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Ask here for help with Premium, payments and trials.
Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...
I've had premium for about 2 years and I got a new phone and I can get on my account but it's a free account not a premium account but im still paying for the account. Idk what to do. Please help
I cancelled the credit card I used to pay for my premium and logged into my account to update the payment information. For some reason spotify still thinks I am a student and will not let me update my payment information without having to confirm tha...
Received an email that my subscription payment failed. Tried to open the "update your payment details" option but wouldnt open. Anyone having the same problem?
I can not pay with the 18app voucher.He says the voucher is not valid, and does not turn it into a premium spotify code. What should I do?
My bank account was charged for premium & student discount, yet i havent received those services bro. I want a **bleep** refund cause this **bleep** is unacceptable if they gonna charge u 15 bucks for that. Even Pandora doesnt do this type of **bleep...
Spotify have charged my 4,99€ for their student cuote but i dont have any premium services yet. I want my money back!!! WHAT I HAVE TO DO?
Hola.:! tengo una duda, estaba en un plan familiar pero se tuvo q dar de baja porque se quedo sin trabajo, yo quiero dar de alta el plan familiar, pero habia una clausula de que no pudo cambiar de plan familiar hasta que cumpla 12 meses, puedo sacarl...
Good afternoon. I am a user from Colombia but I paid my premium 6 months ago before the plan was due. I realized I had an issue with my receipt number and someone from spotify helped me out and told me there was not going to be any problem about it. ...
Hello,I cannot find ANY straight-forward way to email or communicate with Spotify other than these strange "community chat forums" but I want to resolve a subscription issue with my account. I recently discovered Spotify was offering their Premium Su...
I realised i am still in my 3 month free so no point in doing this until that expires you see.
Hola, NECESITO AYUDA.invite a mi mama que vive conmigo a ser parte del plan familiar que tengo y la primera vez que acepto la invitación, ella no escribio el codigo postal. luego, spotify le escribio que la empresa no pudo comprobar que vivimos bajo ...
Hello,I just would like to ask on how to avail free the 30/60 days free trial subscription. im from philippines. TIA
Hello , is possible to pay for premium spotify with paysafecard? I am from romania and when i go to premium i can only pay with my card
I ended my Spotify subscription but I want to keep it with my family. How can I set my subsciption back?
I HAVE tried to subscrbe to spotify BUUUT... you wont send the vertification pin to my phone number i am mad!
Hello i was trying to get spotify premium student discount and my account says i have the free version but they charged me the 4.99 can i get a my money back since its not working?
Can somebody help me with this please?I tried with 3 different credit cards and still can get my premium back.First have to cancel my subscription 'cause couldn't change my method of payment and then any of the 3 cards I tried worked.Do this happend ...
I have had Spotify Free for quite sometime with no issues but after checking my account statement I have noticed that I have been receiving a $10 charge since August. There is no customer service line so I have resorted to asking the cyber customer s...
i wanted to sign up for the student account but they couldn’t find me as a student, so i just gave up & decided to do the regular $10/mo. but spotify still charged my card the $5 for the student account.
So I went in to cancel my Spotify premium trial but when I got there i forgot what my password and email I signed up with was. It’s linked to my credit card and I’ve tried all the emails I have but nothing’s working. Is there any way I could just sen...