Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 147480 Views
- 100 replies
- 12 likes
- 147480 Views
- 100 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 16994 Views
- 27 replies
- 4 likes
- 16994 Views
- 27 replies
- 4 likes
Solved!! Cannot take debit card information out
So I normally use a Spotify prepaid $10 card to continue my Premium subscription every month. Last month, I had to use a debit card to pay for it. Come time to renew again a week or so ago, and I use a Spotify $10 card again. I can't take my debit ca...
- So I normally use a Spotify prepaid $10 card to continue my Premium subscription every month. Last month, I had to use a debit card to pay for it. Come time to renew again a week or so ago, ...
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- Spotify Star
- 1120 Views
- 3 replies
- 0 likes
- 1120 Views
- 3 replies
- 0 likes
Solved!! Spotify is not activating...
I have purchased a spotify premium but still not activating. Pls help..
- I have purchased a spotify premium but still not activating. Pls help..
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- Spotify Star
- 1054 Views
- 5 replies
- 0 likes
- 1054 Views
- 5 replies
- 0 likes
Card getting charged for an account I don't have
I am being charged on my bank account for an account I don't have. I have a free account that I set up for my daughter, but we don't have a premium account and yet I am being charged monthly for one. PLEASE HELP!I don't have twitter...can we please e...
- I am being charged on my bank account for an account I don't have. I have a free account that I set up for my daughter, but we don't have a premium account and yet I am being charged monthly for one....
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- Spotify Star
- 767 Views
- 3 replies
- 0 likes
- 767 Views
- 3 replies
- 0 likes
premium problems
Hello,I have a Miezu m3 note.I decided to erase all my unsefull files in my phone, and I reset.When I redownloaded Spotify I didn't see Premium in my account, even though I HAVE it.I tried to change my password and connect to facebook, but it doesn't...
- Hello, I have a Miezu m3 note. I decided to erase all my unsefull files in my phone, and I reset. When I redownloaded Spotify I didn't see Premium in my account, even though I ...
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- Spotify Star
- 370 Views
- 1 replies
- 0 likes
- 370 Views
- 1 replies
- 0 likes
Hello, I have a Miezu m3 note. I decided to erase all my unsefull files in my phone, and I reset. W
PlanPremiumCountryItaly smartphone Miezu m3 noteOperating Systemandroid My Question or Issue
- Plan Premium Country Italy smartphone Miezu m3 note Operating System android My Question or Issue
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- Music Fan
- 343 Views
- 2 replies
- 0 likes
- 343 Views
- 2 replies
- 0 likes
Getting overcharged! From Premium to Family without consent
Recently I was going through my bank account and I notice my Spotify payment went up to $17.99 on the 29th of June. I havent heard of any major increase in cost, but some how it automatically went from Premium to Premium Family account without my con...
- Recently I was going through my bank account and I notice my Spotify payment went up to $17.99 on the 29th of June. I havent heard of any major increase in cost, but some how it automatically went fr...
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- Spotify Star
- 428 Views
- 1 replies
- 0 likes
- 428 Views
- 1 replies
- 0 likes
Solved!! Spotify and Hulu plan not working
PlanSpotify Premium with HuluCountryUSDeviceSamsung J7Operating SystemWindows 10 - Google Chrome Browser My Question or IssueAs said with the subject, I've had a problem come up with the spotify + hulu bundle for $12.99 USD. I've had the plan for alm...
- Plan Spotify Premium with Hulu Country US Device Samsung J7 Operating System Windows 10 - Google Chrome Browser My Question or Issue As said with the subject, I've had a problem come...
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- Community Legend
- 1129 Views
- 1 replies
- 0 likes
- 1129 Views
- 1 replies
- 0 likes
Spotify doubles charges me and makes it impossible to get money back!!!!!!
PlanPremiumCountryU.K Operating SystemAndroid My Question or Issue They have been double charging me for 6 months, and make it impossible online to contact them or to post a problem online Spotify has the worst customer service I have ever seen and c...
- Plan Premium Country U.K Operating System Android My Question or Issue They have been double charging me for 6 months, and make it impossible online to contact them or ...
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- Community Legend
- 474 Views
- 1 replies
- 0 likes
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Spotify doesn't care
- 474 Views
- 1 replies
- 0 likes
I paid for my Globe Prepaid Bill, but my Spotify says, that my carrier is having a bad day
Country: Philippines DeviceIphone 6 My Question or Issue I already paid for my globe prepaid bill, but my spotify account said that I haven't paid for premium even if my spotify is paid through my globe account. I got downgraded to a free account, an...
- Country: Philippines Device Iphone 6 My Question or Issue I already paid for my globe prepaid bill, but my spotify account said that I haven't paid for premium even ...
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- Spotify Star
- 722 Views
- 2 replies
- 0 likes
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Premium
- 722 Views
- 2 replies
- 0 likes
Paguei boleto do Spotify e já faz 3 dias que não ativou
Pagueimeu boleto a 3 dias atrás, e até agora nada, fico pensando, será q eu tinha q ter pago no banco? (Pq paguei na lotérica) Ou então fui roubado ;-; tenho até a nota aqui que foi pago, tá acontecendo pra alguém também? Tem solução?
- Pagueimeu boleto a 3 dias atrás, e até agora nada, fico pensando, será q eu tinha q ter pago no banco? (Pq paguei na lotérica) Ou então fui roubado ;-; tenho até a nota aqui que foi pago, tá acontece...
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- Not applicable
- 474 Views
- 2 replies
- 0 likes
- 474 Views
- 2 replies
- 0 likes
Credit card info canged and I put my new info in. Got loggedout and lost myplaylist how do I recover
PlanFree/PremiumCountry- USA Device- IPhone XOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Plan Free/Premium Country- USA Device- IPhone X Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
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- Community Legend
- 472 Views
- 1 replies
- 0 likes
- 472 Views
- 1 replies
- 0 likes
Just subscribed the premium services, do I still get the 30-day free trial?
PlanPremiumCountrySingaporeDeviceiPhone XOperating SystemiOS 11 My Question or Issue 1) Just subscribed the premium services, do I still get the 30-day free trial? 2) the profile user name inthe account setting is a mess, there is a chain of lengthy ...
- Plan Premium Country Singapore Device iPhone X Operating System iOS 11 My Question or Issue 1) Just subscribed the premium services, do I still get the 30-day free trial? &nbs...
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- Casual Listener
- 500 Views
- 5 replies
- 0 likes
- 500 Views
- 5 replies
- 0 likes
Unable to Unsubscribe
PlanPremiumCountry USADeviceSamsung Galaxy Note 8Operating SystemWindows 10 64-Bit My Question or Issue Cannot unsubscribe, when I try to it simply boots me back to the main page and says, "Oops! Something went wrong, please try again." Have tried mu...
- Plan Premium Country USA Device Samsung Galaxy Note 8 Operating System Windows 10 64-Bit My Question or Issue Cannot unsubscribe, when I try to it simply boots me back to...
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- Music Fan
- 606 Views
- 3 replies
- 0 likes
- 606 Views
- 3 replies
- 0 likes
I can't purchase premium on Turkey
PlanPremiumCountryTurkeyDeviceVestel VenusOperating SystemAndroid My Question or IssueI am trying to purchase premium and i can't pay. "It's says payment is failed" I asked my friends and they are on a same problem. I think its about our country. I c...
- Plan Premium Country Turkey Device Vestel Venus Operating System Android My Question or Issue I am trying to purchase premium and i can't pay. "It's says payment is failed" I asked m...
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- Music Fan
- 958 Views
- 2 replies
- 0 likes
- 958 Views
- 2 replies
- 0 likes
Solved!! Premium South Africa payment declined
PlanPremiumCountry South AfricaDeviceOnePlus 5T, Windows, iPhone XOperating SystemAndroid 8.1, Windows 10, iOS 11 My Question or Issue When trying to pay with my card, my financial company sends me an error message saying I cannot make international ...
- Plan Premium Country South Africa Device OnePlus 5T, Windows, iPhone X Operating System Android 8.1, Windows 10, iOS 11 My Question or Issue When trying to pay with my ca...
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- Casual Listener
- 608 Views
- 1 replies
- 0 likes
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south africa
- 608 Views
- 1 replies
- 0 likes
Solved!! My Spotify premium doesn't work!
PlanPremiumCountry BrazilDevice(Moto G5 Plus)Operating System(Android Nougat) My Question or Issue I paid for my Spotify last Friday (07/14), but I'm still wait until today!
- Plan Premium Country Brazil Device (Moto G5 Plus) Operating System (Android Nougat) My Question or Issue I paid for my Spotify last Friday (07/14), but I'm still wait unt...
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- Community Legend
- 535 Views
- 3 replies
- 0 likes
- 535 Views
- 3 replies
- 0 likes
Your Spotify account has been disabled
PlanPremiumCountry USADevice(iPhone 7Operating System(iOS 10 My Question or Issue this is the email I got. I had my account attached to my parents' credit card, then switched it over to my debit card. It stopped working after a few weeks of being on ...
- Plan Premium Country USA Device (iPhone 7 Operating System (iOS 10 My Question or Issue this is the email I got. I had my account attached to my parents' credit ca...
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- Spotify Star
- 562 Views
- 1 replies
- 0 likes
- 562 Views
- 1 replies
- 0 likes
Spotify premium
PlanFree/PremiumCountry Czech RepublicDeviceXiaomi Redmi Note 4Operating SystemiOS 10 My Question or IssueHello there, I had a family plan premium for couple months, and suddenly I didn't have enough money on bank account that day was Sunday, but whe...
- Plan Free/Premium Country Czech Republic Device Xiaomi Redmi Note 4 Operating System iOS 10 My Question or Issue Hello there, I had a family plan premium for couple months, and...
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- Spotify Star
- 525 Views
- 1 replies
- 0 likes
- 525 Views
- 1 replies
- 0 likes
Solved!! Wrong School Graduation year
So I heard of $4.99 (Spotify and Hulu) and wanted to give it a try. I just finished my 1st year of college and Spotify says that my student account is only valid till 2019. Is it wrong or does Spotify gives student service for just one year?
- So I heard of $4.99 (Spotify and Hulu) and wanted to give it a try. I just finished my 1st year of college and Spotify says that my student account is only valid till 2019. Is it wrong or does Spotif...
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- Spotify Star
- 1141 Views
- 1 replies
- 0 likes
- 1141 Views
- 1 replies
- 0 likes
Subscription Query
I was a Spotify Premium user and upgraded to a family subscription.I was paying €9.99 per month for premium and assumed that once i upgraded to family premium it would be a monthly bill of €14.99 per month?However i have been charged both amounts eac...
- I was a Spotify Premium user and upgraded to a family subscription. I was paying €9.99 per month for premium and assumed that once i upgraded to family premium it would be a monthly bill of €14.99 p...
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- Spotify Star
- 366 Views
- 1 replies
- 0 likes
- 366 Views
- 1 replies
- 0 likes