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Ask here for help with Premium, payments and trials.
Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...
Hello. Upon signing in, I saw there was a new notification about terms a conditions. I hit "not now" but I can't bring up the message again to view it. Is there any way I can access the updated text and accept? Thanks!
Mudei minha assinatura para Premium Family, mas apenas meu aparelho pode ouvir musicas, os outros membros nao conseguem ouvir nenhuma musica
I deactivated my subscription the day before the payment (payment was on 13/1, I deactivated premium on 12/1), and I seemingly did it. Now it says I have to pay another month, on 13/2, even though I deactivated it two days before.
Hi, I'm trying to register for premium like I always do for 1 or 2 years now but now I'm unable to pay I'm stuck on this page kindly check attachment. no emails about confirmations or code that from dragon pay. I need help. thank you.
Hey ! Di po ako makapag premium thru globe. Walang lumalabassa account na globe as mode of payment. Why oh why ?! HELP !
Hi Everyone, I need someone's help. My son with special needs begged me to pay for a subscription and after some time I finally agreed. I got him a new phone for Christmas and he tried to log into his account but could not remember his password, then...
Dear I got a spotify voucher with a code (30 euro, 3 months) and I ‘verzilverde’ this one in my account. I got an e-mail that it was OK. a few days later AND in my app, I got/ am getting notifications that I have to pay to keep my premium account...b...
Can I pay Spotify premium with vanilla MasterCard prepaid card
Hello folks, how r you? I’m just wondering that can i also get a hulu for my student subscription in Turkey? If so, how can i do? Do i have to register hulu regular way an convert it to free somehow?
Hi, I paid for Spotify Premium from my provider (Globe) and got a message that my premium is already active but the premium is not sync on my Spotify account. Meaning my account still says my subscription is free. What can I do to get the premium sub...
My credit card keeps getting charged with a subscription I never started and my credit card won't cancel it. Said I had to contact Spotify yet if you don't have an account you can't contact them!!! And there is no number to contact! This is fraud! Th...
In my account it’s showing u have charged $5 but my subscription is not working what should I do??
I've been trying to subscribe to premium but I have not gotten any verification code from globe. Please help. thank you.
I have paid for the 99p for three months offer and when I log into my account it says I’m on a trial.
My spotify just switched to Spotify free, i know my month is not done yet. Same happend to my friend. Do anyone know Why this happens?
I have come back to Spotify from the dark side, reneweed my family subscription however when I send an invite to a family member the receipient receives the email from my correct username, however it then reads that you are about to join the family o...
Hey,I bought Spotify Premium with student reduction. I wasn't able to send my student certificate at that moment. I am trying send now but i can't reach that page again. So my problem is, Spotify get paid but still my membership is Free.
I pay for premium spotify and it works fine on my Amazon firestick but when I try to getake it on my phone it says I am on free spotify Help please
Hi, I'm having an issue with changing the country on my Spotify account. I moved from Poland to Czech Republic and have a czech card now. The thing is that I can't change the card as a payment method, most probably because of the wrong country assign...
I have tried multiple times to get premium with my phone bill but every time I get a message saying I subscribed for 9.99 a month but then I get a message saying 'You are now unsubscribed, if you have any queries please contact customer service www.b...