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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
128792 Views
69 replies
9 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
57028 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
232172 Views
144 replies
13 likes
So there was an add or something like that which showed me I get 3 months for 5 euros, so I bought a premium subscribtion ~15 mins ago. Now that I check the subscribtion it tells me it will renew next month and charge 5 euros again. What happened her...
So there was an add or something like that which showed me I get 3 months for 5 euros, so I bought a premium subscribtion ~15 mins ago. Now that I check the subscribtion it tells me it will renew nex...
Roadie
2020 Views
1 replies
0 likes
Hi, I have a problem with creating a premium account. The payment metode that I wanna use is to pay with the phone bill. I already used 3 months of free premium offer, but on the end of it I didn't pay for the premium and it took me back to the free ...
Hi, I have a problem with creating a premium account. The payment metode that I wanna use is to pay with the phone bill. I already used 3 months of free premium offer, but on the end of it I didn't p...
Roadie
590 Views
3 replies
0 likes
Hi i purchased premium family. However I now know that we can’t all listen at the same time, is this definitely the case?We travel a lot and the point was so we can each listen to music on our own devices. please advise. thanks
Hi i purchased premium family. However I now know that we can’t all listen at the same time, is this definitely the case? We travel a lot and the point was so we can each listen to ...
Spotify Star
221 Views
1 replies
0 likes
I chose the 3 month service with 50% discount and I went to pay in OXXO in cash, I would like to know how long it takes to get accredited my paid and to activate my premium accountAnother thing is to generate two payment coupons (I mean two barcodes)...
I chose the 3 month service with 50% discount and I went to pay in OXXO in cash, I would like to know how long it takes to get accredited my paid and to activate my premium account Another thing is ...
Roadie
698 Views
1 replies
0 likes
Hi, I signed up for the student discount plan but decided to switch to the $0.99/3 months plan. Since I'm already paying for Spotify with the latter plan, I have cancelled the student discount plan just 10 minutes after paying for it. May I have my p...
Hi, I signed up for the student discount plan but decided to switch to the $0.99/3 months plan. Since I'm already paying for Spotify with the latter plan, I have cancelled the student discou...
Visitor
671 Views
3 replies
1 likes
Guten Abend Ich hab spotify family und hätte nie Probleme doch vor 2 Tagen waren plötzlich alle meine Downloads weg und heute bekomm ich eine Mitteilung dass ich Downloads auf 3 verschiedenen Geräten habe. Doch ich benutz nur mein Handy. Weiß jemand ...
Guten Abend Ich hab spotify family und hätte nie Probleme doch vor 2 Tagen waren plötzlich alle meine Downloads weg und heute bekomm ich eine Mitteilung dass ich Downloads auf 3 verschiedenen ...
Spotify Star
234 Views
1 replies
0 likes
Hey Y'all. So the $0.99 Premium deal for 3 months is almost coming to an end and after my 4 years of Spotify usage I have surprisingly never gotten Premium but I would like to change that now. My question is, can I get the 3 month Spotify Premium dea...
Hey Y'all. So the $0.99 Premium deal for 3 months is almost coming to an end and after my 4 years of Spotify usage I have surprisingly never gotten Premium but I would like to change that no...
Newbie
13907 Views
2 replies
0 likes
PlanFree/PremiumCountry Spain I've seen the banner with this offer, and it says it is for former Premium users that stopped being premium after 20/05/2018. I would qualify, since my suscription expired after that date, but when I click the banner I g...
Plan Free/Premium Country Spain I've seen the banner with this offer, and it says it is for former Premium users that stopped being premium after 20/05/2018. I would...
Roadie
1100 Views
3 replies
0 likes
PlanPremium (gift card)CountrySweden / UK My Question or Issue I wish to buy a gift card (or start an account) for a friend living abroad. Are there any problems I should be aware of before playing for a 12months acount that will never be used in the...
Plan Premium (gift card) Country Sweden / UK My Question or Issue I wish to buy a gift card (or start an account) for a friend living abroad. Are there any problems I shoul...
Spotify Star
226 Views
1 replies
0 likes
Ho effettuato un buono da 1 anno con 18 app, sono andato per riscattare il codice ma diceva che era errato e dava problemi; nonostante ciò nell'app 18 app dice che il buono è già stato riscattato.Spotify è ancora free
Ho effettuato un buono da 1 anno con 18 app, sono andato per riscattare il codice ma diceva che era errato e dava problemi; nonostante ciò nell'app 18 app dice che il buono è già stato ...
Roadie
332 Views
1 replies
0 likes
Plan: Premium FamilyCountry: CY My Question or Issue:Hello, I have a problem with change payment details feature from PayPal to VisaCard in the Subscription area in my account Spotify. I am sure that I enter the correct credit card data. The card is ...
Plan: Premium Family Country: CY My Question or Issue: Hello, I have a problem with change payment details feature from PayPal to VisaCard in the Subscription area in m...
Spotify Star
677 Views
7 replies
0 likes
I will be mostly using spotify on my Iphone 6s. I’m not 18 yet but I’m heading to college in the fall. Since I’m not 18 it says I can’t sign up for student premium. Can I switch to the student plan once I turn 18 and start a regular premium now or wi...
I will be mostly using spotify on my Iphone 6s. I’m not 18 yet but I’m heading to college in the fall. Since I’m not 18 it says I can’t sign up for student premium. Can I switch to the...
Spotify Star
316 Views
1 replies
0 likes
PlanFreeCountryTurkey DeviceiPhone 7Operating System(iOS 11.) My Question or IssueI entered all the inforation correctly but I can not buy it.My friend bought it with me. But I can not.
Plan Free Country Turkey Device iPhone 7 Operating System (iOS 11.) My Question or Issue I entered all the inforation correctly but I can not buy it. My friend bought...
Casual Listener
1174 Views
11 replies
0 likes
Plan Country CanadaDeviceiPhone Operating SystemIOS My Question or Issue I write my information from BMO debit card correctly and website says that payment failed. I have right country in account and never used premium before. I am not from Quebec. I...
Plan Country Canada Device iPhone Operating System IOS My Question or Issue I write my information from BMO debit card correctly and website says that paymen...
Spotify Star
289 Views
1 replies
0 likes
PlanPremiumCountry CanadaDeviceSamsung Galaxy 8Operating System Android Oreo My Question or Issuei'm already a premium member but spotify is forcing me to upgrade to a family plan. It says that im not a premium member on the app and so when i go to p...
Plan Premium Country Canada Device Samsung Galaxy 8 Operating System Android Oreo My Question or Issue i'm already a premium member but spotify is forcing me...
Roadie
634 Views
1 replies
0 likes
Hi, I can't change my Country.Before I was in Canada and I just moved to Dubai.Even following all the instruction the only choice I have is Canada.My subscription is cancelled and there is no way for me to enter a credit card from Dubai since the add...
Hi, I can't change my Country. Before I was in Canada and I just moved to Dubai. Even following all the instruction the only choice I have is Canada. My subscription is cancelled an...
Spotify Star
172 Views
1 replies
0 likes
Olá,Fiz o pagamento do Spotify Premium há dois dias através do cartão , mas o serviço não foi liberado para mim até agora.O débito já foi efetuado no banco 2 vezes , mas continuo apenas com a versão Free. Como posso resolver esse problema? Bom dia,Lo...
Olá, Fiz o pagamento do Spotify Premium há dois dias através do cartão , mas o serviço não foi liberado para mim até agora. O débito já foi efetuado no banco 2 vezes , mas continuo apenas com a...
Spotify Star
224 Views
1 replies
0 likes
PlanFree/Countryitaly My Question or Issue Yesterday i bought a three months premium for gift, payement already charged on my credit card, but any trace of the gift!! No email to the gift recipient, no email to me as receipt! Could anyone help me? Th...
Plan Free/ Country italy My Question or Issue Yesterday i bought a three months premium for gift, payement already charged on my credit card, but any trace of the gift!! No email ...
Roadie
382 Views
3 replies
0 likes
PlanPremiumCountry Italy My Question or Issue Buongiorno,Avrei bisogno di un'informazione. Ho ricevuto un buono regalo di 12 mesi di Spotify premium. Io ho già un account Family e non posso utilizzarlo. C'è modo di avere un rimborso oppure di fare ut...
Plan Premium Country Italy My Question or Issue Buongiorno, Avrei bisogno di un'informazione. Ho ricevuto un buono regalo di 12 mesi di Spotify premium. Io ho già u...
Roadie
469 Views
1 replies
0 likes
My last payment was june 6 via paymaya and now they say that I need to renew my payment and it's not even due yet it's only june 27
My last payment was june 6 via paymaya and now they say that I need to renew my payment and it's not even due yet it's only june 27
Not applicable
348 Views
1 replies
0 likes
