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Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...
I am doing the 30-day free trial and I can't find the subscriptions page to cancel it when the time comes around for them to charge me. I'm on an android phone btw.
I have a spotify premium account, but since yesterday I can't listen to premium anymore. Spotify says I have a free account, but the last bill I payed was on 13-3-2017, so that means I am a premium member. But I can't listen to premium?
Hola! Tengo mi cuenta suscrita a una tarjeta de crédito argentina y de repente no procesó el pago, cuando hago la confirmación de los datos de la tarjeta me dice que ésta es de otro país que no cuenta con spotify (pero es la misma, y es argentina). Y...
Fiz a assinatura Premium mas ñ consigo ouvir offline. Alguém poderia me ajudar??
I have spotify premium as a student, and I read that you can link that account and get a free subscription with headspace as well. does anyone know how to go about getting this added?
Last month they charged me twice and my bank reversed the second one for me. They have changed me twice again this month
I was charged the correct student amount of 5$ but when I tried to verify it wouldn't go through so I went to edit my email to my student one and try again. Spotify then charged me a normal rate of 10$. I have both confirmation emails - is there any ...
just signed up, trying to set up premium with the free trial and it keeps saying payment failed. Tried with two different cards ( both have more than enough money in them ) however keeps saying payment failed ! Help !!
Hi can anyone help .. I have paid for Premium but my account still saying free I have logged out and back in a few times still nothing payments come out of my bank aswell
As said in the subject, I switched to billing through my cell phone provider but am being billed on my credit card as well. How do I cancel CC billing and still keep billing through Rogers Wireless? Will Spotify give me a refund for the double billin...
i dont know what to do.. i cant pay off my subscription using mobile balance
Hi. So i signed up for Premium and thought i was logged in through my email. Seems from the user files on my phone i was logged in as '21nk2fcbrqvadflr7of7v2oti'I cant seem to login on this odd account and when it sends email for pasword change i don...
So I just can't set up my subscription. The information is correct, the account country matches the card country, I have enough funds on the card and I've used this card for online payments since forever. Yet I still can't get through with Spotify. I...
Hi! I am currently subscribed to spotify's family plan. I updated my payment details using my phone and to my surprise spotify charged me for a single premium account only. Now when I changed my plan back to family plan, they will charge me again for...
Hello, Yesterday it was fine but all of sudden this morning i can't use my premium account on my mobile but on my pc with the app it works ! I don't know why ,i use the same account on my pc and my phone but on my phone spotify doesn't stop to tell m...
I just recently re-upped my student subscription so I know it wasn't the 1 year timer that set this off. My account suddenly switched this month from Student to regular Premium and charged my the full amount AND I can not access premium Hulu, is ther...
I have been trying for 2 days to cancel my premium account. I've tried:1. Cleared cache from browser2. Restarted desktop after clearing cache3. Tested with four browsers (Chrome, IE, Edge, Safari)4. Tested in Incognito 5. Tried on a desktop computer,...
I have moved from Sweden to the UK and want to change my country and payment details ... As i have a premium account I cannot do this ... but my I need to change my bank details to a UK bank account ... but cannot do this as I have a Swedish spotify ...
Why is it that Spotify advertises FREE 30-DAY TRIAL but when I tried to avail it, it proceeded to payment methods?
Hi Guys, I have just relocated from Hong Kong to USA. On the help I am advised to update with USA credit card, when I try I get an error saying the credit card and country don't match. I can't change country and the help says to use a USA credit card...