Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Regular
192389 Views
123 replies
12 likes
- 192389 Views
- 123 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
Newbie
21976 Views
28 replies
4 likes
- 21976 Views
- 28 replies
- 4 likes
Superuser Contribution detail pembayaran tidak dapat diperbarui menggunakan pulsa
Saya berlangganan premium menggunakan pulsa Tri selama lebih dari setahun tetapi kali. Setiap kali muncul 'detail pembayaran tidak dapat diberarui', saya dapat memperbarui menggunakan pulsa. Sekarang, halaman memperbarui detail pembayaran tidak memil...
Saya berlangganan premium menggunakan pulsa Tri selama lebih dari setahun tetapi kali. Setiap kali muncul 'detail pembayaran tidak dapat diberarui', saya dapat memperbarui menggunakan pulsa. Sekarang...
Roadie
300 Views
1 replies
0 likes
- 300 Views
- 1 replies
- 0 likes
Superuser Contribution Cant get premium using paymaya as an option for payment
I am a student that would like to upgrade my account to premium. But it seems paymaya isnt working i loaded 200 pesos for this but still i cant get premium account. I have messaged already the paymaya cares but unfortunately i cant get any response a...
I am a student that would like to upgrade my account to premium. But it seems paymaya isnt working i loaded 200 pesos for this but still i cant get premium account. I have messaged already the paymay...
Roadie
1550 Views
1 replies
0 likes
- 1550 Views
- 1 replies
- 0 likes
Superuser Contribution create user for my son
trying to add a new acount for my son an paying with my paypal acount i am geting this message from paypal Hi, Michael! Information from Spotify Limited30 day of recurring Spotify Premium how do i go to premium on the second user? ThanksMichael
trying to add a new acount for my son an paying with my paypal acount i am geting this message from paypal Hi, Michael! Information from Spotify Limited 30 day of recurring...
Roadie
193 Views
1 replies
0 likes
- 193 Views
- 1 replies
- 0 likes
Superuser Contribution Doppio addebito Spotify 9,90
Salve, chiedo aiuto perche ho ricevuto il pagamento di premium due volte nel giro di una settimana, e non riesco a capire quale account e avvenuto il pagamento, e penso che sia piu di uno!
Salve, chiedo aiuto perche ho ricevuto il pagamento di premium due volte nel giro di una settimana, e non riesco a capire quale account e avvenuto il pagamento, e penso che sia piu di uno!
Roadie
754 Views
1 replies
0 likes
- 754 Views
- 1 replies
- 0 likes
Superuser Contribution Move Subscription from Facebook to a Spotify account
Hello!! I have a premium subscription connected with my Facebook account.My question is, is it possible to move the subsrcirption to a Spotify account in case I want to delete my Facebook account? Thanks!
Hello!! I have a premium subscription connected with my Facebook account. My question is, is it possible to move the subsrcirption to a Spotify account in case I want to delete my Facebook ...
Roadie
219 Views
1 replies
0 likes
- 219 Views
- 1 replies
- 0 likes
Superuser Contribution Realizaron dos cargos y recibo correo que no he pagado
Checo mi recibo y aparece mi pago de febrero, hace 5 dias realizan 2 cargos a otra tarjeta que no tenia registrada y recibo un correo donde va a cancelar mi servicio porque no han recibido mi pago, donde puedo comunicarme para aclarar esta situacion?
Checo mi recibo y aparece mi pago de febrero, hace 5 dias realizan 2 cargos a otra tarjeta que no tenia registrada y recibo un correo donde va a cancelar mi servicio porque no han recibido mi pago, d...
Roadie
236 Views
1 replies
0 likes
- 236 Views
- 1 replies
- 0 likes
Superuser Contribution Realizaron el cargo a mi tarjeta pero no tengo premium aún.
Buenas tardes, el pasado 30 de Marzo realicé el pago de mi cuenta de spotify con la oferta para estudiantes por un monto de $50.00. Se realizó el cargo a mi tarjeta de débito y aún no se ha actualizado mi cuenta a Premium. Anexo las fotos. Favor de a...
Buenas tardes, el pasado 30 de Marzo realicé el pago de mi cuenta de spotify con la oferta para estudiantes por un monto de $50.00. Se realizó el cargo a mi tarjeta de débito y aún no se ha actualiza...
Roadie
229 Views
1 replies
0 likes
- 229 Views
- 1 replies
- 0 likes
Superuser Contribution Switched from Student to Family and have 2 charges on account
I was using a student premium account and switched to the family plan, after the card expired and I put in a new one for the family I have to charges, 1 for 9.99 and the other for 14.99 how do I get so that I'm only using the family account and I don...
I was using a student premium account and switched to the family plan, after the card expired and I put in a new one for the family I have to charges, 1 for 9.99 and the other for 14.99 how do I get ...
Roadie
204 Views
1 replies
0 likes
- 204 Views
- 1 replies
- 0 likes
Superuser Contribution Switch premium to family plan charge
Hi, I have a premium account I just payed on March 15th (20.00 PEN). Question is: if I switch (right now) to a family plan that cost around 30 PEN, will Spotify charge me those 30 PEN (aditional to the recent 20 PEN charge= total 50) or just the diff...
Hi, I have a premium account I just payed on March 15th (20.00 PEN). Question is: if I switch (right now) to a family plan that cost around 30 PEN, will Spotify charge me those 30 PEN (aditional to t...
Roadie
227 Views
1 replies
0 likes
- 227 Views
- 1 replies
- 0 likes
Superuser Contribution Payment Failed but charged on my account
On my bank statement shows that the payment was done on the 02/06/18 but on my soptify app keeps showing payment failed? how can I sort this out?
On my bank statement shows that the payment was done on the 02/06/18 but on my soptify app keeps showing payment failed? how can I sort this out?
Roadie
281 Views
1 replies
0 likes
- 281 Views
- 1 replies
- 0 likes
Superuser Contribution TWO ACCOUNTS - NO LOG IN DETAILS
I am get SO frustrated. I have two accounts but i only use one, i want to cancel the other as i have being charged for both but dont know the usernam,email or password for the second account. I cannot find a single phone number to call or forum with ...
I am get SO frustrated. I have two accounts but i only use one, i want to cancel the other as i have being charged for both but dont know the usernam,email or password for the second account. I canno...
Roadie
176 Views
1 replies
0 likes
- 176 Views
- 1 replies
- 0 likes
Superuser Contribution Upgraded a different account
Dear spotifiers I accidentaly upgraded an account that was logged on my browser and then procced to upgrade my own acc, the problem is that the charge keeps coming on the bill for the other acccount and I wanted to know how to cancel it, I have the o...
Dear spotifiers I accidentaly upgraded an account that was logged on my browser and then procced to upgrade my own acc, the problem is that the charge keeps coming on the bill for th...
Roadie
299 Views
1 replies
0 likes
- 299 Views
- 1 replies
- 0 likes
Superuser Contribution Would it be switched to family plan from redeem code premium?
PlanPremiumCountry USDevice(iPhone 6s, Macbook Pro late 2016) My Question or IssueI'm currently using a redeemed premium account on US spotify. Would I be able to switch to a family plan for a few months with my family as the plan owner and then swit...
Plan Premium Country US Device (iPhone 6s, Macbook Pro late 2016) My Question or Issue I'm currently using a redeemed premium account on US spotify. Would I be able to sw...
Roadie
429 Views
1 replies
0 likes
Family Plan
Premium
redeem
Subscription
- 429 Views
- 1 replies
- 0 likes
Superuser Contribution Mobile Payment Not Available
PlanPremiumCountryMalaysiaDeviceiPhone 6SOperating SystemiOS 11 My Question or IssueI can't seems to find mobile payment option, is it not available? but i saw the option available before i login. I try to change the payment option under my subscript...
Plan Premium Country Malaysia Device iPhone 6S Operating System iOS 11 My Question or Issue I can't seems to find mobile payment option, is it not available? but i saw the option ava...
Roadie
243 Views
1 replies
0 likes
- 243 Views
- 1 replies
- 0 likes
Superuser Contribution COBRO DOBLE
Me estan cobrando el plan premium comun y el familiar, veo que a todos les pasa. mande un mail hace unos meses y nadie contesta. Necesito que alguien me diga algo, deberia hacerme una cuenta nueva?
Me estan cobrando el plan premium comun y el familiar, veo que a todos les pasa. mande un mail hace unos meses y nadie contesta. Necesito que alguien me diga algo, debe...
Roadie
273 Views
1 replies
0 likes
- 273 Views
- 1 replies
- 0 likes
Superuser Contribution Pago
Quisiera saber cómo pagar la promoción de 900 pesos por tres meses si no tengo una tarjeta credito.
Quisiera saber cómo pagar la promoción de 900 pesos por tres meses si no tengo una tarjeta credito.
Roadie
219 Views
1 replies
0 likes
- 219 Views
- 1 replies
- 0 likes
Superuser Contribution Can't buy spotify premium
whenever i buy spotify premium for 3m it just sends me back the money even though i did it all right idk what to do
whenever i buy spotify premium for 3m it just sends me back the money even though i did it all right idk what to do
Roadie
228 Views
1 replies
0 likes
- 228 Views
- 1 replies
- 0 likes
Premium subscription
My Question or Issue Hello, i paid for spotify premium 0,99€ for three months but when i logged in i saw my account was free and not premium. Why?
My Question or Issue Hello, i paid for spotify premium 0,99€ for three months but when i logged in i saw my account was free and not premium. Why?
Roadie
199 Views
1 replies
0 likes
- 199 Views
- 1 replies
- 0 likes
premium
Se io attivo l'offerta premium a 0.99$ per 3mesi, scaduti questi 3mesi, posso attivare l'offerta family? If I activate the premium offer of 0.99 $ for 3 months, after these 3 months, can I activate the family offer?
Se io attivo l'offerta premium a 0.99$ per 3mesi, scaduti questi 3mesi, posso attivare l'offerta family? If I activate the premium offer of 0.99 $ for 3 months, after these 3 months, can I a...
Spotify Star
225 Views
1 replies
0 likes
- 225 Views
- 1 replies
- 0 likes
No premium option except student or family plan
PlanPremiumCountry United StatesDeviceAndroid (LG Stylus 3 Pro) My Question or IssueMy debit card info got stolen, so they froze my account and I missed a payment. When I went to add a payment option, it keeps taking me to a $15 family premium option...
Plan Premium Country United States Device Android (LG Stylus 3 Pro) My Question or Issue My debit card info got stolen, so they froze my account and I missed a payment. W...
Spotify Star
212 Views
1 replies
0 likes
- 212 Views
- 1 replies
- 0 likes