Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 129387 Views
- 87 replies
- 10 likes
- 129387 Views
- 87 replies
- 10 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 15431 Views
- 27 replies
- 3 likes
- 15431 Views
- 27 replies
- 3 likes
Trouble with payment
Hi, I live and work in Colombia, but have a bank acct. in the U.S. My credit card is also from U.S. Why can I not pay with that credit card? It is the best and only read option I have to pay the monthy cost. Please advise, Gracias!
- Hi, I live and work in Colombia, but have a bank acct. in the U.S. My credit card is also from U.S. Why can I not pay with that credit card? It is the best and only read optio...
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- Spotify Star
- 239 Views
- 1 replies
- 0 likes
- 239 Views
- 1 replies
- 0 likes
Solved!! Family Membership issue
Good evening, I accidently payed for an individual membership while I was trying to renew my family membership. How can I refund my current membership so I can set up the family one once more? Thank you.
- Good evening, I accidently payed for an individual membership while I was trying to renew my family membership. How can I refund my current membership so I can set up the family one on...
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- Spotify Star
- 427 Views
- 3 replies
- 0 likes
- 427 Views
- 3 replies
- 0 likes
Superuser Contribution Cancel premium subscription not working
PlanPremiumCountry UK My Question or Issue I am trying to cancel my Premium subscription from my spotify account. Whenever I do this through the manage plan option I get a message stating "Oops something went wrong, please try again" and the subscrip...
- Plan Premium Country UK My Question or Issue I am trying to cancel my Premium subscription from my spotify account. Whenever I do this through the manage plan option ...
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- Roadie
- 386 Views
- 3 replies
- 0 likes
- 386 Views
- 3 replies
- 0 likes
Trying to add my little brother
PlanFree My Question or Issue I’m trying to add my little brother to my account and it won’t let me
- Plan Free My Question or Issue I’m trying to add my little brother to my account and it won’t let me
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- Spotify Star
- 181 Views
- 1 replies
- 0 likes
- 181 Views
- 1 replies
- 0 likes
Problemas com plano familiar
Adiquiri o plano familiar, recebi o email de confirmação de pagamento, mas minha conta continua como free, o que devo fazer?
- Adiquiri o plano familiar, recebi o email de confirmação de pagamento, mas minha conta continua como free, o que devo fazer?
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- Spotify Star
- 195 Views
- 1 replies
- 0 likes
- 195 Views
- 1 replies
- 0 likes
subscription
i subscribe and pay it using my mobile phone and suddenly i cant use my premium account for a month.
- i subscribe and pay it using my mobile phone and suddenly i cant use my premium account for a month.
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- Spotify Star
- 200 Views
- 1 replies
- 0 likes
- 200 Views
- 1 replies
- 0 likes
Re: I do not want the Premium
I am trying to cancel my premium spotify subscription but spotify doesnt let me do it as it does not take me to another page after i press cancel. it just staya on the same page. Can you pls arrange it for me as I have been trying to do this for mont...
- I am trying to cancel my premium spotify subscription but spotify doesnt let me do it as it does not take me to another page after i press cancel. it just staya on the same page. Can you pls ar...
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- Spotify Star
- 187 Views
- 1 replies
- 0 likes
- 187 Views
- 1 replies
- 0 likes
Payment problems
I had spotify premium on my bank account, and It worked fine for a while, then I got a message it doesn't work anymore, I tried to update payment info and it does not let me, keeps saying there is a issue with the bank. I checked my bank account and ...
- I had spotify premium on my bank account, and It worked fine for a while, then I got a message it doesn't work anymore, I tried to update payment info and it does not let me, keeps ...
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- Spotify Star
- 192 Views
- 1 replies
- 0 likes
- 192 Views
- 1 replies
- 0 likes
Leaving spotify
Can someone help me get my money back i shouldn't have gotten charged for premium i should still be on a free thirty day trial, and I want to cancel the premium if the system says I am in there with premium. Someone please help me get my money back. ...
- Can someone help me get my money back i shouldn't have gotten charged for premium i should still be on a free thirty day trial, and I want to cancel the premium if the system says I am in there with ...
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- Spotify Star
- 285 Views
- 1 replies
- 0 likes
- 285 Views
- 1 replies
- 0 likes
Error message
I can not redeem the code.
- I can not redeem the code.
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- Spotify Star
- 399 Views
- 1 replies
- 0 likes
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error messageSubscription
- 399 Views
- 1 replies
- 0 likes
Buying premium issue
I can't purchase premium my credit card is fine
- I can't purchase premium my credit card is fine
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- Spotify Star
- 197 Views
- 1 replies
- 0 likes
- 197 Views
- 1 replies
- 0 likes
status free
payment was taken but my status is showing free. i wish to stop using spotify but there is no where on my account for me to cancel as its showing free status. i dont feel confortable any more with spotiy and i want to cancel. i dont want to be told a...
- payment was taken but my status is showing free. i wish to stop using spotify but there is no where on my account for me to cancel as its showing free status. i dont feel conf...
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- Spotify Star
- 235 Views
- 1 replies
- 0 likes
- 235 Views
- 1 replies
- 0 likes
I can't pay premium
Spotify payment was every 9th of month; but this month I got this and after that it ask me to update my card information; I tried with 3 different card all valids; active and with money in; but spotify said that can't charge the money.. help me pleas...
- Spotify payment was every 9th of month; but this month I got this and after that it ask me to update my card information; I tried with 3 different card all valids; active and with money in; bu...
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- Spotify Star
- 350 Views
- 1 replies
- 0 likes
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can'tPayPremium
- 350 Views
- 1 replies
- 0 likes
Charged twice per month
I have been getting charged twice a month for the same Spotify account. Once thru the Apple store and once thru PayPal.Apple store 12.99 and PayPal 9.99? This has been going on for months now and how do I get it to stop without cancelling my service?...
- I have been getting charged twice a month for the same Spotify account. Once thru the Apple store and once thru PayPal.Apple store 12.99 and PayPal 9.99? This has been going on for months now and how...
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- Spotify Star
- 200 Views
- 1 replies
- 0 likes
- 200 Views
- 1 replies
- 0 likes
I can change my credit card number
When i try to change my credit card it just wont goto the menu to let me change it. Please help
- When i try to change my credit card it just wont goto the menu to let me change it. Please help
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- Spotify Star
- 195 Views
- 1 replies
- 0 likes
- 195 Views
- 1 replies
- 0 likes
30 day free trial
I signed up for a 30 day free trial for spotify on my computer, when I logged in to the spotify account on my phone I got a notification saying "enjoy your 7 day free trial" will I get charged in 7 days or 30 days?
- I signed up for a 30 day free trial for spotify on my computer, when I logged in to the spotify account on my phone I got a notification saying "enjoy your 7 day free trial" will I get charged in 7 d...
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- Spotify Star
- 228 Views
- 1 replies
- 0 likes
- 228 Views
- 1 replies
- 0 likes
Failed payment
My premium account failed the payment and I am trying to register another account and tried with 4 credit cards and they don't work.
- My premium account failed the payment and I am trying to register another account and tried with 4 credit cards and they don't work.
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- Spotify Star
- 199 Views
- 1 replies
- 0 likes
- 199 Views
- 1 replies
- 0 likes
Pagamento
Foi debitado duas vezes no meu cartão o valor de 10 reais. E mesmo assim não foi ativado o Premium. Queria saber se irá estornar pois o preço correto é 16,90 e não 10 reais. Liguei no meu cartão e eles disseram que realmente foi debitado. Aut 360349A...
- Foi debitado duas vezes no meu cartão o valor de 10 reais. E mesmo assim não foi ativado o Premium. Queria saber se irá estornar pois o preço correto é 16,90 e não 10 reais. Ligu...
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- Spotify Star
- 202 Views
- 1 replies
- 0 likes
- 202 Views
- 1 replies
- 0 likes
Got charged but not premium
Hello i got charged for premium today but have no premium and when I try to get premium it's only letting me get family premium.
- Hello i got charged for premium today but have no premium and when I try to get premium it's only letting me get family premium.
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- Spotify Star
- 410 Views
- 5 replies
- 0 likes
- 410 Views
- 5 replies
- 0 likes
Solved!! How do playlists work on freemium?
I have recently cancelled my subscription and was just wondering... the playlists that I follow, will any new songs that the creator adds sync and show up automatically?
- I have recently cancelled my subscription and was just wondering... the playlists that I follow, will any new songs that the creator adds sync and show up automatically?
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- Spotify Star
- 737 Views
- 3 replies
- 0 likes
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followFreefreemiumsyncing
- 737 Views
- 3 replies
- 0 likes