Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 90423 Views
- 56 replies
- 5 likes
- 90423 Views
- 56 replies
- 5 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 11379 Views
- 24 replies
- 2 likes
- 11379 Views
- 24 replies
- 2 likes
Problema con el débito del pago
IHola, el 20/4 fecha en que me debían debitan la suscripción no lo hicieron por problemas con mi tarjeta, 25/4 di de baja la suscripción, esos 5 días los tengo pagar? Porque aún no me debitaron nada de la tarjeta .
- IHola, el 20/4 fecha en que me debían debitan la suscripción no lo hicieron por problemas con mi tarjeta, 25/4 di de baja la suscripción, esos 5 días los tengo pagar? Porque aún no me debitaron nada ...
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- Regular
- 303 Views
- 1 replies
- 0 likes
- 303 Views
- 1 replies
- 0 likes
Subscription
I am getting charged for Spotify premium, but I don’t know my username or password, I need to cancel it as soon as I can
- I am getting charged for Spotify premium, but I don’t know my username or password, I need to cancel it as soon as I can
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- Spotify Star
- 181 Views
- 1 replies
- 0 likes
- 181 Views
- 1 replies
- 0 likes
Superuser Contribution Help! Cant purchase!
I need help! I cant purchase spotify using my paymaya account and it always showing "Purchase Failed etc."
- I need help! I cant purchase spotify using my paymaya account and it always showing "Purchase Failed etc."
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- Newbie
- 265 Views
- 2 replies
- 0 likes
- 265 Views
- 2 replies
- 0 likes
Renovacion de suscripcion 12 meses de universitarios (problema)
No renove a tiempo mi cuenta de universitarios y desde febrero estoy pagando la cuota normal de $99 por mes. Mi pregunta es, ¿Como puedo renovar la modalidad de pago para qeu me siga cobrando los $49 mensuales? ya no me da la opcion de renovar...
- No renove a tiempo mi cuenta de universitarios y desde febrero estoy pagando la cuota normal de $99 por mes. Mi pregunta es, ¿Como puedo renovar la modalidad de pago para qeu me siga cobrando los $49...
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- Newbie
- 909 Views
- 1 replies
- 0 likes
- 909 Views
- 1 replies
- 0 likes
Superuser Contribution Realice el pago por premium y no tengo el servicio.
Ya realice el pago y me llegó un mail con el ok de la transacción. Pero no puedo entrar a mí Spotify premium. Nosé q hacer
- Ya realice el pago y me llegó un mail con el ok de la transacción. Pero no puedo entrar a mí Spotify premium. Nosé q hacer
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- Newbie
- 984 Views
- 3 replies
- 0 likes
- 984 Views
- 3 replies
- 0 likes
Spotify - Cobrança indevida de 10 reais após troca de cartão.
Hoje atualizei a forma de pagamento da minha conta no Spotify e veio uma cobrança de 10 reais. Gostaria de saber o porquê da cobrança e, se for realmente uma cobrança indevida, como estorná-la.
- Hoje atualizei a forma de pagamento da minha conta no Spotify e veio uma cobrança de 10 reais. Gostaria de saber o porquê da cobrança e, se for realmente uma cobrança indevida, como estorná-la.
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- Spotify Star
- 725 Views
- 1 replies
- 0 likes
- 725 Views
- 1 replies
- 0 likes
Superuser Contribution no me deja pagar con amex
hola soy de argentina y hasta el mes pasado pagaba con visa, pero ahora quiero cambiar a american express y no me deja siquiera poner el codigo de seguridad para terminar la compra... alguien sabe como arreglar esto?
- hola soy de argentina y hasta el mes pasado pagaba con visa, pero ahora quiero cambiar a american express y no me deja siquiera poner el codigo de seguridad para terminar la compra... alguien sabe co...
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- Newbie
- 4711 Views
- 4 replies
- 2 likes
- 4711 Views
- 4 replies
- 2 likes
Superuser Contribution Double payment (SOLVED)
Hello! I have paid the yearly subscripition for 119,90 with one credit card and the montly payment is going on with another credit card. It has happened for one month now. How can I stop the monthly payment and get reimbursed? -Jani
- Hello! I have paid the yearly subscripition for 119,90 with one credit card and the montly payment is going on with another credit card. It has happened for one month now. How can I stop the monthly ...
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- Roadie
- 307 Views
- 1 replies
- 0 likes
- 307 Views
- 1 replies
- 0 likes
Solved!! Premium account paid for one year and new Family account
Hi,I have paid a Premium account for one year until december 2018 and now I would like to subscribe for a Family account. How will it be charged to me ? Thanks for your answers
- Hi, I have paid a Premium account for one year until december 2018 and now I would like to subscribe for a Family account. How will it be charged to me ? Thanks for your answers
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- Casual Listener
- 493 Views
- 4 replies
- 0 likes
- 493 Views
- 4 replies
- 0 likes
Solved!! I paid for family and then unsubscribed.
Will i still be charged even though i unsubscribed like 1 min after? It say on my account that im not a subscriber but my bank have been charged, will i get the money back?
- Will i still be charged even though i unsubscribed like 1 min after? It say on my account that im not a subscriber but my bank have been charged, will i get the money back?
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- Casual Listener
- 356 Views
- 2 replies
- 0 likes
- 356 Views
- 2 replies
- 0 likes
Charged double
Hey, I signed up for the student discount, was approved and charged. The email told me to go back to Spotify online to finish setting up. Now I am being charged for both the student $4.99 subscription and the $9.99 monthly subscription on my credit c...
- Hey, I signed up for the student discount, was approved and charged. The email told me to go back to Spotify online to finish setting up. Now I am being charged for both the student $4.99 subs...
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- Composer
- 182 Views
- 1 replies
- 0 likes
- 182 Views
- 1 replies
- 0 likes
Help! Charged last month and this month for premium yet my account says free and not premium
I was charged 9.99 last month and yet again this month . My account states I am on the free service and there is no sign of letting up any time soon...can someone please tell what’s going on with this or my account
- I was charged 9.99 last month and yet again this month . My account states I am on the free service and there is no sign of letting up any time soon... can someone please tell what’s going on w...
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- Casual Listener
- 242 Views
- 3 replies
- 0 likes
- 242 Views
- 3 replies
- 0 likes
Duplicidade de pagamento
Esse mes recebi email falando que estava com problemas no cartão no faturamento ,ai troquei cartão e passei outro cartão, porem veio na fatura do cartao anterior o debito do spotify, paguei duas vezes esse mês
- Esse mes recebi email falando que estava com problemas no cartão no faturamento ,ai troquei cartão e passei outro cartão, porem veio na fatura do cartao anterior o debito do spotify, paguei duas veze...
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- Spotify Star
- 449 Views
- 1 replies
- 0 likes
- 449 Views
- 1 replies
- 0 likes
sonos and spotify
On my sonos account, it says that it is unable to play a song becuase the spotify account information is not valid. I have spotify premium yet it is still not working
- On my sonos account, it says that it is unable to play a song becuase the spotify account information is not valid. I have spotify premium yet it is still not working
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- Spotify Star
- 199 Views
- 1 replies
- 0 likes
- 199 Views
- 1 replies
- 0 likes
Giftcard won´t get accepted
So, Today I´ve bought 5 10€ Premium Giftcards. (Like i always did before) i redeemed 4 of them without any Problem but the last one i got here won´t work. I´m from Germany and it says: "Hoppla! Da ist wohl etwas schiefgegangen. Versuch es noch mal." ...
- So, Today I´ve bought 5 10€ Premium Giftcards. (Like i always did before) i redeemed 4 of them without any Problem but the last one i got here won´t work. I´m from Germany ...
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- Newbie
- 217 Views
- 1 replies
- 1 likes
- 217 Views
- 1 replies
- 1 likes
Premium
I cant subscribe to premium even if my payment method is correct and I have already tried using a different card but an error message keeps appearing
- I cant subscribe to premium even if my payment method is correct and I have already tried using a different card but an error message keeps appearing
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- Spotify Star
- 164 Views
- 1 replies
- 0 likes
- 164 Views
- 1 replies
- 0 likes
Can't become premium because my location (Portugal) does not match payment method (UK)
Hi all, I live in Portugal, therefore, my account is set to Portugal. I'm trying to go premium with a CC from a Digital Bank (Revolut) that is located in the UK. My card is legit and this limitation does not make any sense! Thanks in advance,Ivo
- Hi all, I live in Portugal, therefore, my account is set to Portugal. I'm trying to go premium with a CC from a Digital Bank (Revolut) that is located in the UK. My card is legit an...
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- Spotify Star
- 445 Views
- 1 replies
- 0 likes
- 445 Views
- 1 replies
- 0 likes
PROBLEM WITH PREMIUM
I have paid for spotify premium. I have it on my pc but I dont know why in my android it doesnt appear. What should I do?
- I have paid for spotify premium. I have it on my pc but I dont know why in my android it doesnt appear. What should I do?
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- Casual Listener
- 235 Views
- 3 replies
- 0 likes
- 235 Views
- 3 replies
- 0 likes
Can't changer my Country and upgrade to premium
Hey guys, I can't change my country in my profile, set as Belgium. I need to do so to pay with a french credit card to upgrade to premium...Need help...
- Hey guys, I can't change my country in my profile, set as Belgium. I need to do so to pay with a french credit card to upgrade to premium...Need help...
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- Casual Listener
- 519 Views
- 1 replies
- 0 likes
- 519 Views
- 1 replies
- 0 likes
Cobraram Assinatura mas não ativou o premium
Tenho a cobrança feita no meu cartão, mas minha conta continua como free
- Tenho a cobrança feita no meu cartão, mas minha conta continua como free
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- Newbie
- 560 Views
- 1 replies
- 0 likes
- 560 Views
- 1 replies
- 0 likes