Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 13620 Views
- 7 replies
- 0 likes
- 13620 Views
- 7 replies
- 0 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 1355 Views
- 19 replies
- 1 likes
- 1355 Views
- 19 replies
- 1 likes
Solved!! Cannot Redeem Gift Card
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
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- Casual Listener
- 47286 Views
- 20 replies
- 3 likes
- 47286 Views
- 20 replies
- 3 likes
Payment method
I have the student premium package with Hulu. I need to change my payment method and it won't let me. Help
- I have the student premium package with Hulu. I need to change my payment method and it won't let me. Help
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- Not applicable
- 177 Views
- 2 replies
- 0 likes
- 177 Views
- 2 replies
- 0 likes
Student account
Hey I have just realised that Spotify has been charging me for the full price for a while now even tho I signed up as a student, I had used UNIDays but it logged me out and I just changed it back to a student account. Could you possibly get my money ...
- Hey I have just realised that Spotify has been charging me for the full price for a while now even tho I signed up as a student, I had used UNIDays but it logged me out and I just changed it back to ...
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- Not applicable
- 197 Views
- 1 replies
- 0 likes
- 197 Views
- 1 replies
- 0 likes
Student plan did not activate and i was debited twice.
Hi, I tried activating the student plan and after filing in my details it kept looping and I tried again yet it did not go through. I later noticed I was debited twice. How do I rectify these?Thanks.
- Hi, I tried activating the student plan and after filing in my details it kept looping and I tried again yet it did not go through. I later noticed I was debited twice. How do I rectify these?...
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- Spotify Star
- 140 Views
- 1 replies
- 0 likes
- 140 Views
- 1 replies
- 0 likes
Student subscription with headspace
Hi ,Is it possible to get the headspace bundle with student premium subscription ?ThanksDave
- Hi , Is it possible to get the headspace bundle with student premium subscription ? Thanks Dave
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- Newbie
- 3892 Views
- 7 replies
- 0 likes
- 3892 Views
- 7 replies
- 0 likes
Pay yearly for family subscription
Hi.Is it possible to pay for 1 year in advance of family subscription, just like it's possible for the regular premium subscription?
- Hi. Is it possible to pay for 1 year in advance of family subscription, just like it's possible for the regular premium subscription?
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- Spotify Star
- 160 Views
- 1 replies
- 0 likes
- 160 Views
- 1 replies
- 0 likes
Can´t change my payment info
Hi! I'm trying to change my credit card, but when I click "update" under the current card the site just updates and looks exactly the same. I don't understand why it´s not working and I really need to change to another credit card.
- Hi! I'm trying to change my credit card, but when I click "update" under the current card the site just updates and looks exactly the same. I don't understand why it´s not working and I really need t...
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- Spotify Star
- 243 Views
- 1 replies
- 1 likes
- 243 Views
- 1 replies
- 1 likes
Renewing membership
Hey guys, I'm currently living in Vietnam but am from the UK. I cancelled my subscription due to being convinced of trying apple music but after 5minutes I quickly remembered apple music is sh*t and that's why I moved to Spotify in the first place.. ...
- Hey guys, I'm currently living in Vietnam but am from the UK. I cancelled my subscription due to being convinced of trying apple music but after 5minutes I quickly remem...
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- Not applicable
- 174 Views
- 1 replies
- 0 likes
- 174 Views
- 1 replies
- 0 likes
Problems with university subscription
Good evening. Yesterday I entered my credit card to pay the University students' premium, I sent the document to verify that if I am in a university, but I have not received the confirmation email, and besides this, they already charged me for the se...
- Good evening. Yesterday I entered my credit card to pay the University students' premium, I sent the document to verify that if I am in a university, but I have not received the confirmation...
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- Not applicable
- 400 Views
- 1 replies
- 0 likes
- 400 Views
- 1 replies
- 0 likes
Unable to use premium
I've had premium for about 2 years and I got a new phone and I can get on my account but it's a free account not a premium account but im still paying for the account. Idk what to do. Please help
- I've had premium for about 2 years and I got a new phone and I can get on my account but it's a free account not a premium account but im still paying for the account. Idk what to do. Please help
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- Not applicable
- 197 Views
- 1 replies
- 0 likes
- 197 Views
- 1 replies
- 0 likes
Unable to update payment information
I cancelled the credit card I used to pay for my premium and logged into my account to update the payment information. For some reason spotify still thinks I am a student and will not let me update my payment information without having to confirm tha...
- I cancelled the credit card I used to pay for my premium and logged into my account to update the payment information. For some reason spotify still thinks I am a student and will not let me update m...
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- Newbie
- 241 Views
- 2 replies
- 0 likes
- 241 Views
- 2 replies
- 0 likes
Can't update payment details
Received an email that my subscription payment failed. Tried to open the "update your payment details" option but wouldnt open. Anyone having the same problem?
- Received an email that my subscription payment failed. Tried to open the "update your payment details" option but wouldnt open. Anyone having the same problem?
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- Newbie
- 172 Views
- 1 replies
- 0 likes
- 172 Views
- 1 replies
- 0 likes
18app
I can not pay with the 18app voucher.He says the voucher is not valid, and does not turn it into a premium spotify code. What should I do?
- I can not pay with the 18app voucher. He says the voucher is not valid, and does not turn it into a premium spotify code. What should I do?
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- Not applicable
- 460 Views
- 3 replies
- 0 likes
- 460 Views
- 3 replies
- 0 likes
Switching Bk To Pandora Tbh
My bank account was charged for premium & student discount, yet i havent received those services bro. I want a **bleep** refund cause this **bleep** is unacceptable if they gonna charge u 15 bucks for that. Even Pandora doesnt do this type of **bleep...
- My bank account was charged for premium & student discount, yet i havent received those services bro. I want a **bleep** refund cause this **bleep** is unacceptable if they gonna charge u 15 buck...
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- Not applicable
- 224 Views
- 1 replies
- 0 likes
- 224 Views
- 1 replies
- 0 likes
Spotify have charged my 4,99€ for their student cuote but i dont have any premium services yet.
Spotify have charged my 4,99€ for their student cuote but i dont have any premium services yet. I want my money back!!! WHAT I HAVE TO DO?
- Spotify have charged my 4,99€ for their student cuote but i dont have any premium services yet. I want my money back!!! WHAT I HAVE TO DO?
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- Casual Listener
- 229 Views
- 2 replies
- 0 likes
- 229 Views
- 2 replies
- 0 likes
Plan familiar
Hola.:! tengo una duda, estaba en un plan familiar pero se tuvo q dar de baja porque se quedo sin trabajo, yo quiero dar de alta el plan familiar, pero habia una clausula de que no pudo cambiar de plan familiar hasta que cumpla 12 meses, puedo sacarl...
- Hola.:! tengo una duda, estaba en un plan familiar pero se tuvo q dar de baja porque se quedo sin trabajo, yo quiero dar de alta el plan familiar, pero habia una clausula de que no pudo cambiar de pl...
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- 143 Views
- 0 replies
- 0 likes
- 143 Views
- 0 replies
- 0 likes
Help with my payment on spotify premium
Good afternoon. I am a user from Colombia but I paid my premium 6 months ago before the plan was due. I realized I had an issue with my receipt number and someone from spotify helped me out and told me there was not going to be any problem about it. ...
- Good afternoon. I am a user from Colombia but I paid my premium 6 months ago before the plan was due. I realized I had an issue with my receipt number and someone from spotify helped me out an...
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- Regular
- 190 Views
- 1 replies
- 0 likes
- 190 Views
- 1 replies
- 0 likes
Update to Student Premium
Hello,I cannot find ANY straight-forward way to email or communicate with Spotify other than these strange "community chat forums" but I want to resolve a subscription issue with my account. I recently discovered Spotify was offering their Premium Su...
- Hello, I cannot find ANY straight-forward way to email or communicate with Spotify other than these strange "community chat forums" but I want to resolve a subscription issue with my account. I rece...
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- Regular
- 567 Views
- 3 replies
- 0 likes
- 567 Views
- 3 replies
- 0 likes
Superuser Contribution Upgraded to Family then immeditely canclled back to Premium, will i still be charged?
I realised i am still in my 3 month free so no point in doing this until that expires you see.
- I realised i am still in my 3 month free so no point in doing this until that expires you see.
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- Roadie
- 497 Views
- 6 replies
- 0 likes
- 497 Views
- 6 replies
- 0 likes
no me deja ser parte de un plan familiar
Hola, NECESITO AYUDA.invite a mi mama que vive conmigo a ser parte del plan familiar que tengo y la primera vez que acepto la invitación, ella no escribio el codigo postal. luego, spotify le escribio que la empresa no pudo comprobar que vivimos bajo ...
- Hola, NECESITO AYUDA. invite a mi mama que vive conmigo a ser parte del plan familiar que tengo y la primera vez que acepto la invitación, ella no escribio el codigo postal. luego, spo...
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- Newbie
- 291 Views
- 2 replies
- 0 likes
- 291 Views
- 2 replies
- 0 likes
Free Trial Premium
Hello,I just would like to ask on how to avail free the 30/60 days free trial subscription. im from philippines. TIA
- Hello, I just would like to ask on how to avail free the 30/60 days free trial subscription. im from philippines. TIA
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- Spotify Star
- 738 Views
- 1 replies
- 0 likes
- 738 Views
- 1 replies
- 0 likes