Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 183726 Views
- 116 replies
- 12 likes
- 183726 Views
- 116 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Newbie
- 20864 Views
- 28 replies
- 4 likes
- 20864 Views
- 28 replies
- 4 likes
Solved!! Upgrade to Premium while abroad
Plan: Free. Was on Premium via a phone company until a few days ago.Country: Living in Malaysia for now but Swedish national.My Issue: I want to upgrade to Premium again. However, I am currently in Malaysia and therefore the webpage refuses to let me...
- Plan: Free. Was on Premium via a phone company until a few days ago. Country: Living in Malaysia for now but Swedish national. My Issue: I want to upgrade to Premium again. However, I am currently ...
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- Spotify Star
- 372 Views
- 1 replies
- 0 likes
- 372 Views
- 1 replies
- 0 likes
Solved!!Superuser Contribution Did my gift card work? I'm still being asked for credit card details
PlanPremiumCountrySingapore DeviceiPhone 7 + Samsung Galaxy Note 8 My Question or IssueThis is the 2nd time a credit card that i keep ONLY for my Spotify subscription has been subject to fraudulent purchases, so the bank has again blocked this new ca...
- Plan Premium Country Singapore Device iPhone 7 + Samsung Galaxy Note 8 My Question or Issue This is the 2nd time a credit card that i keep ONLY for my Spotify subscript...
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- Roadie
- 697 Views
- 1 replies
- 0 likes
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Gift CardPremium
- 697 Views
- 1 replies
- 0 likes
my premium subscription has gone but I'm still paying for it
Hi can someone please help.I had spotify premium on my mobile (samsung S5), I've now upgraded to a Huawai P20 and copied over all apps. I opened Spotify but all my downloads have gone and premium is not on, I tried logging out on the S5 but when I ur...
- Hi can someone please help. I had spotify premium on my mobile (samsung S5), I've now upgraded to a Huawai P20 and copied over all apps. I opened Spotify but all my downloads have gone and pr...
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- Spotify Star
- 284 Views
- 1 replies
- 0 likes
- 284 Views
- 1 replies
- 0 likes
Cancelling SparkNZ so can move to Family Subscription
Hi there. I've recently joined Spark NZ and I clicked the link to have them pay for my Premium Spotify subscription, without realising that my Family subscription wasn't covered by this and therefore no longer works. Hence my husband and son no longe...
- Hi there. I've recently joined Spark NZ and I clicked the link to have them pay for my Premium Spotify subscription, without realising that my Family subscription wasn't covered by this and therefore...
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- Community Legend
- 309 Views
- 1 replies
- 0 likes
- 309 Views
- 1 replies
- 0 likes
Superuser Contribution Billing Issue/ Being double charged in the same month
PlanPremiumCountry USADevicePC, Galaxt Tab A, S4 MiniOperating SystemWindows 10 and Android) My Question or Issue I noticed i got billed for my spotify sub already this month, and my payments aren't usually til the last week of the month. I looked in...
- Plan Premium Country USA Device PC, Galaxt Tab A, S4 Mini Operating System Windows 10 and Android) My Question or Issue I noticed i got billed for my spotify sub already ...
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- Roadie
- 473 Views
- 3 replies
- 0 likes
- 473 Views
- 3 replies
- 0 likes
Solved!!Superuser Contribution Using Spotify Premium in Germany and Switzerland?
Hi there, I will do an internship in Switzerland for 6 months. Currently, I am using Spotify Premium in Germany. I know that Spotify is also available in Switzerland, but it is more expensive there. Do you know how I can "transfer" my german spotify ...
- Hi there, I will do an internship in Switzerland for 6 months. Currently, I am using Spotify Premium in Germany. I know that Spotify is also available in Switzerland, but it is more expensive ...
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- Roadie
- 1726 Views
- 3 replies
- 0 likes
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Spotify PremiumSwitzerland
- 1726 Views
- 3 replies
- 0 likes
Superuser Contribution No me permite cambiar pago a otra tarjeta
Hola, no me permite actualizar mi forma de pago a otra tarjeta AMX. Se queda pensando y no actualiza la informacion ni permite agregar ninguna informacion. Y como hago para cambiar el titular y volverme yo el titular !!
- Hola, no me permite actualizar mi forma de pago a otra tarjeta AMX. Se queda pensando y no actualiza la informacion ni permite agregar ninguna informacion. Y como hago para cambiar el titula...
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- Spotify Star
- 414 Views
- 1 replies
- 0 likes
- 414 Views
- 1 replies
- 0 likes
nao gerando boleto por erro
Oi, estou tentando efetuar o pagamento via boleto e sempre da como algo errado nos meus dados, e eu ja coloquei enderecos diferentes pra ver se era erro de lugares, mas nao. simplismente esta dando como algo digitado errado no meu campo de dados. por...
- Oi, estou tentando efetuar o pagamento via boleto e sempre da como algo errado nos meus dados, e eu ja coloquei enderecos diferentes pra ver se era erro de lugares, mas nao. simplismente esta dando c...
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- Spotify Star
- 252 Views
- 1 replies
- 0 likes
- 252 Views
- 1 replies
- 0 likes
Canceled premium still being charged
its been about four months since i cancelled premium and my card is still being charged..
- its been about four months since i cancelled premium and my card is still being charged..
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- Spotify Star
- 183 Views
- 1 replies
- 0 likes
- 183 Views
- 1 replies
- 0 likes
Large double payment
Hello, i have spotify premium, and I was charged $30 and then a separate $10, so I was charged $40 total for my monthly payment. My bank account is now negative. I am only 16, my paychecks are hardly enough to make my necessary car payments and to br...
- Hello, i have spotify premium, and I was charged $30 and then a separate $10, so I was charged $40 total for my monthly payment. My bank account is now negative. I am only 16, my paych...
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- Spotify Star
- 178 Views
- 1 replies
- 0 likes
- 178 Views
- 1 replies
- 0 likes
I cannot subscribe to premium using my smart number. What solution can you give me?
I cannot subscribe to premium using my smart number. What solution can you give me?
- I cannot subscribe to premium using my smart number. What solution can you give me?
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- Spotify Star
- 186 Views
- 1 replies
- 0 likes
- 186 Views
- 1 replies
- 0 likes
spotify primium
hola , necesito ayuda , hoy pague para una cuenta primium y se cobro y me llego el correo , el detalle es que al enlazar ese correo con mi facebook, la suscripcion desaparecion, que puedo hacer, ayuda por favor. Gracias
- hola , necesito ayuda , hoy pague para una cuenta primium y se cobro y me llego el correo , el detalle es que al enlazar ese correo con mi facebook, la suscripcion desaparecion, que puedo hacer, ayud...
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- Spotify Star
- 213 Views
- 1 replies
- 0 likes
- 213 Views
- 1 replies
- 0 likes
Still charged after I cancelled my account.
I want my money back immediately.
- I want my money back immediately.
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- Spotify Star
- 185 Views
- 1 replies
- 0 likes
- 185 Views
- 1 replies
- 0 likes
Afiliacion a cuenta familiar premium
Hola, he echo una invitacion al email de mi hermana para que se suscriba a mi cuenta familair premium, entra al email da lick en aceptar la invitacion, lleda correctamente los datos pero sale un mensaje en color rojo que dice, vaya, a ocurrido algo, ...
- Hola, he echo una invitacion al email de mi hermana para que se suscriba a mi cuenta familair premium, entra al email da lick en aceptar la invitacion, lleda correctamente los datos pero sale un mens...
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- Spotify Star
- 209 Views
- 1 replies
- 0 likes
- 209 Views
- 1 replies
- 0 likes
Tengo cuenta premium pero aparece free
Me podrian ayudar? Hoy miercoles 22 de noviembre me hice Spotify Premium y me sigue apareciendo cuenta gratis, a pesar de que en la pagina me aparece premium, que sucede?
- Me podrian ayudar? Hoy miercoles 22 de noviembre me hice Spotify Premium y me sigue apareciendo cuenta gratis, a pesar de que en la pagina me aparece premium, que sucede?
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- Spotify Star
- 319 Views
- 1 replies
- 1 likes
- 319 Views
- 1 replies
- 1 likes
Premium subscription ended and cannot get premium again
Is there any way to know why my premium subs ended? I am registered to premium through my post paid mobile plan. When I try to get premium again, I can no longer receive the pin code supposedly sent via sms in order to complete the registration. Plea...
- Is there any way to know why my premium subs ended? I am registered to premium through my post paid mobile plan. When I try to get premium again, I can no longer receive the pin code supposedly sent ...
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- Spotify Star
- 207 Views
- 1 replies
- 0 likes
- 207 Views
- 1 replies
- 0 likes
Payment issues
Hello! I was living in the US and I moved back to Mexico. I want to change the card that I was using but I cannot change the country. I already tried doing it the way that they suggest on the webpage but it doesen't work, it says "The postal code ins...
- Hello! I was living in the US and I moved back to Mexico. I want to change the card that I was using but I cannot change the country. I already tried doing it the way that they suggest on the ...
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- Spotify Star
- 236 Views
- 1 replies
- 0 likes
- 236 Views
- 1 replies
- 0 likes
Camt get premium
Please help I pay each month for premium. I had my phone stolen and replaced my phone and downloaded Spotify again. It shows all my previous downloads but when I want to download a new one I get a message to say I need to up grade to premium but I pa...
- Please help I pay each month for premium. I had my phone stolen and replaced my phone and downloaded Spotify again. It shows all my previous downloads but when I want to download a new one I get a me...
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- Spotify Star
- 194 Views
- 1 replies
- 0 likes
- 194 Views
- 1 replies
- 0 likes
Paid for three months of premium for .99 cents did not get it
I just bought the three month subscription for a dollar and it says I only have a week of premium can I get a refund or three months of premium I've tried signing out and updating my card
- I just bought the three month subscription for a dollar and it says I only have a week of premium can I get a refund or three months of premium I've tried signing out and updating my card
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- Spotify Star
- 216 Views
- 1 replies
- 0 likes
- 216 Views
- 1 replies
- 0 likes
Charged for 3 different accounts
I have been charged for three different accounts. How do I delete two of them?How do I speak to a real person for help?
- I have been charged for three different accounts. How do I delete two of them? How do I speak to a real person for help?
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- Spotify Star
- 268 Views
- 1 replies
- 0 likes
- 268 Views
- 1 replies
- 0 likes