Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 13632 Views
- 7 replies
- 0 likes
- 13632 Views
- 7 replies
- 0 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 1355 Views
- 19 replies
- 1 likes
- 1355 Views
- 19 replies
- 1 likes
Solved!! Cannot Redeem Gift Card
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
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- Casual Listener
- 47286 Views
- 20 replies
- 3 likes
- 47286 Views
- 20 replies
- 3 likes
Solved!! Family plan for different addresses
Hi. Can I to subscribe Family Plan to use in different addresses? Actually to share with friends too. If yes, I will subscribe soon.
- Hi. Can I to subscribe Family Plan to use in different addresses? Actually to share with friends too. If yes, I will subscribe soon.
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- Casual Listener
- 904 Views
- 2 replies
- 0 likes
- 904 Views
- 2 replies
- 0 likes
Nao consigo assinar o premium
Nao consigo fazer minha assinatura premium, toda vez que tento assinar aparece a seguinte mensagem:''Falha no pagamento. Tente novamente ou use outra forma de pagamento. Obter ajuda''o que fazer?
- Nao consigo fazer minha assinatura premium, toda vez que tento assinar aparece a seguinte mensagem: '' Falha no pagamento. Tente novamente ou use outra forma de pagamento. Obter ajuda'' o q...
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- Newbie
- 646 Views
- 3 replies
- 7 likes
- 646 Views
- 3 replies
- 7 likes
Paying for Spotify via Apple Store
Currently paying for Spotify via the Apple Store but my app is not showing as premium. So I am stuck on the free even though I am paying for via App Store and my emails are different because I originally logged in with facebook
- Currently paying for Spotify via the Apple Store but my app is not showing as premium. So I am stuck on the free even though I am paying for via App Store and my emails are different because I origin...
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- Spotify Star
- 182 Views
- 1 replies
- 0 likes
- 182 Views
- 1 replies
- 0 likes
Spotify Premium Refund
Hi Guys, Last week my little brother accidently signed for Spotify Premium, and payed 199.00 BRL (Brazillian money). I Contacted Spotify by chat somehow and a guy called Phillip helped me. He cancelled my subscription AND said I was to receive a refu...
- Hi Guys, Last week my little brother accidently signed for Spotify Premium, and payed 199.00 BRL (Brazillian money). I Contacted Spotify by chat somehow and a guy called Phillip hel...
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- Casual Listener
- 177 Views
- 1 replies
- 0 likes
- 177 Views
- 1 replies
- 0 likes
[Subscription] Decreasing subscription price for long term subscribers
It says that my subscription is «Free».I’ve had Premium for more than 6 months and my dad has paid every month,well automatically...But few days ago I had Premium,but on the top of the screen it said something about the payment and playlist in red......
- It says that my subscription is «Free».I’ve had Premium for more than 6 months and my dad has paid every month,well automatically...But few days ago I had Premium,but on the top of the screen it said...
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- Casual Listener
- 174 Views
- 1 replies
- 0 likes
- 174 Views
- 1 replies
- 0 likes
Paid for Premium (twice)-shows Free Only
I do not have two accounts like all the troubleshooting options suggest. I paid for Premium with a gift card in January & it still charged my monthly premium to my credit card, so I should have a $10 balance AND my PREMIUM should be working. ITS NOT!...
- I do not have two accounts like all the troubleshooting options suggest. I paid for Premium with a gift card in January & it still charged my monthly premium to my credit card, so I should ...
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- 186 Views
- 0 replies
- 1 likes
- 186 Views
- 0 replies
- 1 likes
no 60 days??
I started my subscription and it only gave me 30 days instead of the advertised 60, is this a bug? help please
- I started my subscription and it only gave me 30 days instead of the advertised 60, is this a bug? help please
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- Community Legend
- 319 Views
- 6 replies
- 0 likes
- 319 Views
- 6 replies
- 0 likes
Superuser Contribution Rogers promo ending, want to continue with Premium; don't want to lose my playlists
Hi! Wondering if there's a way I can seamlessly transition from my Rogers deal over to a paid premium plan without losing all my data/playlists/etc? Thx!~
- Hi! Wondering if there's a way I can seamlessly transition from my Rogers deal over to a paid premium plan without losing all my data/playlists/etc? Thx!~
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- Newbie
- 881 Views
- 2 replies
- 0 likes
- 881 Views
- 2 replies
- 0 likes
Account says i dont have premium but being charged
Im very frusterated because i recently discovered i have still been charged every month for premium when i cancelled it and deleted the app back in December, i followed the instructions online and went through all possible accounts with emails i have...
- Im very frusterated because i recently discovered i have still been charged every month for premium when i cancelled it and deleted the app back in December, i followed the instructions online and we...
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- Community Legend
- 150 Views
- 1 replies
- 0 likes
- 150 Views
- 1 replies
- 0 likes
I can’t go premium
Im a “new user” so I tried getting the 30 day free subscription, it said I had already taken a similar offer so I couldn’t get it , okay I tried it again and it told me that again , now I have just been trying to buy it regular I don’t care about the...
- Im a “new user” so I tried getting the 30 day free subscription, it said I had already taken a similar offer so I couldn’t get it , okay I tried it again and it told me that again , now I have just b...
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- Community Legend
- 172 Views
- 1 replies
- 0 likes
- 172 Views
- 1 replies
- 0 likes
Changer d'abonnement
Bonjour,J'ai actuellement un abonnement Premium basique sur spotify, et j'aimerais passer a un abonnement family sur ce meme compte, quelle demarche dois-je suivre?Merci d'avance
- Bonjour, J'ai actuellement un abonnement Premium basique sur spotify, et j'aimerais passer a un abonnement family sur ce meme compte, quelle demarche dois-je suivre? Merci d'avance
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- Music Fan
- 3415 Views
- 1 replies
- 0 likes
- 3415 Views
- 1 replies
- 0 likes
Pedro Gross
Paguei a minha assinatura e ta dizendo que nao paguei. E nao esta com o premium ativo. O que faco?
- Paguei a minha assinatura e ta dizendo que nao paguei. E nao esta com o premium ativo. O que faco?
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- Spotify Star
- 187 Views
- 1 replies
- 0 likes
- 187 Views
- 1 replies
- 0 likes
Superuser Contribution NO PUEDO PAGAR MI SUSCRIPCION
Recientemente he intentado pagar mi suscripcion a premium pero siempre me manda error de pago haga lo que haga, he probado con diferentes tarjetas de credito. ayuda
- Recientemente he intentado pagar mi suscripcion a premium pero siempre me manda error de pago haga lo que haga, he probado con diferentes tarjetas de credito. ayuda
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- Casual Listener
- 242 Views
- 2 replies
- 0 likes
- 242 Views
- 2 replies
- 0 likes
No puedo adquirir la suscripcion de mas de un mes y tampoco pagarla con dinero real via baloto etc.
Obtener el spotify premium me da opcion a solo 1 mes "aparte del plan familiar etc.." y solo con tarjeta de credito.
- Obtener el spotify premium me da opcion a solo 1 mes "aparte del plan familiar etc.." y solo con tarjeta de credito.
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- 154 Views
- 0 replies
- 1 likes
- 154 Views
- 0 replies
- 1 likes
Trying to subscribe to premium
Ok so in trying to get premium but when i use my visa which is a registerd gift card and works on phone but when i try to suvsribe says failed even tried buying a 1 month gift card no luck
- Ok so in trying to get premium but when i use my visa which is a registerd gift card and works on phone but when i try to suvsribe says failed even tried buying a 1 month gift card no luck
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- Spotify Star
- 144 Views
- 1 replies
- 0 likes
- 144 Views
- 1 replies
- 0 likes
Subscription question.
I love Spotify.But cant afford the $10 bucks a month.How come i cant get it for $5 bucks a month?I understand that plan is for college students.Thats not really fair for other customers who dont go to college.Just a thought.
- I love Spotify.But cant afford the $10 bucks a month.How come i cant get it for $5 bucks a month?I understand that plan is for college students.Thats not really fair for other customers who dont go t...
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- Community Legend
- 144 Views
- 1 replies
- 0 likes
- 144 Views
- 1 replies
- 0 likes
Superuser Contribution Update Credit Card for Yearly Premium Subscription
I signed up for the yearly premium subscription a couple of months ago with my old credit card. I just activated a new credit card, which deactivated my old credit card. So, I signed in to update my payment info and found that my option to update my ...
- I signed up for the yearly premium subscription a couple of months ago with my old credit card. I just activated a new credit card, which deactivated my old credit card. So, I signed in to update my ...
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- Roadie
- 325 Views
- 1 replies
- 0 likes
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Credit Card UpdatePaymentPremium
- 325 Views
- 1 replies
- 0 likes
Superuser Contribution Premium SIgnaure
I'm trying to buy the premium version but everytime i type the card information it shows that an error occured.I did it over and over again in different browsers, using wi fi and mobile data, always checking the card information but still doesn't wor...
- I'm trying to buy the premium version but everytime i type the card information it shows that an error occured.I did it over and over again in different browsers, using wi fi and mobile data, always ...
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- Roadie
- 149 Views
- 1 replies
- 0 likes
- 149 Views
- 1 replies
- 0 likes
Paid for premium but i still not working as premium
Hello! Today i bought spotify premium via paypal,and i got one month for free. I did that 4hours ago and on my account it says that i have active spotify premium account but when i log into application on my desktop i still see that i have exceeded m...
- Hello! Today i bought spotify premium via paypal,and i got one month for free. I did that 4hours ago and on my account it says that i have active spotify premium account but when i log into applicati...
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- Newbie
- 815 Views
- 9 replies
- 2 likes
- 815 Views
- 9 replies
- 2 likes
Spotify premium
Hi there, I've been using spotify for a while and I want to try out the 7 days premium trial, it won't let me, it says I can try the 30 days one
- Hi there, I've been using spotify for a while and I want to try out the 7 days premium trial, it won't let me, it says I can try the 30 days one
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- Community Legend
- 255 Views
- 5 replies
- 0 likes
- 255 Views
- 5 replies
- 0 likes