Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Regular
192738 Views
123 replies
12 likes
- 192738 Views
- 123 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
Newbie
21988 Views
28 replies
4 likes
- 21988 Views
- 28 replies
- 4 likes
Superuser Contribution I Live Abroad and you took £9.99 from my account and cannot use it
I live in Japan after moving here from the UK. I use a Japanese Credit card to pay the monthly premium fee however the crecit card has blocked (in japan it happens a lot) so tried to change it to my UK international card in the meantime and you charg...
I live in Japan after moving here from the UK. I use a Japanese Credit card to pay the monthly premium fee however the crecit card has blocked (in japan it happens a lot) so tried to change it to my ...
Roadie
491 Views
2 replies
1 likes
- 491 Views
- 2 replies
- 1 likes
Spotify Premium fell off my account. Sprint billing still charging me.
PlanPremiumCountry USADeviceiPhone XOperating SystemiOS 11 My Question or Issue I have Spotify premuim that is billed through Sprint. I am still being charged from Sprint but it is not showing on my account with Spotify now. I am worried I also lost ...
Plan Premium Country USA Device iPhone X Operating System iOS 11 My Question or Issue I have Spotify premuim that is billed through Sprint. I am still being charged from ...
Casual Listener
1301 Views
2 replies
0 likes
- 1301 Views
- 2 replies
- 0 likes
Superuser Contribution Nuvo System. Spotify. No longer working.
I have a Nuvo system that until recently played Spotify. It gave me access to my Spotify library and playlists. I am a Spotify premium member. It did cut out from time to time (see related topic) but still worked. Now it has simly stopped working. I ...
I have a Nuvo system that until recently played Spotify. It gave me access to my Spotify library and playlists. I am a Spotify premium member. It did cut out from time to time (see related to...
Newbie
3115 Views
4 replies
2 likes
- 3115 Views
- 4 replies
- 2 likes
Solved!! Spotify premium for students discount not working
I decided to take a year break from college and my Spotify premium and Hulu for students discount was cancelled. I recently registered for classes and I’m technically a student now right? I tried to change my plan to the premium for students/Hulu to ...
I decided to take a year break from college and my Spotify premium and Hulu for students discount was cancelled. I recently registered for classes and I’m technically a student now right? I tried to ...
Community Legend
32321 Views
1 replies
1 likes
- 32321 Views
- 1 replies
- 1 likes
Can Spotify take their money please ?
PlanFree/PremiumCountry SwedenDeviceSONY XPERIA XZ1 COMPACTOperating SystemAndroid Oreo My Question or IssueWhen spotify tried to charge my PayPal account i didnt have any money on my account. I do now. So when will Spotify try again
Plan Free/Premium Country Sweden Device SONY XPERIA XZ1 COMPACT Operating System Android Oreo My Question or Issue When spotify tried to charge my PayPal account i didnt h...
Spotify Star
360 Views
1 replies
0 likes
- 360 Views
- 1 replies
- 0 likes
Solved!!Superuser Contribution Pagos
Premium:El día de ayer realicé el pago de mi cuenta Premium, pero minutos más tarde cambié a un plan familiar. Se realizan 2 cobros, el Premium y el familiar? O cómo es el cobro?
Premium: El día de ayer realicé el pago de mi cuenta Premium, pero minutos más tarde cambié a un plan familiar. Se realizan 2 cobros, el Premium y el familiar? O cómo es el cobro?
Roadie
1588 Views
3 replies
0 likes
- 1588 Views
- 3 replies
- 0 likes
Can't Subscribe to Premium
PlanFree/Premium/StudentCountry USDeviceiPhone 6s, Dell InspironOperating SystemiOS 10, Windows 10 My Question or Issue Been trying to subscribe to a Premium account for the past few days. Once I've filled all of my information out correctly and hit ...
Plan Free/Premium/Student Country US Device iPhone 6s, Dell Inspiron Operating System iOS 10, Windows 10 My Question or Issue Been trying to subscribe to a Premium accoun...
Spotify Star
941 Views
1 replies
0 likes
- 941 Views
- 1 replies
- 0 likes
Wechseln die Datum für premium Zahlung
Hallo Unterstützung Team,ich zahle meiner premium Konto am 18ten am Monat. Ist es möglich den Datum zu wechseln am 26en am Monat? Mit freundlichen Grüße,Svetoslav Krastev
Hallo Unterstützung Team, ich zahle meiner premium Konto am 18ten am Monat. Ist es möglich den Datum zu wechseln am 26en am Monat? Mit freundlichen Grüße, Svetoslav Krastev
Spotify Star
1564 Views
1 replies
0 likes
- 1564 Views
- 1 replies
- 0 likes
Superuser Contribution Www
Boa noite, sou assinante Premium, mas a um tempo que n uso o app e vem descontando todo mês na minha fatura, e n consigo entrar nao consigo fazer o cancelamento, já tentei entrar na conta , mas n entra na msm, peço que cancelem por favor, obrigado
Boa noite, sou assinante Premium, mas a um tempo que n uso o app e vem descontando todo mês na minha fatura, e n consigo entrar nao consigo fazer o cancelamento, já tent...
Roadie
646 Views
1 replies
0 likes
- 646 Views
- 1 replies
- 0 likes
Spotify won't let me get Premium through PayPal.
Unscuscribed, but now I want to subscribe again through PayPal. Would be my 2nd time with using PayPal as a payment method, but it's not accepting for some reason. I click on "continue" on the PayPal tab, click on my payment method, "agree & continue...
Unscuscribed, but now I want to subscribe again through PayPal. Would be my 2nd time with using PayPal as a payment method, but it's not accepting for some reason. I click on "continue" on t...
Spotify Star
833 Views
3 replies
0 likes
- 833 Views
- 3 replies
- 0 likes
Solved!! Cannot take debit card information out
So I normally use a Spotify prepaid $10 card to continue my Premium subscription every month. Last month, I had to use a debit card to pay for it. Come time to renew again a week or so ago, and I use a Spotify $10 card again. I can't take my debit ca...
So I normally use a Spotify prepaid $10 card to continue my Premium subscription every month. Last month, I had to use a debit card to pay for it. Come time to renew again a week or so ago, ...
Spotify Star
1191 Views
3 replies
0 likes
- 1191 Views
- 3 replies
- 0 likes
Solved!! Spotify is not activating...
I have purchased a spotify premium but still not activating. Pls help..
I have purchased a spotify premium but still not activating. Pls help..
Spotify Star
1118 Views
5 replies
0 likes
- 1118 Views
- 5 replies
- 0 likes
Card getting charged for an account I don't have
I am being charged on my bank account for an account I don't have. I have a free account that I set up for my daughter, but we don't have a premium account and yet I am being charged monthly for one. PLEASE HELP!I don't have twitter...can we please e...
I am being charged on my bank account for an account I don't have. I have a free account that I set up for my daughter, but we don't have a premium account and yet I am being charged monthly for one....
Spotify Star
780 Views
3 replies
0 likes
- 780 Views
- 3 replies
- 0 likes
premium problems
Hello,I have a Miezu m3 note.I decided to erase all my unsefull files in my phone, and I reset.When I redownloaded Spotify I didn't see Premium in my account, even though I HAVE it.I tried to change my password and connect to facebook, but it doesn't...
Hello, I have a Miezu m3 note. I decided to erase all my unsefull files in my phone, and I reset. When I redownloaded Spotify I didn't see Premium in my account, even though I ...
Spotify Star
379 Views
1 replies
0 likes
- 379 Views
- 1 replies
- 0 likes
Hello, I have a Miezu m3 note. I decided to erase all my unsefull files in my phone, and I reset. W
PlanPremiumCountryItaly smartphone Miezu m3 noteOperating Systemandroid My Question or Issue
Plan Premium Country Italy smartphone Miezu m3 note Operating System android My Question or Issue
Music Fan
369 Views
2 replies
0 likes
- 369 Views
- 2 replies
- 0 likes
Getting overcharged! From Premium to Family without consent
Recently I was going through my bank account and I notice my Spotify payment went up to $17.99 on the 29th of June. I havent heard of any major increase in cost, but some how it automatically went from Premium to Premium Family account without my con...
Recently I was going through my bank account and I notice my Spotify payment went up to $17.99 on the 29th of June. I havent heard of any major increase in cost, but some how it automatically went fr...
Spotify Star
445 Views
1 replies
0 likes
- 445 Views
- 1 replies
- 0 likes
Solved!! Spotify and Hulu plan not working
PlanSpotify Premium with HuluCountryUSDeviceSamsung J7Operating SystemWindows 10 - Google Chrome Browser My Question or IssueAs said with the subject, I've had a problem come up with the spotify + hulu bundle for $12.99 USD. I've had the plan for alm...
Plan Spotify Premium with Hulu Country US Device Samsung J7 Operating System Windows 10 - Google Chrome Browser My Question or Issue As said with the subject, I've had a problem come...
Community Legend
1148 Views
1 replies
0 likes
- 1148 Views
- 1 replies
- 0 likes
Spotify doubles charges me and makes it impossible to get money back!!!!!!
PlanPremiumCountryU.K Operating SystemAndroid My Question or Issue They have been double charging me for 6 months, and make it impossible online to contact them or to post a problem online Spotify has the worst customer service I have ever seen and c...
Plan Premium Country U.K Operating System Android My Question or Issue They have been double charging me for 6 months, and make it impossible online to contact them or ...
Community Legend
492 Views
1 replies
0 likes
Spotify doesn't care
- 492 Views
- 1 replies
- 0 likes
I paid for my Globe Prepaid Bill, but my Spotify says, that my carrier is having a bad day
Country: Philippines DeviceIphone 6 My Question or Issue I already paid for my globe prepaid bill, but my spotify account said that I haven't paid for premium even if my spotify is paid through my globe account. I got downgraded to a free account, an...
Country: Philippines Device Iphone 6 My Question or Issue I already paid for my globe prepaid bill, but my spotify account said that I haven't paid for premium even ...
Spotify Star
764 Views
2 replies
0 likes
Premium
- 764 Views
- 2 replies
- 0 likes
Paguei boleto do Spotify e já faz 3 dias que não ativou
Pagueimeu boleto a 3 dias atrás, e até agora nada, fico pensando, será q eu tinha q ter pago no banco? (Pq paguei na lotérica) Ou então fui roubado ;-; tenho até a nota aqui que foi pago, tá acontecendo pra alguém também? Tem solução?
Pagueimeu boleto a 3 dias atrás, e até agora nada, fico pensando, será q eu tinha q ter pago no banco? (Pq paguei na lotérica) Ou então fui roubado ;-; tenho até a nota aqui que foi pago, tá acontece...
Not applicable
496 Views
2 replies
0 likes
- 496 Views
- 2 replies
- 0 likes