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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
129342 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
58378 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
234253 Views
144 replies
13 likes
I have been trying for 2 days to cancel my premium account. I've tried:1. Cleared cache from browser2. Restarted desktop after clearing cache3. Tested with four browsers (Chrome, IE, Edge, Safari)4. Tested in Incognito 5. Tried on a desktop computer,...
I have been trying for 2 days to cancel my premium account. I've tried: 1. Cleared cache from browser 2. Restarted desktop after clearing cache 3. Tested with four browsers (Chrome,...
Roadie
526 Views
1 replies
0 likes
I had a 3 month trial of free Spotify. This ended and the first payment has come out of my account. I wish to cancel now ( as another family member is upgrading to Family subscription and adding me on therefore I don’t need). When I go into settings ...
I had a 3 month trial of free Spotify. This ended and the first payment has come out of my account. I wish to cancel now ( as another family member is upgrading to Family subscription and...
Spotify Star
210 Views
1 replies
0 likes
Saya melakukan pembayaran spotify premium melaluin pulsa kartu XL, pulsa saya sudah berhasil tertarim tetapi akun saya belum juga premium, bagaimana cara mengatasinya?
Saya melakukan pembayaran spotify premium melaluin pulsa kartu XL, pulsa saya sudah berhasil tertarim tetapi akun saya belum juga premium, bagaimana cara mengatasinya?
Roadie
384 Views
1 replies
1 likes
I used to have autopay in my premium account, but I changed from premium to Family plan, do i need to remove my autopay?
I used to have autopay in my premium account, but I changed from premium to Family plan, do i need to remove my autopay?
Spotify Star
216 Views
1 replies
0 likes
I just recently re-upped my student subscription so I know it wasn't the 1 year timer that set this off. My account suddenly switched this month from Student to regular Premium and charged my the full amount AND I can not access premium Hulu, is ther...
I just recently re-upped my student subscription so I know it wasn't the 1 year timer that set this off. My account suddenly switched this month from Student to regular Premium and charged my the ful...
Roadie
833 Views
1 replies
0 likes
Hello, Yesterday it was fine but all of sudden this morning i can't use my premium account on my mobile but on my pc with the app it works ! I don't know why ,i use the same account on my pc and my phone but on my phone spotify doesn't stop to tell m...
Hello, Yesterday it was fine but all of sudden this morning i can't use my premium account on my mobile but on my pc with the app it works ! I don't know why ,i use the same account on my pc...
Casual Listener
303 Views
1 replies
0 likes
Was soll ich tun? Jeden Monat neu Premium zu beantragen ist nervig und bei 5 Geräten auch aufwendig!!
Was soll ich tun? Jeden Monat neu Premium zu beantragen ist nervig und bei 5 Geräten auch aufwendig!!
Roadie
584 Views
3 replies
0 likes
I don’t want to watch videos I just want to listen to music. Anyway to turn this off please?
I don’t want to watch videos I just want to listen to music. Anyway to turn this off please?
Spotify Star
355 Views
3 replies
0 likes
Spoiler (Highlight to read) Hi, I tried to get a subscription for a student account but it could not recognise my college so I decided to go for the regular premium but have been charged for both. Why is it so difficult to get a hold of someone from ...
Hi, I tried to get a subscription for a student account but it could not recognise my college so I decided to go for the regular premium but have been charged for both. Why is it so difficult...
Spotify Star
340 Views
1 replies
0 likes
Ho pagato con il buono 18app, ma non mi viene attivato spotify premium, mentre i soldi sono stati scalati. Che cosa faccio per averlo e non spendere altri soldi?
Ho pagato con il buono 18app, ma non mi viene attivato spotify premium, mentre i soldi sono stati scalati. Che cosa faccio per averlo e non spendere altri soldi?
Community Legend
1080 Views
1 replies
0 likes
Llevan dos meses cobrándome Spotify premium y no puedo usarlo donde tengo que reclamar para que me devuelvan las dos cuotas de 9'99€?
Llevan dos meses cobrándome Spotify premium y no puedo usarlo donde tengo que reclamar para que me devuelvan las dos cuotas de 9'99€?
Roadie
279 Views
1 replies
0 likes
Não consigo adicionar minha família ao meu plano, todos moramos no mesmo endereço. Desde já agradeço a atenção!
Não consigo adicionar minha família ao meu plano, todos moramos no mesmo endereço. Desde já agradeço a atenção!
Spotify Star
607 Views
1 replies
0 likes
An error occurred in the payment. Try again or use another payment method. I already called the bank of my card they explained to me that it is a problem of spotify and that I pay a subcription to onedrive and that same day it could have been blocked...
An error occurred in the payment. Try again or use another payment method. I already called the bank of my card they explained to me that it is a problem of spotify and that I pay a ...
Spotify
596 Views
4 replies
0 likes
No pude ingresar a mi correo para verificar mi dirección y ahora cuando quiero volver a registrarme en mi plan familiar no me permite
No pude ingresar a mi correo para verificar mi dirección y ahora cuando quiero volver a registrarme en mi plan familiar no me permite
Roadie
284 Views
1 replies
0 likes
The option to activate Hulu using the student premium just isn't there even though I clearly have the student premium. Spotify works fine though.
The option to activate Hulu using the student premium just isn't there even though I clearly have the student premium. Spotify works fine though.
Newbie
311 Views
2 replies
0 likes
I am subscribing Spotify at HK$58 monthly but my account turns up as free account
I am subscribing Spotify at HK$58 monthly but my account turns up as free account
Roadie
216 Views
1 replies
0 likes
hi! We already checked our account to our mobile provider and we have premium subscription but it’s not working on the app. We tried logging in and out as well as re-install the app. Can you help us with this?
hi! We already checked our account to our mobile provider and we have premium subscription but it’s not working on the app. We tried logging in and out as well as re-install the app. Can you help us ...
Roadie
714 Views
1 replies
0 likes
Ho seguito la procedura per effettuare il pagamento dell'abbonamento premium di spotify con 18App (Bonus Cultura). Dopo aver convertito il codice ed averlo quindi riscattato, mi risulta ancora la versione Free nonostante io abbia provato a rieffettua...
Ho seguito la procedura per effettuare il pagamento dell'abbonamento premium di spotify con 18App (Bonus Cultura). Dopo aver convertito il codice ed averlo quindi riscattato, mi risulta ancora la ver...
Roadie
4107 Views
1 replies
3 likes
Hola, mi pregunta es que debo hacer?? contrate la promocion de 3 meses por $9 pesos mexicanos, una vez terminada la promocion premium la cancele, pero se me realizo el cargo de $99 pesos mexicanos y mando mensaje a soporte pero me dicen que debo vali...
Hola, mi pregunta es que debo hacer?? contrate la promocion de 3 meses por $9 pesos mexicanos, una vez terminada la promocion premium la cancele, pero se me realizo el cargo de $99 pesos mexicanos y ...
Roadie
208 Views
1 replies
0 likes
Paguei um boleto pro 3 meses de assinatura Premium e ainda sou Free . Como resolver isso
Paguei um boleto pro 3 meses de assinatura Premium e ainda sou Free . Como resolver isso
Spotify Star
582 Views
1 replies
0 likes
