Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 174582 Views
- 114 replies
- 12 likes
- 174582 Views
- 114 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 19396 Views
- 27 replies
- 4 likes
- 19396 Views
- 27 replies
- 4 likes
Superuser Contribution Premium payment not working w/ giftcard
Okay so I got a giftcard for 10€ and I redeemed it but that was like over 6 hours ago. It shows up on the online account, that I now have Premium but when I'm opening the app on my computer or phone then it says that I need to purchase Premium to use...
- Okay so I got a giftcard for 10€ and I redeemed it but that was like over 6 hours ago. It shows up on the online account, that I now have Premium but when I'm opening the app on my co...
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- Spotify
- 572 Views
- 5 replies
- 0 likes
- 572 Views
- 5 replies
- 0 likes
Superuser Contribution will not verify me as a student
PlanPremium with student discountCountry USADevice(iphone 7)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I am trying to use the student discount but spotify is not verifying me as a student. I am using my student email...
- Plan Premium with student discount Country USA Device (iphone 7) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I am trying to use the...
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- Moderator
- 277 Views
- 1 replies
- 0 likes
- 277 Views
- 1 replies
- 0 likes
Solved!! Moving to U.S. for a few months; what will happen to my subscription?
PlanFreeCountry RomaniaDeviceSamsung Galaxy A5 2016Operating SystemAndroid 7.1.1. My Question or IssueHello! I'm planning on getting the Premium feature from you guys, but there is one small problem. I'll be moving to the U.S. on the 17th of June, fo...
- Plan Free Country Romania Device Samsung Galaxy A5 2016 Operating System Android 7.1.1. My Question or Issue Hello! I'm planning on getting the Premium feature from you guys, b...
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- Casual Listener
- 349 Views
- 2 replies
- 0 likes
- 349 Views
- 2 replies
- 0 likes
Superuser Contribution Suscription discount if conect with PS4 plus suscrition
Hi, Month ago I received an email if I cone t Spotify with my PS4 it will be a discount in my bill. I already connected but appear the same payment. When it will be effective? Did I miss any step?Thanks PlanPremiumCountry DeviceAnyOperating System An...
- Hi, Month ago I received an email if I cone t Spotify with my PS4 it will be a discount in my bill. I already connected but appear the same payment. When it will be effective? Did I...
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- Moderator
- 350 Views
- 1 replies
- 0 likes
- 350 Views
- 1 replies
- 0 likes
Superuser Contribution Problem with Paypal
Sorry to post here but I want to resolve a problem with SPOTIFY but cannot find anyway to post a simple question. Any advice here would be greatly apreciated. Background is that payment was via PAYPAL not another provider. My PAYPAL account is in a d...
- Sorry to post here but I want to resolve a problem with SPOTIFY but cannot find anyway to post a simple question. Any advice here would be greatly apreciated. Background is that payment was via PAY...
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- Spotify
- 374 Views
- 3 replies
- 0 likes
- 374 Views
- 3 replies
- 0 likes
Superuser Contribution Cant buy premium
PlanFree/PremiumCountry TurkeyDeviceXiaomi Mi6Operating System, Android Oreo My Question or Issue I can not get a premium membership. I tried 3 different credit cards. the result did not change. Is there a problem with my account?
- Plan Free/Premium Country Turkey Device Xiaomi Mi6 Operating System , Android Oreo My Question or Issue I can not get a premium membership. I tried 3 different cre...
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- Moderator
- 260 Views
- 1 replies
- 0 likes
- 260 Views
- 1 replies
- 0 likes
Superuser Contribution Spotify transferred the money from me, but it did not make a premium.
PlanFreeCountry TurkeyDeviceXiaomi mi5Operating SystemAndroid My Question or Issue Spotify. The bank transferred money twice from my account. Spotify has transferred 1 turkish lira money twice from my account. But spotify did not make me a premium.I ...
- Plan Free Country Turkey Device Xiaomi mi5 Operating System Android My Question or Issue Spotify. The bank transferred money twice from my account. Spotify has transferre...
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- Moderator
- 254 Views
- 1 replies
- 0 likes
- 254 Views
- 1 replies
- 0 likes
Superuser Contribution Payment failed. Try again, or use a different payment method.
PlanFree/Premium I'm trying to get the 0,99 premium and I've been doing everything as it said (debit card) it keeps showing me this.''Payment failed. Try again, or use a different payment method. ''
- Plan Free/Premium I'm trying to get the 0,99 premium and I've been doing everything as it said (debit card) it keeps showing me this.''Payment failed. Try again, or us...
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- Spotify
- 545 Views
- 3 replies
- 1 likes
- 545 Views
- 3 replies
- 1 likes
No premium
PlanFree/PremiumCountry DeviceIphone xOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Seems like spotify did an automatic update and now I am not premium anymore.does everyone have this problem?didn’t change my bank card ...
- Plan Free/Premium Country Device Iphone x Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Seems like spotify did an automatic update a...
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- Casual Listener
- 285 Views
- 2 replies
- 0 likes
- 285 Views
- 2 replies
- 0 likes
Superuser Contribution Subscription on PS4
When i buy one subscription on my PS4. I only buy one moth? Or when buy I receive one month or more?PlanFree to PremiumCountry MéxicoDevicePS4Operating SystemConsole
- When i buy one subscription on my PS4. I only buy one moth? Or when buy I receive one month or more? Plan Free to Premium Country México Device PS4 Operating System Console
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- Moderator
- 240 Views
- 1 replies
- 0 likes
- 240 Views
- 1 replies
- 0 likes
Superuser Contribution Bought Family but ends tomorrow
PlanSpotify FamilyCountry GermanyDeviceMac Book ProOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Some minutes ago I bought Spotify Family for my family and me. I also had one day of Spotify Premium left but now there is...
- Plan Spotify Family Country Germany Device Mac Book Pro Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Some minutes ago I bought Spoti...
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- Moderator
- 272 Views
- 1 replies
- 0 likes
- 272 Views
- 1 replies
- 0 likes
Solved!! Family plan invites don't work
PlanPremium/FamilyCountry BrazilDeviceiPhone 8Operating SystemiOS My Question or IssueI've been having troubles with spotify family plan for some time now. One of my users was kicked from the plan, and I couldn't add her again, so therefore, I cancel...
- Plan Premium/Family Country Brazil Device iPhone 8 Operating System iOS My Question or Issue I've been having troubles with spotify family plan for some time now. One of my use...
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- Spotify Star
- 665 Views
- 4 replies
- 0 likes
- 665 Views
- 4 replies
- 0 likes
Payment for premium failed
PlanPremiumCountry USADeviceHTC M7Operating SystemAndroid My Question or Issue I've tried to upgrade to spotify premium multiple times in the app and used two different cards as it instructed when the first failed. Neither went through but when I che...
- Plan Premium Country USA Device HTC M7 Operating System Android My Question or Issue I've tried to upgrade to spotify premium multiple times in the app and used two diffe...
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- Spotify Star
- 249 Views
- 1 replies
- 0 likes
- 249 Views
- 1 replies
- 0 likes
Superuser Contribution Cleared cache and saved data but i still have premium
PlanPremiumCountry DeviceLG Stylo 2Operating SystemAndroid 7.0 My Question or Issue I wanted to cancel my premium plan so i clicked delete cache and saved data. But then it logged me out, but i also can't remember my password for that account. But i ...
- Plan Premium Country Device LG Stylo 2 Operating System Android 7.0 My Question or Issue I wanted to cancel my premium plan so i clicked delete cache and saved data. But...
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- Moderator
- 194 Views
- 1 replies
- 0 likes
- 194 Views
- 1 replies
- 0 likes
Superuser Contribution Ended free trial
Hi Guys,My free month had ended yesterday. Today my account was automaticly extended. That's oke, it now will end at 01-07, cause i ended it today. But i have to pay for this month, but i do not have excess to a ideal button or anything. Any one any ...
- Hi Guys, My free month had ended yesterday. Today my account was automaticly extended. That's oke, it now will end at 01-07, cause i ended it today. But i have to pay for this month, but ...
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- Moderator
- 322 Views
- 1 replies
- 0 likes
- 322 Views
- 1 replies
- 0 likes
Superuser Contribution Spotify w/ Hulu AND Family Plan?
Hello,Is it possible to have the Hulu plan alongside a family plan?Thanks!
- Hello, Is it possible to have the Hulu plan alongside a family plan? Thanks!
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- Moderator
- 321 Views
- 1 replies
- 0 likes
- 321 Views
- 1 replies
- 0 likes
What happens with shared playlists after testing period?
I have a three months testing account. If I decide not to continue my subscription my playlists will be removed. What happens with the playlists I have shared with others who have a premium account? Can they still use the playlists or copy them to a ...
- I have a three months testing account. If I decide not to continue my subscription my playlists will be removed. What happens with the playlists I have shared with others who have a premium account? ...
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- Spotify Star
- 391 Views
- 3 replies
- 0 likes
- 391 Views
- 3 replies
- 0 likes
Solved!! No premium
PlanPremiumCountryNorwayDeviceSamsung Galaxy 8Operating SystemAndroid My Question or IssueI have the receipt that I payed for Spotify Premium last month on the 22nd of May. It's been working perfectly fine but when i logged in today it said I only ha...
- Plan Premium Country Norway Device Samsung Galaxy 8 Operating System Android My Question or Issue I have the receipt that I payed for Spotify Premium last month on the 22nd of May. I...
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- Spotify Star
- 511 Views
- 3 replies
- 0 likes
- 511 Views
- 3 replies
- 0 likes
Solved!! Question about different discounts
So I'm currently on free, and I'm looking to upgrade. Is it possible to do the $1 trial for 3 months and then switch to a student discount after? Or will I have to pick one or the other?
- So I'm currently on free, and I'm looking to upgrade. Is it possible to do the $1 trial for 3 months and then switch to a student discount after? Or will I have to pick one or the other?
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- Community Legend
- 268 Views
- 1 replies
- 0 likes
- 268 Views
- 1 replies
- 0 likes
Solved!! Spotify premium account on Iphone but standard account on desktop?
Hi guys, I have a premium account which I use intensively on my Iphone. Problem I have is when I try to logon through the webbrowser on my macbook since Spotify then tells me I have a standard account, although I am using the same logon details..I do...
- Hi guys, I have a premium account which I use intensively on my Iphone. Problem I have is when I try to logon through the webbrowser on my macbook since Spotify then tells me I...
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- Spotify Star
- 438 Views
- 3 replies
- 0 likes
- 438 Views
- 3 replies
- 0 likes