Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 184675 Views
- 116 replies
- 12 likes
- 184675 Views
- 116 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Newbie
- 20987 Views
- 28 replies
- 4 likes
- 20987 Views
- 28 replies
- 4 likes
Superuser Contribution Pin Problems
I use android device to listen on some music.I want to upgrade to premium with mobile payment.I have registered my phone number as well , I received the PIN fast in my messages but everytime I put in the PIN in the redeem section of my account, I did...
- I use android device to listen on some music.I want to upgrade to premium with mobile payment.I have registered my phone number as well , I received the PIN fast in my messages but everytime I put in...
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- Spotify Legend
- 287 Views
- 1 replies
- 0 likes
- 287 Views
- 1 replies
- 0 likes
Solved!!Superuser Contribution premium for students
I tried to get the spotify premium discount for students, but it did not could not confirm that I am a student. I go to DePaul University, how can i get the discount?
- I tried to get the spotify premium discount for students, but it did not could not confirm that I am a student. I go to DePaul University, how can i get the discount?
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- Spotify Legend
- 1002 Views
- 11 replies
- 0 likes
- 1002 Views
- 11 replies
- 0 likes
want to update to premium
hi ,i was using premium till 3 months but had problem with the payment. system wasnot accepting my payment. so canceled the premium , get back to free. but now want to update my account to premium again but having the same payment problem .
- hi , i was using premium till 3 months but had problem with the payment. system wasnot accepting my payment. so canceled the premium , get back to free. but now want to update my account to premium ...
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- Spotify Star
- 258 Views
- 1 replies
- 1 likes
- 258 Views
- 1 replies
- 1 likes
Superuser Contribution I have premium when I alredy canceled it
I registered to the platform through the family plan on 07.09.2018, when I realized that I could not see my address or remember which one I had, I deleted the subscription the same day. The problem is that now it appears that my subscription ends on ...
- I registered to the platform through the family plan on 07.09.2018, when I realized that I could not see my address or remember which one I had, I deleted the subscription the same day. The problem i...
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- Spotify Legend
- 257 Views
- 1 replies
- 0 likes
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Payment
- 257 Views
- 1 replies
- 0 likes
Payment
Hey all I wanted too pay for premium a hour ago and it didnt worked not for any card .any one else got problemsThanks PlanFree/PremiumCountry BelgiumOperating System(iOS 10, Android Oreo, Windows 10,etc.)
- Hey all I wanted too pay for premium a hour ago and it didnt worked not for any card .any one else got problems Thanks Plan Free/Premium Country Belgium Operating System (iO...
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- Spotify Star
- 278 Views
- 1 replies
- 0 likes
- 278 Views
- 1 replies
- 0 likes
Annullamento di abbonamento
Salve. Ho annullato oggi il mio abbonamento premium dopo la prova gratuita di 30 gg. L'abbonamento scade oggi ma mi dice, nonostante l'annullamento, che potrò utilizzare spotify premium ancora per un mese. Non mi serve e non voglio pagare il mensile....
- Salve. Ho annullato oggi il mio abbonamento premium dopo la prova gratuita di 30 gg. L'abbonamento scade oggi ma mi dice, nonostante l'annullamento, che potrò utilizzare spotify premium...
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- Spotify Star
- 403 Views
- 1 replies
- 0 likes
- 403 Views
- 1 replies
- 0 likes
Cannot continue my premium membership
Hi all, I started my spotify premium membership when I was living in Japan almost two years ago. Last month I moved back to China and unfortunately, my Japan's credit card will be expired next month. I tried to use my China's visa card to continue my...
- Hi all, I started my spotify premium membership when I was living in Japan almost two years ago. Last month I moved back to China and unfortunately, my Japan's credit card will be ex...
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- Spotify Star
- 442 Views
- 3 replies
- 0 likes
- 442 Views
- 3 replies
- 0 likes
Moved Countries with Premium for Family
PlanPremium for FamilyCountrySouth Africa Device(iPhone 7)Operating System(iOS 10) My Question or Issue Hi,I have recently decided to stay in South Africa. My card in the UK is not active and the family subscription needs to be renewed however every ...
- Plan Premium for Family Country South Africa Device (iPhone 7) Operating System (iOS 10) My Question or Issue Hi, I have recently decided to stay in South Africa. My c...
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- Spotify Star
- 219 Views
- 1 replies
- 0 likes
- 219 Views
- 1 replies
- 0 likes
What happens when I cancel my Spotify Premium subscription?
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFreeCountry BulgariaDeviceiPhone 6sOperating SystemiOS 11 My Question or Issue Will I be able to listen to the song I downloaded...
- None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free Country Bulgaria Device iPhone 6s Operating System iOS ...
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- Spotify Star
- 283 Views
- 1 replies
- 0 likes
- 283 Views
- 1 replies
- 0 likes
When does my subscription end?
DISCLAIMER: This might be not as important of a question but oh well.So I got the three months of premium for $0.99 on May 17, 2017 at around 3:30. And this group I like is dropping their album at 6am on August 17, 2017: the day I finish my subscript...
- DISCLAIMER: This might be not as important of a question but oh well. So I got the three months of premium for $0.99 on May 17, 2017 at around 3:30. And this group I like is dropping their album a...
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- Spotify Star
- 1507 Views
- 1 replies
- 0 likes
- 1507 Views
- 1 replies
- 0 likes
Got charged $10 for my student account
How can I get refunded and how do I ensure this doesn't happen again?
- How can I get refunded and how do I ensure this doesn't happen again?
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- Spotify Star
- 209 Views
- 1 replies
- 0 likes
- 209 Views
- 1 replies
- 0 likes
Started free 7-Day Trial by mistake
Hello, when I was starting Spotify I wanted to skip the current song but there was a Pop-Up when I clicked and so i started a free 7-day trial by mistake but the problem is:1. i don´t need premium right now2. i don´t want to pay when the trial is ove...
- Hello, when I was starting Spotify I wanted to skip the current song but there was a Pop-Up when I clicked and so i started a free 7-day trial by mistake but the problem is: 1. i don´t need...
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- Spotify Star
- 267 Views
- 1 replies
- 1 likes
- 267 Views
- 1 replies
- 1 likes
Premium
Hi we paid for the premium yesterday but it isn't working it took the money from our account I did everything to try to fix the problem but nothing isn't working what can I do to get my premium
- Hi we paid for the premium yesterday but it isn't working it took the money from our account I did everything to try to fix the problem but nothing isn't working what can I do to get my premium
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- Spotify Star
- 221 Views
- 1 replies
- 1 likes
- 221 Views
- 1 replies
- 1 likes
Problem in my account
Hello good night one question is that I have Spotify premium but it does not let me change the song and I can't advance or delay the song because it tells me that I need a premium amount. Well I hope you can help me thanks
- Hello good night one question is that I have Spotify premium but it does not let me change the song and I can't advance or delay the song because it tells me that I need a premium amount. Well I hope...
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- Spotify Star
- 239 Views
- 1 replies
- 0 likes
- 239 Views
- 1 replies
- 0 likes
Still no premium after 2 days
So I've bought this 10€ Spotify card in the store and activated it at home. That was 2 days ago. It even showed me that it was successful etc but Spotify is still showing me my free membership. I logged in and off countless times by now but it's stil...
- So I've bought this 10€ Spotify card in the store and activated it at home. That was 2 days ago. It even showed me that it was successful etc but Spotify is still showing me my free membership. I log...
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- Spotify Star
- 199 Views
- 1 replies
- 0 likes
- 199 Views
- 1 replies
- 0 likes
Skipping through songs
I have premium but for some reason my account won't let me skip to a certain part of a song on my phone. I've tried logging out and logging back in and nothing seems to help. I tried doing it on my laptop and it works just fine it just doesn't work o...
- I have premium but for some reason my account won't let me skip to a certain part of a song on my phone. I've tried logging out and logging back in and nothing seems to help. I tried doing it on my l...
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- Spotify Star
- 235 Views
- 1 replies
- 0 likes
- 235 Views
- 1 replies
- 0 likes
Payment doesn't go trough
i make all the required steps for getting premium, but as soon as i press "pay" the screen just goes white. ??? As in the picture
- i make all the required steps for getting premium, but as soon as i press "pay" the screen just goes white. ??? As in the picture
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- Spotify Star
- 211 Views
- 1 replies
- 0 likes
- 211 Views
- 1 replies
- 0 likes
Problem with Premium !
Hey Guys,Yesterday I bought spotify Premium via gift card,so good so fine i activated als everything seemed to Work,but a couple of hours later i cant skip as i want to it says that i Need to buy Premium same goes for deactivating shuffle. Weird is t...
- Hey Guys, Yesterday I bought spotify Premium via gift card,so good so fine i activated als everything seemed to Work,but a couple of hours later i cant skip as i want to it says that i Need to buy P...
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- Spotify Star
- 261 Views
- 1 replies
- 0 likes
- 261 Views
- 1 replies
- 0 likes
offline issues on iPhone
I recently bought spotify primium because I wanted to be able to listen to music offline but when I try going to the home page or searching up a new song offline it says I need to be online. Does anyone know why this is happening?
- I recently bought spotify primium because I wanted to be able to listen to music offline but when I try going to the home page or searching up a new song offline it says I need to be online. Does any...
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- Spotify Star
- 226 Views
- 1 replies
- 0 likes
- 226 Views
- 1 replies
- 0 likes
7 day trial, cant download songs
im on mobile spotify, and i have the 7 day free trial . it days i have it, but i can't download songs for offline ? my friend has spotify and didnt have this issue
- im on mobile spotify, and i have the 7 day free trial . it days i have it, but i can't download songs for offline ? my friend has spotify and didnt have this issue
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- Spotify Star
- 672 Views
- 1 replies
- 0 likes
- 672 Views
- 1 replies
- 0 likes