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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
129383 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
58492 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
234470 Views
144 replies
13 likes
Hola, hace unos momentos contraté el servicio de plan universitario, ingrese mis datos y a mi cuenta bancaria se hizo el cargo de los 45 pesos pero cuando accedo a mi cuenta aún me dice que es Free, que procede? es urgente
Hola, hace unos momentos contraté el servicio de plan universitario, ingrese mis datos y a mi cuenta bancaria se hizo el cargo de los 45 pesos pero cuando accedo a mi cuenta aún me dice que es Free, ...
Roadie
194 Views
1 replies
0 likes
Boa Noite!Como faço para pedir o cancelamento da cobrança que veio na minha fatura? Pois pedir o plano universitário mais não tenho interesse em ter o plano.
Boa Noite! Como faço para pedir o cancelamento da cobrança que veio na minha fatura? Pois pedir o plano universitário mais não tenho interesse em ter o plano.
Spotify Star
352 Views
4 replies
0 likes
Ok, so I know about the discounts if you bundle with Hulu, or for being a PS Plus subscriber, but I'm having a hard time taking advantage of either. I already have a premium account with Hulu, and I already had Spotify premium when I tried to take ad...
Ok, so I know about the discounts if you bundle with Hulu, or for being a PS Plus subscriber, but I'm having a hard time taking advantage of either. I already have a premium account with Hulu, and I ...
Roadie
1242 Views
1 replies
0 likes
Hi, I recently purchased a premium gift voucher for a friend on the 22/04/2018. Since then our Spotify Family plan has reverted back to a regular premium plan, the subsequent charge to my account was $11.99, I was expecting it to be $17.99. I have si...
Hi, I recently purchased a premium gift voucher for a friend on the 22/04/2018. Since then our Spotify Family plan has reverted back to a regular premium plan, the subsequent charge to ...
Roadie
376 Views
1 replies
0 likes
Hello, yesterday I paid to subscribe for premium account. But, till now I didn't recieve any email from spotify. Even my account still free. I've already tried to reinstall my spotify, logout and login, but still free account. Can you help me?
Hello, yesterday I paid to subscribe for premium account. But, till now I didn't recieve any email from spotify. Even my account still free. I've already tried to reinstall my spotify, logout and log...
Roadie
220 Views
1 replies
0 likes
I have the correct address and everything but it keeps telling me that I'm unable to join the family plan. I also can't for the life of me find how to talk to an actual person to get this resolved...
I have the correct address and everything but it keeps telling me that I'm unable to join the family plan. I also can't for the life of me find how to talk to an actual person to get this resolv...
Roadie
283 Views
1 replies
0 likes
ya realicé el pago en oxxo de una tarjeta de regalo, que sigue?
ya realicé el pago en oxxo de una tarjeta de regalo, que sigue?
Roadie
247 Views
1 replies
0 likes
Pago mensualmente, dia 10 de cada mes. El pago de descontó de la tarjeta ese mismo día, pero Spotify Premium no se actualizo.Esperé los 10 dias extra que te dan, pero no me lo actualizaron en ningún momento. Que hago?
Pago mensualmente, dia 10 de cada mes. El pago de descontó de la tarjeta ese mismo día, pero Spotify Premium no se actualizo. Esperé los 10 dias extra que te dan, pero no me lo actualizaron en ningú...
Roadie
318 Views
1 replies
0 likes
Merhabalar.. Öğrenci için premium hesap aldım fakat hala daha premium olmadı. Ödeme gerçekleşti fakat premium hesaba geçmedi yardımcı olur musunuz.
Merhabalar.. Öğrenci için premium hesap aldım fakat hala daha premium olmadı. Ödeme gerçekleşti fakat premium hesaba geçmedi yardımcı olur musunuz.
Casual Listener
561 Views
7 replies
0 likes
Signed up for the Premium for Students (4.99 for Spotify+Hulu for 12 months) but account overview states, "Your plan will change to Spotify Premium with Hulu on 5/17/18 and you'll be charged $12.99 + tax."Can anyone explain to me why does it say that...
Signed up for the Premium for Students (4.99 for Spotify+Hulu for 12 months) but account overview states, "Your plan will change to Spotify Premium with Hulu on 5/17/18 and you'll be charged $12...
Roadie
228 Views
1 replies
0 likes
Buenas tardes, llevo dos veces que quiero pagar premium y no me deja pagar me dice que no está disponible para mi aplicación
Buenas tardes, llevo dos veces que quiero pagar premium y no me deja pagar me dice que no está disponible para mi aplicación
Roadie
221 Views
1 replies
0 likes
When I get to the upgrade page to get premium the only payment methods shown are my credit/debit card and paysafecard. I used to pay for spotify with paypal but where is the option to use paypal? I would rather use my paypal to pay for spotify.
When I get to the upgrade page to get premium the only payment methods shown are my credit/debit card and paysafecard. I used to pay for spotify with paypal but where is the option to use paypal? I w...
Newbie
734 Views
4 replies
0 likes
Se me hizo un cobro doble de mi suscripción a spotify, como puedo recuperar mi dinero
Se me hizo un cobro doble de mi suscripción a spotify, como puedo recuperar mi dinero
Roadie
211 Views
1 replies
0 likes
I have a myrogers account and linked premium to my phone bill. It isn't showing as premium and I still get ads. How do I fix this?
I have a myrogers account and linked premium to my phone bill. It isn't showing as premium and I still get ads. How do I fix this?
Spotify Star
445 Views
1 replies
0 likes
Hello, I am trying to activate my student premium account but although Spotify recognizes my college it will not verify me as a student. I tried to submit my transcript and class schedule as well but it would not take the file format. Any suggestions...
Hello, I am trying to activate my student premium account but although Spotify recognizes my college it will not verify me as a student. I tried to submit my transcript and class schedule as well but...
Roadie
248 Views
1 replies
0 likes
My bank statement is showing that I was charged to renew spotify premium for 9.99 and charged twice for the student discount of 4.99. I cannot get a number to call to verify that I will not be charged for all three charges and would like to ensure th...
My bank statement is showing that I was charged to renew spotify premium for 9.99 and charged twice for the student discount of 4.99. I cannot get a number to call to verify that I will not be charge...
Newbie
303 Views
2 replies
0 likes
hi i made a Spotify payment for estdiates but my university is not registered i am from ecuador, they charged me twice with the value of 6 $ and i do not have a premium. What can I do to get back or have a premium one month help me please
hi i made a Spotify payment for estdiates but my university is not registered i am from ecuador, they charged me twice with the value of 6 $ and i do not have a premium. What can I do to get back or ...
Roadie
215 Views
1 replies
0 likes
Hey so I had signed up last month for the Spotify with Hulu promotion. Since then, my card expired and I had to update with a new one. Now when I go to view my Spotify subscriptions it says I'm only subscribed to Spotify but I can go to Hulu for $12....
Hey so I had signed up last month for the Spotify with Hulu promotion. Since then, my card expired and I had to update with a new one. Now when I go to view my Spotify subscriptions it says I'm only ...
Roadie
340 Views
1 replies
0 likes
Estou pagando descontado no meu cartão e não tenho Premium. Como faço?
Estou pagando descontado no meu cartão e não tenho Premium. Como faço?
Spotify Star
255 Views
1 replies
1 likes
I am a student and wanted to try Spotify. I saw student discount and applied for it. The transaction said it didn't go through and it said it didn't charge me. Then I noticed free 1 month trial. So I decided to try that. I signed up for free month an...
I am a student and wanted to try Spotify. I saw student discount and applied for it. The transaction said it didn't go through and it said it didn't charge me. Then I noticed free 1 month tria...
Casual Listener
705 Views
8 replies
0 likes
