views
  • 3 replies
  • 0 likes

Superuser Contribution ho un account free ma mi vengono addebitati 9,99 euro

ho un account free androidAsus zenfone 2scusatemi, il supporto di Spotify non mi ha degnato di alcuna attenzione e mi ha mandatao qui.come faccio a sapere perché mi hanno addebitato questi euro 9,99? come faccio a sapere se c'è un account (che io non...

Newbie

  ho un account free  android Asus zenfone 2 scusatemi, il supporto di Spotify non mi ha degnato di alcuna attenzione e mi ha mandatao qui. come faccio a sapere perché mi hanno addebit...

Peter

Spotify Legend

394 Views

1 replies

0 likes

  • 394 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cargo de $99 por cambiar mi información de pago

PlanFamily PremiumCountryMéxicoDeviceMacbook Pro late 2016 My Question or Issue Realicé cambio de tarjeta de débito para el cobro de mi mensualidad pero me cobraron $99 y quiero que me los reembolsen porque mi cuenta está al corriente, no debo nada y...

Newbie

Plan Family Premium Country México Device Macbook Pro late 2016     My Question or Issue   Realicé cambio de tarjeta de débito para el cobro de mi mensualidad pero me cobraro...

Peter

Spotify Legend

1041 Views

1 replies

0 likes

  • 1041 Views
  • 1 replies
  • 0 likes

Superuser Contribution Subscription problem..

Hello everyone, i have a little problem, so, i bought like 2 months ago, premium for 9.99eurohow ever i thought it will pay from my bankaccount automaticly, it did however in the period when i had actually nothing on my bankaccount, on my page of spo...

Casual Listener

Hello everyone, i have a little problem, so, i bought like 2 months ago, premium for 9.99euro how ever i thought it will pay from my bankaccount automaticly, it did however in the period when i had ...

Peter

Spotify Legend

2249 Views

3 replies

0 likes

  • 2249 Views
  • 3 replies
  • 0 likes