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Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
I go to Fleming college in Peterborough Ontario and I’m trying to get the student plan, but there is no Fleming college besides the one in Saskatchewan. Help??
I received a message advising my free subscription via Rogers is expiring. Will I lose my playlists once this ends and I start paying the monthly fee? How long do I have before I lose these playlists?
I cant log onto my premium account. It logged me out randomly today and I dont have the email I used. When I enter my normal email it logs me into my free account. This really pisses me off because I just paid for this account. I have proof of purcha...
I logout of my Spotify account tried to log back in telling me to go online won't let me go on my app so I reset my password had the email confirmation and now it won't log me back in my account also says I'm not a premium user I am I do pay for it p...
I cant pay via smart. This always happens, help please.
i just cant pay for the subscription, the credit cards that im trying to use meet the requirements but i still cant pay, i already called the bank and there is no issue , they say the Issue is YOURS so please let me pay so I can have my music, if u d...
I have never clicked on anything to buy a spotify subscription, nor have I entered my card number. I did not sign up to pay $11 a month. I want my money back. I don’t use spotify.
I am paying for Spotify Premium yet it is not showing on my account profile and I am unable to join a family member
I tried to buy the premium account as a student. I’ve given the informations needed then waited for the student confirmation. I was confirmed but a payment error occured but i was still charged for the premium account. They still didn’t give the mone...
Hello Spotify team,I was offered the Spotify 60 day free trial and signed up for it, but the email receipt told me I had actually only signed up for a 30 day free trial rather than 60. Please help?
What can i do if I paid my subscription in a local store (I’m from Mexico) and it still appears like I have the free count?
I got a free month of premium becauyse i **bleep**ing tried to buy a year sub and she could not fix it for me, so now that my free month is over i tried againt o buy a year sub yet it is the same **bleep**ing error as before fix your **bleep**bleep**...
Somebody please help! I accidentally hit the 7 day free trail on my spotify app (Samsung). What will happen after the 7 days?! Do I have to cancel it after the 7 days are over?! Thank you in advance!
Hi there so I’ve been charged 9.99 for premium that I didn’t use. I had the 7 day trial, a few months ago. But I have had the normal spotify for the past few months, so I would like to be refunded please
Initially, I was going to pay for the family pack, and the payment didn't go through at first. I didn't think much about it and decided to redo the entire process and the payment went through.I later found out (roughly a week afterwords) that I was c...
I'm a US citizen in Malaysia. Tried to subscribe to spotify but it is giving me an error about my payment method do not match the country. My credit card is mastercard from US. Is there a fix to this?
I'd like to transfer my premium subscription to another account but according to this site I need to cancel subscription then subscribe on other account without Facebook
Al momento de querer realizar la subscripción de universitario Spotify lo hice una vez y no quedo pero si me hizo el cargo en mi tarjeta y pensé que ya había quedado y no me dio subscripción pero si me cobró , entonces lo siguiente que hice fue volve...
i cancalled my subscribe but i don't remove credit card ?
WHY IS THERE NO CONTACT PHONE NUMBER???? This is so ridiculous. Spotify charged me $360 dollars, in three separate $120 charges within three days. This also all happened on an old debit card (not the one on my current acount) and caused a serious ove...