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Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...
So, I signed up for the student bundle of the premium and hulu, but my hulu won't link with the spotify acct. I contacted Hulu. The email associated is no where in their system. My card was charged, but something still went wrong in the signup proces...
Boa tarde, meu pagamento nao foi registrado e eu nao consigo renovar o premium por conta dessa pendencia. Onde eu consigo gerar um boleto, ou pagar esse mes que nao foi registrado, ou como eu resolvo esse problema pra conseguir renovar meu premium?Ob...
Hey!So in my home country (Portugal) I had spotify premium, but when I moved to Italy 2 months ago I started the free spotify. Now I want premium again, but when I enter my credit card details (the same card I always used to pay), it says the card is...
I have spotify premium but the direct debit failed due to insufficient money on my account. Now my account has been disabled, but there's enough money on my account now and I'd like to pay. But since my account has been disabled I have no idea how se...
ha ocurrido un error enel pago vuelve a intentarlo o usa otro metodo de pago, es el mensaje que sale luego de la transaccion de spotify premium ademas de que ya me cobraron 0.99$ en mi cuenta. alguna solucion?? sigo sin obtener premium.
I currently live in Canada and want to apply for premium but I cant use my credit card for another country.Is there any way around this
I was checking out the options through the Hulu/Spotify student plan and had entered my information before being able to proceed to see how they verify students. Once clicking off the website I had noticed my account was billed the $4.99 and my Spoti...
Hi! I got some payment problems with a local card so I used a Payoneer card in my profile. It asked me to change locations so I did but then I noticed that I my subscription went from US$5.99 to £9.99 + Tax. I'm currently in El Salvador (nowhere near...
No entiendo por qué spotify me cobró este mes ya en la cuenta de banco el mes de prueba si se supone que es gratis y que empiezas a pagar el otro mes, voy a cancelar la suscripción y me pasó a Apple Music, esto es pura publicidad engañosa. Fue poner ...
Hey everyone! It’s been more then a week now since I created my Spotify account (I ve created it in Colombia) So I wanted to pay for the Premium account but it’s impossible to make the paiment! The reason must be that my Credit Card is from Switzerla...
Good evening, I have accidentally to forget to cancel my subscription Spotify and I was sold on my 9,99-euro account Paypal. How may I be paid off?
I have just purchased a gift card for myself. Redeemed using code everything accepted but when I sign into Spotify it still shows my old FREE account and not the premium I paid for.
I had to renew my credit card from my bank, after that, the suscription to spotify didn´t work since they couldn´t charge to my old credit card, but when i added the new credit card, the web page didn´t accept it, it made me go back to the free accou...
I don't understand why I have been charged 12 month in one time What does it means in terms of unsubscription? Will I be refund for the months to come? An other thing is that Spotify is still requesting me to update my credit card number but money ha...
For two weeks I've been trying to update my credit card info for my Student/Premium account and every time I put in the card info and hit update, a red bubble pops up and says payment failed try again. I've tried other browsers, different computers, ...
I have premium for family and Spotify want to charge me 495:-/month. Isn't it 149:-/month..?//Jocke
I have gone through and followed the change payment method instructions, I tried to contact SpotifyCares but have not heard back yet. Whenever I click update on the payment method it loads the page for a second then refreshes and nothing is changed. ...
I'm still paying premium when I've got a different phone and can't remember when or what phone I started premium 2yrs ago!! I JUST WANT TO UNSUBSCRIBE!!!!
Hey everyone, Just a quick question here. My girlfriend and I live together and I just upgraded my spotify to include her as well. My main concern is that she's in Brazil for the next two weeks. If I give her access now while she's out there, will th...
I've subscribed for the family premium package but I still receive messages that I have to pay for the monthly premium price at RM14.90.