Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 111300 Views
- 71 replies
- 9 likes
- 111300 Views
- 71 replies
- 9 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 13580 Views
- 27 replies
- 2 likes
- 13580 Views
- 27 replies
- 2 likes
Superuser Contribution Error de pago además de cobro no deseado
PlanPremiumCountryColombiaMy Question or IssueQuiero contratar el servicio de premium, pero no acepta mis datos, intenté probar en la versiónde estudiante y sí aceptó mis datos, pero me hicieron el cobro, y no quiero contratar ese servicio, sino el o...
- Plan Premium Country Colombia My Question or Issue Quiero contratar el servicio de premium, pero no acepta mis datos, intenté probar en la versiónde estudiante y sí aceptó mis datos, pero me hic...
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- Roadie
- 217 Views
- 1 replies
- 0 likes
- 217 Views
- 1 replies
- 0 likes
Superuser Contribution 99p Premium Subscription
I currently use the free version of Spotify but I saw that there is the 3 month 99p subscription option. I wanted to know that if i purchased the 99p subscription would I also have to pay for one month of the regular priced subscription to get the di...
- I currently use the free version of Spotify but I saw that there is the 3 month 99p subscription option. I wanted to know that if i purchased the 99p subscription would I also have to pay for...
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- Roadie
- 242 Views
- 1 replies
- 0 likes
- 242 Views
- 1 replies
- 0 likes
Spotify Family
Hi, I want to start using Spotify Premiun Family and i have a question. You gonna pay 11€ for all 6 accounts or you gonna pay 11€ for the first account and other price for the other 5?
- Hi, I want to start using Spotify Premiun Family and i have a question. You gonna pay 11€ for all 6 accounts or you gonna pay 11€ for the first account and other price for the other 5?
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- Spotify Star
- 378 Views
- 3 replies
- 0 likes
- 378 Views
- 3 replies
- 0 likes
Superuser Contribution All Songs Are Not Available
PlanPremiumCountryUS Device(Samsung Galaxy S6 Plus)Operating System(Android / Windows 10) My Question or Issue No songs are available to play. Account is always active and current.
- Plan Premium Country US Device (Samsung Galaxy S6 Plus) Operating System (Android / Windows 10) My Question or Issue No songs are available to play. Account is al...
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- Spotify
- 384 Views
- 2 replies
- 0 likes
- 384 Views
- 2 replies
- 0 likes
Superuser Contribution NUS broken?
Recently has to change payment and when it asks to reaffirm my NUS number it says something went wrong and won't finalise the card update method. Is there a way to fix this. The NUS is definitely in date, it doesn't run out until 2019.
- Recently has to change payment and when it asks to reaffirm my NUS number it says something went wrong and won't finalise the card update method. Is there a way to fix this. The NUS is definitely in ...
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- Newbie
- 232 Views
- 2 replies
- 0 likes
- 232 Views
- 2 replies
- 0 likes
Superuser Contribution Not letting me purchase spotify premium
PlanFree (trying to get premium)Country AustraliaDeviceHP Spectre 360Operating SystemWindows 10 My Question or Issue Hello Spotify, I was really interested in purchasing spotify premium but it just won't let meI have tried using different credit card...
- Plan Free (trying to get premium) Country Australia Device HP Spectre 360 Operating System Windows 10 My Question or Issue Hello Spotify, I was really interested...
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- Roadie
- 301 Views
- 1 replies
- 0 likes
- 301 Views
- 1 replies
- 0 likes
Superuser Contribution Spotify not letting me use Paypal to pay for premium
When I get to the upgrade page to get premium the only payment methods shown are my credit/debit card and paysafecard. I used to pay for spotify with paypal but where is the option to use paypal? I would rather use my paypal to pay for spotify.
- When I get to the upgrade page to get premium the only payment methods shown are my credit/debit card and paysafecard. I used to pay for spotify with paypal but where is the option to use paypal? I w...
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- Newbie
- 630 Views
- 4 replies
- 0 likes
- 630 Views
- 4 replies
- 0 likes
Solved!! Recovering playlist(s) after canceling Subscription then renewing after some time
Hello, i can't seem to find an awnser for this- If i cancel my Spotify subscription and go free for a while, will i still be able to recover playlists when i renew it?The thing is i'm on a tight budget for a month now and got hacked just a few weeks ...
- Hello, i can't seem to find an awnser for this- If i cancel my Spotify subscription and go free for a while, will i still be able to recover playlists when i renew it? The thing is i'm on a tight ...
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- Spotify Star
- 1116 Views
- 3 replies
- 0 likes
- 1116 Views
- 3 replies
- 0 likes
Superuser Contribution Can't update payment through mobile number
Hi, I can't seem to pay for my premium account via mobile number. I've been paying for my premium account via my mobile number load since I upgraded.
- Hi, I can't seem to pay for my premium account via mobile number. I've been paying for my premium account via my mobile number load since I upgraded.
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- Roadie
- 212 Views
- 1 replies
- 0 likes
- 212 Views
- 1 replies
- 0 likes
Superuser Contribution Wrong account subscription
Hi everyone,i have two accounts, one connected with facebook and the other one with email, and i’ve made a subscription on the email one instead of the facebook one wich is my main account where i have all my playlists and library saved.Is there any ...
- Hi everyone, i have two accounts, one connected with facebook and the other one with email, and i’ve made a subscription on the email one instead of the facebook one wich is my main account whe...
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- Roadie
- 255 Views
- 1 replies
- 0 likes
- 255 Views
- 1 replies
- 0 likes
Superuser Contribution Cobro 3 veces
two days ago I wanted to hire Spotify for students, at the time of doing the procedure, they specified that they would not make a charge without checking the school to which I belong. the charge was made twice and I continue with my Spotify free, cou...
- two days ago I wanted to hire Spotify for students, at the time of doing the procedure, they specified that they would not make a charge without checking the school to which I belong. the charge was ...
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- Roadie
- 229 Views
- 1 replies
- 0 likes
- 229 Views
- 1 replies
- 0 likes
Superuser Contribution Cobranca indevida de 10 reais ao alterar a forma de pagamento
Fiz a mudanca na forma de pagamento na conta Spotify e fui cobrado 10 reais. Vi alguns topicos que falavam que depois de 2 dias uteis eles ressarciam o dinheiro, porem ate hoje isso nao foi feito.
- Fiz a mudanca na forma de pagamento na conta Spotify e fui cobrado 10 reais. Vi alguns topicos que falavam que depois de 2 dias uteis eles ressarciam o dinheiro, porem ate hoje isso nao foi feito.
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- Roadie
- 214 Views
- 1 replies
- 0 likes
- 214 Views
- 1 replies
- 0 likes
Superuser Contribution Nao consigo acessar minha conta Premium
Troquei de celular e nao consigo mais conectar como Premium ja fiz tudo o possivel o que deveria fazer
- Troquei de celular e nao consigo mais conectar como Premium ja fiz tudo o possivel o que deveria fazer
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- Roadie
- 261 Views
- 1 replies
- 0 likes
- 261 Views
- 1 replies
- 0 likes
Superuser Contribution Ödeme başarısız oldu sorunu
Spotify ödememizi geciktirdik ve üyeliğimiz durduruldu (aile için premium). Tekrardan üyelik almaya çalışıyoruz ancak ödeme başarısız oldu hatasını veriyor. Kredi kartı yurtdışına ve internet alışverişine açık ve çalışır durumda. Aynı problem yine öd...
- Spotify ödememizi geciktirdik ve üyeliğimiz durduruldu (aile için premium). Tekrardan üyelik almaya çalışıyoruz ancak ödeme başarısız oldu hatasını veriyor. Kredi kartı yurtdışına ve internet alışver...
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- Roadie
- 1304 Views
- 1 replies
- 0 likes
- 1304 Views
- 1 replies
- 0 likes
Superuser Contribution 0.99 Kampanyasında para çekildi ancak premium üyelik gelmedi
Premium üyelik için daha önce de aynı banka kartıyla 0.99 kampanyasından yararlandım. Başka bir hesapla yeniden almak istediğimde para çekildi ancak premium üyelik gelmedi. Aynı sorunu yaşayan arkadaşlar varsa yardımcı olurlarsa sevinirim.
- Premium üyelik için daha önce de aynı banka kartıyla 0.99 kampanyasından yararlandım. Başka bir hesapla yeniden almak istediğimde para çekildi ancak premium üyelik gelmedi. Aynı sorunu yaşayan arkada...
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- Roadie
- 275 Views
- 1 replies
- 0 likes
- 275 Views
- 1 replies
- 0 likes
Superuser Contribution Tengo un plan familiar y me pide que pague nuevamente
Hola, necesito ayuda... Tengo un plan familiar me cobraron y ahora me pide que pague nuevamente... Alguien sabe cómo hacer?
- Hola, necesito ayuda... Tengo un plan familiar me cobraron y ahora me pide que pague nuevamente... Alguien sabe cómo hacer?
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- Roadie
- 286 Views
- 1 replies
- 0 likes
- 286 Views
- 1 replies
- 0 likes
Superuser Contribution CARGOS EN MI TARJETA DE CREDITO
Plan Free/Premium Country MEXICO Device Operating System IPHONE My Question or Issue TENGO CARGOS EN MI TARJETA DE CREDITO DE ADYENMX*MICROSOFT POR 1,775.20PESOS
- Plan Free/Premium Country MEXICO Device Operating System IPHONE My Question or Issue TENGO CARGOS EN MI TARJETA DE CREDITO DE ADYENMX*MICROSOFT POR 1,775.20PESOS
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- Roadie
- 454 Views
- 1 replies
- 0 likes
- 454 Views
- 1 replies
- 0 likes
Superuser Contribution pre paying
PlanPremiumCountry USMy Question or Issue why am i not able to pay my bill before it is due?
- Plan Premium Country US My Question or Issue why am i not able to pay my bill before it is due?
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- Roadie
- 211 Views
- 1 replies
- 0 likes
- 211 Views
- 1 replies
- 0 likes
Superuser Contribution Payment made but still receive payment warning
PlanPremiumCountry MalaysiaDeviceSamsung Galaxy J3 ProOperating SystemAndroid Lolipop maybe My Question or Issue A couple of days ago, I renew my plan for the first time ever since I'm a new user. I use the pay by mobile method as my payment method i...
- Plan Premium Country Malaysia Device Samsung Galaxy J3 Pro Operating System Android Lolipop maybe My Question or Issue A couple of days ago, I renew my plan for the first...
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- Roadie
- 787 Views
- 1 replies
- 0 likes
- 787 Views
- 1 replies
- 0 likes
Superuser Contribution cant login to another account
PlanPremiumCountryUSDeviceSamsung GalaxyOperating SystemAndroid Oreo My Question or Issue I have already been charged twice for premium on another account I have. I forgot my email used with it and cant cancel premium.I have contacted the customer se...
- Plan Premium Country US Device Samsung Galaxy Operating System Android Oreo My Question or Issue I have already been charged twice for premium on another account I have....
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- Roadie
- 227 Views
- 1 replies
- 0 likes
- 227 Views
- 1 replies
- 0 likes