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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
75476 Views
20 replies
101 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
140429 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
80909 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
270743 Views
159 replies
13 likes
Premium:El día de ayer realicé el pago de mi cuenta Premium, pero minutos más tarde cambié a un plan familiar. Se realizan 2 cobros, el Premium y el familiar? O cómo es el cobro?
Premium: El día de ayer realicé el pago de mi cuenta Premium, pero minutos más tarde cambié a un plan familiar. Se realizan 2 cobros, el Premium y el familiar? O cómo es el cobro?
Roadie
1813 Views
3 replies
0 likes
PlanFree/Premium/StudentCountry USDeviceiPhone 6s, Dell InspironOperating SystemiOS 10, Windows 10 My Question or Issue Been trying to subscribe to a Premium account for the past few days. Once I've filled all of my information out correctly and hit ...
Plan Free/Premium/Student Country US Device iPhone 6s, Dell Inspiron Operating System iOS 10, Windows 10 My Question or Issue Been trying to subscribe to a Premium accoun...
Community Legend
1009 Views
1 replies
0 likes
Hallo Unterstützung Team,ich zahle meiner premium Konto am 18ten am Monat. Ist es möglich den Datum zu wechseln am 26en am Monat? Mit freundlichen Grüße,Svetoslav Krastev
Hallo Unterstützung Team, ich zahle meiner premium Konto am 18ten am Monat. Ist es möglich den Datum zu wechseln am 26en am Monat? Mit freundlichen Grüße, Svetoslav Krastev
Spotify Star
1715 Views
1 replies
0 likes
Boa noite, sou assinante Premium, mas a um tempo que n uso o app e vem descontando todo mês na minha fatura, e n consigo entrar nao consigo fazer o cancelamento, já tentei entrar na conta , mas n entra na msm, peço que cancelem por favor, obrigado
Boa noite, sou assinante Premium, mas a um tempo que n uso o app e vem descontando todo mês na minha fatura, e n consigo entrar nao consigo fazer o cancelamento, já tent...
Roadie
743 Views
1 replies
0 likes
Unscuscribed, but now I want to subscribe again through PayPal. Would be my 2nd time with using PayPal as a payment method, but it's not accepting for some reason. I click on "continue" on the PayPal tab, click on my payment method, "agree & continue...
Unscuscribed, but now I want to subscribe again through PayPal. Would be my 2nd time with using PayPal as a payment method, but it's not accepting for some reason. I click on "continue" on t...
Community Legend
975 Views
3 replies
0 likes
So I normally use a Spotify prepaid $10 card to continue my Premium subscription every month. Last month, I had to use a debit card to pay for it. Come time to renew again a week or so ago, and I use a Spotify $10 card again. I can't take my debit ca...
So I normally use a Spotify prepaid $10 card to continue my Premium subscription every month. Last month, I had to use a debit card to pay for it. Come time to renew again a week or so ago, ...
Spotify Star
1338 Views
3 replies
0 likes
I have purchased a spotify premium but still not activating. Pls help..
I have purchased a spotify premium but still not activating. Pls help..
Spotify Star
1263 Views
5 replies
0 likes
I am being charged on my bank account for an account I don't have. I have a free account that I set up for my daughter, but we don't have a premium account and yet I am being charged monthly for one. PLEASE HELP!I don't have twitter...can we please e...
I am being charged on my bank account for an account I don't have. I have a free account that I set up for my daughter, but we don't have a premium account and yet I am being charged monthly for one....
Spotify Star
876 Views
3 replies
0 likes
Hello,I have a Miezu m3 note.I decided to erase all my unsefull files in my phone, and I reset.When I redownloaded Spotify I didn't see Premium in my account, even though I HAVE it.I tried to change my password and connect to facebook, but it doesn't...
Hello, I have a Miezu m3 note. I decided to erase all my unsefull files in my phone, and I reset. When I redownloaded Spotify I didn't see Premium in my account, even though I ...
Community Legend
447 Views
1 replies
0 likes
PlanPremiumCountryItaly smartphone Miezu m3 noteOperating Systemandroid My Question or Issue
Plan Premium Country Italy smartphone Miezu m3 note Operating System android My Question or Issue
Music Fan
447 Views
2 replies
0 likes
Recently I was going through my bank account and I notice my Spotify payment went up to $17.99 on the 29th of June. I havent heard of any major increase in cost, but some how it automatically went from Premium to Premium Family account without my con...
Recently I was going through my bank account and I notice my Spotify payment went up to $17.99 on the 29th of June. I havent heard of any major increase in cost, but some how it automatically went fr...
Spotify Star
530 Views
1 replies
0 likes
PlanSpotify Premium with HuluCountryUSDeviceSamsung J7Operating SystemWindows 10 - Google Chrome Browser My Question or IssueAs said with the subject, I've had a problem come up with the spotify + hulu bundle for $12.99 USD. I've had the plan for alm...
Plan Spotify Premium with Hulu Country US Device Samsung J7 Operating System Windows 10 - Google Chrome Browser My Question or Issue As said with the subject, I've had a problem come...
Community Legend
1256 Views
1 replies
0 likes
PlanPremiumCountryU.K Operating SystemAndroid My Question or Issue They have been double charging me for 6 months, and make it impossible online to contact them or to post a problem online Spotify has the worst customer service I have ever seen and c...
Plan Premium Country U.K Operating System Android My Question or Issue They have been double charging me for 6 months, and make it impossible online to contact them or ...
Community Legend
566 Views
1 replies
0 likes
Country: Philippines DeviceIphone 6 My Question or Issue I already paid for my globe prepaid bill, but my spotify account said that I haven't paid for premium even if my spotify is paid through my globe account. I got downgraded to a free account, an...
Country: Philippines Device Iphone 6 My Question or Issue I already paid for my globe prepaid bill, but my spotify account said that I haven't paid for premium even ...
Spotify Star
858 Views
2 replies
0 likes
Pagueimeu boleto a 3 dias atrás, e até agora nada, fico pensando, será q eu tinha q ter pago no banco? (Pq paguei na lotérica) Ou então fui roubado ;-; tenho até a nota aqui que foi pago, tá acontecendo pra alguém também? Tem solução?
Pagueimeu boleto a 3 dias atrás, e até agora nada, fico pensando, será q eu tinha q ter pago no banco? (Pq paguei na lotérica) Ou então fui roubado ;-; tenho até a nota aqui que foi pago, tá acontece...
Not applicable
587 Views
2 replies
0 likes
PlanFree/PremiumCountry- USA Device- IPhone XOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country- USA Device- IPhone X Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Community Legend
543 Views
1 replies
0 likes
PlanPremiumCountrySingaporeDeviceiPhone XOperating SystemiOS 11 My Question or Issue 1) Just subscribed the premium services, do I still get the 30-day free trial? 2) the profile user name inthe account setting is a mess, there is a chain of lengthy ...
Plan Premium Country Singapore Device iPhone X Operating System iOS 11 My Question or Issue 1) Just subscribed the premium services, do I still get the 30-day free trial? &nbs...
Casual Listener
674 Views
5 replies
0 likes
PlanPremiumCountry USADeviceSamsung Galaxy Note 8Operating SystemWindows 10 64-Bit My Question or Issue Cannot unsubscribe, when I try to it simply boots me back to the main page and says, "Oops! Something went wrong, please try again." Have tried mu...
Plan Premium Country USA Device Samsung Galaxy Note 8 Operating System Windows 10 64-Bit My Question or Issue Cannot unsubscribe, when I try to it simply boots me back to...
Music Fan
753 Views
3 replies
0 likes
PlanPremiumCountryTurkeyDeviceVestel VenusOperating SystemAndroid My Question or IssueI am trying to purchase premium and i can't pay. "It's says payment is failed" I asked my friends and they are on a same problem. I think its about our country. I c...
Plan Premium Country Turkey Device Vestel Venus Operating System Android My Question or Issue I am trying to purchase premium and i can't pay. "It's says payment is failed" I asked m...
Music Fan
1112 Views
2 replies
0 likes
PlanPremiumCountry South AfricaDeviceOnePlus 5T, Windows, iPhone XOperating SystemAndroid 8.1, Windows 10, iOS 11 My Question or Issue When trying to pay with my card, my financial company sends me an error message saying I cannot make international ...
Plan Premium Country South Africa Device OnePlus 5T, Windows, iPhone X Operating System Android 8.1, Windows 10, iOS 11 My Question or Issue When trying to pay with my ca...
Casual Listener
761 Views
1 replies
0 likes
