Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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Start a topicI dont use Spotify enough to pay for a subscription I'm going to cancel subscription
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
PlanFree/PremiumCountry Device Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue why does spotify keep saying ‘payment failed’, my card is not invalid.
I was in the middle of a one month premium plan, but another plan was offered which was a three month premium plan. I was able to subscribe in to the said premium and I was given a receipt through my email. The problem was, I was still subscribed in ...
PlanPremiumCountryEurope, Italy My Question or IssueYesterday I had trouble about the three months €0,99 Premium subscripription. I was not able to pay, now the offer is not avaiable. How can i contact a spotify operator?
Plan Premium Country Poland Device PC Operating System Windows 10 My Question or Issue Today i bought the 3 month premium plan for 0.99$, money was taken from my bank account but the premium never appeared, during the transaction there was an error s...
I saw th promo for .99 for 3 months and i went to purchase it but it went back to 9.99... how can i fix that? and on that note i am also interested in paying through itunes, how do i do that? i read that it’s possible since they are partners or somet...
I’ve just noticed I’ve been on the family premium package for several months, paying £14.99 instead of the standard £9.99 that I originally signed up for. Has anyone else been opted into this without knowing?PlanPremiumCountry UKDeviceiPhone 8 Plus O...
PlanPremiumCountry ArgentinaDeviceIphone 7 , ipod touch y ipadOperating SystemIos el ultimo My Question or IssueHola ,Tengo Spotify premium desde hace años, hace unas semanas hice un cambio de tarjeta por que me la robaron , cuando recibi la nueva in...
Hello,i am a premium customer since 2011 or 2012 already as far as i can remember. It always were managed by Telekom due to my mobile contract. However, yesterday i changed my mobile provider and so my Premium Membership has vanished. I wanted to buy...
My Question or Issue I paid for RM2 premium for my account using credit card but it doesn't work. It des got charged but i didn't get the premium experiences
PlanFreeCountry MalaysiaDeviceOnePlus 2Operating System Android My Question or Issue Tried to make a purchase for 3 months premium subscription for RM 2 but it says that my card can't be accepted . Tried with other cards both debit and credit but sti...
Hi all, I can't get access through my premium account although the payment has been made through iTunes. In my account details I still have access to the free service only. Please give me a hand. Thanks. Alessandro
Tried out hulu through spotify and decided I wanted to do ad-free viewing. Couldn't upgrade it through Hulu so I had to cancel hulu on my Spotify account. After that, My hulu account still said I had to manage my billing/upgrading through Spotify. Ta...
PlanFree/PremiumCountry Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Hi, I paid for premium account but it is still free. And I pay it twice still not happened.
Boa noite!Fiz o pagamento de umaconta premium desde o dia 11/05 e o pagamento foi confirmando, contudo a conta continua free mesmo tendo sido pago.
PlanFree/PremiumCountryCanada DevicePC, BlackBerry KeyOneOperating SystemLinux, Android My Question or IssueHi, I have pay for the Premium service but my transaction has fail 3 times by the web site, I've received a notification from my bank that the...
PlanFamilyCountry MexicoDeviceCellphone and PC'sOperating SystemAndroid/windows My Question or Issue I have this problem. I have a family plan that it's paid every 13rd montly; but since yesterday i cant log in to any account, and if it happens, does...
I did not receive promotion and I was charged on the credit cardPlanPremiumCountryBrazil Device(Samsung Galaxy 9)Operating System(Android Oreo, Windows 10)My Question or Issue I received promotion email spotify 1.99 for 3 months, only a test was alre...
PlanCurrently Free/was premiumCountry Bulgaria My Question or Issue Recently I received the notification that spotify can't process my PayPal payment. I wanted to switch my paypal account, however, I maybe read the wrong article, so first of all I ca...
Payed 10 bucks for a Spotify gift card to renew my service. Just dropped to free, and keeps bugging me about getting the family plan. Snoused around and figured it's prolly cuz I have a Spotify app on my computer too, so I wont be burning up my phone...