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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
70466 Views
19 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
134323 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
72902 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
256246 Views
156 replies
13 likes
Country Singapore Hi, I am unable to pay for Spotify Premium using Visa (It just says Payment Failed. Try again, or use a different payment method) despite getting clearance from the credit card company and also the same card I used for subscription ...
Country Singapore Hi, I am unable to pay for Spotify Premium using Visa (It just says Payment Failed. Try again, or use a different payment method) despi...
Spotify Star
543 Views
1 replies
1 likes
Hi, My significant other has just suscribed to premium for families and even if i accepted the invite, my suscription is still showing “Premium Trial”. I want to cancel the trial so i can get onto the family suscription. I do not see any option to ca...
Hi, My significant other has just suscribed to premium for families and even if i accepted the invite, my suscription is still showing “Premium Trial”. I want to cancel the tr...
Spotify Star
401 Views
1 replies
1 likes
PlanFree/PremiumCountry(Brazil) Device(iPhone Operating System( Windows 10) My Question or Issue I've tried many times to accept the invitation to the Family Plan sent by Vinicius Waldow, with whom I live, but it doesn't work. How can we fix that?
Plan Free/Premium Country (Brazil) Device (iPhone 😎 Operating System ( Windows 10) My Question or Issue I've tried many times to accept the invitation to the...
Spotify Star
360 Views
1 replies
0 likes
PlanFamily premiumCountry UsDeviceGoogle pixelOperating System My Question or Issue So I'm trying to pay for premium again this month on a new card but it won't let me buy my regular $9.99 plan, only a $14.99 family plan. I've tried going to the webs...
Plan Family premium Country Us Device Google pixel Operating System My Question or Issue So I'm trying to pay for premium again this month on a new card but it won't let m...
Spotify Star
318 Views
1 replies
0 likes
I signed in for premium membership today (Nov 06). As per homepage it is free for 30 days.After log in to my account a message came up that free premium ends Nov 13.How can I solve this?
I signed in for premium membership today (Nov 06). As per homepage it is free for 30 days. After log in to my account a message came up that free premium ends Nov 13. How can I solve this?
Spotify Star
311 Views
1 replies
0 likes
Want to remove spotify
Want to remove spotify
Spotify Star
670 Views
1 replies
0 likes
PlanFamily Premium My Question or Issue I'm having issues signing into my Spotify account on the built in Spotify app in my car (Volvo). I think the problem is because I normally login to Spotify using my Facebook details, and the car doesn't seem to...
Plan Family Premium My Question or Issue I'm having issues signing into my Spotify account on the built in Spotify app in my car (Volvo). I think the problem is because I n...
Spotify Star
772 Views
1 replies
0 likes
Hello I'd like to upgrade to premium from my 7day free train and it's not an option when I choose the option 30day free trial to then become premium. Please help. I'd appreciate a phone number to call to get this solved quickly. I've tri d a number o...
Hello I'd like to upgrade to premium from my 7day free train and it's not an option when I choose the option 30day free trial to then become premium. Please help. I'd appreciate a phon...
Spotify Star
504 Views
1 replies
0 likes
I have signed up for the 30 day premium account trial by providing billing information. I have recieved a receipt telling me I have been succesfully billed 0.00 (which makes sense because it is for the trial). On the spotify site on browser it shows ...
I have signed up for the 30 day premium account trial by providing billing information. I have recieved a receipt telling me I have been succesfully billed 0.00 (which makes sense because it is for t...
Spotify Star
300 Views
1 replies
0 likes
PlanPremiumCountry DeviceSamsung Galaxy 8Operating SystemAndroid Oreo My Question or Issue I was charged full price instead of the .99 cent promotion. Please correct the issue
Plan Premium Country Device Samsung Galaxy 8 Operating System Android Oreo My Question or Issue I was charged full price instead of the .99 cent promotion. ...
Spotify Star
336 Views
3 replies
0 likes
"I'm trying to input my card codes inorder to pay for premium. My codes are correct no matter how many times I check. I don't understand what's going on. I've used these cards previous for other Spotify payments. But now they are no longer working."
"I'm trying to input my card codes inorder to pay for premium. My codes are correct no matter how many times I check. I don't understand what's going on. I've used these cards previous for other Spot...
Community Legend
296 Views
1 replies
0 likes
Hi I wish to cancel the premium spotify and just use the free version. My phone number is *snip* Gil and Lois Bourne *snip* (Please don't provide sensitive information in your reply)
Hi I wish to cancel the premium spotify and just use the free version. My phone number is *snip* Gil and Lois Bourne *snip* (Please don't provide sensitive information ...
Community Legend
278 Views
1 replies
0 likes
Help i need help cause the pin wont send and my load is enough for three subscriptons and now its back to my whats phone # and it wont work anymore
Help i need help cause the pin wont send and my load is enough for three subscriptons and now its back to my whats phone # and it wont work anymore
Community Legend
289 Views
1 replies
0 likes
Hello,I just recently bought Spotify premium on my computer for 9.99/mo and it works fine there, but when I log in with the same account on my iPhone it says I am still running a free account. Any solutions?
Hello, I just recently bought Spotify premium on my computer for 9.99/mo and it works fine there, but when I log in with the same account on my iPhone it says I am still running a free account. Any ...
Community Legend
241 Views
1 replies
0 likes
My payment was taken out of my bank but I still can't log into premium to download my music. Can anyone tell me why?
My payment was taken out of my bank but I still can't log into premium to download my music. Can anyone tell me why?
Community Legend
301 Views
1 replies
0 likes
I' m trying to update my payment info as my debit expired and I got a new one. On the page, the experation date and cvt code fields are covered by some text. I can click on the date to do it but the cvt is too far down. I really don't want all my stu...
I' m trying to update my payment info as my debit expired and I got a new one. On the page, the experation date and cvt code fields are covered by some text. I can click on the date to do it but the ...
Community Legend
242 Views
1 replies
0 likes
I am trying to change my payment but whenever I attempt to it takes me somewhere else. I go to Subscription- then Update up instead of updating my payment. It takes me to Update my account to a different account sometimes its Student sometimes its Fa...
I am trying to change my payment but whenever I attempt to it takes me somewhere else. I go to Subscription- then Update up instead of updating my payment. It takes me to Update my account...
Community Legend
227 Views
1 replies
0 likes
Acabo de pagar para tener cuenta en premium y no la tengo, tiene que pasar algunas horas para que ya tenga premium o tiene problemas en eso o que hago??
Acabo de pagar para tener cuenta en premium y no la tengo, tiene que pasar algunas horas para que ya tenga premium o tiene problemas en eso o que hago??
Community Legend
225 Views
1 replies
0 likes
I recently lost my credit card and had to cancel it. I received a new one and have been trying to update my payment options for about a week now and the system continues to reject the different credit cards that I have entered. Has anybody else had t...
I recently lost my credit card and had to cancel it. I received a new one and have been trying to update my payment options for about a week now and the system continues to reject the different credi...
Community Legend
249 Views
1 replies
0 likes
I have premium, and i download music. But when i don't have Internet the music detele. Why is this happening ?? I don't understand... Can someone help me with this problem? ?
I have premium, and i download music. But when i don't have Internet the music detele. Why is this happening ?? I don't understand... Can someone help me with this problem? ?
Community Legend
248 Views
1 replies
0 likes
