Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 78238 Views
- 49 replies
- 3 likes
- 78238 Views
- 49 replies
- 3 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 9941 Views
- 23 replies
- 2 likes
- 9941 Views
- 23 replies
- 2 likes
' More songs load as you listen ' needs to go or be added as an option in settings.
PlanPremiumCountryUS DeviceLG V20, DesktopOperating SystemWin10, Nougat My Question or IssueThis feature needs to go. I signed up for premium to get rid of ads and shuffle feature. But, this feature here in the attachment is annoying as all **bleep**...
- Plan Premium Country US Device LG V20, Desktop Operating System Win10, Nougat My Question or Issue This feature needs to go. I signed up for premium to get rid of ads and shuff...
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- Community Legend
- 1256 Views
- 1 replies
- 5 likes
- 1256 Views
- 1 replies
- 5 likes
Superuser Contribution Spotify Premium 3 month offer
PlanFree/PremiumCountry The Netherlands My Question or Issue Hello, Yesterday I wanted to buy spotify premium with the offer for the first 3 months €0,99 each month. But non of the payment options was working. So after trying it on serveral devices, ...
- Plan Free/Premium Country The Netherlands My Question or Issue Hello, Yesterday I wanted to buy spotify premium with the offer for the first 3 months €0,99 each month....
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- Roadie
- 356 Views
- 1 replies
- 0 likes
- 356 Views
- 1 replies
- 0 likes
Superuser Contribution Payment Methods Not Working
Plan$0.99 three month trialCountryUnited States My Question or IssueI'm trying to purchase the $0.99 three month premium plan and neither of my payment methods are working. I've used both a debit card and a debit gift card. Whenever I enter the info ...
- Plan $0.99 three month trial Country United States My Question or Issue I'm trying to purchase the $0.99 three month premium plan and neither of my payment methods are working. I've used...
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- Casual Listener
- 275 Views
- 2 replies
- 1 likes
- 275 Views
- 2 replies
- 1 likes
Superuser Contribution How to not use offer?
Hello, I want to buy premium on a new account using my phone bill, but I can't. I figured out that you can't pay with phone bills on offers, but there's one problem... I can't not use the offer. On the premium page, all it shows is the 3 months for 0...
- Hello, I want to buy premium on a new account using my phone bill, but I can't. I figured out that you can't pay with phone bills on offers, but there's one problem... I can't not use the offer. On t...
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- Roadie
- 207 Views
- 1 replies
- 0 likes
- 207 Views
- 1 replies
- 0 likes
Superuser Contribution 3 Meses a 9$
Hola tengo una duda, yo soy de argentina y estoy en duda si esos 9$ son pesos o dolares, alguno sabe?
- Hola tengo una duda, yo soy de argentina y estoy en duda si esos 9$ son pesos o dolares, alguno sabe?
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- Roadie
- 251 Views
- 1 replies
- 0 likes
- 251 Views
- 1 replies
- 0 likes
Superuser Contribution Charged after premium trial
PlanPremiumCountryCanadaDeviceiPhone 7Operating SystemiOS 10My Question or IssueHiI got a 6 month free trial for Spotify Premium with my phone provider (Rogers). You were supposed to let me know before the end of the trial that I was going to be char...
- Plan Premium Country Canada Device iPhone 7 Operating System iOS 10 My Question or Issue Hi I got a 6 month free trial for Spotify Premium with my phone provider (Rogers). You were supposed...
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- Roadie
- 194 Views
- 1 replies
- 0 likes
- 194 Views
- 1 replies
- 0 likes
Superuser Contribution tried to subscribe as a student and it failed But I was charged
PlanFree/PremiumCountry DeviceSamsungOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Plan Free/Premium Country Device Samsung Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
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- Roadie
- 259 Views
- 1 replies
- 0 likes
- 259 Views
- 1 replies
- 0 likes
Superuser Contribution Porque no obtuve spotify premium si ya pague y me llego la confirmacion
Pague la promocion de 3 meses por $9 y me dice que ya tenia una promocion similar. pero el problema esque me hizo el cargo 3 veces, dice que fue exitoso en el banco. y sigue apareciendo que la cuenta es gratis
- Pague la promocion de 3 meses por $9 y me dice que ya tenia una promocion similar. pero el problema esque me hizo el cargo 3 veces, dice que fue exitoso en el banco. y sigue apareciendo que la cuenta...
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- Roadie
- 443 Views
- 1 replies
- 0 likes
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PREMIUM INTRODUCTION OFFERPROBLEMAS
- 443 Views
- 1 replies
- 0 likes
Superuser Contribution Paying for no reason
PlanUnknown (read below)Country United Kingdom DeviceiPhone 7+ also PS4Operating SystemiOS 10 My Question or Issuei have been receiving texts every month saying “thank you for your payment” however, when I’m on the app. I don’t get any premium featur...
- Plan Unknown (read below) Country United Kingdom Device iPhone 7+ also PS4 Operating System iOS 10 My Question or Issue i have been receiving texts every month sayi...
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- Roadie
- 266 Views
- 1 replies
- 1 likes
- 266 Views
- 1 replies
- 1 likes
Superuser Contribution premium problems
PlanFree/PremiumCountry Device Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue why does spotify keep saying ‘payment failed’, my card is not invalid.
- Plan Free/Premium Country Device Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue why does spotify keep saying ‘payment failed’,...
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- Roadie
- 184 Views
- 1 replies
- 0 likes
- 184 Views
- 1 replies
- 0 likes
Superuser Contribution Was able to subscribe in a 3 Month premium but was not able to enjoy its benefits.
I was in the middle of a one month premium plan, but another plan was offered which was a three month premium plan. I was able to subscribe in to the said premium and I was given a receipt through my email. The problem was, I was still subscribed in ...
- I was in the middle of a one month premium plan, but another plan was offered which was a three month premium plan. I was able to subscribe in to the said premium and I was given a receipt through my...
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- Roadie
- 191 Views
- 1 replies
- 0 likes
- 191 Views
- 1 replies
- 0 likes
Superuser Contribution Spotify premium three months subscription
PlanPremiumCountryEurope, Italy My Question or IssueYesterday I had trouble about the three months €0,99 Premium subscripription. I was not able to pay, now the offer is not avaiable. How can i contact a spotify operator?
- Plan Premium Country Europe, Italy My Question or Issue Yesterday I had trouble about the three months €0,99 Premium subscripription. I was not able to pay, now the...
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- Roadie
- 259 Views
- 1 replies
- 0 likes
- 259 Views
- 1 replies
- 0 likes
Superuser Contribution 3 month premium
Plan Premium Country Poland Device PC Operating System Windows 10 My Question or Issue Today i bought the 3 month premium plan for 0.99$, money was taken from my bank account but the premium never appeared, during the transaction there was an error s...
- Plan Premium Country Poland Device PC Operating System Windows 10 My Question or Issue Today i bought the 3 month premium plan for 0.99$, money was taken from m...
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- Roadie
- 217 Views
- 1 replies
- 0 likes
- 217 Views
- 1 replies
- 0 likes
premium help!
I saw th promo for .99 for 3 months and i went to purchase it but it went back to 9.99... how can i fix that? and on that note i am also interested in paying through itunes, how do i do that? i read that it’s possible since they are partners or somet...
- I saw th promo for .99 for 3 months and i went to purchase it but it went back to 9.99... how can i fix that? and on that note i am also interested in paying through itunes, how do i do that? i read ...
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- Spotify Star
- 167 Views
- 1 replies
- 0 likes
- 167 Views
- 1 replies
- 0 likes
Anyone else been opted to the family premium from standard premium without their permission?
I’ve just noticed I’ve been on the family premium package for several months, paying £14.99 instead of the standard £9.99 that I originally signed up for. Has anyone else been opted into this without knowing?PlanPremiumCountry UKDeviceiPhone 8 Plus O...
- I’ve just noticed I’ve been on the family premium package for several months, paying £14.99 instead of the standard £9.99 that I originally signed up for. Has anyone else been opted into this without...
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- Spotify Star
- 151 Views
- 1 replies
- 0 likes
- 151 Views
- 1 replies
- 0 likes
Superuser Contribution Error con el pago , trate de nuevo
PlanPremiumCountry ArgentinaDeviceIphone 7 , ipod touch y ipadOperating SystemIos el ultimo My Question or IssueHola ,Tengo Spotify premium desde hace años, hace unas semanas hice un cambio de tarjeta por que me la robaron , cuando recibi la nueva in...
- Plan Premium Country Argentina Device Iphone 7 , ipod touch y ipad Operating System Ios el ultimo My Question or Issue Hola , Tengo Spotify premium desde hace años, ha...
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- Casual Listener
- 310 Views
- 3 replies
- 0 likes
- 310 Views
- 3 replies
- 0 likes
Cant buy Premium
Hello,i am a premium customer since 2011 or 2012 already as far as i can remember. It always were managed by Telekom due to my mobile contract. However, yesterday i changed my mobile provider and so my Premium Membership has vanished. I wanted to buy...
- Hello, i am a premium customer since 2011 or 2012 already as far as i can remember. It always were managed by Telekom due to my mobile contract. However, yesterday i changed my mobile provid...
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- Casual Listener
- 606 Views
- 7 replies
- 4 likes
- 606 Views
- 7 replies
- 4 likes
I paid for RM2 premium for my account using credit card but it doesn't work. It des got charged but
My Question or Issue I paid for RM2 premium for my account using credit card but it doesn't work. It des got charged but i didn't get the premium experiences
- My Question or Issue I paid for RM2 premium for my account using credit card but it doesn't work. It des got charged but i didn't get the premium experiences
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- Spotify Star
- 353 Views
- 1 replies
- 0 likes
- 353 Views
- 1 replies
- 0 likes
Solved!! Payment method not working
PlanFreeCountry MalaysiaDeviceOnePlus 2Operating System Android My Question or Issue Tried to make a purchase for 3 months premium subscription for RM 2 but it says that my card can't be accepted . Tried with other cards both debit and credit but sti...
- Plan Free Country Malaysia Device OnePlus 2 Operating System Android My Question or Issue Tried to make a purchase for 3 months premium subscription for RM ...
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- Spotify Star
- 298 Views
- 1 replies
- 1 likes
- 298 Views
- 1 replies
- 1 likes
cannot get access to premium although I paid
Hi all, I can't get access through my premium account although the payment has been made through iTunes. In my account details I still have access to the free service only. Please give me a hand. Thanks. Alessandro
- Hi all, I can't get access through my premium account although the payment has been made through iTunes. In my account details I still have access to the free service only. Please g...
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- Spotify Star
- 303 Views
- 3 replies
- 0 likes
- 303 Views
- 3 replies
- 0 likes