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Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...
Hi On purchasing my new Iphone last year my package included spotify free. How do i go about setting up free ?
I usually pay premium by cash but then I've decided to try paying using paymaya. I loaded 200 Php to my account and when I try to have a premium account for one month It says that my balance isn't enough. I believe it's supposed to be 129 Php for a m...
Sent my sister an invite but when she accepted she ended up with her own family plan with the site to add a payment method. She is not the account holder
I switched my subscription from Google to Spotify recently due to a number of faults I found with their services. My experience with Spotify has been great so far, until today. Only two weeks into my premium subscription, I already hit the 'saved' so...
Hello there! I am having difficulty with my payment going through. I have taken the advice from previous helpers on here but I’ve noticed that none of them seem to help with my payment going through. I’ve tried clearing the cookies from safari on my ...
i cant receive any pin msg smh
I subscribed for one month and paid through Dragonpay. However, i did not get any message from Spotify after paying. I checked my bank account and the payment was already deducted. I also logged out and back to my Spotify account but it still says FR...
So I had to change my account back to student after the 12 months, this month I paid $9.99 but will I have to wait till the next billing cycle when my student discount is applied to be able to use Hulu again?
I don't understand what is happening, but it's always a pain to do a long line at the bank just to know that spotify is charging me more money, I remembered that there used to be a Chat support, but now only twitter... Well, guys you got any ideas? W...
I want to change my method of payment but the page won't load. It says "please wait loading" and I've waited over 20 min. Is there another way? I've tried two devices.
I've been trying to activate my Spotify premium by paying with my prepaid account and it hasn't been working. Can you not use your prepaid account anymore to subscribe to Spotify premium?
Bom dia, eu paguei o Spotify com o cartao de credito, ja paguei cartao a 10 dias, mas minha conta corrente continua.
Bom dia, Troquei minha conta do spotify e tentei me tornar premium novamente. Ele nao esta deixando por conta da promocao dos 30 dias. Diz que eu ja a utilizei e continuo como Free. Nao desejo participar da promocao, apenas continuar pagando e ter o ...
Hi, I've had spotify premium for a very long time. I recently changed my banking billing address and spotify would not accept my payment method. The website will not allow me to update my payment information. It continuously asks me to enable javascr...
As the title says, I am currently in a premium individual plan. If I switch to a family plan how do i transfer the playlists and saved songs? Thx!
Hola Buenos dias comunidad.El dia sabado 23 de diciembre me uni a un plan familiar y tengo la duda de si me seguiran cobrando mi cuenta premium que tenia antes. Debo hacer algo para que dejen de cobrarme por la cuenta premium y asi solo deba pagar lo...
I have tried many times with multiple different payment methods to subscribe for the 30 day free trial option. However, every time it keeps giving me the red error message saying that my payment failed. I have even tried trouble shooting myself and u...
I am truly amazed at how incredibly bad the user experience is with such prominent company! We cancelled our premium subscription in November 2017 and continue to get billed. Because we also cancelled our accounts after closing the subscription (logi...
We are Rogers customers and i just upgraded my daughters phone, she can no longer access her primum spotify....why???
Hi! I want to find out what measures should be taken to make Spotify available in the Republic of Moldova?