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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
129174 Views
69 replies
9 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
57934 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
233578 Views
144 replies
13 likes
I had to cancel my subscription last month to keep my bank account from overdrafting (I had the hulu and spotify bundle). When I got my premium subscription back I noticed I didn't have the option to bundle hulu again..... What happened????
I had to cancel my subscription last month to keep my bank account from overdrafting (I had the hulu and spotify bundle). When I got my premium subscription back I noticed I didn't have the option to...
Regular
2695 Views
1 replies
0 likes
Country: Philippines DeviceIphone 6 My Question or Issue I already paid for my globe prepaid bill, but my spotify account said that I haven't paid for premium even if my spotify is paid through my globe account. I got downgraded to a free account, an...
Country: Philippines Device Iphone 6 My Question or Issue I already paid for my globe prepaid bill, but my spotify account said that I haven't paid for premium even ...
Spotify Star
814 Views
2 replies
0 likes
can anyone tell me where i can find the live chat i,m having problem with my premuim i signed up for thanks
can anyone tell me where i can find the live chat i,m having problem with my premuim i signed up for thanks
Community Legend
307 Views
1 replies
0 likes
PlanPremiumCountry BrazilDeviceiPhone 5sOperating SystemiOS 11.4 My Question or Issue Não tô conseguindo atualizar minha conta para o Premium. O pagamento foi efetivado e confirmado mas o aplicativo não atualiza. Já tem dois dias que paguei e estou s...
Plan Premium Country Brazil Device iPhone 5s Operating System iOS 11.4 My Question or Issue Não tô conseguindo atualizar minha conta para o Premium. O pagamento foi efeti...
Spotify Star
357 Views
1 replies
0 likes
PlanFree/PremiumCountry The NetherlandsDevice(iPhone 7Operating System(iOS 10 My Question or Issue i was logged in on the account (margrietbiemans) and bought premium, but i wanted to buy it on (2002051701-nl) because that is my main account, is it p...
Plan Free/Premium Country The Netherlands Device (iPhone 7 Operating System (iOS 10 My Question or Issue i was logged in on the account (margrietbiemans) and boug...
Spotify Star
337 Views
1 replies
0 likes
PlanPremiumCountry BelgiumDeviceSamsung Galaxy A5Operating SystemAndroid My Question or IssueI have Premium so that I can listen offline to music but every time I'm online my downloaded lists and songs are partly erased from my memories and I can't l...
Plan Premium Country Belgium Device Samsung Galaxy A5 Operating System Android My Question or Issue I have Premium so that I can listen offline to music but every time ...
Spotify Star
325 Views
1 replies
0 likes
Premium planCountry: Colombia Device: Samsung Galaxy S8 Operating System: Android My Question or IssueHola. Despues de haber quitado los pagos PSE en Colombia, estoy intentantdo pagar otro ano de subscripcion premium pero me ha sido imposible pagar c...
Premium plan Country: Colombia Device: Samsung Galaxy S8 Operating System: Android My Question or Issue Hola. Despues de haber quitado los pagos PSE en Colombia, e...
Roadie
535 Views
1 replies
0 likes
My Question or Issue I'm getting charged twice every month. Pretty sure two accounts are set up. Got a new phone and had to sign up again as Spotify kept saying I didn't have premium. Now getting charged twice every month. Please cancel one so I'm no...
My Question or Issue I'm getting charged twice every month. Pretty sure two accounts are set up. Got a new phone and had to sign up again as Spotify kept saying I didn't have p...
Community Legend
364 Views
1 replies
0 likes
PlanPremiumCountry USADeviceSamsung Galaxy Note 8Operating SystemWindows 10 64-Bit My Question or Issue Cannot unsubscribe, when I try to it simply boots me back to the main page and says, "Oops! Something went wrong, please try again." Have tried mu...
Plan Premium Country USA Device Samsung Galaxy Note 8 Operating System Windows 10 64-Bit My Question or Issue Cannot unsubscribe, when I try to it simply boots me back to...
Music Fan
681 Views
3 replies
0 likes
hello, I am trying to get a subscription started and every time I enter a card it says payment failed. I called the banks got that all sorted and everything is good. I have used a variety of different cards and still says payment failed. Has anyone e...
hello, I am trying to get a subscription started and every time I enter a card it says payment failed. I called the banks got that all sorted and everything is good. I have used a variety of differen...
Spotify Star
297 Views
1 replies
0 likes
PlanShould be premiumCountry ItalyDeviceGalaxy s6Operating SystemAndroid My Question or Issue I have payed for the yearly subscription to premium but it's not active. I WAS charged The receipt IS present on the page on this website and on my bank app...
Plan Should be premium Country Italy Device Galaxy s6 Operating System Android My Question or Issue I have payed for the yearly subscription to premium but it's n...
Casual Listener
674 Views
2 replies
0 likes
Hello,we have a Problem with our Family Acc Subscription:My Bank Account had no money on it. So they charged it and it fails. Two days later I send the money bymyself to the Spotify Bank Account data which tried to charge my bank account. Now we don’...
Hello, we have a Problem with our Family Acc Subscription: My Bank Account had no money on it. So they charged it and it fails. Two days later I send the money bymyself to the Spotify Bank Account ...
Composer
328 Views
1 replies
0 likes
PlanPremium w/ Hulu (non-student)CountryUSA My Question or IssueI tried to link Spotify to my Hulu account to take advantage of the Spotify+Hulu discount, and I accidentally linked an old Hulu account that I don't use anymore. Is there any way to unl...
Plan Premium w/ Hulu (non-student) Country USA My Question or Issue I tried to link Spotify to my Hulu account to take advantage of the Spotify+Hulu discount, and I accidentally linked a...
Roadie
2289 Views
1 replies
1 likes
Do I lose my playlists when switching from Premium Spotify I Tunes account to a direct Premium Spotify account?
Do I lose my playlists when switching from Premium Spotify I Tunes account to a direct Premium Spotify account?
Community Legend
276 Views
1 replies
0 likes
Olá,mudei o cartão de crédito no último sábado (07/7/2018) e foi cobrado R$10,00. Já vi outras pessoas com o mesmo problema. Falaram que seria estornada, mas até agora continua lá para ser pago na fatura. Peço que resolvam isso logo.
Olá, mudei o cartão de crédito no último sábado (07/7/2018) e foi cobrado R$10,00. Já vi outras pessoas com o mesmo problema. Falaram que seria estornada, mas até agora continua lá para ser pago na ...
Roadie
323 Views
1 replies
0 likes
As the end of my Rogers (third party) provided free subscription to Spotify Premium was coming to an end, I wondered how the change would affect my account and downloads, etc. Just before the end of the period, I went to Spotify offline on my phone (...
As the end of my Rogers (third party) provided free subscription to Spotify Premium was coming to an end, I wondered how the change would affect my account and downloads, etc. ...
Roadie
451 Views
1 replies
0 likes
PlanPremium FamiliarCountry Brazil My Question or Issue Meu plano premium familiar foi encerrado por problema no cartao de pagamento.Fiz uma nova ativação trocando a forma de pagamento, porém, nao ativou o premium familiar, ativou o premium comum. Te...
Plan Premium Familiar Country Brazil My Question or Issue Meu plano premium familiar foi encerrado por problema no cartao de pagamento. Fiz uma nova ativação trocand...
Roadie
268 Views
1 replies
0 likes
Hello, Ive got an free sportify account but I would like to try the premium. The problem is, at the moment I'm in Indonesia for holiday (I live official in the Netherlands) but I can't change my country in my profile. Only Indonesia is available. I c...
Hello, Ive got an free sportify account but I would like to try the premium. The problem is, at the moment I'm in Indonesia for holiday (I live official in the Netherlands) but I can't chan...
Community Legend
725 Views
1 replies
0 likes
PlanFreeCountry CanadaDeviceSamsung Galaxy 8Operating SystemAndroid My Question or Issue I have been using the Pemium service provided by Rogers for the last 2 yeras. My free subscription has expired and now I am ste as a free subscription. I want to...
Plan Free Country Canada Device Samsung Galaxy 8 Operating System Android My Question or Issue I have been using the Pemium service provided by Rogers for the last 2 yera...
Roadie
451 Views
3 replies
0 likes
I live in Romania and only have a maestro card and a paypal account but neither are supported, can I use a vpn of some sort or something to get my spotify premium?
I live in Romania and only have a maestro card and a paypal account but neither are supported, can I use a vpn of some sort or something to get my spotify premium?
Spotify Star
269 Views
1 replies
0 likes
