Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 78282 Views
- 49 replies
- 3 likes
- 78282 Views
- 49 replies
- 3 likes
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Account & Payment
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 9947 Views
- 23 replies
- 2 likes
- 9947 Views
- 23 replies
- 2 likes
Superuser Contribution Premium is not working
Spotify UsernamebradleymeeuwissePlanFree/PremiumCountry Device(iPhone X)Operating System(iOS 11) My Question or Issue I have just paid for Spotify Premium, but my account and the SmartPhone app are still saying that i have a 'free' account. How can I...
- Spotify Username bradleymeeuwisse Plan Free/Premium Country Device (iPhone X) Operating System (iOS 11) My Question or Issue I have just paid for Spotify Premium, bu...
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- Not applicable
- 174 Views
- 1 replies
- 0 likes
- 174 Views
- 1 replies
- 0 likes
Superuser Contribution Me cobraron la suscripción de universitario dos veces y en su página dice que no había cargos
Quiero mi dinero de regreso, ya que ni siquiera tengo el servicio más aparte tengo un doble pago que ni está reflejado
- Quiero mi dinero de regreso, ya que ni siquiera tengo el servicio más aparte tengo un doble pago que ni está reflejado
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- Not applicable
- 166 Views
- 1 replies
- 0 likes
- 166 Views
- 1 replies
- 0 likes
Superuser Contribution Premium
No puedo pagar premium desde hace días, sale error de pago
- No puedo pagar premium desde hace días, sale error de pago
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- Spotify
- 388 Views
- 3 replies
- 0 likes
- 388 Views
- 3 replies
- 0 likes
Superuser Contribution Can't log in to my family plan
I have received an invite to family plan from my neighbour and I can't join. After filling up all the data, I get message "You're unable to join this Family plan" even thought all passed data is correct. Could someone help me?
- I have received an invite to family plan from my neighbour and I can't join. After filling up all the data, I get message "You're unable to join this Family plan" even thought all passed data is...
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- Spotify
- 334 Views
- 5 replies
- 0 likes
- 334 Views
- 5 replies
- 0 likes
Solved!! Will I be double charged if I change plans?
Spotify UsernameashdavidsonPlanPremiumCountry Australia My Question or Issue I already have the standard premium plan but want to switch to the student plan. Will I be immediately charged the price of the student plan even though I have already paid ...
- Spotify Username ashdavidson Plan Premium Country Australia My Question or Issue I already have the standard premium plan but want to switch to the student plan. Will...
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- Spotify Star
- 2707 Views
- 1 replies
- 0 likes
- 2707 Views
- 1 replies
- 0 likes
Changing payment - Country code error?
I am in Canada - my account profile shows I am in Canada.I am trying to change payment method away from Paypal and to a Canadian Visa card. I keep getting an error message saying that my payment method must match my country? which is does - both Cana...
- I am in Canada - my account profile shows I am in Canada. I am trying to change payment method away from Paypal and to a Canadian Visa card. I keep getting an error message saying that my p...
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- Spotify Star
- 184 Views
- 1 replies
- 0 likes
- 184 Views
- 1 replies
- 0 likes
I can't pay spotify
Hey, I am trying to pay spotify premium but the system does not accept any of my credit cards. I alredy verify that I have enough credit and that the country code is right. I need my music, help me please
- Hey, I am trying to pay spotify premium but the system does not accept any of my credit cards. I alredy verify that I have enough credit and that the country code is right. I need my m...
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- Spotify Star
- 302 Views
- 1 replies
- 0 likes
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Credit Card
- 302 Views
- 1 replies
- 0 likes
Gift Card didnt work
I used a gift card for 3 months a week ago and my spotify was ok but now my premium paused. It says i have to update my paymant options but i jsut used a GIFT CARD
- I used a gift card for 3 months a week ago and my spotify was ok but now my premium paused. It says i have to update my paymant options but i jsut used a GIFT CARD
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- Spotify Star
- 179 Views
- 1 replies
- 0 likes
- 179 Views
- 1 replies
- 0 likes
Premium didnt work
Spotify UsernamePlanFree/PremiumCountry PhilippinesDeviceAsusOperating SystemAndroid My Question or Issue I paid 129 pesos for my 1month subscription. But it didnt work. I dont know why. Can someone help me here. Thanks in advance.
- Spotify Username <removed sensitive information> Plan Free/Premium Country Philippines Device Asus Operating System Android My Question or Issue I paid 129 pesos ...
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- Spotify Star
- 165 Views
- 1 replies
- 0 likes
- 165 Views
- 1 replies
- 0 likes
Unable to purchase 0,99€ offer for 3 months
My Question or Issue I can't purchase the offer via paypal. I am getting redirected to the site where I can choose my payment method, even though I just accepted the terms of use and the payment with PayPal before. Resulting in a nonstop loop of acce...
- My Question or Issue I can't purchase the offer via paypal. I am getting redirected to the site where I can choose my payment method, even though I just accepted the terms of use and t...
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- Newbie
- 178 Views
- 1 replies
- 0 likes
- 178 Views
- 1 replies
- 0 likes
Cannot add any credit cards for premium subscription
I don't know why I can't add any credit cards for my subscription? Spotify recently open in Vietnam. I registered for 1 trial month. I added a credit card successfully. However, after 1 month, Spotify can't charge although my card still have money. A...
- I don't know why I can't add any credit cards for my subscription? Spotify recently open in Vietnam. I registered for 1 trial month. I added a credit card successfully. However, after ...
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- Spotify Star
- 166 Views
- 1 replies
- 0 likes
- 166 Views
- 1 replies
- 0 likes
Solved!! Subscribe
Hello, i have 1 problem. Please! What i can do, when i dont remember my Email and Password to Spotify account, and i cant stop Automaticli Subscribe. I have only Paypal Autorized email, and no more.....thank you for every help! love you!
- Hello, i have 1 problem. Please! What i can do, when i dont remember my Email and Password to Spotify account, and i cant stop Automaticli Subscribe. I have only Paypal Autorized email, and ...
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- Spotify Star
- 211 Views
- 1 replies
- 0 likes
- 211 Views
- 1 replies
- 0 likes
Automatic update
My account automatically updated to premium even though I’m still a student. I want to know if I’m going to be reimbursed the difference for the month?
- My account automatically updated to premium even though I’m still a student. I want to know if I’m going to be reimbursed the difference for the month?
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- Spotify Star
- 150 Views
- 1 replies
- 0 likes
- 150 Views
- 1 replies
- 0 likes
Solved!!Superuser Contribution Problema con el pago
no se registro mi pago no se que puede hacer?
- no se registro mi pago no se que puede hacer? <snip - mod edit>
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- Casual Listener
- 290 Views
- 2 replies
- 0 likes
- 290 Views
- 2 replies
- 0 likes
Superuser Contribution Me han retirado del Plan Familiar por no verificar
Soy parte de un PLAN FAMILIAR, pero no verifiqué la cuenta porque no había visto el e-mail y parece ser que me han retirado del plan. He probado de que me enviaran la invitacióm de nuevo, pero ya no me deja. No hay ningún modo de poder volver al PLAN...
- Soy parte de un PLAN FAMILIAR, pero no verifiqué la cuenta porque no había visto el e-mail y parece ser que me han retirado del plan. He probado de que me enviaran la invitacióm de nuevo, pero y...
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- Roadie
- 292 Views
- 1 replies
- 0 likes
- 292 Views
- 1 replies
- 0 likes
Superuser Contribution Payment of student's subscription
Hello, today I tried to order a student's subscription. I filled up my card details and were redirected to page where I needed to confirm that I am a student. I submitted my information and submitted information about university. System wrote me that...
- Hello, today I tried to order a student's subscription. I filled up my card details and were redirected to page where I needed to confirm that I am a student. I submitted my information and ...
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- Roadie
- 163 Views
- 1 replies
- 0 likes
- 163 Views
- 1 replies
- 0 likes
Superuser Contribution $99 annual fee selected in Dec. Still billed monthly .. no reply! No help.nothing.
Help.. I keep getting billed monthly. I applied for the $99 annual fee. No one ever replies to help or contact us.. I guess i should try Amazon music?
- Help.. I keep getting billed monthly. I applied for the $99 annual fee. No one ever replies to help or contact us.. I guess i should try Amazon music?
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- Roadie
- 151 Views
- 1 replies
- 0 likes
- 151 Views
- 1 replies
- 0 likes
Superuser Contribution Subscripcion premiun
Soy de argentina y quisiera poder abonar con otro método de pago que no sea tarjeta de crédito pero no me deja
- Soy de argentina y quisiera poder abonar con otro método de pago que no sea tarjeta de crédito pero no me deja
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- Roadie
- 188 Views
- 1 replies
- 0 likes
- 188 Views
- 1 replies
- 0 likes
Superuser Contribution Student discount not verified but still charged
Hi everyone, I tried using the student edge referral to get the spotify premium student discount and it said it wouldnt charge me unless my school was verified. My school however wasnt verified but spotify has still charged me the $6 and my account h...
- Hi everyone, I tried using the student edge referral to get the spotify premium student discount and it said it wouldnt charge me unless my school was verified. My school however wasnt verifie...
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- Roadie
- 153 Views
- 1 replies
- 0 likes
- 153 Views
- 1 replies
- 0 likes
Superuser Contribution CAN'T REACH A HUMAN BEING BUT THEY TAKE YOUR MONEY
I NEED TO SPEAK TO SOMEONE IMMEDIATELY ABOUT MY ACCOUNT THAT I HAVE BEEN CHARGED FOR AND CAN NOT ACCESS OR FIND MY MUSIC! I HAVE EMAIL AFTER EMAIL AND STILL NO RESPONSE!!! THIS IS NOT COOL OR A WAY TO HANDLE BUSINESS. IT SHOULD NOT BE THIS HARD TO GE...
- I NEED TO SPEAK TO SOMEONE IMMEDIATELY ABOUT MY ACCOUNT THAT I HAVE BEEN CHARGED FOR AND CAN NOT ACCESS OR FIND MY MUSIC! I HAVE EMAIL AFTER EMAIL AND STILL NO RESPONSE!!! THIS IS NOT COOL OR A WAY T...
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- Roadie
- 208 Views
- 1 replies
- 2 likes
- 208 Views
- 1 replies
- 2 likes