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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
129327 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
58356 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
234188 Views
144 replies
13 likes
Hi, Missed a payment for my premium subscription but I have now updated it and I received a confirmation receipt from Apple (not Spotify) a few days ago. I want to know why I’m still on Free mode. I have followed the steps (logging in/out, uninstall/...
Hi, Missed a payment for my premium subscription but I have now updated it and I received a confirmation receipt from Apple (not Spotify) a few days ago. I want to know why I’m still ...
Casual Listener
268 Views
2 replies
0 likes
Buenos Días!!Tengo problemas para pagar mi cuenta de Plan familiar Premium. Mi suscripción volvió a ser FREE sin mi autorización ya intente actualizar mi tarjeta ya que no tengo problemas con ella marque al banco y me dijeron que esta bien, intente c...
Buenos Días!! Tengo problemas para pagar mi cuenta de Plan familiar Premium. Mi suscripción volvió a ser FREE sin mi autorización ya intente actualizar mi tarjeta ya que no tengo problemas co...
Roadie
340 Views
1 replies
0 likes
Hi, i am currently using my first free month of spotify premium. I made a few playlist (i don't use spotify offline) but i want to change the way i pay for the subscription later. so my question is will i get my playlists back after i cancel my free ...
Hi, i am currently using my first free month of spotify premium. I made a few playlist (i don't use spotify offline) but i want to change the way i pay for the subscription later. so my question...
Casual Listener
259 Views
2 replies
0 likes
Bonjour,Je suis abonnée à spotify étudiants depuis un an, mon abonnement se termine le 5 juin (et basculera alors automatiquement sur spotify premium) Je voudrais donc renouveller mon abonnement étudiant avant cette date mais je n’y parviens pas. Que...
Bonjour, Je suis abonnée à spotify étudiants depuis un an, mon abonnement se termine le 5 juin (et basculera alors automatiquement sur spotify premium) Je voudrais donc renouveller mon abonneme...
Casual Listener
538 Views
2 replies
0 likes
Hi, Spotify team. I've been ur user for about 2 years when I'm in US. I'm now moving out to other countries where ur service is not covered. I wonder how I can cancel my subscription? I tried go through the official guide, but it keeps telling me the...
Hi, Spotify team. I've been ur user for about 2 years when I'm in US. I'm now moving out to other countries where ur service is not covered. I wonder how I can cancel my subscription? I tried go...
Casual Listener
379 Views
2 replies
0 likes
I was unable to complete the student registration and my credit card has been charged. It’s already past the 48 hour pending trail and my money hasn’t been given back, I’ve checked with my bank. My account is still free, is there a way to complete th...
I was unable to complete the student registration and my credit card has been charged. It’s already past the 48 hour pending trail and my money hasn’t been given back, I’ve checked with my bank. My a...
Spotify Star
216 Views
1 replies
0 likes
I just switched to a family premium plan from a normal premium plan and I was wondering if I'm still paying for the individual plan as well as the family plan. I didn't cancel the individual plan before I joined the Family plan. Thanks
I just switched to a family premium plan from a normal premium plan and I was wondering if I'm still paying for the individual plan as well as the family plan. I didn't cancel the individual plan bef...
Newbie
345 Views
1 replies
0 likes
Charged on the 5/8/2018 - my spotify account says Your Premium plan will end on 5/13/18 and you will no longer have offline, ad-free music. Resubscribe to keep the tunes flowing. so I get 5 days for my "PREMIUM SERVICE" Ridiculous !!! Please explain ...
Charged on the 5/8/2018 - my spotify account says Your Premium plan will end on 5/13/18 and you will no longer have offline, ad-free music. Resubscribe to keep the tunes flow...
Roadie
306 Views
1 replies
0 likes
Recently upgraded to an iPhone 8. Despite still paying my £9.99 a month as always new phone is not recognising me as a premium customer. None of my playlists are there - all my songs gone etc! Very frustrating!!
Recently upgraded to an iPhone 8. Despite still paying my £9.99 a month as always new phone is not recognising me as a premium customer. None of my playlists are there - all my songs gone etc! Very f...
Spotify Star
329 Views
3 replies
0 likes
Hey guys, I just wanted to upgrade my spotify free to my family account. Unfortunately, I am travelling in Costa Rica and my account is set on it. Therefore, I can not change the country as it just appears when you are in the country. Means I can not...
Hey guys, I just wanted to upgrade my spotify free to my family account. Unfortunately, I am travelling in Costa Rica and my account is set on it. Therefore, I can not change the country as it just a...
Roadie
250 Views
1 replies
0 likes
I have family premium with my wife and I as users. If I am out of town or at the gym I cannot listen to spotify if my wife is playing something on alexa or another of our home speakers. Is there is way to fix this?
I have family premium with my wife and I as users. If I am out of town or at the gym I cannot listen to spotify if my wife is playing something on alexa or another of our home speakers. Is there is w...
Roadie
315 Views
2 replies
0 likes
Hi, i paid for premium after submitting my student documentation - can u pls ensure I get a refund for the difference and am charged the student rate going forward?
Hi, i paid for premium after submitting my student documentation - can u pls ensure I get a refund for the difference and am charged the student rate going forward?
Casual Listener
396 Views
3 replies
0 likes
hey so i have had spofity for over an half year great and all but my dad got the family subscription and i subscribed to that now i dont know how to cancel my premium subscribtion or does it do that automaticaly?
hey so i have had spofity for over an half year great and all but my dad got the family subscription and i subscribed to that now i dont know how to cancel my premium subscribtion or does it do that ...
Spotify Star
257 Views
1 replies
0 likes
I urge you all who are paying for spotify premium to cancel your subscription as you are now simply paying for what Spotify approves you to listen to. Their new policy to remove certain artists that they dont like (as there is no conviction) is clear...
I urge you all who are paying for spotify premium to cancel your subscription as you are now simply paying for what Spotify approves you to listen to. Their new policy to remove certain artists that ...
Spotify Star
454 Views
1 replies
1 likes
I have got Premium with a Partner, Rogers. But I want to cancel this to add Premium for family. Otherwise, I am ont with Rogers anymore. Can you help me ?
I have got Premium with a Partner, Rogers. But I want to cancel this to add Premium for family. Otherwise, I am ont with Rogers anymore. Can you help me ?
Community Legend
269 Views
1 replies
0 likes
Ayidenme x fa
Ayidenme x fa
Music Fan
535 Views
1 replies
0 likes
Hello ! I am a new member of spotify premium. I paid first time at 11.5.18 and second time 12.5.18 by mistake. How can we solve my problem ? Could you send an e-mail to me ?(*snip*) Thanks for helping.
Hello ! I am a new member of spotify premium. I paid first time at 11.5.18 and second time 12.5.18 by mistake. How can we solve my problem ? Could you send an e-mail to me ?(*snip*) ...
Spotify Star
272 Views
1 replies
0 likes
Salve io sto pagando regolarmente da diverso tempo un'account spotify family.Il problema è che funzionano solo 2 account in modalità premium mentre gli altri nonostante ci siano 5 slot disppnibili funzionano come se fosse la prova iniziale.Quindi non...
Salve io sto pagando regolarmente da diverso tempo un'account spotify family. Il problema è che funzionano solo 2 account in modalità premium mentre gli altri nonostante ci siano 5 slot disppnibili ...
Roadie
367 Views
2 replies
0 likes
I’m trying to buy spotify premium. I add the gift card details, I registered it before trying to get spotify premium for the family, but it won’t work. Why not?
I’m trying to buy spotify premium. I add the gift card details, I registered it before trying to get spotify premium for the family, but it won’t work. Why not?
Regular
256 Views
2 replies
0 likes
puedo suscribirme a una cuenta premium para mi negocio y manejarla desde otro país?
puedo suscribirme a una cuenta premium para mi negocio y manejarla desde otro país?
Music Fan
263 Views
1 replies
0 likes
