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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
130822 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
62834 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
242667 Views
149 replies
13 likes
Dear spotify, this night I received an e-mail from Sony telling that my subscription was canceled because of delayed payment. The point is, my account uses automatic payment, and it’s been like that for more than 2 years now. Also I said Sony because...
Dear spotify, this night I received an e-mail from Sony telling that my subscription was canceled because of delayed payment. The point is, my account uses automatic payment, and it’s been like that ...
Roadie
255 Views
1 replies
0 likes
My 1 month membership was about to finish, it finishes on 5/11/2018 and I decided to sign up for the Spotify and Hulu membership where it was 3 months for .99, I live in the United States and I was charged 1 cent on paypal and my account stated that ...
My 1 month membership was about to finish, it finishes on 5/11/2018 and I decided to sign up for the Spotify and Hulu membership where it was 3 months for .99, I live in the United States and I was c...
Community Legend
461 Views
1 replies
0 likes
I just signed up for the 30 day trial, and it confirmed my end date 30 days from now. However, when I opened my Spotify app, it said “Welcome to Spotify premium. Your 7 day trial starts today”. So have I got 30 days or 7 days for a trial?
I just signed up for the 30 day trial, and it confirmed my end date 30 days from now. However, when I opened my Spotify app, it said “Welcome to Spotify premium. Your 7 day trial starts today”. So ha...
Newbie
250 Views
1 replies
0 likes
Hilfe! Ich habe einen Spotify Account und vor einem Monat einen Premium Probemonat gemacht,jetzt will ich diesen kündigen,doch wenn ich auf Abbonement gehe wird mir Free angezeigt und ich kann Premium nicht kündigen,habe heute allerdings schon die er...
Hilfe! Ich habe einen Spotify Account und vor einem Monat einen Premium Probemonat gemacht,jetzt will ich diesen kündigen,doch wenn ich auf Abbonement gehe wird mir Free angezeigt und ich kann Premiu...
Spotify Star
282 Views
1 replies
0 likes
I just can't get Spotify to suscribe me to premium. I've had it for more than a year now and for some reason last month it said it had a problem and i was switched back to a free account.I've tried to pay with two different credit cards from differen...
I just can't get Spotify to suscribe me to premium. I've had it for more than a year now and for some reason last month it said it had a problem and i was switched back to a free account. I've tried...
Community Legend
243 Views
1 replies
0 likes
Hi, I picked Student Subscription and entered my card details, i received a bank notification of charging the purchase but i was not able to complete the registration because the page did not showed me school degails and my account has not switch to ...
Hi, I picked Student Subscription and entered my card details, i received a bank notification of charging the purchase but i was not able to complete the registration because the page did not showed ...
Spotify Star
504 Views
5 replies
0 likes
Estou tendo problemas para pagar meu Spotify...toda a vez q tento mudar para boleto parece essa campo vermelho
Estou tendo problemas para pagar meu Spotify...toda a vez q tento mudar para boleto parece essa campo vermelho
Roadie
306 Views
1 replies
0 likes
Hello everyone.I have a free subscription and the other day I activated the Premium students.I entered my credit card details and had 2 credits from €4.99.Why 2 credits?But above all, why is my subscription not active?It's already been 24 hours, and ...
Hello everyone. I have a free subscription and the other day I activated the Premium students. I entered my credit card details and had 2 credits from €4.99. Why 2 credits? But above all, why is ...
Composer
463 Views
2 replies
1 likes
Hey there!I've been Spotify Premium User for about two years now, and in the last couple of months I had troubles with sSPotify wanting me o update my Payment information. I have a Paypal Account which is linked with my (Austrian) Bank Account which ...
Hey there! I've been Spotify Premium User for about two years now, and in the last couple of months I had troubles with sSPotify wanting me o update my Payment information. I have a Paypal Account...
Roadie
1052 Views
1 replies
0 likes
Hi, this is my first time to using spotify premium and said if i subscribed now ill get 30 days free. Does it means i got 2 months if i get subscribed included the one that i pay. Would u explain why i only get 1month? Sorry for my bad english
Hi, this is my first time to using spotify premium and said if i subscribed now ill get 30 days free. Does it means i got 2 months if i get subscribed included the one that i pay. Would u explain why...
Community Legend
870 Views
1 replies
0 likes
Hi there, Rogers has notified me that we will no longer be able to get Spotify through them. I want to make sure I don't lose my playlists or anything like that. What is the best way to proceed to continue to get Spotify without losing anything and r...
Hi there, Rogers has notified me that we will no longer be able to get Spotify through them. I want to make sure I don't lose my playlists or anything like that. What is the best...
Community Legend
248 Views
1 replies
0 likes
I have been paying 5.99 for the past months but suddenly they charged me 11.99. Why? I re applied for student discount. But can I get a refund?
I have been paying 5.99 for the past months but suddenly they charged me 11.99. Why? I re applied for student discount. But can I get a refund?
Regular
4786 Views
2 replies
0 likes
can't subscribe on premium! Pls help
can't subscribe on premium! Pls help
Not applicable
302 Views
2 replies
0 likes
Help me please. I made the purchase of the STUDENT spotify, I did the first time however I was not with documents at hand. So he asked me to put my card and charged again 8.50, but I could not get my file, it was not catching. Then I had to put my ca...
Help me please. I made the purchase of the STUDENT spotify, I did the first time however I was not with documents at hand. So he asked me to put my card and charged again 8.50, but I could not get my...
Roadie
401 Views
3 replies
0 likes
Hi at the end of 2017 I took out a 1 year premium subscription for myself. Am I able to add family members to this premium plan now and merge the existing plan into a Family plan, or do I need to wait until the year is up from the initial Premium sub...
Hi at the end of 2017 I took out a 1 year premium subscription for myself. Am I able to add family members to this premium plan now and merge the existing plan into a Family plan, or do I need to wai...
Community Legend
1463 Views
3 replies
0 likes
So I just switched over to the Hulu Spotify deal, and now my spotify account is saying I have to pay for the subscription again? I thought the switch would be free? (I had hulu before this deal and just combined them today) Help please?
So I just switched over to the Hulu Spotify deal, and now my spotify account is saying I have to pay for the subscription again? I thought the switch would be free? (I had hulu before this deal and j...
Community Legend
529 Views
1 replies
0 likes
Im done with Itunes, i've struggled for years to deal with its terrible program and today I decided enough is enough, im willing to pay the 5$ a month to free myself from Apple's cage. I had to go through a verification process where I uploaded proof...
Im done with Itunes, i've struggled for years to deal with its terrible program and today I decided enough is enough, im willing to pay the 5$ a month to free myself from Apple's cage. ...
Roadie
317 Views
1 replies
0 likes
they promised me two months for free and they did not keep it to me I do not buy premium again because they do not respect what they say I'm very upset
they promised me two months for free and they did not keep it to me I do not buy premium again because they do not respect what they say I'm very upset
Community Legend
253 Views
1 replies
0 likes
Me cobraron 2 cuentas y una estoy usando la otra no...pence que si la dejaba de usar no me la ivan a cobrae...¿como le doy de baja a la qie esta inactiva?porque cambie de telefono y quedo en ese telefono(ya formateado) la cuenta
Me cobraron 2 cuentas y una estoy usando la otra no...pence que si la dejaba de usar no me la ivan a cobrae...¿como le doy de baja a la qie esta inactiva?porque cambie de telefono y quedo en ese tele...
Roadie
225 Views
1 replies
0 likes
Olá, bom dia, recebi outra cobrança de 16,90 reais. Sendo que minha conta é Família e só será cobrada amanhã. Já mandei um email mês passado e o problema persiste. O que faço agora? Grato.
Olá, bom dia, recebi outra cobrança de 16,90 reais. Sendo que minha conta é Família e só será cobrada amanhã. Já mandei um email mês passado e o problema persiste. O que faço agora? Grato.
Spotify Star
299 Views
3 replies
0 likes
