Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 88357 Views
- 54 replies
- 5 likes
- 88357 Views
- 54 replies
- 5 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 11015 Views
- 24 replies
- 2 likes
- 11015 Views
- 24 replies
- 2 likes
Solved!! 30 days free trial
I'm trying to cancel my 30 days free trial, so that I won't get charged but I can't find how to.
- I'm trying to cancel my 30 days free trial, so that I won't get charged but I can't find how to.
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- Spotify Star
- 277 Views
- 1 replies
- 0 likes
- 277 Views
- 1 replies
- 0 likes
i want to use a gift card to pay my account
how can I use my gift card to pay my account?
- how can I use my gift card to pay my account?
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- Spotify Star
- 196 Views
- 1 replies
- 0 likes
- 196 Views
- 1 replies
- 0 likes
Account disabled
My account was disabled but the payment went through last week no problem. What happened???? I don’t want to lose all the music I had saved.....
- My account was disabled but the payment went through last week no problem. What happened???? I don’t want to lose all the music I had saved.....
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- Spotify Star
- 11757 Views
- 2 replies
- 0 likes
- 11757 Views
- 2 replies
- 0 likes
My Premium account is gone
It all started in the beginning of April when the automatic bank payment dident pass. But a week later it all went through and the money was transferd. But i still dont have premium access? I have tried everything, log off/log in and uppdate and so o...
- It all started in the beginning of April when the automatic bank payment dident pass. But a week later it all went through and the money was transferd. But i still dont have premium access? ...
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- Spotify Star
- 260 Views
- 1 replies
- 0 likes
- 260 Views
- 1 replies
- 0 likes
Premium account can't connect to speaker devices
Hi there, I have a premium account - no adds, can skip songs etc.. but spotify tells me I need premium account to connect to devices such as bluetooth / wifii speaker. Any idea how to sort this out? Thanks in advance, Em
- Hi there, I have a premium account - no adds, can skip songs etc.. but spotify tells me I need premium account to connect to devices such as bluetooth / wifii speaker. Any idea how to ...
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- Spotify Star
- 184 Views
- 1 replies
- 0 likes
- 184 Views
- 1 replies
- 0 likes
Help! Want premium back
Hi so I got a new phone and I just logged into my spotify account however it shows that I no longer have premium on it. Although I pay every month. I tried getting premium again by clicking the student offer and it told me that I have already redeeme...
- Hi so I got a new phone and I just logged into my spotify account however it shows that I no longer have premium on it. Although I pay every month. I tried getting premium again by clicking the stude...
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- Community Legend
- 282 Views
- 1 replies
- 0 likes
- 282 Views
- 1 replies
- 0 likes
Solved!! I've upgraded to premium but saying I'm all filled up
ive just upgraded to premium and tried to save music but itssaying im all filledup. ive logged out and back in, also deleted the app and re downloaded it and its still saying the same. any ideas as what the issue is as this was themain reason for upg...
- ive just upgraded to premium and tried to save music but itssaying im all filledup. ive logged out and back in, also deleted the app and re downloaded it and its still saying the same. any ideas as w...
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- Casual Listener
- 1536 Views
- 6 replies
- 0 likes
- 1536 Views
- 6 replies
- 0 likes
Card redeme dont work
My mum bought my daughter a 30 euro spotify Card but it doesnt work. ..i tried everything. ....please help!
- My mum bought my daughter a 30 euro spotify Card but it doesnt work. ..i tried everything. ....please help!
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- Community Legend
- 188 Views
- 1 replies
- 0 likes
- 188 Views
- 1 replies
- 0 likes
Spotify familiar
Hola, me gustaría hacer un reclamo ya que no puedo ingresar nuevamente a mi plan familiar. Lo que sucede es que no pagamos en nuestro ciclo de facturación, lo pagamos 5 días después aproximadamente y cuando me enviaron la invitación nuevamente, me sa...
- Hola, me gustaría hacer un reclamo ya que no puedo ingresar nuevamente a mi plan familiar. Lo que sucede es que no pagamos en nuestro ciclo de facturación, lo pagamos 5 días después aproximadamente y...
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- Spotify Star
- 174 Views
- 1 replies
- 0 likes
- 174 Views
- 1 replies
- 0 likes
Solved!! Country related contents
Hi, I've moved from Germany to Sweden and have now updated my country settings according to https://support.spotify.com/cz/article/how-can-i-change-my-country-setting/But the content and a lot of text is still in German. I still see mostly German con...
- Hi, I've moved from Germany to Sweden and have now updated my country settings according to https://support.spotify.com/cz/article/how-can-i-change-my-country-setting/ But the content ...
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- Spotify Star
- 447 Views
- 3 replies
- 0 likes
- 447 Views
- 3 replies
- 0 likes
Solved!! I'll be moving to China in August for 10 mo. Will I be able to use Spotify Premium still offline?
Hi guys! Like my question said, I'll be moving to China to teach English in the Hunan Provence for 10 months. I've read that some users have issues using Spotify Premium in China and I'm prepared for that. However, if I keep Spotify in offline mode w...
- Hi guys! Like my question said, I'll be moving to China to teach English in the Hunan Provence for 10 months. I've read that some users have issues using Spotify Premium in China and I'm pre...
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- Spotify Star
- 23778 Views
- 3 replies
- 0 likes
- 23778 Views
- 3 replies
- 0 likes
Solved!! Using spotify in my resturant.
Hello guys,I work in a restaurant where we sometimes have events such as wedding etc...I had an idea - what if I ask the event holder to send me 5 songs he likes, and using the radio option, I will make him a whole event-playlist based on these 5 son...
- Hello guys, I work in a restaurant where we sometimes have events such as wedding etc... I had an idea - what if I ask the event holder to send me 5 songs he likes, and using the radio option, I wi...
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- Casual Listener
- 667 Views
- 3 replies
- 0 likes
- 667 Views
- 3 replies
- 0 likes
Öğrenci Premium Hesabı Aldım Premium geçiş yapılmadı
Merhabalar.. Öğrenci için premium hesap aldım fakat hala daha premium olmadı. Ödeme gerçekleşti fakat premium hesaba geçmedi yardımcı olur musunuz.
- Merhabalar.. Öğrenci için premium hesap aldım fakat hala daha premium olmadı. Ödeme gerçekleşti fakat premium hesaba geçmedi yardımcı olur musunuz.
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- Casual Listener
- 432 Views
- 7 replies
- 0 likes
- 432 Views
- 7 replies
- 0 likes
Cancelled subscription
How can I avoid getting charged even though I already cancelled the subscription??
- How can I avoid getting charged even though I already cancelled the subscription??
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- Spotify Star
- 207 Views
- 1 replies
- 0 likes
- 207 Views
- 1 replies
- 0 likes
Premium not working
Can anyone help me. Ive renewed my Spotify premium subscription and got the apple reciept email. But my Spotify won’t let me play my music and when I go into the account it says I’m still on the free version. I’ve tried logging in and out several tim...
- Can anyone help me. Ive renewed my Spotify premium subscription and got the apple reciept email. But my Spotify won’t let me play my music and when I go into the account it says I’m still on t...
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- Spotify Star
- 250 Views
- 1 replies
- 0 likes
- 250 Views
- 1 replies
- 0 likes
Yearly payment
How to I switch from paying monthly on my family premium plan to yearly?
- How to I switch from paying monthly on my family premium plan to yearly?
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- Spotify Star
- 168 Views
- 1 replies
- 0 likes
- 168 Views
- 1 replies
- 0 likes
Cobrança
Boa Noite!Como faço para pedir o cancelamento da cobrança que veio na minha fatura? Pois pedir o plano universitário mais não tenho interesse em ter o plano.
- Boa Noite! Como faço para pedir o cancelamento da cobrança que veio na minha fatura? Pois pedir o plano universitário mais não tenho interesse em ter o plano.
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- Spotify Star
- 269 Views
- 4 replies
- 0 likes
- 269 Views
- 4 replies
- 0 likes
Superuser Contribution Problema tratando de renovar suscripcion
tengo mas de 5 medio de pago, todos activos con diferentes banco y no he podido renovar mi suscripcion, la cancele como indican ustedes en link adjunto en la seccion "¿Ninguna opción resolvió el problema?", y nada, tambien trate desde diferentes rede...
- tengo mas de 5 medio de pago, todos activos con diferentes banco y no he podido renovar mi suscripcion, la cancele como indican ustedes en link adjunto en la seccion "¿Ninguna opción resolvió el prob...
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- Roadie
- 202 Views
- 1 replies
- 0 likes
- 202 Views
- 1 replies
- 0 likes
Superuser Contribution Spotify me cobró dos veces en el mes! Sigo con cuenta Free y no me han resuelto nada!
El mes pasado me cobraron y hasta que tuve contanto con alguien de Spotify me dieron el servicio, ahora este mes ya me cobraron dos veces lo cual desconozco el motivo y no me han dado el servicio Premium... para empezar desde el primer pago debieron ...
- El mes pasado me cobraron y hasta que tuve contanto con alguien de Spotify me dieron el servicio, ahora este mes ya me cobraron dos veces lo cual desconozco el motivo y no me han dado el servicio Pre...
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- Roadie
- 231 Views
- 1 replies
- 0 likes
- 231 Views
- 1 replies
- 0 likes
Superuser Contribution No acepta el pago
Buen día quisiera su ayuda para resolver lonsiguiente, actualmente cuento con una una cuenta gratuita y quisiera contratar el plan familiar premium pero al momento que introducir mi tarjeta como método de pago me dice que hay ocurrió un error que vue...
- Buen día quisiera su ayuda para resolver lonsiguiente, actualmente cuento con una una cuenta gratuita y quisiera contratar el plan familiar premium pero al momento que introducir mi tarjeta como méto...
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- Roadie
- 359 Views
- 1 replies
- 0 likes
- 359 Views
- 1 replies
- 0 likes