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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
69962 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
134015 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
71904 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
255186 Views
156 replies
13 likes
Spoiler (Highlight to read) Hello,I have a problem with the premium subscription in Switzerland.It doesn't work when I pay your offer 3 months for 12.95 CHF.I try to pay with 3 differents credits cards and use 3 differents WIFI and finally it doesn't...
Hello, I have a problem with the premium subscription in Switzerland. It doesn't work when I pay your offer 3 months for 12.95 CHF. I try to pay with 3 differents credits cards and use 3 d...
Community Legend
264 Views
1 replies
0 likes
When i try to register my new credit card in order to get premium once again i keep recieving an error saying theres an issue. I cant find any help or reason why it didn't work. What to do?
When i try to register my new credit card in order to get premium once again i keep recieving an error saying theres an issue. I cant find any help or reason why it didn't work. What to do?
Community Legend
312 Views
1 replies
0 likes
My account has been paused and now it wont load or do anything so i cant add my new card details
My account has been paused and now it wont load or do anything so i cant add my new card details
Community Legend
273 Views
1 replies
0 likes
Hello guys, I used ot have a premium account. I changed my credit card and now I am trying to update my credit card information but everytime is rejecting the payment. I first thought it was my bank rejecting it however, I called the bank and they sa...
Hello guys, I used ot have a premium account. I changed my credit card and now I am trying to update my credit card information but everytime is rejecting the payment. I first thought it was my bank ...
Community Legend
252 Views
1 replies
0 likes
I was charged for the second month October and November £9.99 and not the £4.99 that I should have been charged as a student. Yesterday when I activated my student ID again for the second time this year, I was then charged £4.99 on top of the £9.99 o...
I was charged for the second month October and November £9.99 and not the £4.99 that I should have been charged as a student. Yesterday when I activated my student ID again for the second time this y...
Community Legend
285 Views
1 replies
0 likes
I want to cancel all suscribtions linked with my card, since I can’t remember which account has the premium
I want to cancel all suscribtions linked with my card, since I can’t remember which account has the premium
Community Legend
292 Views
1 replies
0 likes
Hi!I started using spotify premium for free thanks to my fido suscription in quebec. Once i really needed spotify cause i was hosting a party and it wasnt working. I didn't have time to find a solution so i started to pay. But i still have my fido ac...
Hi! I started using spotify premium for free thanks to my fido suscription in quebec. Once i really needed spotify cause i was hosting a party and it wasnt working. I didn't have time to find a solu...
Community Legend
295 Views
1 replies
0 likes
HiI can not log in to my subscription account.I tried all my emails and couldn't log in.I tried my ID and it worked but password retrieinv email is going to some email that I don't receive.Can any staff help me or something.
Hi I can not log in to my subscription account. I tried all my emails and couldn't log in. I tried my ID and it worked but password retrieinv email is going to some email that I don't receive. Ca...
Community Legend
239 Views
1 replies
0 likes
Hi Spotify Community, I'm trying to subscribe using my mobile. I have enough mobile load(Globe) to subscribe for a month but I kept on getting an error message that says my prepaid card is insufficient (see attached file). Help a brother out. Thanks!...
Hi Spotify Community, I'm trying to subscribe using my mobile. I have enough mobile load(Globe) to subscribe for a month but I kept on getting an error message that says my prepaid card is i...
Community Legend
311 Views
1 replies
0 likes
I closed all of my families spotify accounts two months ago and am still being charged. I cannot get any help with this from spotify. What to do?
I closed all of my families spotify accounts two months ago and am still being charged. I cannot get any help with this from spotify. What to do?
Community Legend
214 Views
1 replies
0 likes
I just paid my premium subscription but my account doesn't seem to change. The money was already debited from my bank account but I'm still with my free account. What can I do? Do you guys have Spanish agents? Thank you.
I just paid my premium subscription but my account doesn't seem to change. The money was already debited from my bank account but I'm still with my free account. What can I do? Do you guys have Spani...
Community Legend
222 Views
1 replies
0 likes
no puedo subcribirme a la version premiun
no puedo subcribirme a la version premiun 😞
Community Legend
271 Views
1 replies
0 likes
Hola buenas noches, al momento de cobrarme el premium no pasaba la tarjeta ( no tengo idea porque) pero lo intente varias veces y se hizo el cobro 4 veces la cantidad de $9, que puedo hacer??????
Hola buenas noches, al momento de cobrarme el premium no pasaba la tarjeta ( no tengo idea porque) pero lo intente varias veces y se hizo el cobro 4 veces la cantidad de $9, que puedo hacer??????
Community Legend
230 Views
1 replies
0 likes
Subscribed but not getting Premium, charged to my US Cellular Account. Earlier today I was able to create an account with user name and password, but now I can't login because it says it's incorrect. So I tried using my email, and it said wrong passw...
Subscribed but not getting Premium, charged to my US Cellular Account. Earlier today I was able to create an account with user name and password, but now I can't login because it says it's incorrect....
Community Legend
325 Views
1 replies
0 likes
Hey all! Needing a little help here. Brand spankin new to Spotify and was having trouble figuring out how to get the premium account on the iPhone app, so i bypassed it and signed up for the 3 month trial on my laptop. However, now, i can’t get the a...
Hey all! Needing a little help here. Brand spankin new to Spotify and was having trouble figuring out how to get the premium account on the iPhone app, so i bypassed it and signed up f...
Community Legend
208 Views
1 replies
0 likes
i cannot subscribe to premium account HELP ME
i cannot subscribe to premium account HELP ME <removed sensitive info>
Community Legend
213 Views
1 replies
0 likes
Hello. I try to subscribe to premium because of its promo that is 3 months 129. I used my mobile for subdcription but i get the respond of insuffecuent balance. I wonder why because on my mobile load i do have a balance of 134.00. Any help please. Th...
Hello. I try to subscribe to premium because of its promo that is 3 months 129. I used my mobile for subdcription but i get the respond of insuffecuent balance. I wonder why because on my mobile load...
Community Legend
222 Views
1 replies
0 likes
I would like to know why I was charged offer .99 then 9.99 with in min.i would like it refunded.
I would like to know why I was charged offer .99 then 9.99 with in min. i would like it refunded.
Community Legend
224 Views
1 replies
0 likes
I just recently got a greendot reloadable prepaid card. I still have the temporary one and not the full card yet seeing as i just got it last night. However there is money on the card but everytime I try and purchase premium it says payment failed. S...
I just recently got a greendot reloadable prepaid card. I still have the temporary one and not the full card yet seeing as i just got it last night. However there is money on the card but everytime I...
Community Legend
246 Views
1 replies
0 likes
I bought the 1-year Spotify plan for €99, but it did not show up in my account. It shows under "receipts". But even when I log out, and log in again it does not show that I have Spotify for 1 year. I used to have the premium plan for which I paid €9,...
I bought the 1-year Spotify plan for €99, but it did not show up in my account. It shows under "receipts". But even when I log out, and log in again it does not show that I have Spotify for 1 year. I...
Community Legend
530 Views
1 replies
0 likes
