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Solved!! Cancel subscription and get a refund

I dont use Spotify enough to pay for a subscription I'm going to cancel subscription

  • Visitor
  • Satyampriyanshu
  • Casual Listener
  • 53669 Views
  • 34 replies
  • 3 likes
  • 53669 Views
  • 34 replies
  • 3 likes

Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • Susan_GP
  • Moderator
  • 6875 Views
  • 23 replies
  • 2 likes
  • 6875 Views
  • 23 replies
  • 2 likes

Payment Cancellation

I was going through the process of a student subscription but decided not to when I got to the "Find your school" section of the process. My Bank account now shows that that the subscription charge is pending and my available balance has been reduced...

  • Newbie
  • I was going through the process of a student subscription but decided not to when I got to the "Find your school" section of the process. My Bank account now shows that that the subscription charge i...
  • Maxim
  • Spotify Star
  • 6637 Views
  • 1 replies
  • 0 likes
  • 6637 Views
  • 1 replies
  • 0 likes

Premium pausado

Boa tarde! Efetuei o pagamento do spotify premium que estava pausado, porem, ainda nao obtive a liberaçao. O que fazer?

  • Visitor
  • Boa tarde! Efetuei o pagamento do spotify premium que estava pausado, porem, ainda nao obtive a liberaçao. O que fazer?
  • Bittencourt
  • Spotify Star
  • 11636 Views
  • 1 replies
  • 0 likes
  • 11636 Views
  • 1 replies
  • 0 likes

Superuser Contribution Recusa de Premium

Eu tenho uma conta free desde 2013 quando morava na Suíça, agora voltei ao Brasil e minha amiga e eu - moramos juntas - estamos pagando um plano familiar premium. Já mudei meu endereço, mas o spotify continua cancelando meu premium dizendo que não po...

  • Newbie
  • Eu tenho uma conta free desde 2013 quando morava na Suíça, agora voltei ao Brasil e minha amiga e eu - moramos juntas - estamos pagando um plano familiar premium. Já mudei meu endereço, mas o spotify...
  • Julian
  • Moderator
  • 6636 Views
  • 1 replies
  • 0 likes
  • 6636 Views
  • 1 replies
  • 0 likes

Superuser Contribution Quisiera actualizar mis datos de pago a una tarjeta de débito

Buenas tardes, quisiera actualizar mis datos de pago a una tarjeta de débito pero no existe la opción de débito, solo me sale la opción tarjeta de crédito. Como puedo hacer para cambiarlo ya que voy a dar de baja mi tarjeta de crédito.Gracias

  • Casual Listener
  • Buenas tardes, quisiera actualizar mis datos de pago a una tarjeta de débito pero no existe la opción de débito, solo me sale la opción tarjeta de crédito. Como puedo hacer para cambiarlo ya que voy ...
  • Mairadr
  • Casual Listener
  • 7280 Views
  • 2 replies
  • 0 likes
  • 7280 Views
  • 2 replies
  • 0 likes

unsubscribing instantly

i was about to start spotify premium month trial but when i entered the code given and proceeded it messaged me again saying it's been cancelled?anyone able to help? thank u

  • Newbie
  • i was about to start spotify premium month trial but when i entered the code given and proceeded it messaged me again saying it's been cancelled? anyone able to help? thank u
  • Keanu_C
  • Community Legend
  • 6778 Views
  • 1 replies
  • 0 likes
  • 6778 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problemas con mi cuenta

Pagué para tener mi suscripción premium a través de Adyen en un oxxo , teniendo el código de barras en mi teléfono . Se realizó el cargo, pero sigo con mi cuenta gratis Solicito respuesta , soy un cliente frecuente

  • Casual Listener
  • Pagué para tener mi suscripción premium a través de Adyen en un oxxo , teniendo el código de barras en mi teléfono . Se realizó el cargo, pero sigo con mi cuenta gratis Solicito respuesta , soy un ...
  • Julian
  • Moderator
  • 6744 Views
  • 1 replies
  • 0 likes
  • 6744 Views
  • 1 replies
  • 0 likes

Premium payment

What will happen if i paid to have a spotify premium but still in 7 days free trial?

  • Regular
  • What will happen if i paid to have a spotify premium but still in 7 days free trial?
  • songassistant
  • Composer
  • 6500 Views
  • 10 replies
  • 0 likes
  • 6500 Views
  • 10 replies
  • 0 likes

Superuser Contribution Payment confirmation

Hi all,I wanted to get spotify premium for students, so i followed all the steps and uploaded a document stating i was a student. I got the mail that said everything was fine+ a link to confirm the purchase. When i want to confirm the purchase it goe...

  • Newbie
  • Hi all, I wanted to get spotify premium for students, so i followed all the steps and uploaded a document stating i was a student. I got the mail that said everything was fine+ a link to confirm the...
  • Julian
  • Moderator
  • 6716 Views
  • 1 replies
  • 0 likes
  • 6716 Views
  • 1 replies
  • 0 likes

Superuser Contribution No button to activate Hulu?

The button to activate Hulu just isn't there eventhough it says that I have the Student Spotify and being charged 4.99 plus tax. Spotify works just fine just can't activate Hulu.

  • Regular
  • The button to activate Hulu just isn't there eventhough it says that I have the Student Spotify and being charged 4.99 plus tax. Spotify works just fine just can't activate Hulu.
  • meo25094
  • Newbie
  • 13868 Views
  • 4 replies
  • 0 likes
  • 13868 Views
  • 4 replies
  • 0 likes

Can't change country of residence or payment method

Hi there, I'm trying to change the credit card I'm using for my premium subscription, but it's telling me I need to change my country of residence first. When I try to change my country of residence they tell me to do so by changing my payment method...

  • Newbie
  • Hi there,   I'm trying to change the credit card I'm using for my premium subscription, but it's telling me I need to change my country of residence first.   When I try to change my cou...
  • user-removed
  • Not applicable
  • 383 Views
  • 2 replies
  • 0 likes
  • 383 Views
  • 2 replies
  • 0 likes

Subscription

I made a random account for Spotify and had got premium subscription under my moms credit card on it but I no longer use that Spotify account so I want to cancel the subscription but I forgot the name, in which I had put for the account and the passw...

  • Newbie
  • I made a random account for Spotify and had got premium subscription under my moms credit card on it but I no longer use that Spotify account so I want to cancel the subscription but I forgot th...
  • imattolo
  • Community Legend
  • 271 Views
  • 1 replies
  • 0 likes
  • 271 Views
  • 1 replies
  • 0 likes

Superuser Contribution Confuse

I would like to unsubscribe my 6 months premium on spotify, however my billing is through Singtel. I cant seem to find the 'Cancel' or 'Unsubscribe' button. Do i need to contact Singtel to unsubscribe. Please help.

  • Casual Listener
  • I would like to unsubscribe my 6 months premium on spotify, however my billing is through Singtel. I cant seem to find the 'Cancel' or 'Unsubscribe' button. Do i need to contact Singtel to unsubscrib...
  • Chris
  • Spotify
  • 373 Views
  • 3 replies
  • 0 likes
  • 373 Views
  • 3 replies
  • 0 likes

Pay for year up front?

I did this last year and subs just expired and want to do it again but cant find the option. As someone with variable monthly income, Im not interested in yet more monthly direct debits in my life, taking money when I'm not ready for it. Anyone solve...

  • Casual Listener
  • I did this last year and subs just expired and want to do it again but cant find the option. As someone with variable monthly income, Im not interested in yet more monthly direct debits in my life, t...
  • whatfriends
  • Casual Listener
  • 353 Views
  • 2 replies
  • 0 likes
  • 353 Views
  • 2 replies
  • 0 likes

Took money but there is no premium

Hi my problem is simple. I was trying to activate premium for students and after i did the first step (master card number etc) i canceled every action. When i look on my bank account it shows me that spotify took 9,99zł (i live in poland) but i dont ...

  • Newbie
  • Hi my problem is simple. I was trying to activate premium for students and after i did the first step (master card number etc) i canceled every action. When i look on my bank account it shows me that...
  • Maxim
  • Spotify Star
  • 280 Views
  • 1 replies
  • 0 likes
  • 280 Views
  • 1 replies
  • 0 likes

Family account and changing country

HI, we have moved countries and i have successfully managed to change the country setting in the family premium account, but the rest of the family members are still on the old country and there seem to be no way of changing that? I want all the fami...

  • Regular
  • HI, we have moved countries and i have successfully managed to change the country setting in the family premium account, but the rest of the family members are still on the old country and there seem...
  • Maxim
  • Spotify Star
  • 452 Views
  • 1 replies
  • 0 likes
  • 452 Views
  • 1 replies
  • 0 likes

Trying to cancel subscription but won't allow me

I had spotify before as a student and I was going to switch over from Tidal and didn't like it, trying to cancel subscription but the option is not available, yet I was already charged for the month. HELP.

  • Newbie
  • I had spotify before as a student and I was going to switch over from Tidal and didn't like it, trying to cancel subscription but the option is not available, yet I was already charged for the month....
  • Maxim
  • Spotify Star
  • 589 Views
  • 1 replies
  • 0 likes
  • 589 Views
  • 1 replies
  • 0 likes

Two Accounts, Two Charges

About 2 years ago, I opened an account. Canceled it (paid $5.00+ p/m) to keeps playlists, etc.) I've since opened another Spotify account and want to completely cancel the one I opened two years ago but that email no longer exists and I don't really ...

  • Newbie
  • About 2 years ago, I opened an account.  Canceled it (paid $5.00+ p/m) to keeps playlists, etc.) I've since opened another Spotify account and want to completely cancel the one I opened two year...
  • Maxim
  • Spotify Star
  • 1698 Views
  • 1 replies
  • 0 likes
  • 1698 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify is raising its prices in Norway

Hi everyone, Spotify Staff here. The cost of Spotify varies across select regions. In order to meet market demands and conditions, while continuing to offer a great personalised service, Spotify will be increasing the price of our Premium subscriptio...

  • Spotify
  • Spotify
  • Hi everyone, Spotify Staff here.   The cost of Spotify varies across select regions. In order to meet market demands and conditions, while continuing to offer a great personalised service, ...
  • 18311 Views
  • 0 replies
  • 6 likes
  • 18311 Views
  • 0 replies
  • 6 likes

Impossible to change my country AND/OR credit card

Hello everyone ! First of all, I'm well aware of this article. I opened my account in France several years ago. I'm now living in Canada, and want to change my country and credit card. I've been trying for several months and it's not working ! I'm no...

  • Newbie
  • Hello everyone !   First of all, I'm well aware of this article.   I opened my account in France several years ago. I'm now living in Canada, and want to change my country and credit ca...
  • ollitei
  • Newbie
  • 1645 Views
  • 2 replies
  • 0 likes
  • 1645 Views
  • 2 replies
  • 0 likes