Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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Start a topicI dont use Spotify enough to pay for a subscription I'm going to cancel subscription
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
Hi. My husband and I both signed up for a free trial back in November. He went ahead and took out a regular monthly account but I didn't. Last Fri night he received a family advert so signed up for the family pack. He added me to this pack but when i...
A week or so ago I got an ad in my Spotify app that showed a new Spotify device that would allow me to mount it in my car and use voice commands. Spotify would add it to my existing subscription for 12.99 a month. I took a screenshot and attached it....
Hi, my Premium doesn‘t work, my account is allways on „free“, the mail adress is correct, all payements are done about Klarna.is there any help?thanks!
How difficult can be to make a payment to get premium subscription. I had it before than my card has changed. It is impossible even typing the numbers. I tried so many times. It is just neverve breaking. Is there anyone to call?
My daughter canceled her account in December but I am still being charged. She got a new phone and once we redirect her old account to a new account then we will upgrade. At this point I need to be reimbursed for Jan/Feb since she has not had access ...
First of all, I am really disappointed of you and the way your system works. I got a notification of my failed payment yesterday morning. We have been subscribed to Spotify Family for 11 months now. And all 6 of us are thinking of leaving. Here's why...
I've been a premium member since around Christmas time, when I paid the winter saving promotion for three months.Now I've just been charged 10€ (standard fee) for the month until March 23rd. Yet I am a University Student. So my question is, if I now ...
I got a spotify premium with a new orange contract but I can not run it. The account was created earlier and it was paid but now I would like to use the orange pramium. How to do it ?
Till yesterday i've been trying to pay premium account, but no credit card accepts, just let me know that there is a failure in payment, I went to their help options and I read that if I had this kind of problem I would go to cancel my premium accoun...
My brother, who lives with me, on the same house, has been removed from our family account and I can't put him back in. It says he needs to get a separated spotify premium account but that doesn't make any sense! Besides him, there is our father and ...
Paying for premium, not getting it. Payment keeps coming out of my account, but no premium. Ended subscription, restarted it, and still the same problem...
Hi all, so my problem is that I can't remove my payment methond. I have canceled my premium subscription, but my friends credit card is still asociated with my account and set as a payment method (yes I don't have my own credit card). I'm affraid tha...
The person Who i sent 6 months Spotify like a present didn’t receive any communication. Can you help me?
Hey About a month ago i register to free trial in spotify. And i was planning to cancel my subsription and i forgot then i was charged 129SRP. If i cancel now will i get my charge back?
I have attempted to cancel my account and you keep attempting to withdraw funds from my debet card. It has reached the point of criminal. The next time your company attempts to remove funds from my debit card I will follow-up with the authoritys
I have a student's account and I have been trying the card over and over again but my payments just keep pending. I only have one card so I can't try and other card. What should I do? I don't want to cancel my account because it's been pending for aw...
High school student. Opened the wrong Spotify for student discount as thought would be eligible. Don’t have verification and was billed to card. Would like refund or switch to regular Spotify premium with the difference charged.
So I had premium . I got a new MasterCard sent to me since mine expired . Then my premium went away . I have activated it and talked to my credit card company 3 times now . It works on other sites/companies that I am subscribed to . Everytime I enter...
Please help.I've been trying to unsubscribe from premium since i am barely using the app.When i check my account on spotify web it says that im on free subscription but on the app itself it says im on premium.Cant find option on the app to unaubscrib...
i cant subscribe with my prepaid debit international card, because it is telling me it doesnt matches my current locationand the address where I receive the card is where I live, so dont know what to do, it is telling me the card is from united kingd...