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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
128727 Views
69 replies
9 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
56924 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
231988 Views
144 replies
13 likes
Hello everyone.I have a free subscription and the other day I activated the Premium students.I entered my credit card details and had 2 credits from €4.99.Why 2 credits?But above all, why is my subscription not active?It's already been 24 hours, and ...
Hello everyone. I have a free subscription and the other day I activated the Premium students. I entered my credit card details and had 2 credits from €4.99. Why 2 credits? But above all, why is ...
Composer
458 Views
2 replies
1 likes
Hey there!I've been Spotify Premium User for about two years now, and in the last couple of months I had troubles with sSPotify wanting me o update my Payment information. I have a Paypal Account which is linked with my (Austrian) Bank Account which ...
Hey there! I've been Spotify Premium User for about two years now, and in the last couple of months I had troubles with sSPotify wanting me o update my Payment information. I have a Paypal Account...
Roadie
1031 Views
1 replies
0 likes
Hi, this is my first time to using spotify premium and said if i subscribed now ill get 30 days free. Does it means i got 2 months if i get subscribed included the one that i pay. Would u explain why i only get 1month? Sorry for my bad english
Hi, this is my first time to using spotify premium and said if i subscribed now ill get 30 days free. Does it means i got 2 months if i get subscribed included the one that i pay. Would u explain why...
Community Legend
851 Views
1 replies
0 likes
Hi there, Rogers has notified me that we will no longer be able to get Spotify through them. I want to make sure I don't lose my playlists or anything like that. What is the best way to proceed to continue to get Spotify without losing anything and r...
Hi there, Rogers has notified me that we will no longer be able to get Spotify through them. I want to make sure I don't lose my playlists or anything like that. What is the best...
Community Legend
238 Views
1 replies
0 likes
I have been paying 5.99 for the past months but suddenly they charged me 11.99. Why? I re applied for student discount. But can I get a refund?
I have been paying 5.99 for the past months but suddenly they charged me 11.99. Why? I re applied for student discount. But can I get a refund?
Regular
4558 Views
2 replies
0 likes
can't subscribe on premium! Pls help
can't subscribe on premium! Pls help
Not applicable
290 Views
2 replies
0 likes
Help me please. I made the purchase of the STUDENT spotify, I did the first time however I was not with documents at hand. So he asked me to put my card and charged again 8.50, but I could not get my file, it was not catching. Then I had to put my ca...
Help me please. I made the purchase of the STUDENT spotify, I did the first time however I was not with documents at hand. So he asked me to put my card and charged again 8.50, but I could not get my...
Roadie
384 Views
3 replies
0 likes
Hi at the end of 2017 I took out a 1 year premium subscription for myself. Am I able to add family members to this premium plan now and merge the existing plan into a Family plan, or do I need to wait until the year is up from the initial Premium sub...
Hi at the end of 2017 I took out a 1 year premium subscription for myself. Am I able to add family members to this premium plan now and merge the existing plan into a Family plan, or do I need to wai...
Community Legend
1435 Views
3 replies
0 likes
So I just switched over to the Hulu Spotify deal, and now my spotify account is saying I have to pay for the subscription again? I thought the switch would be free? (I had hulu before this deal and just combined them today) Help please?
So I just switched over to the Hulu Spotify deal, and now my spotify account is saying I have to pay for the subscription again? I thought the switch would be free? (I had hulu before this deal and j...
Community Legend
518 Views
1 replies
0 likes
Im done with Itunes, i've struggled for years to deal with its terrible program and today I decided enough is enough, im willing to pay the 5$ a month to free myself from Apple's cage. I had to go through a verification process where I uploaded proof...
Im done with Itunes, i've struggled for years to deal with its terrible program and today I decided enough is enough, im willing to pay the 5$ a month to free myself from Apple's cage. ...
Roadie
306 Views
1 replies
0 likes
they promised me two months for free and they did not keep it to me I do not buy premium again because they do not respect what they say I'm very upset
they promised me two months for free and they did not keep it to me I do not buy premium again because they do not respect what they say I'm very upset
Community Legend
245 Views
1 replies
0 likes
Me cobraron 2 cuentas y una estoy usando la otra no...pence que si la dejaba de usar no me la ivan a cobrae...¿como le doy de baja a la qie esta inactiva?porque cambie de telefono y quedo en ese telefono(ya formateado) la cuenta
Me cobraron 2 cuentas y una estoy usando la otra no...pence que si la dejaba de usar no me la ivan a cobrae...¿como le doy de baja a la qie esta inactiva?porque cambie de telefono y quedo en ese tele...
Roadie
222 Views
1 replies
0 likes
Olá, bom dia, recebi outra cobrança de 16,90 reais. Sendo que minha conta é Família e só será cobrada amanhã. Já mandei um email mês passado e o problema persiste. O que faço agora? Grato.
Olá, bom dia, recebi outra cobrança de 16,90 reais. Sendo que minha conta é Família e só será cobrada amanhã. Já mandei um email mês passado e o problema persiste. O que faço agora? Grato.
Spotify Star
276 Views
3 replies
0 likes
I was trying to sign up for a Spotify membership, took the student one. I put my credit card information in and pressed enter. I remember it saying, it will not charge before I did the SheerID thing. But it did, I haven't got my premium or a mail wit...
I was trying to sign up for a Spotify membership, took the student one. I put my credit card information in and pressed enter. I remember it saying, it will not charge before I did the SheerID t...
Roadie
205 Views
1 replies
0 likes
So, I tried the month version of Spotify Premium which was supposed to end 5 days ago, which was May 4th, as I started it on April 4th. I was trying to purchase things with my paypal today, and by the way, my plan was to cancel it tonight so I wouldn...
So, I tried the month version of Spotify Premium which was supposed to end 5 days ago, which was May 4th, as I started it on April 4th. I was trying to purchase things with my paypal today, and by th...
Community Legend
788 Views
1 replies
0 likes
Hola! Quiero dar de baja mi cuenta familiar premium pero dice que no soy la propietaria cuando en realidad lo soy.Necesito ayuda ya!
Hola! Quiero dar de baja mi cuenta familiar premium pero dice que no soy la propietaria cuando en realidad lo soy. Necesito ayuda ya!
Roadie
315 Views
1 replies
0 likes
Hello there, After this afternoon I will pay for the student account, but I canceled. The check seems to have been taken from my account and my account seems to be free. Can you help me?
Hello there, After this afternoon I will pay for the student account, but I canceled. The check seems to have been taken from my account and my account seems to be free. Can you help me? &nb...
Roadie
216 Views
1 replies
0 likes
Hi there, I currently have the plan that's Spotify Student Premium + Hulu and it says it's changing on 5/17 to just Spotify Premium. Why is my Hulu getting cancelled?
Hi there, I currently have the plan that's Spotify Student Premium + Hulu and it says it's changing on 5/17 to just Spotify Premium. Why is my Hulu getting cancelled?
Casual Listener
342 Views
2 replies
0 likes
I'm a new Spotify user and recently started an individual Premium trial. Right after I started it, Spotify on iOS had no difficulty seeing my "devices" including a Sonos speaker and my car speaker system. After a recent upgrade, the device menu acros...
I'm a new Spotify user and recently started an individual Premium trial. Right after I started it, Spotify on iOS had no difficulty seeing my "devices" including a Sonos speaker and my ca...
Casual Listener
611 Views
1 replies
0 likes
Es absolutamente segregador que no se pueda tener una cuenta premium sin tener que tener tarjetas de crédito y por ende estar obligado a pagar una mantención de esa tarjeta a un banco. Además, gran parte de la población en Chile no puede acceder a un...
Es absolutamente segregador que no se pueda tener una cuenta premium sin tener que tener tarjetas de crédito y por ende estar obligado a pagar una mantención de esa tarjeta a un banco. Además, gran p...
Newbie
1318 Views
1 replies
0 likes
