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Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
do i own the music...no time limit , keep on desk, upload to my cloud, etc?
I signed up for the student plan and for some reason my account was charged another 14.99
Hi, I have pre paid for a premium account one year. I can see the oayment on my account but on the prenumerationtab it still shows my old one 99 sek/month.It also stats that you will charge my credit card 99 sek mid January. Do I need to do something...
Today when I woke up I had 2 charges from spotify. One was for the normal 9.99, the other was for $29.00. I never make in app purchases of any kind and also haven't left the state or anything like that. What are these charges from? They over drew my ...
I've been a Spotify Premium customer for a few months now, and I've always done my payments through a PayPal account. However, I have a few extra iTunes gift cards laying around that I can use as App store credit on my iPhone. Is there any way I coul...
So I noticed it like 2 weeks ago: meantime I was listening my usual playlist going home from work, the songs started changing to some Italian rap **bleep**. The first time I was surprised so I simply changed to my music again, but it didn't stop ther...
I subscribed using payments through bank prepaid payment but I only got 30 days of premium is what I paid for. The problem here is why is the free 30 day wasn't credited when technically i met all the requirements for it
Hallo, ich habe eine Frage:Im Dez 2017 habe ich die einmalige Zahlung von ca. 99Euro fuer das komplette naechste JAhr, also 2018, durchgefuehrt. Der Betrag wurde abgebucht und der Vorgang mir auch schriftlich bestaetigt.Leider werden mir nun aber wei...
At first it wouldn't take my password so I reset that and still can't access my premium. Its like it's not even there . Any advice would be greatly appreciated. I really don't want to start a new one and end up paying for 2 accounts. Thanks
I have only one account linked to muy credit card. But i got two payments to spotify one in spotify and another on PayPal to spotify. What can i do? or why is happening this?
I activated my account thru my prepaid sim and after being charged, my spotify is still not on premium.. please help me fixing this. Thanks in advance!
Hi i would like to ask help because i already pay my premium subscription however in my account my subscription is still FREE. Thank you.
Hi, I live in the Republic of Moldova, is nearby with Romania, and in Romania, oficial was launched Spotify why not to star in our country, only what need to do just to have possibility to pay with cards from my country, please Spotify
Hi, can you tell me please what I have to do, when I want change account from premium to premium family? Thanks for the answer.
I entered my credit card numbers, but i cancelled because i couldn't verify that i'm a student.The first time i cancelled was because i didn't know how and was confused on what to do. Second time i cancelled because it said university/college student...
Why can't I change my credicard details via mobile device?
I recently changed my credit card, and so I need to update my payment method. I know that this is supposed to be done on https://www.spotify.com/us/account/subscription/, where there is an "Update" button underneath "Payment method". But when I click...
I tried to update my credit card information in the following url, but it's not working.https://www.spotify.com/account/subscription/change-payment/ When i click the 'Update' button, it simply refreshes/redirects back to the same page. I tried in Fir...
Hello you all! I upgraded my Spotify account to premium last week, but I'm still in free modusI also received confirmation via email, I restarted the phone and relogged in Spotify, still nothing.What's happening?! Thanks a lot
I'm trying to change my payment method to my new card and whenever I click update, it never gives me an option to change the method. Is there any other way to change it besides riding it out till the day I have to pay and cancelling it?