Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 14031 Views
- 7 replies
- 0 likes
- 14031 Views
- 7 replies
- 0 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 1376 Views
- 19 replies
- 1 likes
- 1376 Views
- 19 replies
- 1 likes
Solved!! Cannot Redeem Gift Card
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
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- Casual Listener
- 47308 Views
- 20 replies
- 3 likes
- 47308 Views
- 20 replies
- 3 likes
dont know the email I used to make account
I have spotify premium. How do I find out the email I used for the account. I have the user name, but I have tried to send the password reset and I've checked all possible email accounts I've used. and nothing. I want to cancel my premium subscriptio...
- I have spotify premium. How do I find out the email I used for the account. I have the user name, but I have tried to send the password reset and I've checked all possible email accounts I've used. a...
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- Spotify Star
- 178 Views
- 1 replies
- 0 likes
- 178 Views
- 1 replies
- 0 likes
I still got charged?
I cancelled my spotify account for this month and yet my account still got charged. It had also said on my account that the membership was going to cancel yesterday and I got charged today. Was it something that spotify messed up or was it that I can...
- I cancelled my spotify account for this month and yet my account still got charged. It had also said on my account that the membership was going to cancel yesterday and I got charged today. Was it so...
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- Spotify Star
- 201 Views
- 1 replies
- 0 likes
- 201 Views
- 1 replies
- 0 likes
Can's see music in Premium family plan
My husband uprgraded to the Premium family plan and invited me. When I log in the account does show that I am part of the family plan. But when I click on Songs or Albums, nothing shows up. It has the message "Your favouite songs will appear here". W...
- My husband uprgraded to the Premium family plan and invited me. When I log in the account does show that I am part of the family plan. But when I click on Songs or Albums, nothing shows up. It has th...
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- Spotify Star
- 257 Views
- 1 replies
- 0 likes
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Premium family
- 257 Views
- 1 replies
- 0 likes
Being charged for premium after cancelled
I check my paypal account to find that on April 5th, I was charged $9.99 by Spotify inc after cancelling my subscription. I checked my account and it gave me premium that I didn’t want. I had already cancelled yet it still charged me and gave me prem...
- I check my paypal account to find that on April 5th, I was charged $9.99 by Spotify inc after cancelling my subscription. I checked my account and it gave me premium that I didn’t want. I had already...
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- Not applicable
- 183 Views
- 1 replies
- 0 likes
- 183 Views
- 1 replies
- 0 likes
Superuser Contribution Problema cuenta gratis
Hola ayuda por error puse la cuenta gratis de spotify , cuando mi hermano me habia invitado al plan familiar. En la pagina me aparece plan familiar y en la app cuenta gratis la quiero sacar y no puedo . AYUDA!
- Hola ayuda por error puse la cuenta gratis de spotify , cuando mi hermano me habia invitado al plan familiar. En la pagina me aparece plan familiar y en la app cuenta gratis la quiero sacar y no pued...
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- Roadie
- 177 Views
- 1 replies
- 0 likes
- 177 Views
- 1 replies
- 0 likes
Solved!!Superuser Contribution Help
En la publicidad me muestran 2 meses pagando $100 mx mediante oxxo pagando en efectivo e imprimi la hoja y fui a pagar. El problema es que al ver mi cuenta sigue teniendo publicidad y no es premium. ¿Que debo hacer para tener mi cuenta premium?
- En la publicidad me muestran 2 meses pagando $100 mx mediante oxxo pagando en efectivo e imprimi la hoja y fui a pagar. El problema es que al ver mi cuenta sigue teniendo publicidad y no es premium....
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- Roadie
- 200 Views
- 1 replies
- 0 likes
- 200 Views
- 1 replies
- 0 likes
Superuser Contribution HELP
Pagué cuenta premium universitario. Inserté mis documentos, me apareció que Spotify enviaría una confirmación a mi correo. Hasta el momento no he recibido nada, mi cuenta sigue siendo FREE y el pago fue efectuado. Ayuda
- Pagué cuenta premium universitario. Inserté mis documentos, me apareció que Spotify enviaría una confirmación a mi correo. Hasta el momento no he recibido nada, mi cuenta sigue siendo FREE y el pago ...
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- Roadie
- 131 Views
- 1 replies
- 0 likes
- 131 Views
- 1 replies
- 0 likes
Superuser Contribution Can't go premium
Hello, Spotify just arrived in my country and the hype is real, but i have this major problem, i can't go premium, after i enter all my card info, there pops up a red window that says:"Payment failed. Try again, or use a different payment method. Get...
- Hello, Spotify just arrived in my country and the hype is real, but i have this major problem, i can't go premium, after i enter all my card info, there pops up a red window that says: " Paym...
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- Roadie
- 151 Views
- 1 replies
- 0 likes
- 151 Views
- 1 replies
- 0 likes
Superuser Contribution Subscription to Premium since january 2017 but no service provided these last days
Hi, i have subscribed to this service but since few days, i am always interupted while listening, by ads suggesting the Premium service.Please help me to solve this issue cause I'm paying without any benefit to this service and would be obliged to te...
- Hi, i have subscribed to this service but since few days, i am always interupted while listening, by ads suggesting the Premium service. Please help me to solve this issue cause I'm paying without a...
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- Roadie
- 129 Views
- 1 replies
- 0 likes
- 129 Views
- 1 replies
- 0 likes
Debito em conta
Boa tarde, É possivel fazer a alteração do pagamento de cartão de credito para debito em conta?
- Boa tarde, É possivel fazer a alteração do pagamento de cartão de credito para debito em conta?
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- Spotify Star
- 178 Views
- 1 replies
- 0 likes
- 178 Views
- 1 replies
- 0 likes
Solved!! Giftcard code not readable anymore
I bought a 10€ giftcard and the code got damaged when i scratched it and when i tried to contact the support some difficulties came up.I was told to send them the pictures of the card and the receipt but the e-mail just won´t send.I can send e-mails ...
- I bought a 10€ giftcard and the code got damaged when i scratched it and when i tried to contact the support some difficulties came up. I was told to send them the pictures of the card and the recei...
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- Casual Listener
- 349 Views
- 3 replies
- 0 likes
- 349 Views
- 3 replies
- 0 likes
Can't cancel subscription to Spotify Student
Hi there Moments ago I decided, since I am a student (in Switzerland) that I'd try the Spotify Premium offer for students at half the regular price. I was prompted my credit card info and then I got a message telling me to validate that I was indeed ...
- Hi there Moments ago I decided, since I am a student (in Switzerland) that I'd try the Spotify Premium offer for students at half the regular price. I was prompted my credit card in...
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- Spotify Star
- 164 Views
- 3 replies
- 0 likes
- 164 Views
- 3 replies
- 0 likes
Superuser Contribution No puedo registrarme en mi plan de Spotify familiar de nuevo
No pude ingresar a mi correo para verificar mi dirección y ahora cuando quiero volver a registrarme en mi plan familiar no me permite
- No pude ingresar a mi correo para verificar mi dirección y ahora cuando quiero volver a registrarme en mi plan familiar no me permite
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- Roadie
- 196 Views
- 1 replies
- 0 likes
- 196 Views
- 1 replies
- 0 likes
Erste Rechnung von Klarna
Liebe Commuity,ich habe mir heute endlich ein Spotify-Premium Abo für Studenten geholt Als Zahlungsmethode habe bzw. musste ich Klarna wählen. Das hat auch alles gut geklappt, allerdings hat sich bei mir eine Frage ergeben und aus dem FAQ vo Spotify ...
- Liebe Commuity, ich habe mir heute endlich ein Spotify-Premium Abo für Studenten geholt 🙂 Als Zahlungsmethode habe bzw. musste ich Klarna wählen. Das hat auch alles gut geklappt, allerdings hat sic...
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- Newbie
- 951 Views
- 2 replies
- 0 likes
- 951 Views
- 2 replies
- 0 likes
Solved!! Paying Yearly insyead of Monthly
I want to pay my Spotify Subscrition yearly instead of monthly. I've searched the options on my account page, but I don't see it as an option. I like to pay my bills ahead of time if possible. Can I do that or do I have to pay monthly?
- I want to pay my Spotify Subscrition yearly instead of monthly. I've searched the options on my account page, but I don't see it as an option. I like to pay my bills ahead of time if possible. Can I ...
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- Spotify Star
- 363 Views
- 1 replies
- 1 likes
- 363 Views
- 1 replies
- 1 likes
Superuser Contribution Spotify premium prepago
Hace 40 minutos hice mi primer pago para ser premium haciendo mi pago en oxxo (en modo prepago) pero sigo en modo gratuito, quiero saber cual es el poblema y como lo puedo resolver
- Hace 40 minutos hice mi primer pago para ser premium haciendo mi pago en oxxo (en modo prepago) pero sigo en modo gratuito, quiero saber cual es el poblema y como lo puedo resolver
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- Roadie
- 393 Views
- 1 replies
- 0 likes
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Premium
- 393 Views
- 1 replies
- 0 likes
Superuser Contribution Problemas de pago
Hola, tenía una cuenta familiar y de la nada me indicó que no había sido procesado el cargo a mi tarjeta y necesitaba actualizarlo, lo hice y aún así me indicaba que había problema con los cargos, intenté con al menos 3 bancos distintos para hacer el...
- Hola, tenía una cuenta familiar y de la nada me indicó que no había sido procesado el cargo a mi tarjeta y necesitaba actualizarlo, lo hice y aún así me indicaba que había problema con los cargos, in...
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- Roadie
- 665 Views
- 1 replies
- 0 likes
- 665 Views
- 1 replies
- 0 likes
Superuser Contribution Spotify ofrece la nueva promocion de 2 meses gratis si pagas en oxxo con efectivo y no funcionó
Lamento la molestia pero ayer yo vi en Spotify que estan ofreciendo una promocion de 2 meses gratis pagando en Oxxo en efectivo con el talon de pagos. Ayer mismo imprimi el talon y hoy fui a Oxxo a pagarlo, lamentablemente no funciono y mi cuenta dic...
- Lamento la molestia pero ayer yo vi en Spotify que estan ofreciendo una promocion de 2 meses gratis pagando en Oxxo en efectivo con el talon de pagos. Ayer mismo imprimi el talon y hoy fui ...
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- Roadie
- 872 Views
- 1 replies
- 0 likes
- 872 Views
- 1 replies
- 0 likes
Superuser Contribution I cant pay
My Spotify subscription has been canceled and payment method was rejected when I paid to re-sign up. What should I do ?
- My Spotify subscription has been canceled and payment method was rejected when I paid to re-sign up. What should I do ?
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- Roadie
- 160 Views
- 1 replies
- 1 likes
- 160 Views
- 1 replies
- 1 likes
Superuser Contribution Ayuda
Acabo de comprar Premium con la oferta de estudiante pero ya han pasado algunas horas y no me llega el correo, saben cuanto tarda en confirmar?
- Acabo de comprar Premium con la oferta de estudiante pero ya han pasado algunas horas y no me llega el correo, saben cuanto tarda en confirmar?
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- Roadie
- 198 Views
- 1 replies
- 0 likes
- 198 Views
- 1 replies
- 0 likes