Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 185151 Views
- 116 replies
- 12 likes
- 185151 Views
- 116 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Newbie
- 21006 Views
- 28 replies
- 4 likes
- 21006 Views
- 28 replies
- 4 likes
Superuser Contribution Still paying for student account, but already part of family account
Hello,Until recently I had a premium spotify account, using the student discout of 50%.However, my father opened a family account and therefore, I no longer need the student account of 4,99 euros per month, because my father now pays for the spotify-...
- Hello, Until recently I had a premium spotify account, using the student discout of 50%. However, my father opened a family account and therefore, I no longer need the student account of 4,99 euros...
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- Roadie
- 351 Views
- 1 replies
- 0 likes
- 351 Views
- 1 replies
- 0 likes
Superuser Contribution My credit card was hacked
Plan$9.99 through capital one offerCountry United StatesDeviceSamsung Galaxy S8+Operating SystemAndroidMy Question or IssueMy credit card was hacked so Capital One closed it out and reissued my a new card. In the mean time, my spotify payment bounced...
- Plan $9.99 through capital one offer Country United States Device Samsung Galaxy S8+ Operating System Android My Question or Issue My credit card was hacked so Capital One closed it ou...
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- Roadie
- 578 Views
- 1 replies
- 0 likes
- 578 Views
- 1 replies
- 0 likes
Superuser Contribution Spotify is Playing Songs that are not on the Playlist
PlanPremiumCountry Portugal DeviceiPhone Operating SystemiOS 11My Question or Issue Hi, I would like to ask from your help.I just create a new playlist and now, when the playlist is playing there are songs that I didn't add. P
- Plan Premium Country Portugal Device iPhone Operating System iOS 11 My Question or Issue Hi, I would like to ask from your help. I just create a new p...
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- Roadie
- 258 Views
- 1 replies
- 0 likes
- 258 Views
- 1 replies
- 0 likes
Superuser Contribution se realizo un cargo no autorizado a mi cuenta
PlanFreeCountry mexico Deviceipjone 6sOperating System(iOS 10, My Question or Issue buen dia, me realizaron una cargo a mi cuenta bancaria por $99 pero sin embargo yo no solicite ningun cargo y tampoco ingrese mis datos bancarios. con quien puedo ver...
- Plan Free Country mexico Device ipjone 6s Operating System (iOS 10, My Question or Issue buen dia, me realizaron una cargo a mi cuenta bancaria por $99 pero sin emb...
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- Roadie
- 306 Views
- 1 replies
- 0 likes
- 306 Views
- 1 replies
- 0 likes
Superuser Contribution Payment
PlanPremiumCountryIrelandMy Question or IssueSpotify has taken 25.34 from my account four days prior to the date of my monthly payment which is the 10th of each month even before this month I have been paying 9.99 per month
- Plan Premium Country Ireland My Question or Issue Spotify has taken 25.34 from my account four days prior to the date of my monthly payment which is the 10th of each month even before this month...
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- Roadie
- 205 Views
- 1 replies
- 0 likes
- 205 Views
- 1 replies
- 0 likes
Superuser Contribution I bought Spotify premium for 12 months back in decemebr, but it still charged me monthly
PlanWas Premium now FreeCountry CanadaDeviceiPhone XOperating System My Question or Issue I had bought Spotify premium back in Decemeber, but it had still charged me monthly. Until recently my card for monthly payment did not go through. I was wonder...
- Plan Was Premium now Free Country Canada Device iPhone X Operating System My Question or Issue I had bought Spotify premium back in Decemeber, but it had still charged me ...
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- Roadie
- 466 Views
- 3 replies
- 1 likes
- 466 Views
- 3 replies
- 1 likes
Superuser Contribution Spotify Premium Family
Hi! I've signed up for the Spotify Premium Family account previously and my Spotify account is linked with my Facebook. Unfortunately, 2 of my family members did not verify the zip code previously when requested and right now, to accept the family in...
- Hi! I've signed up for the Spotify Premium Family account previously and my Spotify account is linked with my Facebook. Unfortunately, 2 of my family members did not verify the zip code prev...
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- Roadie
- 458 Views
- 3 replies
- 0 likes
- 458 Views
- 3 replies
- 0 likes
I can't buy spotify premium
Whenever I try to buy spotify premium I get such a notification: Payment could not be processed. Try again or use other payment methods. Ask for help.
- Whenever I try to buy spotify premium I get such a notification: Payment could not be processed. Try again or use other payment methods. Ask for help.
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- Spotify Star
- 445 Views
- 1 replies
- 0 likes
- 445 Views
- 1 replies
- 0 likes
Subscription and logging in failure
PlanPremiumCountry South AfricaDeviceLenovo Tablet Yoga 2Operating SystemAndroid My Question or Issue I am having problems logging into my Spotify premium account on my tablet. When i login with the same account details on the website it shows that i...
- Plan Premium Country South Africa Device Lenovo Tablet Yoga 2 Operating System Android My Question or Issue I am having problems logging into my Spotify premium...
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- Spotify Star
- 345 Views
- 1 replies
- 0 likes
- 345 Views
- 1 replies
- 0 likes
Solved!! Will I still get the free trial?
So I haven't used my free trial yet, and my friend got me a gift card, so I would like to know: If I use the gift card, will I get the free trial or will it just charge the card immediately?
- So I haven't used my free trial yet, and my friend got me a gift card, so I would like to know: If I use the gift card, will I get the free trial or will it just charge the card immediately?
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- Spotify Star
- 346 Views
- 1 replies
- 0 likes
- 346 Views
- 1 replies
- 0 likes
If I take a break from Premium and then come back will my Saved Library be restored?
Plan: Premium/FreeCountry: USA My Question:Considering taking a break from Spotify for a month or two. If I cancel my premium account then return after a few months will my Saved Library be restored? Or will I need to rebuild it?
- Plan: Premium/Free Country: USA My Question: Considering taking a break from Spotify for a month or two. If I cancel my premium account then return after a few months will my ...
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- Gig Goer
- 362 Views
- 1 replies
- 0 likes
- 362 Views
- 1 replies
- 0 likes
Can't pay for PREMIUM!!
Hi. I'm from Romania and I sign up in Spotify 3 weeks ago. I have a FREE PLAN because I can't BUY THE PREMIUM PLAN. When I write my info about credit card in spotify site, this shows up "payment failed. try again or use a different payment method". I...
- Hi. I'm from Romania and I sign up in Spotify 3 weeks ago. I have a FREE PLAN because I can't BUY THE PREMIUM PLAN. When I write my info about credit card in spotify site, this shows up "payment fail...
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- Not applicable
- 583 Views
- 1 replies
- 0 likes
- 583 Views
- 1 replies
- 0 likes
Superuser Contribution song not available to play, but i can import it
Why does Spotify say a song I am trying to play isn't available, but that I can import it? Premium user here.
- Why does Spotify say a song I am trying to play isn't available, but that I can import it? Premium user here.
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- Roadie
- 669 Views
- 3 replies
- 0 likes
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music
- 669 Views
- 3 replies
- 0 likes
Queja a Spotify y devolucion de dinero
Buenos dias, les comento yo tengo otra cuenta a parte de esta la cual use anteriormente los 3 meses por 1 euro, y ahora salio la oferta otra vez, mi hermana de 15 años me pidio que si le podia pagar con mi tarjeta ese euro que ella no tiene tarjeta, ...
- Buenos dias, les comento yo tengo otra cuenta a parte de esta la cual use anteriormente los 3 meses por 1 euro, y ahora salio la oferta otra vez, mi hermana de 15 años me pidio que si le podia pagar ...
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- Spotify Star
- 11647 Views
- 9 replies
- 1 likes
- 11647 Views
- 9 replies
- 1 likes
Superuser Contribution Why did I get charged twice
Signed up for Spotify student and I got charged twice and one saids reaccuring charge the other one saids Spotify and both are $5.04 why?
- Signed up for Spotify student and I got charged twice and one saids reaccuring charge the other one saids Spotify and both are $5.04 why?
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- Roadie
- 607 Views
- 1 replies
- 0 likes
- 607 Views
- 1 replies
- 0 likes
Superuser Contribution Couldn't connect to premium student account
Hi,A few weeks ago I convinced myself to upgrade to a premium account. Because I am a student, I have chosen for the student packet. I made an account in my name and my mother paid with her visa card (I am not yet in possession of a visa card).A day ...
- Hi, A few weeks ago I convinced myself to upgrade to a premium account. Because I am a student, I have chosen for the student packet. I made an account in my name and my mother paid ...
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- Roadie
- 267 Views
- 1 replies
- 0 likes
- 267 Views
- 1 replies
- 0 likes
Solved!!Superuser Contribution 3 aylık 0,99 TL'lik teklifi alamıyorum
3 aylık 0,99 TL'lik teklifi alacaktım kart bilgilerini eksiksiz gitmeme rağmen "Ödemede bir sorun oluştu. Daha sonra tekrar dene veya yardım al" diye bir hata aldım. Yaklaşık 5 kere denedim ama hep aynı hatayı alıyorum. İlk premium alışım ve bu kartı...
- 3 aylık 0,99 TL'lik teklifi alacaktım kart bilgilerini eksiksiz gitmeme rağmen "Ödemede bir sorun oluştu. Daha sonra tekrar dene veya yardım al" diye bir hata aldım. Yaklaşık 5 kere denedim ama hep a...
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- Roadie
- 960 Views
- 3 replies
- 0 likes
- 960 Views
- 3 replies
- 0 likes
falha de pagamento
Boa tarde, recebi o email de falha de pagamento, fui verificar meus dados e estão corretos, e tenho limite no cartão, gostaria de saber qual o erro que está acontecendo.
- Boa tarde, recebi o email de falha de pagamento, fui verificar meus dados e estão corretos, e tenho limite no cartão, gostaria de saber qual o erro que está acontecendo.
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- Casual Listener
- 2205 Views
- 6 replies
- 20 likes
- 2205 Views
- 6 replies
- 20 likes
Premium Subscriprion
PlanFree but i need PremiumCountryBGDeviceMacbook Pro Operating SystemiOS 10 My Question or IssueGreetings, Guys I need your help, because it drives me nuts, i wasn't able to pay for my Premium account the last month and know I'm trying to do so and ...
- Plan Free but i need Premium Country BG Device Macbook Pro Operating System iOS 10 My Question or Issue Greetings, Guys I need your help, because it drives me nu...
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- Spotify Star
- 583 Views
- 1 replies
- 0 likes
- 583 Views
- 1 replies
- 0 likes
Spotify Premum
I've recently become a spotify premium member, however I still get ads wherever I click on my PC and there's nothing I can do about it. I tried logging in and out, closing the app and opening it again...
- I've recently become a spotify premium member, however I still get ads wherever I click on my PC and there's nothing I can do about it. I tried logging in and out, closing the app and opening it agai...
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- Spotify Star
- 564 Views
- 1 replies
- 0 likes
- 564 Views
- 1 replies
- 0 likes