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Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • Susan_GP
  • Moderator
  • 5346 Views
  • 23 replies
  • 2 likes
  • 5346 Views
  • 23 replies
  • 2 likes

Geschenkkarte

Hallo! Ich habe heute eine Geschenkkarte im wert von 60 euro gekauft, leider sind mir beim rubbeln der Karte einige Ziffern verloren gegangen. Ich besitze noch den Bon und die Karte aber kann sie nicht einlösen. Was kann ich nun machen? 60 euro wären...

  • Newbie
  • Hallo!  Ich habe heute eine Geschenkkarte im wert von 60 euro gekauft, leider sind mir beim rubbeln der Karte einige Ziffern verloren gegangen. Ich besitze noch den Bon und die Karte aber ...
  • Maxim
  • Spotify Star
  • 382 Views
  • 1 replies
  • 0 likes
  • 382 Views
  • 1 replies
  • 0 likes

Configure Paypal for payments

I'm trying to configure my paypal account as my primary payment, and to be 100% honest I have no intentions of allowing my card information to just float around the internet all the time.All I see are card options when I try to update my payment opti...

  • Newbie
  • I'm trying to configure my paypal account as my primary payment, and to be 100% honest I have no intentions of allowing my card information to just float around the internet all the time. All...
  • MattSuda
  • Spotify Star
  • 172 Views
  • 1 replies
  • 0 likes
  • 172 Views
  • 1 replies
  • 0 likes

Non student

49kr for non student?

  • Newbie
  • 49kr for non student?
  • MattSuda
  • Spotify Star
  • 208 Views
  • 1 replies
  • 0 likes
  • 208 Views
  • 1 replies
  • 0 likes

My Spotify account doesn't have daily mix

I've used Spotify for about 2 months. I've followed 20 artists and 2 playlists. However, my Daily Mix never appear. I also logged out and redownloaded the app but it didn't work. I think my account has some problems or maybe Spotify forgets me lol. A...

  • Newbie
  •  I've used Spotify for about 2 months. I've followed 20 artists and 2 playlists. However, my Daily Mix never appear. I also logged out and redownloaded the app but it didn't work. I think my acc...
  • user-removed
  • Not applicable
  • 308 Views
  • 1 replies
  • 0 likes
  • 308 Views
  • 1 replies
  • 0 likes

unsubscribe card payment method

It seems that someone used the data of my debit card to make a premium subscription with you and it is a payment that does not authorize what can I do? So they do not keep charging me?

  • Newbie
  • It seems that someone used the data of my debit card to make a premium subscription with you and it is a payment that does not authorize what can I do? So they do not keep charging me?
  • Noah
  • Spotify Star
  • 387 Views
  • 1 replies
  • 0 likes
  • 387 Views
  • 1 replies
  • 0 likes

Spotify keeps taking constant deposits out of my account.

About last month or so, Spotify Premium charged my card 3 times in ONE month when I first started using it, which is ridiculous. Then this morning it took out another $10, as well as $10 yesterday. I am not pleased with how this is messing up my acco...

  • Newbie
  • About last month or so, Spotify Premium charged my card 3 times in ONE month when I first started using it, which is ridiculous. Then this morning it took out another $10, as well as $10 yesterday. I...
  • Noah
  • Spotify Star
  • 208 Views
  • 1 replies
  • 0 likes
  • 208 Views
  • 1 replies
  • 0 likes

Charged $4.99 twice and I do not even have access to premium

I got charged $4.99 twice when I tried to switch my premium account to the student discount. I cancelled my current subscription to premium in the meantime (while my student ID is verified) and I have been charged $4.99 twice today and do not have ac...

  • Newbie
  • I got charged $4.99 twice when I tried to switch my premium account to the student discount. I cancelled my current subscription to premium in the meantime (while my student ID is verified) and I hav...
  • Noah
  • Spotify Star
  • 370 Views
  • 1 replies
  • 0 likes
  • 370 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium problem

Hi. So I wanted to get my student premium, they asked me to verificate, and I did, but I didn't get the email. I told me that it would take 3days to verificate the account. I need it to tomorrow. Please help!

  • Newbie
  • Hi. So I wanted to get my student premium, they asked me to verificate, and I did, but I didn't get the email. I told me that it would take 3days to verificate the account. I need it to tomorrow. Ple...
  • Alfredo
  • Roadie
  • 169 Views
  • 1 replies
  • 0 likes
  • 169 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problem with payment (Credit card)

Hello, I have been paying Spotify Familiar for 9 months, but I can't get 1 monthly installment, the bank makes me pay every subscription in 24 monthly installment, but I want to pay each of them instantly. I'm from ColombiaCan you help me?

  • Newbie
  • Hello, I have been paying Spotify Familiar for 9 months, but I can't get 1 monthly installment, the bank makes me pay every subscription in 24 monthly installment, but I want to pay each of them inst...
  • Alfredo
  • Roadie
  • 164 Views
  • 1 replies
  • 0 likes
  • 164 Views
  • 1 replies
  • 0 likes

Premium

So Ive bought 12 months on Spotify and a month later my mom upgrades to premium family, is there any way i get my money back?

  • Newbie
  • So Ive bought 12 months on Spotify and a month later my mom upgrades to premium family, is there any way i get my money back?
  • Noah
  • Spotify Star
  • 203 Views
  • 1 replies
  • 0 likes
  • 203 Views
  • 1 replies
  • 0 likes

Premium

If l end my premium subscription will l get money back because l was just charged 2 days ago

  • Newbie
  • If l end my premium subscription will l get money back because l was just charged 2 days ago
  • Noah
  • Spotify Star
  • 202 Views
  • 1 replies
  • 0 likes
  • 202 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problemas con la Suscripción al Plan Familiar. AYUDA POR FAVOR

Hola, resulta que hace unos días se me notificó a un correo inactivo que se me iba a cancelar el plan Familiar debido a que no se había podido ralizar el pago debido a que se cambió la tarjeta. Por esto se canceló el plan al cual estabamos suscritos ...

  • Newbie
  • Hola, resulta que hace unos días se me notificó a un correo inactivo que se me iba a cancelar el plan Familiar debido a que no se había podido ralizar el pago debido a que se cambió la tarjeta. Por e...
  • Alfredo
  • Roadie
  • 162 Views
  • 1 replies
  • 0 likes
  • 162 Views
  • 1 replies
  • 0 likes

Superuser Contribution student sub

Hi i tried to subscrb to premium via student discount rate. It asked for proof and i attached my receipt from my college. It said wait 3 days to verfiy, its been over 3 days and still no upgrade or anything regarding progress. HOw to i contact spotif...

  • Casual Listener
  • Hi i tried to subscrb to premium via student discount rate. It asked for proof and i attached my receipt from my college. It said wait 3 days to verfiy, its been over 3 days and still no upgrade or a...
  • Alfredo
  • Roadie
  • 207 Views
  • 1 replies
  • 0 likes
  • 207 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium

Inicie una prueba premium desde un dispositivo antigüo el cual me daban 7 dias gratis. Y ahora en el nuevo dispositivo no me deja ni hacerme premium ni tener la prueba de los 30 dias.

  • Newbie
  • Inicie una prueba premium desde un dispositivo antigüo el cual me daban 7 dias gratis. Y ahora en el nuevo dispositivo no me deja ni hacerme premium ni tener la prueba de los 30 dias.
  • Alfredo
  • Roadie
  • 175 Views
  • 1 replies
  • 0 likes
  • 175 Views
  • 1 replies
  • 0 likes

Superuser Contribution 30 day free trial, entered my credit card details, nothing in Subscriptions

Hi, I got the 30 day free trial and entered my credit card details, I don't wish to keep Premium after the trial ends but when I go into my account Subscriptions nothing is there.Confused as I definitely entered my credit card details and I have been...

  • Newbie
  • Hi, I got the 30 day free trial and entered my credit card details, I don't wish to keep Premium after the trial ends but when I go into my account Subscriptions nothing is there. Confused as I...
  • Alfredo
  • Roadie
  • 243 Views
  • 1 replies
  • 0 likes
  • 243 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium Visa Payment

Help. Trying to change free to premium account but when i enter the webpage for introducing my credit card and accepting the suscription , it dosn´t show the spaces to put the information , instead it has a charging circle .... can´t put the info and...

  • Newbie
  • Help. Trying to change free to premium account but when i enter the webpage for introducing my credit card and accepting the suscription , it dosn´t show the spaces to put the information , instead i...
  • Alfredo
  • Roadie
  • 159 Views
  • 1 replies
  • 0 likes
  • 159 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problem updating my payment card

Hi, I have a new card since the last one expired. I am trying relentlessly to update the card information but there is a bug when I try to enter the "month" part. At first, the list with all the month shows up, I press the correct month but nothing h...

  • Newbie
  • Hi,  I have a new card since the last one expired. I am trying relentlessly to update the card information but there is a bug when I try to enter the "month" part. At first, the list with all t...
  • Alfredo
  • Roadie
  • 144 Views
  • 1 replies
  • 0 likes
  • 144 Views
  • 1 replies
  • 0 likes

Superuser Contribution Realice un pago en el oxxo y no obtuve mi cuenta premium!

Use el codigo de barras de mi telefono y fui al oxxo a realizar el pago para intener premium y el pago no es reflejado y ya pso un dia y aun sigo sin servicio!

  • Newbie
  • Use el codigo de barras de mi telefono y fui al oxxo a realizar el pago para intener premium y el pago no es reflejado y ya pso un dia y aun sigo sin servicio!
  • Alfredo
  • Roadie
  • 285 Views
  • 1 replies
  • 0 likes
  • 285 Views
  • 1 replies
  • 0 likes

Superuser Contribution Payment failed issue

Hi! I really need your help regarding my subscription in this app. I already subscribed to premium account which cost me 129 pesos for a month. After 2 days of using the premium account I was notified that I need to update/fix my payment issue or sub...

  • Newbie
  • Hi! I really need your help regarding my subscription in this app. I already subscribed to premium account which cost me 129 pesos for a month. After 2 days of using the premium account I was notifie...
  • Alfredo
  • Roadie
  • 146 Views
  • 1 replies
  • 0 likes
  • 146 Views
  • 1 replies
  • 0 likes

Change country and paiement

Hey ! I know the topic has been opened a few times but the information I found doest not help me. I'm paying for my Spotify premium with my French Credit Card. I moved in Australia and I need now to used my Australian Card now. I followed all the ins...

  • Casual Listener
  • Hey !    I know the topic has been opened a few times but the information I found doest not help me.  I'm paying for my Spotify premium with my French Credit Card. I moved in Austra...
  • Noah
  • Spotify Star
  • 196 Views
  • 3 replies
  • 0 likes
  • 196 Views
  • 3 replies
  • 0 likes