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Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...
Hace 40 minutos hice mi primer pago para ser premium haciendo mi pago en oxxo (en modo prepago) pero sigo en modo gratuito, quiero saber cual es el poblema y como lo puedo resolver
Hola, tenía una cuenta familiar y de la nada me indicó que no había sido procesado el cargo a mi tarjeta y necesitaba actualizarlo, lo hice y aún así me indicaba que había problema con los cargos, intenté con al menos 3 bancos distintos para hacer el...
Lamento la molestia pero ayer yo vi en Spotify que estan ofreciendo una promocion de 2 meses gratis pagando en Oxxo en efectivo con el talon de pagos. Ayer mismo imprimi el talon y hoy fui a Oxxo a pagarlo, lamentablemente no funciono y mi cuenta dic...
My Spotify subscription has been canceled and payment method was rejected when I paid to re-sign up. What should I do ?
Acabo de comprar Premium con la oferta de estudiante pero ya han pasado algunas horas y no me llega el correo, saben cuanto tarda en confirmar?
I cannot extend my subscription to spotify with the same method that I’m using before. I’m making my payment through phone load but now the only method for making a payment is through a debit/credit card and through Paypal. and I don’t have those. Ho...
I didn’t have enough money in my bank account for the automatic payment and didn’t notice it until after my family account got canceled. Is there any way to restore it? My bank balance has been topped up and should be fine now.
Hace un mes recibí un correo de spotify indicando que mi pago fue rechazado! Traté de pagar realizando todo el proceso de nuevo y la aplicación me arroja un error, indicando que no fue posible realizar el pago. Alguién más con este inconveniente, ayu...
Hola, buenas tardes, Acabo de realizar el pago y aún no tengo mi spotify premium para estudiantes. ¿Es normal que se tarde mucho? Además ya tengo el cargo en mi tarjeta.
Hello, is there an option to transform my account to an free account immediatly? I want to use an offer by a partner company (telekom) but they only accept my registration for a free account. I did already cancel premium but I also paid for the month...
Galera criei uma conta premium ontem, a minha e universitaria.. mandei os arquivos comprovando que estudo e tal e la falava que iam cobrar no cartao quando aquilo fosse aprovado.. porem foi cobrado no cartao mas ainda nao sou premium, o que eu faço ?...
Hi I'm a long-standing Spotify subscriber. I love music and listen for 6+ hours every day. I don't do TV, just music. I also listen through a DAC on a pair of AKG K550 studio headphones, and listen to FLAC regularly. I'm excited about the Spotify Hi-...
My friends account got disabled because of no payment. Usually your account will be set to a free account. How did this happen? Heh can't log in anymore.Need help please
Hi everybody,I invite my Daughter to Premium, but -following the invitation - her subscription is denied though. Background information: she has been subscribed successfully weeks ago, but ignored an Email concerning Email-verification and got downgr...
Troquei meu cartão, e tive que mudar no aplicativo do spotify, mas quando eu tento (já tentei diversas vezes), o spotify sempre reseta a ultima tela do pagamento (a do cartão), e a mesma coisa acontece quando eu tento gerar um boleto, só que na tela ...
I have a premium subscription, am being charged, but have not been able to access any premium features. My apple account says I am subscribed, and I updated my payment method around the same time. However, only says I have a free trial and unable to ...
I have gone through the process of trying to change my card information. Every time I try to change it I get the error "Payment failed. Try again, or use a different payment method. Get help". I have tried multiple different methods of payment and no...
My husband and I both have our own Spotify accounts which comes off of our Mastercard however we are getting a $9.99 charge on our VISA and we have no idea why or how to find out where its coming from and how we can be refunded. Charge shows up as P0...
I am wondering the reason behind being charged twice a month ($9.99 x 2 = $19.98.) I should only be paying $9.99. How can I go about getting a refund?