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Forum Posts

Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • nacho121
  • Visitor
  • 12283 Views
  • 24 replies
  • 2 likes
  • 12283 Views
  • 24 replies
  • 2 likes

Superuser Contribution Verifying student and free trial inquiry

Im done with Itunes, i've struggled for years to deal with its terrible program and today I decided enough is enough, im willing to pay the 5$ a month to free myself from Apple's cage. I had to go through a verification process where I uploaded proof...

  • Casual Listener
  • Im done with Itunes, i've struggled for years to deal with its terrible program and today I decided enough is enough, im willing to pay the 5$ a month to free myself from Apple's cage.    ...
  • SergioDavid
  • Roadie
  • 210 Views
  • 1 replies
  • 0 likes
  • 210 Views
  • 1 replies
  • 0 likes

Superuser Contribution Falha de pagamento

Estou tendo problemas para pagar meu Spotify...toda a vez q tento mudar para boleto parece essa campo vermelho

  • Newbie
  • Estou tendo problemas para pagar meu Spotify...toda a vez q tento mudar para boleto parece essa campo vermelho      
  • SergioDavid
  • Roadie
  • 236 Views
  • 1 replies
  • 0 likes
  • 236 Views
  • 1 replies
  • 0 likes

Superuser Contribution PAYMENTS???

Charged on the 5/8/2018 - my spotify account says Your Premium plan will end on 5/13/18 and you will no longer have offline, ad-free music. Resubscribe to keep the tunes flowing. so I get 5 days for my "PREMIUM SERVICE" Ridiculous !!! Please explain ...

  • Newbie
  • Charged on the 5/8/2018 - my spotify account says    Your Premium plan will end on 5/13/18 and you will no longer have offline, ad-free music. Resubscribe to keep the tunes flow...
  • SergioDavid
  • Roadie
  • 232 Views
  • 1 replies
  • 0 likes
  • 232 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problemas con Plan Familiar Premium

Buenos Días!!Tengo problemas para pagar mi cuenta de Plan familiar Premium. Mi suscripción volvió a ser FREE sin mi autorización ya intente actualizar mi tarjeta ya que no tengo problemas con ella marque al banco y me dijeron que esta bien, intente c...

  • Newbie
  • Buenos Días!! Tengo problemas para pagar mi cuenta de Plan familiar Premium. Mi suscripción volvió a ser FREE sin mi   autorización ya intente actualizar mi tarjeta ya que no tengo problemas co...
  • SergioDavid
  • Roadie
  • 254 Views
  • 1 replies
  • 0 likes
  • 254 Views
  • 1 replies
  • 0 likes

Superuser Contribution Subscripcón de estudiante no aprobada

He solicitado dos veces el descuento de estudiantes, aportando pruebas oportunas de mi condición de estudiante. No obstante no he recibido ni la aprobación del descuento ni siquiera un mail advirtiendo que se ha denegado. Así mismo tampoco se me ha i...

  • Newbie
  • He solicitado dos veces el descuento de estudiantes, aportando pruebas oportunas de mi condición de estudiante. No obstante no he recibido ni la aprobación del descuento ni siquiera un mail advirtien...
  • SergioDavid
  • Roadie
  • 231 Views
  • 1 replies
  • 0 likes
  • 231 Views
  • 1 replies
  • 0 likes

student account - forgot to renew

I forgot to renew my student account and got charged for $10 instead of the $5. if I renew my subscription will they take away the charge for $10 and make it $5 instead? I'm not sure how to go about doing this either. thank you!

  • Newbie
  • I forgot to renew my student account and got charged for $10 instead of the $5. if I renew my subscription will they take away the charge for $10 and make it $5 instead? I'm not sure how to go a...
  • Maxim
  • Spotify Star
  • 774 Views
  • 1 replies
  • 0 likes
  • 774 Views
  • 1 replies
  • 0 likes

Charged for school discount and full preium

After clicking onto the spotify home page I saw a student discount and went through it to see if TAFE students were eligible, I first put my account details in and then saw a message telling me I was not charged for the student discount so I then lef...

  • Newbie
  • After clicking onto the spotify home page I saw a student discount and went through it to see if TAFE students were eligible, I first put my account details in and then saw a message telling me I was...
  • Maxim
  • Spotify Star
  • 196 Views
  • 1 replies
  • 0 likes
  • 196 Views
  • 1 replies
  • 0 likes

Solved!! Is about my payment

Can y’all give an extra 3-4 days when I get more money 

  • Newbie
  • Can y’all give an extra 3-4 days when I get more money 
  • Maxim
  • Spotify Star
  • 263 Views
  • 1 replies
  • 0 likes
  • 263 Views
  • 1 replies
  • 0 likes

Renewal spotify family

If my Family want to renewal automatically Spotify family what we can do? I suppose nothing? isn't it? Only waiting the renewal. At the same price?

  • Newbie
  • If my Family want to renewal automatically Spotify family what we can do? I suppose nothing? isn't it? Only waiting the renewal. At the same price?  
  • Maxim
  • Spotify Star
  • 164 Views
  • 1 replies
  • 0 likes
  • 164 Views
  • 1 replies
  • 0 likes

Unlinked my facebook account

So because Spotiamp hijacked my spotify account i unlinked my facebook account from my spotify account. But at the same time i lost my premium account and my family account even i pay for them. How to fix this? I linked facebook account again but the...

  • Visitor
  • So because Spotiamp hijacked my spotify account i unlinked my facebook account from my spotify account. But at the same time i lost my premium account and my family account even i pay for them. How t...
  • user-removed
  • Not applicable
  • 164 Views
  • 1 replies
  • 0 likes
  • 164 Views
  • 1 replies
  • 0 likes

Neues handy

Hallo zusammen, ich nutze Spotify Premium bereits seit geraumer Zeit. Seit Januar habe ich ein neues Handy und seit dem sind alle Spotify Daten weg. Ich habe den Account auf dem alten Handy abgemeldet und mich mit meinen Daten auf dem neuen Handy ang...

  • Casual Listener
  • Hallo zusammen, ich nutze Spotify Premium bereits seit geraumer Zeit. Seit Januar habe ich ein neues Handy und seit dem sind alle Spotify Daten weg. Ich habe den Account auf dem alten Handy abgemelde...
  • jubech
  • Casual Listener
  • 3212 Views
  • 2 replies
  • 0 likes
  • 3212 Views
  • 2 replies
  • 0 likes

i buy premium but my accaunt not to be premium

i wanted to upgrade my account with student price and spofity take my money in my card but i didnt be premium why actually i forego i want my money back please help me for this

  • Visitor
  • i wanted to upgrade my account with student price and spofity take my money in my card but i didnt be premium why actually i forego i want my money back  please help me for this
  • Luke
  • Spotify Star
  • 153 Views
  • 1 replies
  • 0 likes
  • 153 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Pricing Canada

Hi, i paid for premium after submitting my student documentation - can u pls ensure I get a refund for the difference and am charged the student rate going forward?

  • Casual Listener
  • Hi,   i paid for premium after submitting my student documentation - can u pls ensure I get a refund for the difference and am charged the student rate going forward?
  • emriekki
  • Casual Listener
  • 265 Views
  • 3 replies
  • 0 likes
  • 265 Views
  • 3 replies
  • 0 likes

Can't join family subscription

I just can't register myself as a family member. Only help I can find is that spotify tells me to ask to re-send the invitation. But it's defeneatly not helping. It's just so sad that I have to ask from community and can't ask from spotify. How the *...

  • Casual Listener
  • I just can't register myself as a family member. Only help I can find is that spotify tells me to ask to re-send the invitation. But it's defeneatly not helping. It's just so sad that I have to ask f...
  • reglyjo
  • Casual Listener
  • 149 Views
  • 1 replies
  • 0 likes
  • 149 Views
  • 1 replies
  • 0 likes

Premium Spotify

I have purchased premium Spotify yet I still don’t have any of the features. My trial has expired so I am unable to listen to more than 5 songs and receive a bunch of advertisements. How do I receive the Spotify premium that I am already paying for?

  • Newbie
  • I have purchased premium Spotify yet I still don’t have any of the features. My trial has expired so I am unable to listen to more than 5 songs and receive a bunch of advertisements. How do I receive...
  • Bethany_Dawn
  • Community Legend
  • 235 Views
  • 1 replies
  • 0 likes
  • 235 Views
  • 1 replies
  • 0 likes

Superuser Contribution Reactivating hulu account

My account for student discount got changed to normal a month ago since i forgot to renew it. I did it and waited a month to switch back like it said. Fast forward a month later and im trying to use my hulu account and it doesnt work.

  • Newbie
  • My account for student discount got changed to normal a month ago since i forgot to renew it. I did it and waited a month to switch back like it said. Fast forward a month later and im trying to use ...
  • eveclaire
  • Newbie
  • 4318 Views
  • 2 replies
  • 0 likes
  • Hulu
    reactivate
    student account
  • 4318 Views
  • 2 replies
  • 0 likes

Superuser Contribution Dirección de email de Spotify

Hola,Estoy buscando una dirección de email para contactar a alguién del equipo de Spotify que me pueda ayudar con un problema de pago que supuestamente tengo. Me llegó un email para confirmar mis datos de pago porque no se había realizado mi pago, pe...

  • Casual Listener
  • Hola, Estoy buscando una dirección de email para contactar a alguién del equipo de Spotify que me pueda ayudar con un problema de pago que supuestamente tengo. Me llegó un email para confirmar mis d...
  • SergioDavid
  • Roadie
  • 307 Views
  • 1 replies
  • 0 likes
  • 307 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify universitarios

Invertí en la suscripción premium para estudiantes, hice todo el procedimiento, mande mis datos y documentos para validar que estoy estudiando y no se me activo la suscripción pero si me quitaron el dinero, estoy muy molesta! Quiero que me hagan un r...

  • Casual Listener
  • Invertí en la suscripción premium para estudiantes, hice todo el procedimiento, mande mis datos y documentos para validar que estoy estudiando y no se me activo la suscripción pero si me quitaron el ...
  • SergioDavid
  • Roadie
  • 180 Views
  • 1 replies
  • 0 likes
  • 180 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cancelé la subscripcion premium y me volvieron a cobrar

Hola, mi pregunta es que debo hacer?? contrate la promocion de 3 meses por $9 pesos mexicanos, una vez terminada la promocion premium la cancele, pero se me realizo el cargo de $99 pesos mexicanos y mando mensaje a soporte pero me dicen que debo vali...

  • Newbie
  • Hola, mi pregunta es que debo hacer?? contrate la promocion de 3 meses por $9 pesos mexicanos, una vez terminada la promocion premium la cancele, pero se me realizo el cargo de $99 pesos mexicanos y ...
  • SergioDavid
  • Roadie
  • 173 Views
  • 1 replies
  • 0 likes
  • 173 Views
  • 1 replies
  • 0 likes

Superuser Contribution Pago Spotify y no puedo usar premiun

Llevan dos meses cobrándome Spotify premium y no puedo usarlo donde tengo que reclamar para que me devuelvan las dos cuotas de 9'99€?

  • Newbie
  • Llevan dos meses cobrándome Spotify premium y no puedo usarlo donde tengo que reclamar para que me devuelvan las dos cuotas de 9'99€?
  • SergioDavid
  • Roadie
  • 218 Views
  • 1 replies
  • 0 likes
  • 218 Views
  • 1 replies
  • 0 likes