Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 14263 Views
- 8 replies
- 0 likes
- 14263 Views
- 8 replies
- 0 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 1394 Views
- 19 replies
- 1 likes
- 1394 Views
- 19 replies
- 1 likes
Solved!! Cannot Redeem Gift Card
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
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- Casual Listener
- 47326 Views
- 20 replies
- 3 likes
- 47326 Views
- 20 replies
- 3 likes
Superuser Contribution Issue with the Premium for Students (4.99 for Spotify+Hulu for 12 months) Plan
Signed up for the Premium for Students (4.99 for Spotify+Hulu for 12 months) but account overview states, "Your plan will change to Spotify Premium with Hulu on 5/17/18 and you'll be charged $12.99 + tax."Can anyone explain to me why does it say that...
- Signed up for the Premium for Students (4.99 for Spotify+Hulu for 12 months) but account overview states, "Your plan will change to Spotify Premium with Hulu on 5/17/18 and you'll be charged $12...
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- Roadie
- 136 Views
- 1 replies
- 0 likes
- 136 Views
- 1 replies
- 0 likes
Superuser Contribution No puedo pagar premium
Buenas tardes, llevo dos veces que quiero pagar premium y no me deja pagar me dice que no está disponible para mi aplicación
- Buenas tardes, llevo dos veces que quiero pagar premium y no me deja pagar me dice que no está disponible para mi aplicación
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- Roadie
- 117 Views
- 1 replies
- 0 likes
- 117 Views
- 1 replies
- 0 likes
Superuser Contribution Cobro doble premium estudiante
Se me hizo un cobro doble de mi suscripción a spotify, como puedo recuperar mi dinero
- Se me hizo un cobro doble de mi suscripción a spotify, como puedo recuperar mi dinero
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- Roadie
- 110 Views
- 1 replies
- 0 likes
- 110 Views
- 1 replies
- 0 likes
Superuser Contribution Won't verify I'm a student
Hello, I am trying to activate my student premium account but although Spotify recognizes my college it will not verify me as a student. I tried to submit my transcript and class schedule as well but it would not take the file format. Any suggestions...
- Hello, I am trying to activate my student premium account but although Spotify recognizes my college it will not verify me as a student. I tried to submit my transcript and class schedule as well but...
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- Roadie
- 151 Views
- 1 replies
- 0 likes
- 151 Views
- 1 replies
- 0 likes
Superuser Contribution Pay Spotify premium student
hi i made a Spotify payment for estdiates but my university is not registered i am from ecuador, they charged me twice with the value of 6 $ and i do not have a premium. What can I do to get back or have a premium one month help me please
- hi i made a Spotify payment for estdiates but my university is not registered i am from ecuador, they charged me twice with the value of 6 $ and i do not have a premium. What can I do to get back or ...
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- Roadie
- 129 Views
- 1 replies
- 0 likes
- 129 Views
- 1 replies
- 0 likes
Superuser Contribution Spotify w/ Hulu Billing
Hey so I had signed up last month for the Spotify with Hulu promotion. Since then, my card expired and I had to update with a new one. Now when I go to view my Spotify subscriptions it says I'm only subscribed to Spotify but I can go to Hulu for $12....
- Hey so I had signed up last month for the Spotify with Hulu promotion. Since then, my card expired and I had to update with a new one. Now when I go to view my Spotify subscriptions it says I'm only ...
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- Roadie
- 230 Views
- 1 replies
- 0 likes
- 230 Views
- 1 replies
- 0 likes
Superuser Contribution 30 Day Trial
I recently activated a 30-Day free trial but when I logged into the app, it says that I activated a 7-Day trial. Can anyone help me with this?
- I recently activated a 30-Day free trial but when I logged into the app, it says that I activated a 7-Day trial. Can anyone help me with this?
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- Roadie
- 201 Views
- 1 replies
- 0 likes
- 201 Views
- 1 replies
- 0 likes
Superuser Contribution Spotify premium
I’ve been charged standArd price for Spotify premium and I am a student. I re signed up for student discount still charged me full price
- I’ve been charged standArd price for Spotify premium and I am a student. I re signed up for student discount still charged me full price
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- Roadie
- 182 Views
- 1 replies
- 0 likes
- 182 Views
- 1 replies
- 0 likes
Superuser Contribution Payment Failure
I attempted to purchage a e-gift for 6 months and stumbled upon a payment failure. I tried with two credit cards. Is anyone else having issues?
- I attempted to purchage a e-gift for 6 months and stumbled upon a payment failure. I tried with two credit cards. Is anyone else having issues?
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- Roadie
- 148 Views
- 1 replies
- 1 likes
- 148 Views
- 1 replies
- 1 likes
Superuser Contribution Payed but didnt get premium
I payed and didnt get premium
- I payed and didnt get premium
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- Roadie
- 123 Views
- 1 replies
- 0 likes
- 123 Views
- 1 replies
- 0 likes
Superuser Contribution Triple Charged!
Good day, I would like to ask about this subscription for my account, my subscription was supposed to renew in April 4, so I got charged in April 7 which is okay. However, during April 12 and April 20, I got charged again as reflected on my carrier's...
- Good day, I would like to ask about this subscription for my account, my subscription was supposed to renew in April 4, so I got charged in April 7 which is okay. However, during April 12 and April 2...
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- Roadie
- 135 Views
- 1 replies
- 0 likes
- 135 Views
- 1 replies
- 0 likes
Superuser Contribution Premium?
Bought student premium on 17th of April. No confirmation email, no nothing. What gives?
- Bought student premium on 17th of April. No confirmation email, no nothing. What gives?
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- Roadie
- 134 Views
- 1 replies
- 0 likes
- 134 Views
- 1 replies
- 0 likes
Solved!! Cancelled my subscription but my money was still taken off me.
I cancelled my subscription at the beginning of February, and it charged me the money for March and April. I didn't even use Spotify during those 2 months and I still got my money taken off. Someone please help!
- I cancelled my subscription at the beginning of February, and it charged me the money for March and April. I didn't even use Spotify during those 2 months and I still got my money taken off. Someone ...
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- Casual Listener
- 284 Views
- 2 replies
- 0 likes
- 284 Views
- 2 replies
- 0 likes
Subscription Confusion
I had reviewed some of the issues like mine, then I decided to post a question. I chose student plan and was eligible to use the premium + Hulu for $4.99 since March. My receipt from Spotify webpage recently shows that I was charged $12.99 for no rea...
- I had reviewed some of the issues like mine, then I decided to post a question. I chose student plan and was eligible to use the premium + Hulu for $4.99 since March. My receipt from Spoti...
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- Casual Listener
- 156 Views
- 2 replies
- 0 likes
- 156 Views
- 2 replies
- 0 likes
Subscription upgrade
I have a student account and my payment failed for the renewal. I forgot to put the money in my account, I have upgraded back to the student rate, I just want to ensure that I will not be charged for the full normal rate as well. Best regards, Gerard...
- I have a student account and my payment failed for the renewal. I forgot to put the money in my account, I have upgraded back to the student rate, I just want to ensure that I will not be ch...
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- Roadie
- 124 Views
- 1 replies
- 0 likes
- 124 Views
- 1 replies
- 0 likes
It says spotify accepts pre paid cards but mines not working
I bought a 100$ pre paid visa just for spotify and it wont work. I registered it and all that.
- I bought a 100$ pre paid visa just for spotify and it wont work. I registered it and all that.
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- Roadie
- 187 Views
- 1 replies
- 0 likes
- 187 Views
- 1 replies
- 0 likes
Payment failure
HiI forgot to put money in my bank account so they cancelled my subscription..I deposited enough money to get it back and spotify took it but it still says payment failure even after they taken my money and the app works fine... Anybody has any idea?
- Hi I forgot to put money in my bank account so they cancelled my subscription..I deposited enough money to get it back and spotify took it but it still says payment failure even after they taken my ...
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- Roadie
- 145 Views
- 1 replies
- 0 likes
- 145 Views
- 1 replies
- 0 likes
SPOTIFY DID ME DIRTY!!!
I have been a paid member of spotify for some time and spotify has charged me on more than one occasion multiple times for my monthly subscription. I caught it again charging me 3 times in a 3 or 4 day period. I called the bank and disputed the other...
- I have been a paid member of spotify for some time and spotify has charged me on more than one occasion multiple times for my monthly subscription. I caught it again charging me 3 times in a 3 or 4 d...
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- Roadie
- 145 Views
- 1 replies
- 0 likes
- 145 Views
- 1 replies
- 0 likes
HELP
I don't know my username or password but my bank account is bein debited $11.99 twice a month!! how do i stop this??
- I don't know my username or password but my bank account is bein debited $11.99 twice a month!! how do i stop this??
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- Community Legend
- 117 Views
- 1 replies
- 0 likes
- 117 Views
- 1 replies
- 0 likes
My premium ended a week early
I have been buying Spotify premium for a couple months now and on the 6 of this month, I bought a 1 Month paid card and today on the April 27th my subscription ends. It cheated me out of a week blatantly
- I have been buying Spotify premium for a couple months now and on the 6 of this month, I bought a 1 Month paid card and today on the April 27th my subscription ends. It cheated me out of a ...
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- Community Legend
- 120 Views
- 1 replies
- 0 likes
- 120 Views
- 1 replies
- 0 likes