Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 13522 Views
- 7 replies
- 0 likes
- 13522 Views
- 7 replies
- 0 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 1348 Views
- 19 replies
- 1 likes
- 1348 Views
- 19 replies
- 1 likes
Solved!! Cannot Redeem Gift Card
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
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- Casual Listener
- 47273 Views
- 20 replies
- 3 likes
- 47273 Views
- 20 replies
- 3 likes
Superuser Contribution can't unsubscribe from premium
Please help.I've been trying to unsubscribe from premium since i am barely using the app.When i check my account on spotify web it says that im on free subscription but on the app itself it says im on premium.Cant find option on the app to unaubscrib...
- Please help.I've been trying to unsubscribe from premium since i am barely using the app.When i check my account on spotify web it says that im on free subscription but on the app itself it says im o...
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- Roadie
- 156 Views
- 1 replies
- 0 likes
- 156 Views
- 1 replies
- 0 likes
Superuser Contribution cant subscribe to premium family because the location from the card is not the same as my country
i cant subscribe with my prepaid debit international card, because it is telling me it doesnt matches my current locationand the address where I receive the card is where I live, so dont know what to do, it is telling me the card is from united kingd...
- i cant subscribe with my prepaid debit international card, because it is telling me it doesnt matches my current location and the address where I receive the card is where I live, so dont know what ...
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- Roadie
- 161 Views
- 1 replies
- 0 likes
- 161 Views
- 1 replies
- 0 likes
Superuser Contribution Cant access an account I am being billed for
I have an account (not the one I am posting from) that is presumably linked to my old facebook account which I deleted. Now I cant log into the spotify account to use or cancel it but continue to be billed the 10 bucks a month. I have tried for month...
- I have an account (not the one I am posting from) that is presumably linked to my old facebook account which I deleted. Now I cant log into the spotify account to use or cancel it but continue ...
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- Roadie
- 162 Views
- 1 replies
- 0 likes
- 162 Views
- 1 replies
- 0 likes
Superuser Contribution Payment Method Change
I need to enter new credit card details but it won't accept the expiration month. I select the correct number but it will not accept. What do I do? I have already unsubscribed and attempted to resubscribe. It still wont accept the expiration month.
- I need to enter new credit card details but it won't accept the expiration month. I select the correct number but it will not accept. What do I do? I have already unsubscribed and attempted to resubs...
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- Roadie
- 200 Views
- 1 replies
- 0 likes
- 200 Views
- 1 replies
- 0 likes
Realizei pagamento no cartao e nao estou premium
Gostaria de saber como minha conta fica premium?!ja realizei o pagamentl pelo cartao de credito e meu app ainda nao esta atualizado pra premium
- Gostaria de saber como minha conta fica premium?! ja realizei o pagamentl pelo cartao de credito e meu app ainda nao esta atualizado pra premium
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- Spotify Star
- 156 Views
- 1 replies
- 0 likes
- 156 Views
- 1 replies
- 0 likes
Payment cancellation not working
I have tried to cancel my premium account , however when I go to the website and go to cancel it says I am on a free subscription , so I went to my Apple ID and subscriptions there to see if I could cancel it that way , but again it’s not there. Mone...
- I have tried to cancel my premium account , however when I go to the website and go to cancel it says I am on a free subscription , so I went to my Apple ID and subscriptions there to see if I could ...
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- Composer
- 149 Views
- 1 replies
- 0 likes
- 149 Views
- 1 replies
- 0 likes
Solved!! Subscription through Rogers
Hello, I had a Rogers Spotify 3 user subscription which I just cancelled. I want to subscribe to a Family Premium subscription through you. How can I do this withouth losing the playlists that the current users have under my previous Rogers account?T...
- Hello, I had a Rogers Spotify 3 user subscription which I just cancelled. I want to subscribe to a Family Premium subscription through you. How can I do this withouth losing the playlists th...
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- Spotify Star
- 293 Views
- 3 replies
- 0 likes
- 293 Views
- 3 replies
- 0 likes
Superuser Contribution No acepta pago con tajeta
Hola, llevo dias intentando hacer de nuevo el upgrade a Premium, pero me sale una leyenda que dice que algo salio mal y que intente mas tarde. Trate de nuevo con otras dos tarjetas de bancos distintos y no acepta el pago. Trate ingresando desde un di...
- Hola, llevo dias intentando hacer de nuevo el upgrade a Premium, pero me sale una leyenda que dice que algo salio mal y que intente mas tarde. Trate de nuevo con otras d...
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- Roadie
- 205 Views
- 1 replies
- 0 likes
- 205 Views
- 1 replies
- 0 likes
Superuser Contribution How do I download
Hi there brand new to this and already confused. Signed up for premium for 30 days and when I got it it states 7 days. When I select an album to download it only downloads 1 track and some have gone into playlists. It’s also took 2 days to download s...
- Hi there brand new to this and already confused. Signed up for premium for 30 days and when I got it it states 7 days. When I select an album to download it only downloads 1 track and some have gone ...
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- Roadie
- 255 Views
- 1 replies
- 0 likes
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Other
- 255 Views
- 1 replies
- 0 likes
Superuser Contribution Downloaded music disappear
This is driving me nuts! Almost att the unsubscribe page about now. Every time an update occur in play store this happens. Unacceptable!
- This is driving me nuts! Almost att the unsubscribe page about now. Every time an update occur in play store this happens. Unacceptable!
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- Roadie
- 144 Views
- 1 replies
- 0 likes
- 144 Views
- 1 replies
- 0 likes
Payment problem
I thought student premium isn’t just high school student and i rendered payment. Of course i didn’t be premium but still my payment has been taken
- I thought student premium isn’t just high school student and i rendered payment. Of course i didn’t be premium but still my payment has been taken
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- Spotify Star
- 167 Views
- 1 replies
- 0 likes
- 167 Views
- 1 replies
- 0 likes
Help
If my 7 days premium is gone do i stil have the songs i download in the 7days
- If my 7 days premium is gone do i stil have the songs i download in the 7days
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- Spotify Star
- 1168 Views
- 1 replies
- 0 likes
- 1168 Views
- 1 replies
- 0 likes
PREMIUM PARA ESTUDIANTES NO SE ACTIVA
Muy buenas, pese a haber procedido a todos los pasos, no se me activa la cuenta PREMIUM.He verificado que soy estudiante con mi universidad, me han COBRADO la sucripcion mensual, y SeerdID me ha mandado el siguiente mensaje:¡Verificacion aprobada!Hem...
- Muy buenas, pese a haber procedido a todos los pasos, no se me activa la cuenta PREMIUM. He verificado que soy estudiante con mi universidad, me han COBRADO la sucripcion mensual, y SeerdID me ha ma...
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- Casual Listener
- 590 Views
- 2 replies
- 0 likes
- 590 Views
- 2 replies
- 0 likes
Solved!! Got free 7 days trial instead of 30 days. Why ?
Hi everyone, I ve just created an account and read on spotify.com about the free 30 days Premium trial. But when i ve activeted it on my mobile app turned out its just free 7 days. Why ? And is it possible to change ? Thanks a lot.
- Hi everyone, I ve just created an account and read on spotify.com about the free 30 days Premium trial. But when i ve activeted it on my mobile app turned out its just free 7 days. Why...
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- Spotify Star
- 1772 Views
- 5 replies
- 0 likes
- 1772 Views
- 5 replies
- 0 likes
Solved!! Won't let me upgrade to premium?
I've been trying to upgrade to premium Everytime I click "agree & pay" it sends me back to the "select payment" page. I've tried this both on my computer and phone. (I'm paying with paypal, if that makes a difference)
- I've been trying to upgrade to premium Everytime I click "agree & pay" it sends me back to the "select payment" page. I've tried this both on my computer and phone. (I'm paying with paypal...
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- Newbie
- 525 Views
- 6 replies
- 0 likes
- 525 Views
- 6 replies
- 0 likes
Superuser Contribution pourquoi je ne peux pas mettre 2 autres enfants qui vivent pas sous le toit alors que je paie pour 5
pourquoi je ne peux pas mettre 2 autres enfants qui vivent pas sous le toit alors que je paie pour 5
- pourquoi je ne peux pas mettre 2 autres enfants qui vivent pas sous le toit alors que je paie pour 5
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- Roadie
- 202 Views
- 1 replies
- 0 likes
- 202 Views
- 1 replies
- 0 likes
Superuser Contribution Lost Spotify premium account and dying without my playlist!!
I need help!! I got a new iPhone. Tried to log into my Spotify account but couldn’t remember my password. Did a password recovery and now I’m logged into a free trial account with no access to any of my playlists. My husband has his playlists still I...
- I need help!! I got a new iPhone. Tried to log into my Spotify account but couldn’t remember my password. Did a password recovery and now I’m logged into a free trial account with no access to any of...
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- Roadie
- 186 Views
- 1 replies
- 0 likes
- 186 Views
- 1 replies
- 0 likes
Rogers
Does anyone know how to switch over to a family premium plan once your free Rogers 6 months free subscription is up?
- Does anyone know how to switch over to a family premium plan once your free Rogers 6 months free subscription is up?
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- Newbie
- 226 Views
- 3 replies
- 0 likes
- 226 Views
- 3 replies
- 0 likes
I have been paying dubble since November
Hey!in November I got a new credit card. So on Spotify I had to change my card number ofc. The first time it didn’t work. So I did it one more time, and now I have been paying dubble since then. How do I get back to normal paying and get the other mo...
- Hey! in November I got a new credit card. So on Spotify I had to change my card number ofc. The first time it didn’t work. So I did it one more time, and now I have been paying dubble since then. Ho...
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- Not applicable
- 183 Views
- 2 replies
- 0 likes
- 183 Views
- 2 replies
- 0 likes
Yearly subscription
I am interested in getting the yearly subscription but if I get the yearly subscription do I lose out on my 30 day free trial.Am I able to play spot if I in my 2015 Toyota Camry?I have an Amazon device and how what I link spot if I to my Amazon echo ...
- I am interested in getting the yearly subscription but if I get the yearly subscription do I lose out on my 30 day free trial. Am I able to play spot if I in my 2015 Toyota Camry? I have an Amazon ...
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- Regular
- 338 Views
- 1 replies
- 0 likes
- 338 Views
- 1 replies
- 0 likes