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Cancel subscription and get a refund

I dont use Spotify enough to pay for a subscription I'm going to cancel subscription

  • Visitor
  • cashmoneypimp4life1
  • Visitor
  • 13522 Views
  • 7 replies
  • 0 likes
  • 13522 Views
  • 7 replies
  • 0 likes

Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • Saraahhh111
  • Visitor
  • 1348 Views
  • 19 replies
  • 1 likes
  • 1348 Views
  • 19 replies
  • 1 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • RachelleRachelle
  • Casual Listener
  • 47273 Views
  • 20 replies
  • 3 likes
  • 47273 Views
  • 20 replies
  • 3 likes

Superuser Contribution can't unsubscribe from premium

Please help.I've been trying to unsubscribe from premium since i am barely using the app.When i check my account on spotify web it says that im on free subscription but on the app itself it says im on premium.Cant find option on the app to unaubscrib...

  • Newbie
  • Please help.I've been trying to unsubscribe from premium since i am barely using the app.When i check my account on spotify web it says that im on free subscription but on the app itself it says im o...
  • Alfredo
  • Roadie
  • 156 Views
  • 1 replies
  • 0 likes
  • 156 Views
  • 1 replies
  • 0 likes

Superuser Contribution cant subscribe to premium family because the location from the card is not the same as my country

i cant subscribe with my prepaid debit international card, because it is telling me it doesnt matches my current locationand the address where I receive the card is where I live, so dont know what to do, it is telling me the card is from united kingd...

  • Newbie
  • i cant subscribe with my prepaid debit international card, because it is telling me it doesnt matches my current location and the address where I receive the card is where I live, so dont know what ...
  • Alfredo
  • Roadie
  • 161 Views
  • 1 replies
  • 0 likes
  • 161 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cant access an account I am being billed for

I have an account (not the one I am posting from) that is presumably linked to my old facebook account which I deleted. Now I cant log into the spotify account to use or cancel it but continue to be billed the 10 bucks a month. I have tried for month...

  • Newbie
  • I have an account (not the one I am posting from) that is presumably linked to my old facebook account which I deleted.  Now I cant log into the spotify account to use or cancel it but continue ...
  • Alfredo
  • Roadie
  • 162 Views
  • 1 replies
  • 0 likes
  • 162 Views
  • 1 replies
  • 0 likes

Superuser Contribution Payment Method Change

I need to enter new credit card details but it won't accept the expiration month. I select the correct number but it will not accept. What do I do? I have already unsubscribed and attempted to resubscribe. It still wont accept the expiration month.

  • Newbie
  • I need to enter new credit card details but it won't accept the expiration month. I select the correct number but it will not accept. What do I do? I have already unsubscribed and attempted to resubs...
  • Alfredo
  • Roadie
  • 200 Views
  • 1 replies
  • 0 likes
  • 200 Views
  • 1 replies
  • 0 likes

Realizei pagamento no cartao e nao estou premium

Gostaria de saber como minha conta fica premium?!ja realizei o pagamentl pelo cartao de credito e meu app ainda nao esta atualizado pra premium

  • Visitor
  • Gostaria de saber como minha conta fica premium?! ja realizei o pagamentl pelo cartao de credito e meu app ainda nao esta atualizado pra premium
  • Bittencourt
  • Spotify Star
  • 156 Views
  • 1 replies
  • 0 likes
  • 156 Views
  • 1 replies
  • 0 likes

Payment cancellation not working

I have tried to cancel my premium account , however when I go to the website and go to cancel it says I am on a free subscription , so I went to my Apple ID and subscriptions there to see if I could cancel it that way , but again it’s not there. Mone...

  • Newbie
  • I have tried to cancel my premium account , however when I go to the website and go to cancel it says I am on a free subscription , so I went to my Apple ID and subscriptions there to see if I could ...
  • bjja123
  • Composer
  • 149 Views
  • 1 replies
  • 0 likes
  • 149 Views
  • 1 replies
  • 0 likes

Solved!! Subscription through Rogers

Hello, I had a Rogers Spotify 3 user subscription which I just cancelled. I want to subscribe to a Family Premium subscription through you. How can I do this withouth losing the playlists that the current users have under my previous Rogers account?T...

  • Casual Listener
  • Hello,   I had a Rogers Spotify 3 user subscription which I just cancelled. I want to subscribe to a Family Premium subscription through you. How can I do this withouth losing the playlists th...
  • Maxim
  • Spotify Star
  • 293 Views
  • 3 replies
  • 0 likes
  • 293 Views
  • 3 replies
  • 0 likes

Superuser Contribution No acepta pago con tajeta

Hola, llevo dias intentando hacer de nuevo el upgrade a Premium, pero me sale una leyenda que dice que algo salio mal y que intente mas tarde. Trate de nuevo con otras dos tarjetas de bancos distintos y no acepta el pago. Trate ingresando desde un di...

  • Newbie
  • Hola, llevo dias intentando hacer de nuevo el  upgrade a Premium,  pero me sale una leyenda que dice que algo salio  mal y que  intente mas tarde. Trate  de nuevo con otras d...
  • ZullyB
  • Roadie
  • 205 Views
  • 1 replies
  • 0 likes
  • 205 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I download

Hi there brand new to this and already confused. Signed up for premium for 30 days and when I got it it states 7 days. When I select an album to download it only downloads 1 track and some have gone into playlists. It’s also took 2 days to download s...

  • Newbie
  • Hi there brand new to this and already confused. Signed up for premium for 30 days and when I got it it states 7 days. When I select an album to download it only downloads 1 track and some have gone ...
  • ZullyB
  • Roadie
  • 255 Views
  • 1 replies
  • 0 likes
  • Other
  • 255 Views
  • 1 replies
  • 0 likes

Superuser Contribution Downloaded music disappear

This is driving me nuts! Almost att the unsubscribe page about now. Every time an update occur in play store this happens. Unacceptable!

  • Casual Listener
  • This is driving me nuts! Almost att the unsubscribe page about now. Every time an update occur in play store this happens. Unacceptable!
  • ZullyB
  • Roadie
  • 144 Views
  • 1 replies
  • 0 likes
  • 144 Views
  • 1 replies
  • 0 likes

Payment problem

I thought student premium isn’t just high school student and i rendered payment. Of course i didn’t be premium but still my payment has been taken

  • Newbie
  • I thought student premium isn’t just high school student and i rendered payment. Of course i didn’t be premium but still my payment has been taken
  • Maxim
  • Spotify Star
  • 167 Views
  • 1 replies
  • 0 likes
  • 167 Views
  • 1 replies
  • 0 likes

Help

If my 7 days premium is gone do i stil have the songs i download in the 7days

  • Newbie
  • If my 7 days premium is gone do i stil have the songs i download in the 7days 
  • Maxim
  • Spotify Star
  • 1168 Views
  • 1 replies
  • 0 likes
  • 1168 Views
  • 1 replies
  • 0 likes

PREMIUM PARA ESTUDIANTES NO SE ACTIVA

Muy buenas, pese a haber procedido a todos los pasos, no se me activa la cuenta PREMIUM.He verificado que soy estudiante con mi universidad, me han COBRADO la sucripcion mensual, y SeerdID me ha mandado el siguiente mensaje:¡Verificacion aprobada!Hem...

  • Casual Listener
  • Muy buenas, pese a haber procedido a todos los pasos, no se me activa la cuenta PREMIUM. He verificado que soy estudiante con mi universidad, me han COBRADO la sucripcion mensual, y SeerdID me ha ma...
  • nanokozky
  • Casual Listener
  • 590 Views
  • 2 replies
  • 0 likes
  • 590 Views
  • 2 replies
  • 0 likes

Solved!! Got free 7 days trial instead of 30 days. Why ?

Hi everyone, I ve just created an account and read on spotify.com about the free 30 days Premium trial. But when i ve activeted it on my mobile app turned out its just free 7 days. Why ? And is it possible to change ? Thanks a lot.

  • Casual Listener
  • Hi everyone,    I ve just created an account and read on spotify.com about the free 30 days Premium trial. But when i ve activeted it on my mobile app turned out its just free 7 days. Why...
  • Maxim
  • Spotify Star
  • 1772 Views
  • 5 replies
  • 0 likes
  • 1772 Views
  • 5 replies
  • 0 likes

Solved!! Won't let me upgrade to premium?

I've been trying to upgrade to premium Everytime I click "agree & pay" it sends me back to the "select payment" page. I've tried this both on my computer and phone. (I'm paying with paypal, if that makes a difference)

  • Casual Listener
  • I've been trying to upgrade to premium  Everytime I click "agree & pay" it sends me back to the "select payment" page. I've tried this both on my computer and phone. (I'm paying with paypal...
  • Satinella
  • Newbie
  • 525 Views
  • 6 replies
  • 0 likes
  • 525 Views
  • 6 replies
  • 0 likes

Superuser Contribution pourquoi je ne peux pas mettre 2 autres enfants qui vivent pas sous le toit alors que je paie pour 5

pourquoi je ne peux pas mettre 2 autres enfants qui vivent pas sous le toit alors que je paie pour 5

  • Newbie
  • pourquoi je ne peux pas mettre 2 autres enfants qui vivent pas sous le toit alors que je paie pour 5
  • JuanSebastian
  • Roadie
  • 202 Views
  • 1 replies
  • 0 likes
  • 202 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lost Spotify premium account and dying without my playlist!!

I need help!! I got a new iPhone. Tried to log into my Spotify account but couldn’t remember my password. Did a password recovery and now I’m logged into a free trial account with no access to any of my playlists. My husband has his playlists still I...

  • Newbie
  • I need help!! I got a new iPhone. Tried to log into my Spotify account but couldn’t remember my password. Did a password recovery and now I’m logged into a free trial account with no access to any of...
  • JuanSebastian
  • Roadie
  • 186 Views
  • 1 replies
  • 0 likes
  • 186 Views
  • 1 replies
  • 0 likes

Rogers

Does anyone know how to switch over to a family premium plan once your free Rogers 6 months free subscription is up?

  • Newbie
  • Does anyone know how to switch over to a family premium plan once your free Rogers 6 months free subscription is up?  
  • kathyf99
  • Newbie
  • 226 Views
  • 3 replies
  • 0 likes
  • 226 Views
  • 3 replies
  • 0 likes

I have been paying dubble since November

Hey!in November I got a new credit card. So on Spotify I had to change my card number ofc. The first time it didn’t work. So I did it one more time, and now I have been paying dubble since then. How do I get back to normal paying and get the other mo...

  • Visitor
  • Hey! in November I got a new credit card. So on Spotify I had to change my card number ofc. The first time it didn’t work. So I did it one more time, and now I have been paying dubble since then. Ho...
  • user-removed
  • Not applicable
  • 183 Views
  • 2 replies
  • 0 likes
  • 183 Views
  • 2 replies
  • 0 likes

Yearly subscription

I am interested in getting the yearly subscription but if I get the yearly subscription do I lose out on my 30 day free trial.Am I able to play spot if I in my 2015 Toyota Camry?I have an Amazon device and how what I link spot if I to my Amazon echo ...

  • Casual Listener
  • I am interested in getting the yearly subscription but if I get the yearly subscription do I lose out on my 30 day free trial. Am I able to play spot if I in my 2015 Toyota Camry? I have an Amazon ...
  • aca1992
  • Regular
  • 338 Views
  • 1 replies
  • 0 likes
  • 338 Views
  • 1 replies
  • 0 likes