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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
129154 Views
69 replies
9 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
57861 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
233485 Views
144 replies
13 likes
Hace 40 minutos hice mi primer pago para ser premium haciendo mi pago en oxxo (en modo prepago) pero sigo en modo gratuito, quiero saber cual es el poblema y como lo puedo resolver
Hace 40 minutos hice mi primer pago para ser premium haciendo mi pago en oxxo (en modo prepago) pero sigo en modo gratuito, quiero saber cual es el poblema y como lo puedo resolver
Roadie
529 Views
1 replies
0 likes
I got charged for signing up even though it said “don’t worry, we won’t charge”. It’s only $4.99 but still, why say that aid you’re gonna charge me anyways?
I got charged for signing up even though it said “don’t worry, we won’t charge”. It’s only $4.99 but still, why say that aid you’re gonna charge me anyways?
Newbie
228 Views
1 replies
0 likes
I have cancel my cards be cause I lost my wallet. So the paiment failed and Spotify ask me to resolve this problem. I dont have my mew cards right now so i cancel my spotify prenium. Who im supposed to know if i have to pay Spotify for the months bef...
I have cancel my cards be cause I lost my wallet. So the paiment failed and Spotify ask me to resolve this problem. I dont have my mew cards right now so i cancel my spotify prenium. Who im supposed ...
Spotify Star
440 Views
1 replies
0 likes
Yesterday, an email came to me saying they are not able to charge me because I had insufficient amount of currency (XL AXIATA PULSA), but then I top-up my currency, enough to get premium for another month. However the purchase with cellular data curr...
Yesterday, an email came to me saying they are not able to charge me because I had insufficient amount of currency (XL AXIATA PULSA), but then I top-up my currency, enough to get premium for another ...
Roadie
346 Views
1 replies
0 likes
Whilst trying to pay for my account by myself as my dad has ordered a new credit card, i tought it would be nice to use the student discharge, i put my credit card information in etc. and they said they wouldn't charge me the money (49 swedish SEK), ...
Whilst trying to pay for my account by myself as my dad has ordered a new credit card, i tought it would be nice to use the student discharge, i put my credit card information in etc. and they said t...
Spotify Star
494 Views
1 replies
0 likes
En la publicidad me muestran 2 meses pagando $100 mx mediante oxxo pagando en efectivo e imprimi la hoja y fui a pagar. El problema es que al ver mi cuenta sigue teniendo publicidad y no es premium. ¿Que debo hacer para tener mi cuenta premium?
En la publicidad me muestran 2 meses pagando $100 mx mediante oxxo pagando en efectivo e imprimi la hoja y fui a pagar. El problema es que al ver mi cuenta sigue teniendo publicidad y no es premium. ...
Roadie
391 Views
1 replies
0 likes
I have two accounts on my bank cards both my mum and mine, on free trials for premium. But when I went on to both accounts, it stated both are on free when I tried to cancel it a few days before the trial ends. The fact it was on free meant that I co...
I have two accounts on my bank cards both my mum and mine, on free trials for premium. But when I went on to both accounts, it stated both are on free when I tried to cancel it a few days before the ...
Spotify Star
256 Views
1 replies
0 likes
Spotify charged my card for premium for students before I could attach a photo of my student's doc and now I can't even use the premium account, but my bank already approved it...
Spotify charged my card for premium for students before I could attach a photo of my student's doc and now I can't even use the premium account, but my bank already approved it...
Spotify Star
208 Views
1 replies
0 likes
so my birthday is 10th of april wich is in 2 days.and i recieved an e-mail from spotify telling me i got a gift of 60 days of free premium days. but instead it gave me 30.
so my birthday is 10th of april wich is in 2 days. and i recieved an e-mail from spotify telling me i got a gift of 60 days of free premium days. but instead it gave me 30. &nbs...
Casual Listener
757 Views
3 replies
0 likes
My account for student discount got changed to normal a month ago since i forgot to renew it. I did it and waited a month to switch back like it said. Fast forward a month later and im trying to use my hulu account and it doesnt work.
My account for student discount got changed to normal a month ago since i forgot to renew it. I did it and waited a month to switch back like it said. Fast forward a month later and im trying to use ...
Newbie
4698 Views
2 replies
0 likes
I have spotify premium as a student, and I read that you can link that account and get a free subscription with headspace as well. does anyone know how to go about getting this added?
I have spotify premium as a student, and I read that you can link that account and get a free subscription with headspace as well. does anyone know how to go about getting this added?
Casual Listener
2108 Views
4 replies
0 likes
I was thinking of subscribing in the U.K. but will be spending time both in the U.K. and overseas.As long as I have a reasonable internet connection, will Spotify work - say in Barbados.My Netflix seems to work abroad with variations in content and e...
I was thinking of subscribing in the U.K. but will be spending time both in the U.K. and overseas. As long as I have a reasonable internet connection, will Spotify work - say in Barbados. My Netfli...
Spotify Star
551 Views
1 replies
0 likes
Hi. So i signed up for Premium and thought i was logged in through my email. Seems from the user files on my phone i was logged in as '21nk2fcbrqvadflr7of7v2oti'I cant seem to login on this odd account and when it sends email for pasword change i don...
Hi. So i signed up for Premium and thought i was logged in through my email. Seems from the user files on my phone i was logged in as '21nk2fcbrqvadflr7of7v2oti' I cant seem to login on this odd acc...
Roadie
244 Views
1 replies
0 likes
I woke up this morning and without warning it took all the saved music off my phone and switched me to a non-premium membership. Pretty frustrating, makes me wonder if I should just switch back to Apple Music.
I woke up this morning and without warning it took all the saved music off my phone and switched me to a non-premium membership. Pretty frustrating, makes me wonder if I should just switch back to Ap...
Spotify Star
252 Views
1 replies
0 likes
Hey i had a free trial and a library of.500 songs... let that trial lapse 2 months ago. Signed up for premium ( still had my account info) but cant find my library?? Any help?Thanks all.
Hey i had a free trial and a library of.500 songs... let that trial lapse 2 months ago. Signed up for premium ( still had my account info) but cant find my library?? Any help...
Spotify Star
283 Views
1 replies
0 likes
I have already paid for an student account (my First time) but when I log in, it says that I have the Free account and it dont say anything about the premium account.In my bank account I have already get the charge.Thank you
I have already paid for an student account (my First time) but when I log in, it says that I have the Free account and it dont say anything about the premium account. In my bank account I have ...
Spotify Star
319 Views
3 replies
0 likes
I have been trying for 2 days to cancel my premium account. I've tried:1. Cleared cache from browser2. Restarted desktop after clearing cache3. Tested with four browsers (Chrome, IE, Edge, Safari)4. Tested in Incognito 5. Tried on a desktop computer,...
I have been trying for 2 days to cancel my premium account. I've tried: 1. Cleared cache from browser 2. Restarted desktop after clearing cache 3. Tested with four browsers (Chrome,...
Roadie
526 Views
1 replies
0 likes
I had a 3 month trial of free Spotify. This ended and the first payment has come out of my account. I wish to cancel now ( as another family member is upgrading to Family subscription and adding me on therefore I don’t need). When I go into settings ...
I had a 3 month trial of free Spotify. This ended and the first payment has come out of my account. I wish to cancel now ( as another family member is upgrading to Family subscription and...
Spotify Star
210 Views
1 replies
0 likes
Saya melakukan pembayaran spotify premium melaluin pulsa kartu XL, pulsa saya sudah berhasil tertarim tetapi akun saya belum juga premium, bagaimana cara mengatasinya?
Saya melakukan pembayaran spotify premium melaluin pulsa kartu XL, pulsa saya sudah berhasil tertarim tetapi akun saya belum juga premium, bagaimana cara mengatasinya?
Roadie
384 Views
1 replies
1 likes
I used to have autopay in my premium account, but I changed from premium to Family plan, do i need to remove my autopay?
I used to have autopay in my premium account, but I changed from premium to Family plan, do i need to remove my autopay?
Spotify Star
216 Views
1 replies
0 likes
