Help - Subscriptions

Solved!! Cancel subscription and get a refund

I dont use Spotify enough to pay for a subscription I'm going to cancel subscription

Jmoney76
Visitor
2023-08-09 4:33:02 PM
yesterday
roflmaoo
Casual Listener
122777 Views
81 replies
10 likes

122777 Views
81 replies
10 likes

Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

JoeFoSho
Music Fan
2023-10-16 9:24:16 PM
2024-12-12 1:50:57 PM
FenrisulvKK
Visitor
14686 Views
27 replies
2 likes

14686 Views
27 replies
2 likes

Change in Credit Card and Country

I have a Spotify Premium Family plan. Most of the people using the app are in Canada but I moved to Australia, and since i'm paying for the account, I wanted to change the payment to an Australian credit card. Now The help page told me that I need to...

Stemi08
Newbie
I have a Spotify Premium Family plan. Most of the people using the app are in Canada but I moved to Australia, and since i'm paying for the account, I wanted to change the payment to an Australian cr...
2018-05-09 5:24:49 AM
2018-05-10 7:21:09 PM
Bethany_Dawn
Community Legend
306 Views
1 replies
0 likes

306 Views
1 replies
0 likes

I was never given two months for free

they promised me two months for free and they did not keep it to me I do not buy premium again because they do not respect what they say I'm very upset

gemafom
Newbie
they promised me two months for free and they did not keep it to me I do not buy premium again because they do not respect what they say I'm very upset
2018-05-10 1:57:54 AM
2018-05-10 6:06:26 PM
Hubo
Community Legend
186 Views
1 replies
0 likes

186 Views
1 replies
0 likes

Starbucks Spotify for partners not working

Hi, I have been trying to set up my current Spotify account with the Starbucks Spotify portal to be able to use the premium, this is the web address I was using and seems to be the only one (www.spotify.com/starbuckspartners) but unfortunately I have...

Larissa77
Newbie
Hi, I have been trying to set up my current Spotify account with the Starbucks Spotify portal to be able to use the premium, this is the web address I was using and seems to be the only one (www.spot...
2018-05-05 6:27:27 AM
2018-05-10 6:01:13 PM
Hubo
Community Legend
422 Views
1 replies
0 likes

422 Views
1 replies
0 likes

Superuser Contribution Me cobraron doble

Cambié mi tarjeta de pago, ya me habían hecho el cargo el día 30 pero al cambiarla me hicieron el cargo de nuevo el día de hoy 5!! Que puedo hacer??

AdrianVillar
Newbie
Cambié mi tarjeta de pago, ya me habían hecho el cargo el día 30 pero al cambiarla me hicieron el cargo de nuevo el día de hoy 5!! Que puedo hacer??
2018-05-05 3:00:25 PM
2018-05-10 6:00:28 PM
SergioDavid
Roadie
201 Views
1 replies
0 likes

201 Views
1 replies
0 likes

Superuser Contribution Pague en Oxxo y decía que era 2x1 mes y al terminar el primer mes premium se terminó

Decía ser 2x1 y al final del primer mes se terminó, donde puedo pedir soporte para eso?

rebecafelixm
Newbie
Decía ser 2x1 y al final del primer mes se terminó, donde puedo pedir soporte para eso?
2018-05-05 10:48:43 PM
2018-05-10 5:56:01 PM
SergioDavid
Roadie
294 Views
2 replies
0 likes

294 Views
2 replies
0 likes

Superuser Contribution Handmaid's Tale

The Handmaid's Tale - I thought all of season 1 was offered but now I only see a few episodes. Can someone from Spotify reply and tell me if that was just a brief promotion to get us to subscribe to Hulu. Upsetting

adele4
Newbie
The Handmaid's Tale - I thought all of season 1 was offered but now I only see a few episodes. Can someone from Spotify reply and tell me if that was just a brief promotion to get us to subscribe to ...
2018-05-06 3:32:57 AM
2018-05-10 5:53:48 PM
SergioDavid
Roadie
239 Views
1 replies
1 likes

239 Views
1 replies
1 likes

Superuser Contribution Tengo miedo :v

Cuanto tiempo tengo para agregar un metodo de pago para mi plan familiar que por problemas de la tarjeta no facturo y ahora no me deja ingresarla de nuevo como método de pago y no quiero perder la cuenta o el premium

Tony_
Newbie
Cuanto tiempo tengo para agregar un metodo de pago para mi plan familiar que por problemas de la tarjeta no facturo y ahora no me deja ingresarla de nuevo como método de pago y no quiero perder la cu...
2018-05-06 2:08:19 PM
2018-05-10 5:52:29 PM
SergioDavid
Roadie
361 Views
1 replies
0 likes

361 Views
1 replies
0 likes

Superuser Contribution Cargo doble a mi tarjeta

Por que se me esta cobrando a mi tarjeta de credito doble cada mes?quien me puede solucionar esos cobros ya van mas de 3 meses que me cobran doble mi suscripción Premium. Gracias

Atiruz
Newbie
Por que se me esta cobrando a mi tarjeta de credito doble cada mes?quien me puede solucionar esos cobros ya van mas de 3 meses que me cobran doble mi suscripción Premium. Gracias
2018-05-06 2:27:10 PM
2018-05-10 5:49:41 PM
SergioDavid
Roadie
219 Views
1 replies
0 likes

219 Views
1 replies
0 likes

Superuser Contribution Hola tengo un problema pago dos cuentas y quiero pasar a spotify familiar como se hace?

Hola quiero hacer una pregunta sencilla es pasar de dos cuentas a una familiar somos una familia constituida por 3 y queremos tener Spotify familiar que tengo que hacer para pasar a la función familiar sin perder los 2 usuarios creados anteriormente ...

dariolischinsky
Newbie
Hola quiero hacer una pregunta sencilla es pasar de dos cuentas a una familiar somos una familia constituida por 3 y queremos tener Spotify familiar que tengo que hacer para pasar a la función famili...
2018-05-06 2:48:05 PM
2018-05-10 5:45:22 PM
SergioDavid
Roadie
228 Views
1 replies
0 likes

228 Views
1 replies
0 likes

Superuser Contribution Ya había pagado Premium para Universitarios

Cuando solicité el premium para universitarios ya me habían pedido mi número de tarjeta y cobrado los $49 pesos. Hoy apenas me confirmaron que puedo usar el descuento y me están volviendo a pedir la tarjeta para realizar el pago. ¿Qué hago?

jessicadeluna
Newbie
Cuando solicité el premium para universitarios ya me habían pedido mi número de tarjeta y cobrado los $49 pesos. Hoy apenas me confirmaron que puedo usar el descuento y me están volviendo a pedir la ...
2018-05-06 7:32:46 PM
2018-05-10 5:34:13 PM
SergioDavid
Roadie
208 Views
1 replies
0 likes

208 Views
1 replies
0 likes

Hulu Spotify account just linked

So I just switched over to the Hulu Spotify deal, and now my spotify account is saying I have to pay for the subscription again? I thought the switch would be free? (I had hulu before this deal and just combined them today) Help please?

JesusThyPotato
Newbie
So I just switched over to the Hulu Spotify deal, and now my spotify account is saying I have to pay for the subscription again? I thought the switch would be free? (I had hulu before this deal and j...
2018-05-10 2:07:52 AM
2018-05-10 5:33:03 PM
Bethany_Dawn
Community Legend
383 Views
1 replies
0 likes

383 Views
1 replies
0 likes

Superuser Contribution 1 year premium discount

In Instagram story, I saw that Spotify 1 year premium price dropped to 0.99 TL, but I could not find any information on the site.

user-removed
Visitor
In Instagram story, I saw that Spotify 1 year premium price dropped to 0.99 TL, but I could not find any information on the site.
2018-05-06 11:09:39 PM
2018-05-10 5:32:12 PM
user-removed
Not applicable
1376 Views
3 replies
1 likes

1376 Views
3 replies
1 likes

Superuser Contribution spotify premium student account

Pague spotify Premium y no me funciona y ya me debitaron del Banco

moradomenica199
Newbie
Pague spotify Premium y no me funciona y ya me debitaron del Banco
2018-05-07 5:58:29 AM
2018-05-10 5:24:22 PM
SergioDavid
Roadie
188 Views
1 replies
0 likes

188 Views
1 replies
0 likes

Superuser Contribution how to change my payment method from Fortumo to Visa

im going to update my payment method as what the title says but whenever i try to update my payment method i cannot change it to visa how fix this?

Ezzman
Casual Listener
im going to update my payment method as what the title says but whenever i try to update my payment method i cannot change it to visa how fix this?
2018-05-07 10:57:35 AM
2018-05-10 5:22:44 PM
SergioDavid
Roadie
335 Views
1 replies
0 likes

335 Views
1 replies
0 likes

Switch from Rogers to direct payment

Hi there, Rogers has notified me that we will no longer be able to get Spotify through them. I want to make sure I don't lose my playlists or anything like that. What is the best way to proceed to continue to get Spotify without losing anything and r...

andrea84
Newbie
Hi there, Rogers has notified me that we will no longer be able to get Spotify through them. I want to make sure I don't lose my playlists or anything like that. What is the best...
2018-05-10 2:14:59 PM
2018-05-10 5:21:02 PM
Bethany_Dawn
Community Legend
183 Views
1 replies
0 likes

183 Views
1 replies
0 likes

Superuser Contribution Melike Gürbüz

Üyelik aldım 3 kere paramı çektiniz fakat üyelik verilmedi

melikegrbzzz
Newbie
Üyelik aldım 3 kere paramı çektiniz fakat üyelik verilmedi
2018-05-07 11:31:12 AM
2018-05-10 5:19:16 PM
SergioDavid
Roadie
266 Views
1 replies
0 likes

266 Views
1 replies
0 likes

Superuser Contribution Plan familiar, todos expulsados

Hola, en mi cuenta familiar han expulsado ( sin motivo ) a todos los miembros. quiero solucionar esto. gracias

carlosprz
Newbie
Hola, en mi cuenta familiar han expulsado ( sin motivo ) a todos los miembros. quiero solucionar esto. gracias
2018-05-08 10:04:57 AM
2018-05-10 5:17:41 PM
SergioDavid
Roadie
216 Views
1 replies
0 likes

216 Views
1 replies
0 likes

Superuser Contribution Betalat för premium men har free

Hej.Igår den 7/5 drogs betalning för premium från mitt konto. ( betalning för prenumeration misslyckades den 24/4) Men trots att betalningen nu är genomförd så har jag fortfarande bara free som konto? När startar premium igen? Vänligen Johanna

-pixie
Newbie
Hej. Igår den 7/5 drogs betalning för premium från mitt konto. ( betalning för prenumeration misslyckades den 24/4) Men trots att betalningen nu är genomförd så har jag fortfarande bara free som kon...
2018-05-08 10:24:04 AM
2018-05-10 5:16:01 PM
SergioDavid
Roadie
400 Views
1 replies
0 likes

400 Views
1 replies
0 likes

Superuser Contribution Kenapa saya gabisa langganan premium

Terjadi masalah, ketika saya ingin berlangganan premium.

ferayln12
Newbie
Terjadi masalah, ketika saya ingin berlangganan premium.
2018-05-08 5:10:14 PM
2018-05-10 5:11:44 PM
SergioDavid
Roadie
6747 Views
1 replies
3 likes

6747 Views
1 replies
3 likes

First time using spotify premium

Hi, this is my first time to using spotify premium and said if i subscribed now ill get 30 days free. Does it means i got 2 months if i get subscribed included the one that i pay. Would u explain why i only get 1month? Sorry for my bad english

Joonslady1
Casual Listener
Hi, this is my first time to using spotify premium and said if i subscribed now ill get 30 days free. Does it means i got 2 months if i get subscribed included the one that i pay. Would u explain why...
2018-05-10 3:26:57 PM
2018-05-10 5:09:15 PM
Bethany_Dawn
Community Legend
659 Views
1 replies
0 likes

659 Views
1 replies
0 likes

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