Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 148308 Views
- 100 replies
- 12 likes
- 148308 Views
- 100 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 17026 Views
- 27 replies
- 4 likes
- 17026 Views
- 27 replies
- 4 likes
Superuser Contribution two profile names
I recently joined the family premium plan. My daughter has a free account. I sent her an invite to join the family plan, she did and shows active, but now has 2 profile names.One with her playlists that still has ads and is not reflecting the premium...
- I recently joined the family premium plan. My daughter has a free account. I sent her an invite to join the family plan, she did and shows active, but now has 2 profile names.One with her playli...
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- Roadie
- 240 Views
- 1 replies
- 0 likes
- 240 Views
- 1 replies
- 0 likes
Superuser Contribution Payment restriction via paypal
I've been using Spotify family for a while via Paypal. My paypal was registered to my Maestro card (Keytrade). Due to a bad manipulation on my part, my paypal account was in negative for a few days. I owed paypal money in other words. During these da...
- I've been using Spotify family for a while via Paypal. My paypal was registered to my Maestro card (Keytrade). Due to a bad manipulation on my part, my paypal account was in negative for a few days. ...
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- Casual Listener
- 254 Views
- 2 replies
- 0 likes
- 254 Views
- 2 replies
- 0 likes
Superuser Contribution Cancel subscription
Hello my name is Aaron Hayden I’m trying to cancel my account I don’t know what email I used or password but I keep getting charged every month with my card ending in [mod edit - card info]. I don’t want Spotify no more I have Apple Music. Been tryin...
- Hello my name is Aaron Hayden I’m trying to cancel my account I don’t know what email I used or password but I keep getting charged every month with my card ending in [mod edit - card info]. I don’t ...
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- Roadie
- 178 Views
- 1 replies
- 0 likes
- 178 Views
- 1 replies
- 0 likes
Superuser Contribution Problema de pago mach (chile)
Hice una compra en mach (me desconto saldo) pero aun no tengo premium ya, paso un dia de esto.
- Hice una compra en mach (me desconto saldo) pero aun no tengo premium ya, paso un dia de esto.
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- Roadie
- 1851 Views
- 1 replies
- 0 likes
- 1851 Views
- 1 replies
- 0 likes
Superuser Contribution Help
Ibhave askes this quesrion before I have another account which I used the free premuim on went over the date didt pay and spotify deleted my account, I want ro pay the money and use my old account but dont know how to someone plwaae help
- Ibhave askes this quesrion before I have another account which I used the free premuim on went over the date didt pay and spotify deleted my account, I want ro pay the money and use my old account bu...
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- Casual Listener
- 192 Views
- 2 replies
- 0 likes
- 192 Views
- 2 replies
- 0 likes
Superuser Contribution [Subscription] I used a code for Spotify
After I tried using it, it showed an error message. I havent gotten Spotify Premium and cant use the code anymore.
- After I tried using it, it showed an error message. I havent gotten Spotify Premium and cant use the code anymore.
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- Roadie
- 163 Views
- 1 replies
- 0 likes
- 163 Views
- 1 replies
- 0 likes
Superuser Contribution Subscripcion premiun
Yo pagué mi subscripcion de Spotify y hoy que volví a entrar a mi cuenta sale que tengo una prueba de 7 días , cuando se suponía que me darían 1 mes de prueba , e incluso aún me sale cuando se renovará el plan de premiun
- Yo pagué mi subscripcion de Spotify y hoy que volví a entrar a mi cuenta sale que tengo una prueba de 7 días , cuando se suponía que me darían 1 mes de prueba , e incluso aún me sale cuando se renova...
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- Roadie
- 236 Views
- 1 replies
- 0 likes
- 236 Views
- 1 replies
- 0 likes
How do I subscribe Spotify premium via Optus billing?
As stated herehttps://support.spotify.com/au/account_payment_help/subscription_information/pay-by-mobile/ Optus couldn't answer my question
- As stated here https://support.spotify.com/au/account_payment_help/subscription_information/pay-by-mobile/ Optus couldn't answer my question
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- Community Legend
- 4114 Views
- 3 replies
- 0 likes
- 4114 Views
- 3 replies
- 0 likes
Premium
I just chose for a premium account, but i didn't know that there was one for students, so i would like to change mine to the one of students since i am one. Also why can't i listen the music i while i am without wifi. It sais that i can listen offlin...
- I just chose for a premium account, but i didn't know that there was one for students, so i would like to change mine to the one of students since i am one. Also why can't i listen the music i while ...
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- Community Legend
- 154 Views
- 1 replies
- 0 likes
- 154 Views
- 1 replies
- 0 likes
Premium
I have made a new password for my premium account, because I lost it.now i have a Free account, and my premium account is gone. I want to pay for a new premium account, but how do I know that my old account dont exist anymore. I dont want to pay twic...
- I have made a new password for my premium account, because I lost it. now i have a Free account, and my premium account is gone. I want to pay for a new premium account, but how do I know t...
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- Community Legend
- 193 Views
- 1 replies
- 0 likes
- 193 Views
- 1 replies
- 0 likes
Superuser Contribution Family subscription issue
Hi, I have a family account 1 year now.Past week every one in my family account got a e-mail with verrification of the home adres. Everyone is living in the same house and filled in the address but with 3 accounts it did not work. They got a message ...
- Hi, I have a family account 1 year now. Past week every one in my family account got a e-mail with verrification of the home adres. Everyone is living in the same house and filled ...
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- Roadie
- 257 Views
- 1 replies
- 0 likes
- 257 Views
- 1 replies
- 0 likes
Superuser Contribution premium family
hello together, I can not connect my daughter to premium family. I followed all instructions on FAQ, but it doesn´t work. I tried all indications, even from different aplications (mobil, laptop, tablet). I need some help. best, Andreas
- hello together, I can not connect my daughter to premium family. I followed all instructions on FAQ, but it doesn´t work. I tried all indications, even from different aplications (mobil, laptop, tabl...
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- Roadie
- 159 Views
- 1 replies
- 0 likes
- 159 Views
- 1 replies
- 0 likes
Superuser Contribution Problemas con premium para universitarios
Fiz meu plano para universitarios e ate agora aparece conta gratis, quero saber o porquê, ja que concluí meu pagamento e quanto tempo demora para verificarem o documento de estudante. Tambem quero saber como cancela esse premium
- Fiz meu plano para universitarios e ate agora aparece conta gratis, quero saber o porquê, ja que concluí meu pagamento e quanto tempo demora para verificarem o documento de estudante. Tambem quero sa...
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- Roadie
- 168 Views
- 1 replies
- 0 likes
- 168 Views
- 1 replies
- 0 likes
Superuser Contribution problemas de subcripcion
no puedo terminar de agregar a mi familia
- no puedo terminar de agregar a mi familia
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- Roadie
- 165 Views
- 1 replies
- 0 likes
- 165 Views
- 1 replies
- 0 likes
Superuser Contribution ödeme sorunu
4 farklı banka ve kredi kartı ile ödeme yapmayı denememe rağmen premium ödemesi gerçekleșmedi. kartlar da internet alıșverișine açık durumda. neden ödeme yapamıyorum?
- 4 farklı banka ve kredi kartı ile ödeme yapmayı denememe rağmen premium ödemesi gerçekleșmedi. kartlar da internet alıșverișine açık durumda. neden ödeme yapamıyorum?
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- Roadie
- 280 Views
- 1 replies
- 0 likes
- 280 Views
- 1 replies
- 0 likes
Superuser Contribution probleme d'abonnement
j'ai prescrit un abonnement premium, le paiement a été pris en compte mais je ne beneficie pas du premium. que faire?
- j'ai prescrit un abonnement premium, le paiement a été pris en compte mais je ne beneficie pas du premium. que faire?
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- Roadie
- 180 Views
- 1 replies
- 0 likes
- 180 Views
- 1 replies
- 0 likes
Superuser Contribution Habe ich immer noch free
Ich habe ausversehen etwas angeklickt wovon ich keine Ahnung hab und möchte wissen ob ich jetzt Spotify Premium oder Spotify free habe außerdem habe ich eine Bestätigungsmail bekommen und möchte free bleiben . Nun möchte ich wissen ob ich die Mail ig...
- Ich habe ausversehen etwas angeklickt wovon ich keine Ahnung hab und möchte wissen ob ich jetzt Spotify Premium oder Spotify free habe außerdem habe ich eine Bestätigungsmail bekommen und möchte free...
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- Roadie
- 191 Views
- 1 replies
- 0 likes
- 191 Views
- 1 replies
- 0 likes
Solved!! how to cancel my premium subscription with prepaid
I need help cancelling my subscription which is prepaid. When I tried cancelling my subscription through my spotify account, there was no button for me to deactivate it. Can someone please help me??! Thanks
- I need help cancelling my subscription which is prepaid. When I tried cancelling my subscription through my spotify account, there was no button for me to deactivate it. Can someone please help me??!...
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- Spotify Star
- 2024 Views
- 1 replies
- 0 likes
- 2024 Views
- 1 replies
- 0 likes
Superuser Contribution Over charged
Hi,I had a subscription to Spotify and I had to cancel it because I was being charged twice in a month, one on the first and one of the fifth of each month. I checked for any other accounts linked to my card and found none. I’m running low on money a...
- Hi, I had a subscription to Spotify and I had to cancel it because I was being charged twice in a month, one on the first and one of the fifth of each month. I checked for any other accounts linked ...
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- Roadie
- 203 Views
- 1 replies
- 0 likes
- 203 Views
- 1 replies
- 0 likes
Superuser Contribution I'm getting charged for a mysterious account I haven't used in years...
I should have caught it sooner, but I've apparently had a Spotify subscription for a while but I can't figure out from where I'm getting charged. It was hidden in my apple bill I guess... I use Apple Music and didn't realize Spotify trial continued t...
- I should have caught it sooner, but I've apparently had a Spotify subscription for a while but I can't figure out from where I'm getting charged. It was hidden in my apple bill I guess... I use Apple...
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- Roadie
- 191 Views
- 1 replies
- 0 likes
- 191 Views
- 1 replies
- 0 likes