Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 167377 Views
- 110 replies
- 12 likes
- 167377 Views
- 110 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 18652 Views
- 27 replies
- 4 likes
- 18652 Views
- 27 replies
- 4 likes
Cannot pay using my number
I tried to pay using my contact number it went fine they sent me the pin code but then my balance was insufficient so i loaded my number i tried to purchase it again but the result was always “oops something went wrong” what can i do? Help me please
- I tried to pay using my contact number it went fine they sent me the pin code but then my balance was insufficient so i loaded my number i tried to purchase it again but the result was always “oops s...
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- Newbie
- 332 Views
- 1 replies
- 0 likes
- 332 Views
- 1 replies
- 0 likes
Solved!!Superuser Contribution how can I activate the annual subscription?
My premimum subscription ends soon. How can I do the annual subscription?
- My premimum subscription ends soon. How can I do the annual subscription?
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- Roadie
- 653 Views
- 1 replies
- 0 likes
- 653 Views
- 1 replies
- 0 likes
Superuser Contribution Change payment information
Hi, I want to change my payment method from cc to mobile prepaid and thought that canceling the subscription will do, so I cancelled. Now, it's asking me if I want to renew my subscription. Will I be charge again if I renew it, even if the current pr...
- Hi, I want to change my payment method from cc to mobile prepaid and thought that canceling the subscription will do, so I cancelled. Now, it's asking me if I want to renew my subscr...
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- Roadie
- 402 Views
- 1 replies
- 0 likes
- 402 Views
- 1 replies
- 0 likes
Superuser Contribution No se ve reflejado mi pago premium
Hola buena noche.El día den hoy pagué la suscripción todo bien en el proceso pero no se ve reflejado, sigo siendo free.
- Hola buena noche. El día den hoy pagué la suscripción todo bien en el proceso pero no se ve reflejado, sigo siendo free.
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- Roadie
- 484 Views
- 1 replies
- 0 likes
- 484 Views
- 1 replies
- 0 likes
Superuser Contribution PH Student Discount
Currently trying to apply for premium again since i have accidentally cancelled it. it's taking me to SheerID and of course i use my campus wifi to make the verification faster.The problem is SheerID is telling me that i have already subscribed but e...
- Currently trying to apply for premium again since i have accidentally cancelled it. it's taking me to SheerID and of course i use my campus wifi to make the verification faster. The problem is She...
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- Roadie
- 1239 Views
- 1 replies
- 0 likes
- 1239 Views
- 1 replies
- 0 likes
Superuser Contribution Problema con pago con tarjeta
Mi cuenta Premium estaba en pausa debido a que no se realizó el pago, la cancelé y ahora quiero volver a abrir pero rechazo mi tarjeta, eh intentado varias veces y no me soluciona el problema!
- Mi cuenta Premium estaba en pausa debido a que no se realizó el pago, la cancelé y ahora quiero volver a abrir pero rechazo mi tarjeta, eh intentado varias veces y no me soluciona el problema!
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- Roadie
- 186 Views
- 1 replies
- 0 likes
- 186 Views
- 1 replies
- 0 likes
Superuser Contribution Cargos a mi Tarjeta
Me urge la ayuda de Spotify porque desde hace ya varios meses me hacen un cargo de 99 pesos mensuales ADYEN*SPOTIFY mismo que no reconozco porque yo nunca pedí una suscripción y quiero la cancelación INMEDIATA de dicho cargo por favor... Alguien me p...
- Me urge la ayuda de Spotify porque desde hace ya varios meses me hacen un cargo de 99 pesos mensuales ADYEN*SPOTIFY mismo que no reconozco porque yo nunca pedí una suscripción y quiero la cancel...
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- Roadie
- 195 Views
- 1 replies
- 0 likes
- 195 Views
- 1 replies
- 0 likes
Superuser Contribution Tarjeta rechazada
Mi cuenta Premium estaba en pausa debido a que no se realizó el pago, la cancelé y ahora quiero volver a abrirla pero rechaza mi tarjeta, marqué al banco y no tiene restricciones y cuenta con suficientes fondos
- Mi cuenta Premium estaba en pausa debido a que no se realizó el pago, la cancelé y ahora quiero volver a abrirla pero rechaza mi tarjeta, marqué al banco y no tiene restricciones y cuenta con suficie...
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- Roadie
- 243 Views
- 1 replies
- 0 likes
- 243 Views
- 1 replies
- 0 likes
I have just bought premium two times but i didn't get it.
i have just bought premium 2 times but i didn't get premium... Help me.
- i have just bought premium 2 times but i didn't get premium... Help me.
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- Newbie
- 221 Views
- 1 replies
- 0 likes
- 221 Views
- 1 replies
- 0 likes
Keeps taking my money, no account!
Im with vodafone X so i get free spotify each month and i cancelled my original account almost a year ago and i just logged into my online banking to see that its taken money out of my account every month? i dont even know how to get my money back, a...
- Im with vodafone X so i get free spotify each month and i cancelled my original account almost a year ago and i just logged into my online banking to see that its taken money out of my account every ...
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- Spotify Star
- 227 Views
- 1 replies
- 0 likes
- 227 Views
- 1 replies
- 0 likes
Can't change my country nor payment method
I moved permanently to Belgium and my account is UK. Following the help instructions, I tried to update payment method but it refuses and tells me it doesn't match my region (obviously). Then, over to the account detail page, I can't change my countr...
- I moved permanently to Belgium and my account is UK. Following the help instructions, I tried to update payment method but it refuses and tells me it doesn't match my region (obviously). Then, over t...
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- Spotify Star
- 402 Views
- 1 replies
- 0 likes
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Account Detailscountry changePaymentPremium
- 402 Views
- 1 replies
- 0 likes
3 months Spotify premium
Hello,Yestersay I bought a giftcard for a friend, but my friend is in Spain and she can’t use it...it says that she can’t use the code in that area...What can I do?
- Hello, Yestersay I bought a giftcard for a friend, but my friend is in Spain and she can’t use it... it says that she can’t use the code in that area... What can I do?
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- Spotify Star
- 272 Views
- 1 replies
- 0 likes
- 272 Views
- 1 replies
- 0 likes
Problem with updating the payment method & changing the country
Hi, When I tried to update the payment method I get this message "Your payment method and account country don’t match. Change your location, or choose a different payment method." But when I tried to edit my profile "Country" drop-down menu was disab...
- Hi, When I tried to update the payment method I get this message "Your payment method and account country don’t match. Change your location, or choose a different payment method." ...
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- Newbie
- 265 Views
- 1 replies
- 0 likes
- 265 Views
- 1 replies
- 0 likes
Problem with payment in account
Hello, i'm from argentina, i'll try my best with english languaje. Some months ago, the sister of my partner, borrow his credit card to make an account, but she lose her phone and her account and she don't remember her mail or password. The problem i...
- Hello, i'm from argentina, i'll try my best with english languaje. Some months ago, the sister of my partner, borrow his credit card to make an account, but she lose her phone and her account and she...
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- Spotify Star
- 210 Views
- 1 replies
- 0 likes
- 210 Views
- 1 replies
- 0 likes
Premium
I just reset my phone and redownloaded spotify, I loaded in and it is showing I don't have premium, so I went online and checked my account info and it still shows I have premium. Anybody have the but or know how to fix it?
- I just reset my phone and redownloaded spotify, I loaded in and it is showing I don't have premium, so I went online and checked my account info and it still shows I have premium. Anybody have the bu...
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- Spotify Star
- 167 Views
- 1 replies
- 0 likes
- 167 Views
- 1 replies
- 0 likes
Solved!! Delete Premium amd resubscribe again
Hi Folks When I was travelling in Australia I created a spotify account. Now back in Switzerland I wanted to change my payment and the country, but it didn't work!My question is now.. Do I loose my own playlists and all my saved playlists if I unsubs...
- Hi Folks When I was travelling in Australia I created a spotify account. Now back in Switzerland I wanted to change my payment and the country, but it didn't work! My question is now.. Do I...
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- Spotify Star
- 286 Views
- 1 replies
- 0 likes
- 286 Views
- 1 replies
- 0 likes
Spotify Premium 3 Months
Hello, I have a Code and now I want to buy the offer 'Spotify 3 months for 0.99€'. But when I go to Spotify/redeem, I only get 1 month for 10€. How can I redeem my code?
- Hello, I have a Code and now I want to buy the offer 'Spotify 3 months for 0.99€'. But when I go to Spotify/redeem, I only get 1 month for 10€. How can I redeem my code?
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- Spotify Star
- 293 Views
- 1 replies
- 0 likes
- 293 Views
- 1 replies
- 0 likes
Premium funktioniert nicht
Ich habe gerade eben meinen Gutscheincode eingelöst, ich habe das Premium aber trotzdem nicht! Ich dann keine Musik offline hören und auch keine Playlists herunterladen...
- Ich habe gerade eben meinen Gutscheincode eingelöst, ich habe das Premium aber trotzdem nicht! Ich dann keine Musik offline hören und auch keine Playlists herunterladen...
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- Spotify Star
- 184 Views
- 1 replies
- 0 likes
- 184 Views
- 1 replies
- 0 likes
Infinite Loop Buying 0.99 ct
Every time I try to buy the 3-months 0.99 EUR I'm getting redirected to Paypal and after that I'm getting redirected to Spotify so I can reenter my data for Paypal just to get redirected to Spotify and so on. Broken HTML Link?
- Every time I try to buy the 3-months 0.99 EUR I'm getting redirected to Paypal and after that I'm getting redirected to Spotify so I can reenter my data for Paypal just to get redirected to Spotify a...
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- Spotify Star
- 179 Views
- 1 replies
- 0 likes
- 179 Views
- 1 replies
- 0 likes
Me cobraron doble
Buenas tardes, acabo de hacer el pago y me descontaron doble pago y me aparece que tengo que pagar el mes que entra, como puedo solucionar esto?
- Buenas tardes, acabo de hacer el pago y me descontaron doble pago y me aparece que tengo que pagar el mes que entra, como puedo solucionar esto?
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- Newbie
- 177 Views
- 1 replies
- 0 likes
- 177 Views
- 1 replies
- 0 likes