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Forum Posts

Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • FenrisulvKK
  • Visitor
  • 15346 Views
  • 27 replies
  • 3 likes
  • 15346 Views
  • 27 replies
  • 3 likes

Solved!!Superuser Contribution Öğrenci indirimi onay

Ben iki gün once başvurdum fakat halen onaylanmadı normal uyelik alacaktım farkettim ki ödeme gerçekleşmiş ama halen free hesap kullanıyorum normal uyelik alayım ya da öğrenci indirimini kullanayım

  • Newbie
  • Ben iki gün once başvurdum fakat halen onaylanmadı normal uyelik alacaktım  farkettim ki ödeme gerçekleşmiş ama halen free hesap kullanıyorum normal uyelik alayım ya da öğrenci indirimini kullan...
  • SergioDavid
  • Roadie
  • 482 Views
  • 1 replies
  • 0 likes
  • 482 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account Premium omaggio per 60 giorni

Buonasera,2 mesi fa ho attivato i 60 giorni gratis di Premium, nonostante ho ricevuto di aver effettuato il pagamento mi diceva che avevo un profilo Free.Ieri è scaduto l'abbonamento e ovviamente mi hanno chiesto i soldi del rinnovo, ma io non ho pot...

  • Newbie
  • Buonasera, 2 mesi fa ho attivato i 60 giorni gratis di Premium, nonostante ho ricevuto di aver effettuato il pagamento mi diceva che avevo un profilo Free. Ieri è scaduto l'abbonamento e ovviamente...
  • SergioDavid
  • Roadie
  • 291 Views
  • 1 replies
  • 0 likes
  • 291 Views
  • 1 replies
  • 0 likes

Superuser Contribution Invitation to Spotify premium for Family doest work

I been trying to join the premium of my family but everytime I try it show me an error and said that im unable to joint the plan, I try to change my email and doest work and the information Im using is the real one, what can I do?

  • Casual Listener
  • I been trying to join the premium of my family but everytime I try it show me an error and said that im unable to joint the plan, I try to change my email and doest work and the information Im using ...
  • tonola09
  • Casual Listener
  • 279 Views
  • 2 replies
  • 0 likes
  • 279 Views
  • 2 replies
  • 0 likes

Superuser Contribution Error con premium en Movistar

Tengo asociado mi número con mi cuenta y tengo contratado Spotify premium. Desde hoy dejo de funcionar y el servicio a cliente de Movistar es horrible .llevo mucho tiempo usando la suscripción y no había tenido este problema .

  • Newbie
  • Tengo asociado mi número con mi cuenta y tengo contratado Spotify premium. Desde hoy dejo de funcionar y el servicio a cliente de Movistar es horrible .llevo mucho tiempo usando la suscripción y no h...
  • SergioDavid
  • Roadie
  • 298 Views
  • 1 replies
  • 0 likes
  • 298 Views
  • 1 replies
  • 0 likes

Superuser Contribution Pagamento triplicado

Ontem fiz uma assinatura spotify com desconto para universitários e recebi 3 cobranças no cartão de crédito. Na minha conta consta apenas uma assinatura ativa.

  • Newbie
  • Ontem fiz uma assinatura  spotify com desconto para universitários e recebi 3 cobranças no cartão de crédito. Na minha conta consta apenas uma assinatura ativa.
  • SergioDavid
  • Roadie
  • 230 Views
  • 1 replies
  • 0 likes
  • 230 Views
  • 1 replies
  • 0 likes

Superuser Contribution Paypal with credit card

I want to start a Premium Trial but I do not have a credit card on paypal, but I´m connected with a bank card... but paypal wants everytime from me a credit card, what to do now? I just have a bank account

  • Newbie
  • I want to start a Premium Trial but I do not have a credit card on paypal, but I´m connected with a bank card... but paypal wants everytime from me a credit card, what to do now? I just have a bank a...
  • SergioDavid
  • Roadie
  • 218 Views
  • 1 replies
  • 0 likes
  • 218 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't see my Premium account

Hi,I have been using Spotify premium account for a long time. Recently I logged in via Facebook my mistake and since then I can't access my premium account. I removed Spotify from my Facebook apps but still when I log in with my email address, premiu...

  • Visitor
  • Hi, I have been using Spotify premium account for a long time. Recently I logged in via Facebook my mistake and since then I can't access my premium account. I removed Spotify from my Facebook apps ...
  • SergioDavid
  • Roadie
  • 227 Views
  • 1 replies
  • 0 likes
  • 227 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium payments

Trying to purchase 3 months for 0.99. Once putting in payment details... page going back to beginning and asking me to enter details again... any ideas?

  • Newbie
  • Trying to purchase 3 months for 0.99. Once putting in payment details... page going back to beginning and asking me to enter details again... any ideas?
  • SergioDavid
  • Roadie
  • 207 Views
  • 1 replies
  • 0 likes
  • 207 Views
  • 1 replies
  • 0 likes

Superuser Contribution insufficient funds

Hi, I forgot to put money into my card, so they cancelled my subscription; I am trying to use a different card just for this month but the only option avialable is to put the new card details and wait few days for the service to be reactivated. I don...

  • Newbie
  • Hi, I forgot to put money into my card, so they cancelled my subscription; I am trying to use a different card just for this month but the only option avialable is to put the new card details and wai...
  • SergioDavid
  • Roadie
  • 321 Views
  • 1 replies
  • 0 likes
  • 321 Views
  • 1 replies
  • 0 likes

Superuser Contribution Error al suscribirse

Hola, no puedo pagar la mensualidad del plan familiar, anteriormente realice reposición de tarjeta ahora con la nueva quiero dar de alta para que se relice los cargos automatauto pero no me permite.Realice el proceso de cancelar premium y aún así no ...

  • Newbie
  • Hola, no puedo pagar la mensualidad del plan familiar, anteriormente realice reposición de tarjeta ahora con la nueva quiero dar de alta para que se relice los cargos automatauto pero no me permite. ...
  • SergioDavid
  • Roadie
  • 299 Views
  • 1 replies
  • 0 likes
  • 299 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium wont show up in app

I just got Premium memebership but it won't show it up in the app, it looks as if I didn't have premium.

  • Newbie
  • I just got Premium memebership but it won't show it up in the app, it looks as if I didn't have premium.
  • SergioDavid
  • Roadie
  • 254 Views
  • 1 replies
  • 0 likes
  • 254 Views
  • 1 replies
  • 0 likes

Superuser Contribution kan ik eerst 3 maanden voor 0,99 euro doen een daarna studentenkorting toepassen als de 3 maanden af

vraag staat in de titel, maar hier is het helemaal:kan ik eerst 3 maanden voor 0,99 euro doen een daarna studentenkorting toepassen als de 3 maanden af zijn gelopen, dus 15 maanden totaal voor ongeveer 61 euro?ik heb nooit premium gehad.gr. jimmyENGL...

  • Casual Listener
  • vraag staat in de titel, maar hier is het helemaal: kan ik eerst 3 maanden voor 0,99 euro doen een daarna studentenkorting toepassen als de 3 maanden af zijn gelopen, dus 15 maanden totaal voor onge...
  • SergioDavid
  • Roadie
  • 461 Views
  • 1 replies
  • 0 likes
  • 461 Views
  • 1 replies
  • 0 likes

I could not change my country

Hi SpotifyTeam! I'm Rita, and I would like to apply for spotify. I want to pay for Premium, but it didn't work. I am in abroad, because I'm participating in an Internship program. It is 2 months long. Can I change my country, or it's impossible, and ...

  • Casual Listener
  • Hi SpotifyTeam!   I'm Rita, and I would like to apply for spotify. I want to pay for Premium, but it didn't work.  I am in abroad, because I'm participating in an Internship pr...
  • d8t7_i-8vnc3d
  • Casual Listener
  • 196 Views
  • 2 replies
  • 0 likes
  • 196 Views
  • 2 replies
  • 0 likes

Superuser Contribution Payment

Why cant i add my new debit card for my premium? It just declines it when i put the info in plz help!! I work at 3 and i nees my music

  • Newbie
  • Why cant i add my new debit card for my premium? It just declines it when i put the info in plz help!! I work at 3 and i nees my music 😭😭😭
  • SergioDavid
  • Roadie
  • 187 Views
  • 1 replies
  • 0 likes
  • 187 Views
  • 1 replies
  • 0 likes

Superuser Contribution ödeme sorunu

kredi kartımda herhangi bir sorun olmamasına bakiyem olmasına rağmen premium alamıyorum.

  • Newbie
  • kredi kartımda herhangi bir sorun olmamasına bakiyem olmasına rağmen premium alamıyorum.
  • SergioDavid
  • Roadie
  • 167 Views
  • 1 replies
  • 0 likes
  • 167 Views
  • 1 replies
  • 0 likes

Superuser Contribution No puedo pagar el plan premium familiar

Hola, he estado intentando pagar el plan familiar premium pero me sale el siguiente error: "Ha ocurrido un error en el pago. Vuelve a intentarlo o usa otro método de pago." ¿Cómo lo puedo solucionar? Sí, estoy seguro de que mi tarjeta de crédito cump...

  • Newbie
  • Hola, he estado intentando pagar el plan familiar premium pero me sale el siguiente error: "Ha ocurrido un error en el pago. Vuelve a intentarlo o usa otro método de pago." ¿Cómo lo puedo solucionar?...
  • SergioDavid
  • Roadie
  • 213 Views
  • 1 replies
  • 0 likes
  • 213 Views
  • 1 replies
  • 0 likes

Superuser Contribution Didn’t recieve any pin code

I didn’t recieve any pin code to continue on my subscription via mobile payment (Globe) for the ₱149.00 premium promo

  • Newbie
  • I didn’t recieve any pin code to continue on my subscription via mobile payment (Globe) for the ₱149.00 premium promo
  • SergioDavid
  • Roadie
  • 322 Views
  • 1 replies
  • 0 likes
  • 322 Views
  • 1 replies
  • 0 likes

Superuser Contribution 3 aylık 1 tl

Selamlar öncelikle ben ilk kez premium satın alacaktım fakat satın alma bölümünde kart bilgilerini girdikten sonra 1tl yi karttan aldı ve premium gelmedi ana sayfaya attı direk Yardım lazım

  • Newbie
  • Selamlar öncelikle ben ilk kez premium satın alacaktım fakat satın alma bölümünde kart bilgilerini girdikten sonra 1tl yi karttan aldı ve premium gelmedi ana sayfaya attı direk Yardım lazım
  • SergioDavid
  • Roadie
  • 4189 Views
  • 1 replies
  • 0 likes
  • 4189 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can’t find video with premium account

I am using the premium account of spotify, however I cannot find vertical video in my account although I have already follow your steps. When I browse featured shows or all video shows, it doesn’t have a result.

  • Newbie
  • I am using the premium account of spotify, however I cannot find vertical video in my account although I have already follow your steps. When I browse featured shows or all video shows, it doesn’t ha...
  • SergioDavid
  • Roadie
  • 2047 Views
  • 1 replies
  • 0 likes
  • 2047 Views
  • 1 replies
  • 0 likes