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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
74973 Views
20 replies
99 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
140068 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
80325 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
269340 Views
159 replies
13 likes
I tried twice to apply for the premium account but I had insufficient credit on my phone and then when I wanted to apply for the third time it says that I have ran out of attempts using my mobile number? pls, help is there anyway i can redo the regis...
I tried twice to apply for the premium account but I had insufficient credit on my phone and then when I wanted to apply for the third time it says that I have ran out of attempts using my mo...
Roadie
281 Views
1 replies
0 likes
Holaaa linda noche, hace unos días realize el Spotify premium para estudiandtes ingrese mis datos comprobé que soy estudiante y ya se realizó el cargo pero aún sigue en (free) como puedo cancelar los pago?? Ayudaa My Question or Issue
Holaaa linda noche, hace unos días realize el Spotify premium para estudiandtes ingrese mis datos comprobé que soy estudiante y ya se realizó el cargo pero aún sigue en (free) como puedo cancelar los...
Roadie
424 Views
1 replies
0 likes
Everytime I click an amount and enter my # and press next, it keeps saying an error and I can't proceed (I did it on pc) I tried everything and still nothing. Really need the premium plz send help
Everytime I click an amount and enter my # and press next, it keeps saying an error and I can't proceed (I did it on pc) I tried everything and still nothing. Really need the premium plz send help
Roadie
396 Views
1 replies
0 likes
Where is the Spotify Premium I bought? My QuCestion or Issue Can someone help me at Spotify?
Where is the Spotify Premium I bought? My QuCestion or Issue Can someone help me at Spotify?
Roadie
278 Views
1 replies
0 likes
PlanFree/PremiumCountry NetherlandsDevice(iPhone 8Operating System(iOS 11 My Question or Issue I have a spotify giftcard. But i cant use it. Never used the free trial and i dont want to. They only give me the option to pay through creditcard, ideal o...
Plan Free/Premium Country Netherlands Device (iPhone 8 Operating System (iOS 11 My Question or Issue I have a spotify giftcard. But i cant use it. Never used the free tri...
Community Legend
776 Views
5 replies
0 likes
My Question or Issue Hi i am wondering what to do. I paid for premium yesterday. And then cancelled my card details with them today. Then got an email saying my premium runs out tommoroe. I hope not as ive paid 9.99 for another month on yesyerday
My Question or Issue Hi i am wondering what to do. I paid for premium yesterday. And then cancelled my card details with them today. Then got an email saying my premium runs out tommoroe. I ho...
Spotify Star
492 Views
3 replies
0 likes
PlanFree/Premium PremiumCountryUSA Deviceiphone 5Operating System(iOS 10, Android Oreo, Windows 10,etc.)I received gift card with gift code and inadvertently signed up on my ipad instead of my phone. How do I switch the subscription from ipad to phon...
Plan Free/Premium Premium Country USA Device iphone 5 Operating System (iOS 10, Android Oreo, Windows 10,etc.) I received gift card with gift code and inadvert...
Not applicable
238 Views
1 replies
0 likes
PlanFree/PremiumCountry DeviceiPhone 6sOperating SystemIOS 10 My Question or Issue I am late on my premium payment and when I log in and go to subscription it says I’m not on a subscription how do I update my payment and carry on with premium
Plan Free/Premium Country Device iPhone 6s Operating System IOS 10 My Question or Issue I am late on my premium payment and when I log in and go to subscription i...
Casual Listener
324 Views
2 replies
0 likes
Hi guys, My Plan with Vodafone is ,,Red Connect" which give me access for free to spotify premium.I have already subscribe, activate and connect subscryption with my already exysting spotify account. But when i log in it still showing Free. I have co...
Hi guys, My Plan with Vodafone is ,,Red Connect" which give me access for free to spotify premium. I have already subscribe, activate and connect subscryption with my already exysting ...
Community Legend
1641 Views
1 replies
0 likes
PlanPremiumCountryUnited States Device(All Platforms)Operating System(All Platforms) My Question or IssueI pay a monthly subscription fee so I don't have to deal with ads. So why is Drake being advertised on the cover of nearly every sponsored playli...
Plan Premium Country United States Device (All Platforms) Operating System (All Platforms) My Question or Issue I pay a monthly subscription fee so I don't have to de...
Spotify
1178 Views
1 replies
4 likes
PlanPremium Philippines Device(Samsung Grand Prime)Operating System(Android) Hi. I already paid my spotify premium, just want to know why I'm still on free spotify?
Plan Premium Philippines Device (Samsung Grand Prime) Operating System (Android) Hi. I already paid my spotify premium, just want to know why I'm still on free ...
Casual Listener
387 Views
2 replies
0 likes
PlanFamily/Premium My Question or Issue I'm a private contractor so sometimes my cash flow is a bit slow. If I don't have the money to pay off the card that I put all my streaming accounts on I just let it go until I can afford to pay it off as appos...
Plan Family/Premium My Question or Issue I'm a private contractor so sometimes my cash flow is a bit slow. If I don't have the money to pay off the card that I ...
Spotify Star
319 Views
1 replies
0 likes
I paid for the student premium account and I got veriefied already since yesterday and my account still says I am on the free subscriptions. I saw that there was a pending charge in my bank account ,how can I fix this to have my premium account worki...
I paid for the student premium account and I got veriefied already since yesterday and my account still says I am on the free subscriptions. I saw that there was a pending charge in my bank account ,...
Spotify Star
832 Views
3 replies
0 likes
Hello, I was unable to verify my status as a student even though I followed the verification instructions multiple times, however my card has still been charged. When will I see a refund on my card? Thank you
Hello, I was unable to verify my status as a student even though I followed the verification instructions multiple times, however my card has still been charged. When will I see a refund on ...
Spotify Star
314 Views
1 replies
0 likes
PlanPremium CountryUnited States DeviceiPhone8Operating SystemiOS 10 My Question or IssueI have been paying for Spotify for 2 years. In the past two months, I have only had the free version but I've still been charged for premium. Its obviously not a...
Plan Premium Country United States Device iPhone8 Operating System iOS 10 My Question or Issue I have been paying for Spotify for 2 years. In the past two month...
Spotify Star
2391 Views
2 replies
1 likes
PlanPremiumCountrySouth Africa My Question or Issue I've been with Spotify since its inception here in South Africa. Very disappointed that there is no family plan yet and no plans for it. Either you guys need to up your game really quickly or I'm go...
Plan Premium Country South Africa My Question or Issue I've been with Spotify since its inception here in South Africa. Very disappointed that there is no family plan yet and no pl...
Casual Listener
2962 Views
2 replies
21 likes
I'm trying to cancel both mine and my brother's Spotify premium subscriptions via the web browser (which is how we bought it) and we keep getting "Oops something went wrong!" when hitting "Cancel Subscription" I need this canceled ASAP before the acc...
I'm trying to cancel both mine and my brother's Spotify premium subscriptions via the web browser (which is how we bought it) and we keep getting "Oops something went wrong!" when hitting "Cancel Sub...
Roadie
542 Views
1 replies
0 likes
Hi, I am trying to activate Premium account for 3 months for 0,99 euro. But my payment just does not work. I have even asked my friends to use their cards they normally use to pay for me but get the same error. ( It is in Czech: the payment was not s...
Hi, I am trying to activate Premium account for 3 months for 0,99 euro. But my payment just does not work. I have even asked my friends to use their cards they normally use to pay for m...
Roadie
409 Views
1 replies
1 likes
Hola, necesito ayuda.Me dí de baja en Mayo de 2018 y me siguen descontando la promo Spotify de $69ARS mensuales.Peor aún, en mi perfil figura como que tengo Spotify Free. ¿Que debo hacer para que realmente me den de baja?
Hola, necesito ayuda. Me dí de baja en Mayo de 2018 y me siguen descontando la promo Spotify de $69ARS mensuales. Peor aún, en mi perfil figura como que tengo Spotify Free. ¿...
Roadie
1313 Views
1 replies
0 likes
PlanPremiumCountry TurkeyDeviceiPhone 7 PlusOperating SystemİOS 11 My Question or Issue Kartımda sıkıntı olmamasına rağmen ödeme sorunu veriyor
Plan Premium Country Turkey Device iPhone 7 Plus Operating System İOS 11 My Question or Issue Kartımda sıkıntı olmamasına rağmen ödeme sorunu veriyor
Roadie
528 Views
1 replies
1 likes
