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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
73136 Views
19 replies
98 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
136341 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
77758 Views
90 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
262993 Views
157 replies
13 likes
I got Premium family on my german credit card, but I can't invite somebody in Canada ( where I live) so I tried to change to one of canadian credit cards, but it won't take it...
I got Premium family on my german credit card, but I can't invite somebody in Canada ( where I live) so I tried to change to one of canadian credit cards, but it won't take it...
Community Legend
291 Views
1 replies
0 likes
I'm trying to get Spotify premium while the $0.99 offer still stands, but whenever I put in my card information it says my card is from a non-Spotify country. My card is an American card, but I live in Italy so i tried to change my country but it say...
I'm trying to get Spotify premium while the $0.99 offer still stands, but whenever I put in my card information it says my card is from a non-Spotify country. My card is an American card, but I live ...
Community Legend
255 Views
1 replies
0 likes
I subscribed premium in the past. Then I updated to premium for family last month. Today I found Spotify charged me two times: CAD14.99 on Dec.8/2017 (transition code: Spotify Stockholm SWE), CAD9.99 on Dec.9/2017 (transition code: Spotify ). What i...
I subscribed premium in the past. Then I updated to premium for family last month. Today I found Spotify charged me two times: CAD14.99 on Dec.8/2017 (transition code: Spotify <removed sensit...
Community Legend
294 Views
1 replies
0 likes
I bought a premium for 0,99 TRY but it doesn't work. I can't see ''Spotify Premium'' on desktop app and I see ''Upgrade your account'' everywhere. Bill mail already came to me. Please SOS.
I bought a premium for 0,99 TRY but it doesn't work. I can't see ''Spotify Premium'' on desktop app and I see ''Upgrade your account'' everywhere. Bill mail already came to me. Please SOS.
Community Legend
260 Views
1 replies
0 likes
I got the premium version for 2 years with my phone contract but I can not use it anymore
I got the premium version for 2 years with my phone contract but I can not use it anymore
Community Legend
254 Views
1 replies
0 likes
When I try to put in all the information, it comes up saying "Payment failed. Try again or use a diffrent payment method." And I've checked all the information on the card, its fine, and I've done everything that spotify has suggested I try but nothi...
When I try to put in all the information, it comes up saying "Payment failed. Try again or use a diffrent payment method." And I've checked all the information on the card, its fine, and I've done ev...
Community Legend
246 Views
1 replies
0 likes
I’ve been trying for a few days now and I still can’t get my premium suscription working because it won’t accept any method, I used to pay through apple but now I can’t do it, what can I do ?
I’ve been trying for a few days now and I still can’t get my premium suscription working because it won’t accept any method, I used to pay through apple but now I can’t do it, what can I do ?
Community Legend
277 Views
1 replies
0 likes
hello i need a quick fix (if that exists) i have spotify premium and have a long time now, i currently can still use it with all benefits. when i try to cancel my subscription it then doesnt give me the option but only to GET PREMIUM! when im already...
hello i need a quick fix (if that exists) i have spotify premium and have a long time now, i currently can still use it with all benefits. when i try to cancel my subscription it then doesnt give me ...
Community Legend
269 Views
1 replies
0 likes
Spotify premium payment (I get it charged) and it does not let me download songs, listen to music without connection ... It does not let me do anything and I checked everything.
Spotify premium payment (I get it charged) and it does not let me download songs, listen to music without connection ... It does not let me do anything and I checked everything.
Community Legend
324 Views
1 replies
0 likes
Logged onto Spotify yesterday and it said my payment failed. On a £9.99 a month subscription for the last month. I have run through all the support suggestions and still getting the same message: Payment failed try again later or use different paymen...
Logged onto Spotify yesterday and it said my payment failed. On a £9.99 a month subscription for the last month. I have run through all the support suggestions and still getting the same message: Pay...
Community Legend
211 Views
1 replies
0 likes
I wanted to purchase a Soundtrack Business subscription for my small brewery, but what's with the price offer on the main page?I mean I like the offer, very generouse, but can I get an old price instead? P. S. Well, the price on the checkout is $19.9...
I wanted to purchase a Soundtrack Business subscription for my small brewery, but what's with the price offer on the main page? I mean I like the offer, very generouse, but can I get an old pric...
Spotify Star
359 Views
1 replies
0 likes
Hello, i have just subscribed for the 30 days trial but after i complete the payment with paypal it returns to the upgrade screen and premium is not working at all on my device, i tryied to uninstall and install again, i have tryed to log out from my...
Hello, i have just subscribed for the 30 days trial but after i complete the payment with paypal it returns to the upgrade screen and premium is not working at all on my device, i tryied to uninstall...
Spotify Star
269 Views
1 replies
0 likes
PlanFreeCountry PortugalDeviceSamsung A5 2017Operating SystemAndroid Oreo My Question or IssueI'm portuguese but I'm in Argentina for a month, spotify asked me to change my country to Argentina because it didnt work after 14 days out of my own countr...
Plan Free Country Portugal Device Samsung A5 2017 Operating System Android Oreo My Question or Issue I'm portuguese but I'm in Argentina for a month, spotify ...
Spotify Star
291 Views
1 replies
0 likes
My Spotify Premium Account was stoped, becausesomething went wrong with the payment. How do I undo it?
My Spotify Premium Account was stoped, becausesomething went wrong with the payment. How do I undo it?
Spotify Star
279 Views
1 replies
0 likes
Hey, I've contacted you in the past about 'family subscription' and you promised me that you have plans to launch it in israel. So far nothing happen... Why don't you enable family plan for israeli users!? we are waiting more then six months. If you ...
Hey, I've contacted you in the past about 'family subscription' and you promised me that you have plans to launch it in israel. So far nothing happen... Why don't you enabl...
Not applicable
536 Views
1 replies
2 likes
PlanGratisPaís República Dominicana Dispositivo(Samsung Galaxy S8 plus)Sistema operativo(Android Nougat) Mi pregunta o problema Buenos días comunidad, tengo un problema con el pago de mi suscripción y estoy algo preocupado. Hace varios días que mi su...
Plan Gratis País República Dominicana Dispositivo (Samsung Galaxy S8 plus) Sistema operativo (Android Nougat) Mi pregunta o problema Buenos días comunidad, tengo un...
Music Fan
375 Views
1 replies
0 likes
I just got charged for spotify 2 days ago for this month i just canceled it ill be back but i wont get chargered next month right ?
I just got charged for spotify 2 days ago for this month i just canceled it ill be back but i wont get chargered next month right ?
Not applicable
312 Views
1 replies
0 likes
hi! Yesterday i tried to upgrade my accnt to family premium using my American Express card on gcash its say invalid transaction. I tried it twice. Nothing happen still on free. Yet my gcash already deducted my account twice. Plan Free/Premium Country...
hi! Yesterday i tried to upgrade my accnt to family premium using my American Express card on gcash its say invalid transaction. I tried it twice. Nothing happen still on free. Yet my gcash alr...
Roadie
8725 Views
1 replies
0 likes
Plan Country Device Operating System My Question or Issue I was charged the monthly $9.99 premium subscription fee twice in August. Once on the 1st and again on the 6th of August. Please help
Plan Country Device Operating System My Question or Issue I was charged the monthly $9.99 premium subscription fee twice in August. Once on the 1s...
Spotify Star
382 Views
1 replies
0 likes
Premium Plan - USA We have a family premium plan, however, when my daughter goes to listen in her car, if I am listening at home, her selected songs start playing. If I try to go back to my playlist, it kicks her off. Is there a way to set it so we c...
Premium Plan - USA We have a family premium plan, however, when my daughter goes to listen in her car, if I am listening at home, her selected songs start playing. If I try to go back to my ...
Not applicable
689 Views
1 replies
1 likes
