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Ask here for help with Premium, payments and trials.
Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...
I bought 1 moth subscription but there was a promotion when u buy first subscription u get 3 month. whats goin on
A couple of hours ago my account reverted from spotify premium to free because apparently my subscription with Vodafone ended, but that's not true at all, and from their website it still says that my subscription is active!I don't understand why it s...
Hi, if i subscript Spotify account at country A. Is this account still valid when i log in from another country B ? Thanks
I'm currently on a trial premium subscription where they charged me 0.99 for 3 months. Spotify will automatically start charging me the premium rate of $9.99. Is there a way for me to have them charge me for the Family Premium subscription after my t...
My daughter created an account and used my debit card. Now she doesn't remember what email she used. Isn't there some way to cancel by using the card number being charged?
Hello! I am trying to activate my premium membership from being a Starbucks parter, but I just keeep getting errors? Is there a time frame from date of hire I should wait before I register? I have verified all the information is correct. Thanks!
I have tried on numerous occasions to subscribe to Premium 30 day trial, using my Visa credit card. My information is correct and my card is in good standing. I have tried all of the online suggestions but my payment for subscription will not go thro...
I just signed up for premium expecting to get the first month free as advertised, then start the student discount subscription, but i've been charged for the first month straight up. How do i get my first month free?
Hi,I noticed I am being charged twice. I think when I first had Premium account, I was logging in with Facebook. Then when I switched to Student account, I logged in with an email address. Now I am being charged twice : the premium and the student fe...
I have been trying for three days to get the free 30 day trial and it still says failed can someone plz help me I have tried everything that was suggested in other posts and nothing is working
I have been trying to repurchase Spotify Premium for 3 days.I have literally tried everything. I've;- logging out and back in-Different credit cards-Another web browser-Going incognito Can someone please help me.
Assinei o Spotify premium no dia 25 de dezembro e foi cobrado 16,90 do cartao. Um mes depois, no dia 26 de janeiro minha assinatura foi cancelada e minha conta constava como FREE. Gostaria que o problema fosse resolvido ou meu dinheiro reembolsado!
My father has a premium Spotify account and listens to music on his iPhone. Today he received a pop up telling him if he wanted to listen up to midnight he had to pay £1. I thought premium was 24/7 is this not correct?
Hi,I'm Federico, I'm from Argentina and I've been trying to purchase Spotify Premium without any credit or debit card because I don't have any of these.Is there any way to get Spotify Premium without a credit card? I just want to give you my money bu...
Out of nowhere, Spotify activated my 7-day free trial subscription but I want to get out of it. I've gone on multiple sites and it says to do the same thing but none of the things it tells me to do pops up. All it shows is the premium plan THAT I WAN...
I have a premium family account but it is only one person that can listen at a time.I need advice.BestPeter Andren
I've tried all my credit cards but it always says "payment is failed".I've tried for 2 days.I thought that could be a problem at the web site.Because my cards is avaliable.There is not a problem with that and I tried on pc,mobile(android).It still do...
I just purchased the Premium pack online, and also loaded it to my phone. However, the Phone app has it as the Free version ( inc. ads). Why are there 2 version on the one account ?
I upgraded to premium and have been charged two months in a row but cannot access it please help ?