Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 173332 Views
- 114 replies
- 12 likes
- 173332 Views
- 114 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 19293 Views
- 27 replies
- 4 likes
- 19293 Views
- 27 replies
- 4 likes
Solved!! Cant access to my premium
PlanPremiumCountry finland DeviceSamsung Operating SystemAndroid My Question or Issue Hey,I cant access to my premium but spotify has already charged me for it. I tried to log out and back in, didn't work. What shoukd i do?
- PlanPremium Country finland Device Samsung Operating System Android My Question or Issue Hey, I cant access to my premium but spotify has already charged me for it...
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- Spotify Star
- 567 Views
- 5 replies
- 0 likes
- 567 Views
- 5 replies
- 0 likes
Solved!! I want to add a family member, but their single subscription just renewed
PlanPremium FamilyCountry USADeviceLaptopsOperating SystemWindows 10 My Question or Issue I'm switching from basic Premium to the family plan, but my partner's basic Premium just renewed, do we get a credit if he joins? Or do we just end up paying th...
- Plan Premium Family Country USA Device Laptops Operating System Windows 10 My Question or Issue I'm switching from basic Premium to the family plan, but my partner's basi...
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- Community Legend
- 267 Views
- 1 replies
- 0 likes
- 267 Views
- 1 replies
- 0 likes
[Subscription] Debit Card Payment Option
PlanPremiumCountry USADevice(iPhone)Operating System(iOS 10 My Question or Issue I'm trying to sign up for premium with my debit card but it's not working? its a visa card and it's activated so I don't know why
- Plan Premium Country USA Device (iPhone) Operating System (iOS 10 My Question or Issue I'm trying to sign up for premium with my debit card but it's not working? its a vi...
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- Spotify Star
- 396 Views
- 3 replies
- 0 likes
- 396 Views
- 3 replies
- 0 likes
Meu Premium não funciona
Fui cobrado duas vezes e mesmo assim não funciona meu Premium o que fazer?
- Fui cobrado duas vezes e mesmo assim não funciona meu Premium o que fazer?
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- Spotify Star
- 207 Views
- 1 replies
- 0 likes
- 207 Views
- 1 replies
- 0 likes
Cancelling $99 Year plan
What happens if I want to cancel the $99 year plan after the 14 day period to revert back to student premium plan. I had regular premium before I bought the $99 plan, realizing I was eligible for the student discount, so I switched.
- What happens if I want to cancel the $99 year plan after the 14 day period to revert back to student premium plan. I had regular premium before I bought the $99 plan, realizing I was eligible for the...
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- Spotify Star
- 279 Views
- 1 replies
- 0 likes
- 279 Views
- 1 replies
- 0 likes
Trouble with payment
Hi, I live and work in Colombia, but have a bank acct. in the U.S. My credit card is also from U.S. Why can I not pay with that credit card? It is the best and only read option I have to pay the monthy cost. Please advise, Gracias!
- Hi, I live and work in Colombia, but have a bank acct. in the U.S. My credit card is also from U.S. Why can I not pay with that credit card? It is the best and only read optio...
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- Spotify Star
- 259 Views
- 1 replies
- 0 likes
- 259 Views
- 1 replies
- 0 likes
Solved!! Family Membership issue
Good evening, I accidently payed for an individual membership while I was trying to renew my family membership. How can I refund my current membership so I can set up the family one once more? Thank you.
- Good evening, I accidently payed for an individual membership while I was trying to renew my family membership. How can I refund my current membership so I can set up the family one on...
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- Spotify Star
- 443 Views
- 3 replies
- 0 likes
- 443 Views
- 3 replies
- 0 likes
Superuser Contribution Cancel premium subscription not working
PlanPremiumCountry UK My Question or Issue I am trying to cancel my Premium subscription from my spotify account. Whenever I do this through the manage plan option I get a message stating "Oops something went wrong, please try again" and the subscrip...
- Plan Premium Country UK My Question or Issue I am trying to cancel my Premium subscription from my spotify account. Whenever I do this through the manage plan option ...
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- Roadie
- 401 Views
- 3 replies
- 0 likes
- 401 Views
- 3 replies
- 0 likes
Trying to add my little brother
PlanFree My Question or Issue I’m trying to add my little brother to my account and it won’t let me
- Plan Free My Question or Issue I’m trying to add my little brother to my account and it won’t let me
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- Spotify Star
- 190 Views
- 1 replies
- 0 likes
- 190 Views
- 1 replies
- 0 likes
Problemas com plano familiar
Adiquiri o plano familiar, recebi o email de confirmação de pagamento, mas minha conta continua como free, o que devo fazer?
- Adiquiri o plano familiar, recebi o email de confirmação de pagamento, mas minha conta continua como free, o que devo fazer?
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- Spotify Star
- 205 Views
- 1 replies
- 0 likes
- 205 Views
- 1 replies
- 0 likes
subscription
i subscribe and pay it using my mobile phone and suddenly i cant use my premium account for a month.
- i subscribe and pay it using my mobile phone and suddenly i cant use my premium account for a month.
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- Spotify Star
- 214 Views
- 1 replies
- 0 likes
- 214 Views
- 1 replies
- 0 likes
Re: I do not want the Premium
I am trying to cancel my premium spotify subscription but spotify doesnt let me do it as it does not take me to another page after i press cancel. it just staya on the same page. Can you pls arrange it for me as I have been trying to do this for mont...
- I am trying to cancel my premium spotify subscription but spotify doesnt let me do it as it does not take me to another page after i press cancel. it just staya on the same page. Can you pls ar...
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- Spotify Star
- 207 Views
- 1 replies
- 0 likes
- 207 Views
- 1 replies
- 0 likes
Payment problems
I had spotify premium on my bank account, and It worked fine for a while, then I got a message it doesn't work anymore, I tried to update payment info and it does not let me, keeps saying there is a issue with the bank. I checked my bank account and ...
- I had spotify premium on my bank account, and It worked fine for a while, then I got a message it doesn't work anymore, I tried to update payment info and it does not let me, keeps ...
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- Spotify Star
- 210 Views
- 1 replies
- 0 likes
- 210 Views
- 1 replies
- 0 likes
Leaving spotify
Can someone help me get my money back i shouldn't have gotten charged for premium i should still be on a free thirty day trial, and I want to cancel the premium if the system says I am in there with premium. Someone please help me get my money back. ...
- Can someone help me get my money back i shouldn't have gotten charged for premium i should still be on a free thirty day trial, and I want to cancel the premium if the system says I am in there with ...
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- Spotify Star
- 295 Views
- 1 replies
- 0 likes
- 295 Views
- 1 replies
- 0 likes
Error message
I can not redeem the code.
- I can not redeem the code.
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- Spotify Star
- 427 Views
- 1 replies
- 0 likes
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error messageSubscription
- 427 Views
- 1 replies
- 0 likes
Buying premium issue
I can't purchase premium my credit card is fine
- I can't purchase premium my credit card is fine
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- Spotify Star
- 216 Views
- 1 replies
- 0 likes
- 216 Views
- 1 replies
- 0 likes
status free
payment was taken but my status is showing free. i wish to stop using spotify but there is no where on my account for me to cancel as its showing free status. i dont feel confortable any more with spotiy and i want to cancel. i dont want to be told a...
- payment was taken but my status is showing free. i wish to stop using spotify but there is no where on my account for me to cancel as its showing free status. i dont feel conf...
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- Spotify Star
- 238 Views
- 1 replies
- 0 likes
- 238 Views
- 1 replies
- 0 likes
I can't pay premium
Spotify payment was every 9th of month; but this month I got this and after that it ask me to update my card information; I tried with 3 different card all valids; active and with money in; but spotify said that can't charge the money.. help me pleas...
- Spotify payment was every 9th of month; but this month I got this and after that it ask me to update my card information; I tried with 3 different card all valids; active and with money in; bu...
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- Spotify Star
- 357 Views
- 1 replies
- 0 likes
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can'tPayPremium
- 357 Views
- 1 replies
- 0 likes
Charged twice per month
I have been getting charged twice a month for the same Spotify account. Once thru the Apple store and once thru PayPal.Apple store 12.99 and PayPal 9.99? This has been going on for months now and how do I get it to stop without cancelling my service?...
- I have been getting charged twice a month for the same Spotify account. Once thru the Apple store and once thru PayPal.Apple store 12.99 and PayPal 9.99? This has been going on for months now and how...
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- Spotify Star
- 212 Views
- 1 replies
- 0 likes
- 212 Views
- 1 replies
- 0 likes
I can change my credit card number
When i try to change my credit card it just wont goto the menu to let me change it. Please help
- When i try to change my credit card it just wont goto the menu to let me change it. Please help
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- Spotify Star
- 202 Views
- 1 replies
- 0 likes
- 202 Views
- 1 replies
- 0 likes