Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 79154 Views
- 49 replies
- 3 likes
- 79154 Views
- 49 replies
- 3 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 10023 Views
- 23 replies
- 2 likes
- 10023 Views
- 23 replies
- 2 likes
Superuser Contribution Í can't go premium.
I'm trying to go premium and it says that : you can't get premium on this application. I have an iPhone se and I got the spotify app on the App Store. Is this a bug? Do I have a way to solve it?
- I'm trying to go premium and it says that : you can't get premium on this application. I have an iPhone se and I got the spotify app on the App Store. Is this a bug? Do I have a ...
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- Roadie
- 267 Views
- 1 replies
- 0 likes
- 267 Views
- 1 replies
- 0 likes
Superuser Contribution paying twice
Just over a year ago i lost my debit card so i had to cancel it, the payment for spotify couldnt come out of my account so i changed payment method to paypal. I didn't notice until now but after i got my new debit card the payments started coming out...
- Just over a year ago i lost my debit card so i had to cancel it, the payment for spotify couldnt come out of my account so i changed payment method to paypal. I didn't notice until now but after i go...
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- Roadie
- 191 Views
- 1 replies
- 0 likes
- 191 Views
- 1 replies
- 0 likes
Superuser Contribution Cannot cancel paid subscription
I have a spotify account through a facebook account that is not existent anymore, and i cannot login and delete the account. Im still being billed monthly for a service i cannot access.
- I have a spotify account through a facebook account that is not existent anymore, and i cannot login and delete the account. Im still being billed monthly for a service i cannot access.
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- Roadie
- 184 Views
- 1 replies
- 0 likes
- 184 Views
- 1 replies
- 0 likes
I signed up for Premium under my phone bill.. how do I get it activated?
I have a myrogers account and linked premium to my phone bill. It isn't showing as premium and I still get ads. How do I fix this?
- I have a myrogers account and linked premium to my phone bill. It isn't showing as premium and I still get ads. How do I fix this?
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- Spotify Star
- 370 Views
- 1 replies
- 0 likes
- 370 Views
- 1 replies
- 0 likes
Superuser Contribution New subscription
I recently subscribed to Spotify, I had some trouble while signing up... and I’m now being billed for two separate accounts on two separate credit cards. Can i verify which account is associated to which credit card? Can I be credited the charges for...
- I recently subscribed to Spotify, I had some trouble while signing up... and I’m now being billed for two separate accounts on two separate credit cards. Can i verify which account is associated to w...
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- Roadie
- 206 Views
- 1 replies
- 0 likes
- 206 Views
- 1 replies
- 0 likes
Superuser Contribution Free Trial Still Getting Charged
I had problems with Spodify before concerning my subscription. I signed up with the student discount but I was never given premuim. They told me to re sign up but it said I already redeemed my student discount so I cant get it anymore, after a while ...
- I had problems with Spodify before concerning my subscription. I signed up with the student discount but I was never given premuim. They told me to re sign up but it said I already redeemed my studen...
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- Roadie
- 345 Views
- 1 replies
- 0 likes
- 345 Views
- 1 replies
- 0 likes
Payment error
I got two promo codes that will make my spotify subscription good for 2 months. I had used the first one on March and now I used the second one on April 19, 2017. It says on my account profile that my plan will renew on May 19, 2017 so I knew that th...
- I got two promo codes that will make my spotify subscription good for 2 months. I had used the first one on March and now I used the second one on April 19, 2017. It says on my account profile that m...
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- Not applicable
- 374 Views
- 1 replies
- 0 likes
- 374 Views
- 1 replies
- 0 likes
Superuser Contribution New member
Attempting spotify, 1st time. Trying to do the 60day offer, enter details, credit card etc. Get message "Looks like you'v already taken similar offer" which I havn't...takes me back to credit card page and says continue, which I do....over and over a...
- Attempting spotify, 1st time. Trying to do the 60day offer, enter details, credit card etc. Get message "Looks like you'v already taken similar offer" which I havn't...takes me back to credit card pa...
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- Casual Listener
- 199 Views
- 2 replies
- 0 likes
- 199 Views
- 2 replies
- 0 likes
Superuser Contribution In Colombia is no longer available the PSE payment option
I have no longer the PSE payment option, only credit card, is there any way to pay with debit card?
- I have no longer the PSE payment option, only credit card, is there any way to pay with debit card?
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- Newbie
- 427 Views
- 2 replies
- 0 likes
- 427 Views
- 2 replies
- 0 likes
Solved!!Superuser Contribution [Subscription] Questions on Hulu Bundle
I purchased a year of spotify premium in December of 2017 and just heard about the Spotify premium and Hulu bundle. My question is can i still get a deal on Hulu without being billed $12.99 a month because I already paid for a year subscription to sp...
- I purchased a year of spotify premium in December of 2017 and just heard about the Spotify premium and Hulu bundle. My question is can i still get a deal on Hulu without being billed $12.99 a month b...
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- Roadie
- 776 Views
- 3 replies
- 0 likes
- 776 Views
- 3 replies
- 0 likes
Superuser Contribution Plan familiar premium con tarjeta de debito
Alguien me puede ayudar, voy a iniciar con el plan familiar premium, pero al momento de pagar no me aparece opcion para Tarjeta de debito ,,,,
- Alguien me puede ayudar, voy a iniciar con el plan familiar premium, pero al momento de pagar no me aparece opcion para Tarjeta de debito ,,,,
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- Newbie
- 45339 Views
- 8 replies
- 1 likes
- 45339 Views
- 8 replies
- 1 likes
Wanted student discount but then decided to do free trial. But I got charged 4.99
I am a student and wanted to try Spotify. I saw student discount and applied for it. The transaction said it didn't go through and it said it didn't charge me. Then I noticed free 1 month trial. So I decided to try that. I signed up for free month an...
- I am a student and wanted to try Spotify. I saw student discount and applied for it. The transaction said it didn't go through and it said it didn't charge me. Then I noticed free 1 month tria...
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- Casual Listener
- 534 Views
- 8 replies
- 0 likes
- 534 Views
- 8 replies
- 0 likes
Superuser Contribution 8 years of premium - Spotify are pushing me away.
I have been a Spotify premium customer for 8 years! And it has been great, for the most part, from the very start - I feel like recently I am running in to problems with both the Windows and the Android app and mostly this is because Spotify keep rem...
- I have been a Spotify premium customer for 8 years! And it has been great, for the most part, from the very start - I feel like recently I am running in to problems with both the Windows and the Andr...
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- Casual Listener
- 374 Views
- 3 replies
- 1 likes
- 374 Views
- 3 replies
- 1 likes
Solved!! Spotify Premium
I'm currently in Malaysia right now but I am an American citizen with an American bank card. I can't pay for spotify premium because it will not accept my card stating that my card information doesn't match with the current country i am in. I do not ...
- I'm currently in Malaysia right now but I am an American citizen with an American bank card. I can't pay for spotify premium because it will not accept my card stating that my card information doesn'...
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- Casual Listener
- 482 Views
- 2 replies
- 0 likes
- 482 Views
- 2 replies
- 0 likes
Superuser Contribution Profile name, premium family plan
Okay I believe my account has been hacked as I can't make sense of the profile name. All of my other information is correct! Please help! Also how to you contact someone specifically to help walk you thru all of this. On march5 I upgraded to a premie...
- Okay I believe my account has been hacked as I can't make sense of the profile name. All of my other information is correct! Please help! Also how to you contact someone specifically to help walk you...
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- Roadie
- 200 Views
- 1 replies
- 0 likes
- 200 Views
- 1 replies
- 0 likes
Superuser Contribution Premium for 60 Days
Before signing up for spotify, i saw an advertisment for 60 days free trial. I am about to pay only to notice that i am being offered 30 days free trial. Could this be an error?
- Before signing up for spotify, i saw an advertisment for 60 days free trial. I am about to pay only to notice that i am being offered 30 days free trial. Could this be an error?
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- Roadie
- 273 Views
- 1 replies
- 0 likes
- 273 Views
- 1 replies
- 0 likes
Superuser Contribution No puedo entrar al plan familiar
Hola, tengo problemas con mi cuenta ya que yo estaba en un plan familiar pero hace unos días me llegó un correo de verificación y no lo había visto y cuando entre a mi correo decía que mi cuenta había pasado a una cuenta gratuita, y ahora que me envi...
- Hola, tengo problemas con mi cuenta ya que yo estaba en un plan familiar pero hace unos días me llegó un correo de verificación y no lo había visto y cuando entre a mi correo decía que mi cuenta habí...
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- Roadie
- 404 Views
- 1 replies
- 0 likes
- 404 Views
- 1 replies
- 0 likes
Superuser Contribution Problema com premium
Olá, recebi por email o recibo de pagamento por boleto de 3 meses do Premium no dia 27/03 e até agora a conta está Free. No site aparece "Seu Premium pré-pago termina em 27/06/18" mas nos aplicativos aparece como Free. Já tentei deslogar e logar e re...
- Olá, recebi por email o recibo de pagamento por boleto de 3 meses do Premium no dia 27/03 e até agora a conta está Free. No site aparece "Seu Premium pré-pago termina em 27/06/18" mas nos a...
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- Roadie
- 199 Views
- 1 replies
- 0 likes
- 199 Views
- 1 replies
- 0 likes
Starbucks Partner not working?
I cancelled my current premium, which was a student membership, and then went on to apply my Starbucks partner ID but it said "Something went wrong. Please check that the information you have entered is correct and review the guidelines to ensure you...
- I cancelled my current premium, which was a student membership, and then went on to apply my Starbucks partner ID but it said "Something went wrong. Please check that the information you have entered...
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- Community Legend
- 364 Views
- 1 replies
- 0 likes
- 364 Views
- 1 replies
- 0 likes
Superuser Contribution cargos no reconocidos en mi estado de cuenta
Tengo cargos de spotify en mi estado de cuenta que no corresponden al plan que habia contratado cancele mi suscripcion premium el pasado mes de febrero y sigo recibiendo cargos en mi estado de cuenta en los meses de marzo y abril.
- Tengo cargos de spotify en mi estado de cuenta que no corresponden al plan que habia contratado cancele mi suscripcion premium el pasado mes de febrero y sigo recibiendo cargos en mi estado de cuenta...
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- Roadie
- 309 Views
- 1 replies
- 0 likes
- 309 Views
- 1 replies
- 0 likes