Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 176795 Views
- 115 replies
- 12 likes
- 176795 Views
- 115 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 19749 Views
- 27 replies
- 4 likes
- 19749 Views
- 27 replies
- 4 likes
I linked my premium account for students to the wrong account
PlanPremiumCountry The NetherlandsDevice(iPhone 7, Macbook Pro late 2017)Operating System(iOS 10) My Question or IssueHi, I linked my premium account for students to the wrong account! Is it possible to change the subcription to the right one?
- Plan Premium Country The Netherlands Device (iPhone 7, Macbook Pro late 2017) Operating System (iOS 10) My Question or Issue Hi, I linked my premium account for student...
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- Spotify Star
- 237 Views
- 2 replies
- 0 likes
- 237 Views
- 2 replies
- 0 likes
Sudah bayar premium tapi di aku belum premium
PlanFree/PremiumCountry IndonesiaDeviceiPhone 6Operating System(iOS 11) My Question or Issue saya sudah melakukan pembeluan premium melalui ATM tapi sampai dengan sekarang saya belum dapat layanan premium di akun spotify saya , mohon bantuannya
- Plan Free/Premium Country Indonesia Device iPhone 6 Operating System (iOS 11) My Question or Issue saya sudah melakukan pembeluan premium melalui ATM tapi sampai ...
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- Spotify Star
- 3800 Views
- 1 replies
- 0 likes
- 3800 Views
- 1 replies
- 0 likes
i pay 9.99 for spotify premium but want to use sound trak business will i have to pay for both premi
i pay 9.99 for spotify premium but want to use sound trak business will i have to pay for both premium and soundtrack or just the soundtrack and do i need a ppl/prs licence with soundtrack
- i pay 9.99 for spotify premium but want to use sound trak business will i have to pay for both premium and soundtrack or just the soundtrack and do i need a ppl/prs licence with soundtrack
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- Spotify Star
- 435 Views
- 1 replies
- 0 likes
- 435 Views
- 1 replies
- 0 likes
Plan change
PlanPREMIUM (FAMILY) Country NEW ZEALAND DeviceHUAWEIOperating SystemANDROID My Question or Issue Hello, I used to be a Premium account member and have paid the price for the full year but I have switched to a Premium for Family plan. Does this mean ...
- Plan PREMIUM (FAMILY) Country NEW ZEALAND Device HUAWEI Operating System ANDROID My Question or Issue Hello, I used to be a Premium account member and have pa...
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- Spotify Star
- 506 Views
- 3 replies
- 0 likes
- 506 Views
- 3 replies
- 0 likes
Superuser Contribution Unable to cancel subscription
My Question or IssuePayPal reimburses me, but has also informed me we’ve been attempting to cancel Spotify for at least 6 months. Over that time I’ve (we’ve) attempted dozens of times using various methods including multiple sign ins which so far app...
- My Question or Issue PayPal reimburses me, but has also informed me we’ve been attempting to cancel Spotify for at least 6 months. Over that time I’ve (we’ve) attempted dozen...
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- Spotify Legend
- 601 Views
- 1 replies
- 0 likes
- 601 Views
- 1 replies
- 0 likes
can´t use my credit card
PlanFreeCountry PortugalDev Pc and Vodafone smart 4 Operating SystemAndroid My Question or Issue I cant use my credit card to buy a subscription
- Plan Free Country Portugal Dev Pc and Vodafone smart 4 Operating System Android My Question or Issue I cant use my credit card to buy a subscription
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- Spotify Star
- 1061 Views
- 8 replies
- 0 likes
- 1061 Views
- 8 replies
- 0 likes
Can't update payment information
Dear all I was a Premium subscriber till the payment stopped working. I tried updating my credit card information with two different ones in Brazil, all confirmation data valid, and still getting an error message. Payment is not even being processed....
- Dear all I was a Premium subscriber till the payment stopped working. I tried updating my credit card information with two different ones in Brazil, all confirmation data valid, and sti...
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- Spotify Star
- 796 Views
- 3 replies
- 0 likes
- 796 Views
- 3 replies
- 0 likes
rip off
i paying £9.99 a months to listen to music. i be fair album chart is not on the app or desktop. if we paying £9.99 a months i think you should off looking into to offer more album, i know itune music offer more with your money but them don't have cro...
- i paying £9.99 a months to listen to music. i be fair album chart is not on the app or desktop. if we paying £9.99 a months i think you should off looking into to off...
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- Not applicable
- 476 Views
- 1 replies
- 0 likes
- 476 Views
- 1 replies
- 0 likes
99% invisible and RadioLab Aug 2018
PlanFree/PremiumCountry Device(iPhone 6, SurfaceBookOperating System(iOS 11, Windows 10,etc.) My Question or Issue What did you do with my favorite podcasts?
- Plan Free/Premium Country Device (iPhone 6, SurfaceBook Operating System (iOS 11, Windows 10,etc.) My Question or Issue What did you do with my favorite podca...
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- Not applicable
- 408 Views
- 3 replies
- 0 likes
- 408 Views
- 3 replies
- 0 likes
Advertising on a premium account.
PlanPremiumCountry CanadaDeviceiPhone 7Operating SystemiOS 10 My Question or Issue Pretty sure this is considered advertisement..but I pay 9.99$ every month to not see any so I’d appreciate this not to on there anyone else agree it’s like drake again...
- Plan Premium Country Canada Device iPhone 7 Operating System iOS 10 My Question or Issue Pretty sure this is considered advertisement..but I pay 9.99$ every month...
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- Spotify Star
- 316 Views
- 1 replies
- 0 likes
- 316 Views
- 1 replies
- 0 likes
Unable to proceed payment
Plan StudentFree/Premium PremiumCountry HK My Question or IssueMy HK credit card has recently been expired, so I was notified that my payment method is no longer valid. When I tried to proceed the payment with my other credit cards, Spotify did not h...
- Plan Student Free/Premium Premium Country HK My Question or Issue My HK credit card has recently been expired, so I was notified that my payment method is no longer valid. W...
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- Spotify Star
- 335 Views
- 1 replies
- 0 likes
- 335 Views
- 1 replies
- 0 likes
Song not available anymore
Premium userJust now searching for song title candle in the wind covered by ed sheeran which is on the elthon john revamp album before. But sadly it is not there anymore . Is there any chance i can get to play that song again pls. It is my favourite ...
- Premium user Just now searching for song title candle in the wind covered by ed sheeran which is on the elthon john revamp album before. But sadly it is not there anymore . Is there any chance i can...
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- Spotify Star
- 378 Views
- 1 replies
- 0 likes
- 378 Views
- 1 replies
- 0 likes
Overdraft Fee?!
I’ve had Spotify Premium for quite a while now. My account was recently $4 short. The next day, I added $120 to my account to make up for the $4. Now, I’m finding a $35+ Overdraft Fee?!?! This was AFTER the $9.99 Monthly Fee was removed!!! If the “Ov...
- I’ve had Spotify Premium for quite a while now. My account was recently $4 short. The next day, I added $120 to my account to make up for the $4. Now, I’m finding a $35+ Overdraft Fee?!?! This was AF...
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- Spotify Star
- 1116 Views
- 1 replies
- 0 likes
- 1116 Views
- 1 replies
- 0 likes
Accidentally chose wrong subscription
PlanFree/PremiumCountry DeviceLG V20Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I accidentally chose the family premium subsciption when I just wanted the regular premium. I need a refund and the subsciption switched
- Plan Free/Premium Country Device LG V20 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I accidentally chose the family premium subsci...
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- Spotify Star
- 551 Views
- 1 replies
- 0 likes
- 551 Views
- 1 replies
- 0 likes
How to keep ads whilst using Spotify Premium
PlanFreeCountry United StatesDeviceLG-H631/Windows (not UWP)Operating SystemAndroid 6.0/Windows 7/Windows 8.1/Windows 10My Question or IssueHello Spotify Community, I was wondering if there is a way to keep Spotify Ads whilst owning Spotify Premium, ...
- Plan Free Country United States Device LG-H631/Windows (not UWP) Operating System Android 6.0/Windows 7/Windows 8.1/Windows 10 My Question or Issue Hello Spotify Community, I ...
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- Spotify Star
- 530 Views
- 1 replies
- 0 likes
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AndroidDesktopIdeas ReviewMobilePremium
- 530 Views
- 1 replies
- 0 likes
Solved!! Remove card from one account to use on another
Hi, I just need help to remove a card I used to set up my subscription to use it for my wifes subscription I have already changed the payment details to my own card and removed hers, but whenever I try to activate the premium option on her account it...
- Hi, I just need help to remove a card I used to set up my subscription to use it for my wifes subscription I have already changed the payment details to my own card and removed hers, but whe...
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- Spotify Star
- 1666 Views
- 3 replies
- 0 likes
- 1666 Views
- 3 replies
- 0 likes
random spotify guy
PlanPremium FamilyCountry NetherlandsDeviceIPhone 7Operating SystemiOS 11 My Question or Issue I wanted to add someone to my spotify family account. But when i looked there to do that there was this random guy in my spotify family which i don't no en...
- Plan Premium Family Country Netherlands Device IPhone 7 Operating System iOS 11 My Question or Issue I wanted to add someone to my spotify family account. But whe...
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- Spotify Star
- 641 Views
- 1 replies
- 0 likes
- 641 Views
- 1 replies
- 0 likes
Redeem gift cards but dont use
PlanPremiumCountryUK My Question or IssueI was bought a number of Spotify giftcards last year and they say they expire after 12 months. I was not ready to use them as I have another 4 months of another music subscription left to run. I thought I woul...
- Plan Premium Country UK My Question or Issue I was bought a number of Spotify giftcards last year and they say they expire after 12 months. I was not ready to use them as I...
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- Community Legend
- 386 Views
- 1 replies
- 0 likes
- 386 Views
- 1 replies
- 0 likes
6O days offer doesn't let me get it
PlanFree/PremiumCountry TurkeyDeviceOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I haven't bought or tried premium before, so I don't know what the issue. It clearly says 60 days premium trial both on mobile and deskto...
- Plan Free/Premium Country Turkey Device Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I haven't bought or tried premium before, so I d...
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- Spotify Star
- 681 Views
- 3 replies
- 0 likes
- 681 Views
- 3 replies
- 0 likes
Upgrade to Family
My Question or Issue My payment information had to be updated to charge me for my subscription. But when it finally charged me, it reverted me to Premium. I want to get my family back but don’t want to be changed twice.
- My Question or Issue My payment information had to be updated to charge me for my subscription. But when it finally charged me, it reverted me to Premium. I want to get my family back but don’...
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- Spotify Star
- 515 Views
- 5 replies
- 0 likes
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Subscription
- 515 Views
- 5 replies
- 0 likes