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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
130784 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
62707 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
242371 Views
149 replies
13 likes
Last month, my student subscription to Spotify expired and I didn't update it in time, so I had one month of regular Premium before I switched back to a Student subscription this month. I have since lost access to the Hulu portion of my Student subsc...
Last month, my student subscription to Spotify expired and I didn't update it in time, so I had one month of regular Premium before I switched back to a Student subscription this month. I have since ...
Roadie
4598 Views
1 replies
0 likes
Hello.I am a new Spotify user (and also new to the community) and I was wondering if (and how) it's possible to extended my subscription before it automatically does so by itself (basically so I make sure I won't spend the money on something else bef...
Hello. I am a new Spotify user (and also new to the community) and I was wondering if (and how) it's possible to extended my subscription before it automatically does so by itself (basically so I ma...
Community Legend
317 Views
1 replies
0 likes
I used another person's credit card to get premium, but due to personal matters i need to clear the credit card info in my account. How can i do it without using new payment info? My credit card is blocked so it won't do.
I used another person's credit card to get premium, but due to personal matters i need to clear the credit card info in my account. How can i do it without using new payment info? My credit card is b...
Community Legend
235 Views
1 replies
0 likes
Tried out hulu through spotify and decided I wanted to do ad-free viewing. Couldn't upgrade it through Hulu so I had to cancel hulu on my Spotify account. After that, My hulu account still said I had to manage my billing/upgrading through Spotify. Ta...
Tried out hulu through spotify and decided I wanted to do ad-free viewing. Couldn't upgrade it through Hulu so I had to cancel hulu on my Spotify account. After that, My hulu account still said I had...
Community Legend
6167 Views
3 replies
14 likes
Can anyone help me please I really want spotify premium :(( It always says "oops something went wrong" How can I fix this?? I tried using other browsers and clearing cache but it still wont work?
Can anyone help me please I really want spotify premium :(( It always says "oops something went wrong" How can I fix this?? I tried using other browsers and clearing cache but it still wont work?
Roadie
432 Views
1 replies
0 likes
I have been a Spotify premium customer for 8 years! And it has been great, for the most part, from the very start - I feel like recently I am running in to problems with both the Windows and the Android app and mostly this is because Spotify keep rem...
I have been a Spotify premium customer for 8 years! And it has been great, for the most part, from the very start - I feel like recently I am running in to problems with both the Windows and the Andr...
Casual Listener
509 Views
3 replies
1 likes
Buongiorno,ho sottoscritto l'abbonamento Family. C'era scritto che per i primi 30 giorni sarebbe stato gratuito, invece mi sono subito stati addebitati 14,99 euro. Come posso ricevere un rimborso per questo addebito incoerente? GrazieRoberto
Buongiorno, ho sottoscritto l'abbonamento Family. C'era scritto che per i primi 30 giorni sarebbe stato gratuito, invece mi sono subito stati addebitati 14,99 euro. Come posso ricevere un rimborso p...
Community Legend
805 Views
1 replies
0 likes
I purchased a year of spotify premium in December of 2017 and just heard about the Spotify premium and Hulu bundle. My question is can i still get a deal on Hulu without being billed $12.99 a month because I already paid for a year subscription to sp...
I purchased a year of spotify premium in December of 2017 and just heard about the Spotify premium and Hulu bundle. My question is can i still get a deal on Hulu without being billed $12.99 a month b...
Roadie
936 Views
3 replies
0 likes
Recently bought the spotify family subscribtion on march the 30th. And now it wants money on the 10th april. What the heck!!??
Recently bought the spotify family subscribtion on march the 30th. And now it wants money on the 10th april. What the heck!!??
Spotify
310 Views
1 replies
0 likes
Estava tentando assinar o plano universitario, porem dava inumeros erros, quando finalmente consegui ao olhar meu cartão de credito vejo que me cobraram 4 vez o valor de 8,50, meu limite ja é pequeno, preciso disso arrumado, por favor.Desde já, agrad...
Estava tentando assinar o plano universitario, porem dava inumeros erros, quando finalmente consegui ao olhar meu cartão de credito vejo que me cobraram 4 vez o valor de 8,50, meu limite ja é pequeno...
Spotify Star
239 Views
1 replies
0 likes
Okay I believe my account has been hacked as I can't make sense of the profile name. All of my other information is correct! Please help! Also how to you contact someone specifically to help walk you thru all of this. On march5 I upgraded to a premie...
Okay I believe my account has been hacked as I can't make sense of the profile name. All of my other information is correct! Please help! Also how to you contact someone specifically to help walk you...
Roadie
268 Views
1 replies
0 likes
Everytime I try to enter payment for premium it won’t accept the card, saying payment failed. I have tried two different cards with the same results.
Everytime I try to enter payment for premium it won’t accept the card, saying payment failed. I have tried two different cards with the same results.
Roadie
738 Views
3 replies
0 likes
Tenho uma conta Premium e não consigo cancelar, quando acesso minha conta, só aparece como se eu não tivesse o Prêmium, como faço para achar a opção de cancelar?
Tenho uma conta Premium e não consigo cancelar, quando acesso minha conta, só aparece como se eu não tivesse o Prêmium, como faço para achar a opção de cancelar?
Spotify Star
511 Views
1 replies
1 likes
No puedo pagar mi mensualidad, exigo un mes gratis.
No puedo pagar mi mensualidad, exigo un mes gratis.
Roadie
265 Views
1 replies
1 likes
I pay for Spotify premium every month, and I got an offer for 3 months of hulu for 99 cents, then after the 3 months hulu + spotify premium would be 12.99.I wanted to take advantage of that offer, but when I try it says I don't have premium so I can'...
I pay for Spotify premium every month, and I got an offer for 3 months of hulu for 99 cents, then after the 3 months hulu + spotify premium would be 12.99. I wanted to take advantage of that offer, ...
Roadie
8492 Views
1 replies
0 likes
I was charged $119.88 for a Spotify account that is not mine. How do I go about getting a refund?
I was charged $119.88 for a Spotify account that is not mine. How do I go about getting a refund?
Spotify
298 Views
1 replies
0 likes
Hi Guys,just a quick question. My little girls birthday is coming up here and so i was thinking of upgrading to premium so that the music will play without ads etc. My question is that when i decide to cancel my premium sub and return to free sub, ho...
Hi Guys,just a quick question. My little girls birthday is coming up here and so i was thinking of upgrading to premium so that the music will play without ads etc. My question is that when ...
Casual Listener
334 Views
2 replies
0 likes
I have my account through rogers. I want to change to a family premium account. It looks like I have to cancel my current subscription and register for the new account:1) is this true?2) but I dont want to lose my playlists from my premium account3) ...
I have my account through rogers. I want to change to a family premium account. It looks like I have to cancel my current subscription and register for the new account: 1) is this ...
Community Legend
258 Views
1 replies
0 likes
So i already have premium thats charging me $9.99 a month, but there is a thing that gets you premium and hulu for $4.99. If i do that will it replace my existing subscription? Obviously i dont to be paying $9.99 and $4.99. Or do i cancel the one and...
So i already have premium thats charging me $9.99 a month, but there is a thing that gets you premium and hulu for $4.99. If i do that will it replace my existing subscription? Obviously i dont to be...
Community Legend
612 Views
1 replies
0 likes
Hello, I currently have the 30-day Spotify Premium trial and I have decided that I want to keep Premium after this. My main country of residence is the UK (I'm a student there), and so the country associated with my account is the UK, but for my mont...
Hello, I currently have the 30-day Spotify Premium trial and I have decided that I want to keep Premium after this. My main country of residence is the UK (I'm a student there), and so the c...
Spotify Star
1862 Views
13 replies
0 likes
