Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 184669 Views
- 116 replies
- 12 likes
- 184669 Views
- 116 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Newbie
- 20987 Views
- 28 replies
- 4 likes
- 20987 Views
- 28 replies
- 4 likes
Superuser Contribution Adres premium family
Ik heb sinds kort premium family, echter heb ik nooit mijn eigen adres moeten invullen. Nu wil ik graag mijn vriendinnen uitnodigen (waar ik mee samenwoon), maar ik ben bang dat het misgaat en er bij mij wellicht nog een oud adres in het account staa...
- Ik heb sinds kort premium family, echter heb ik nooit mijn eigen adres moeten invullen. Nu wil ik graag mijn vriendinnen uitnodigen (waar ik mee samenwoon), maar ik ben bang dat het misgaat en er bij...
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- Roadie
- 284 Views
- 1 replies
- 0 likes
- 284 Views
- 1 replies
- 0 likes
Erro no premium
Fiz o cadastro da conta premium por R$1,99 no dia de ontem e fui cobrado duas vezes e nao foi liberado minha conta premium. Preciso de soluções.
- Fiz o cadastro da conta premium por R$1,99 no dia de ontem e fui cobrado duas vezes e nao foi liberado minha conta premium. Preciso de soluções.
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- Spotify Star
- 271 Views
- 3 replies
- 0 likes
- 271 Views
- 3 replies
- 0 likes
Can't Buy Premium
I deleted my old account and made a new one with the same email. When I try to buy premium, system gets money from my card and returning it back. I can't buy premium.
- I deleted my old account and made a new one with the same email. When I try to buy premium, system gets money from my card and returning it back. I can't buy premium.
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- Spotify Star
- 287 Views
- 3 replies
- 0 likes
- 287 Views
- 3 replies
- 0 likes
Switching family plans
I belong to a family plan right now and want to switch to another one. If I get removed from the owner of one of the plans, what happens to my current account? Do I lose everything?
- I belong to a family plan right now and want to switch to another one. If I get removed from the owner of one of the plans, what happens to my current account? Do I lose everything?
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- Community Legend
- 657 Views
- 3 replies
- 0 likes
- 657 Views
- 3 replies
- 0 likes
Nicht alle Zahlungsmethoden werden angezeigt
Hallo,ich hab folgendes Problem: Ich wollte mir Premium über mein Mobilgerät (Handy) kaufen (also mit mein Guthaben), aber es stand kein "Zahlen über Mobilgerät". ich hab alles versucht, ich hab sogar mein acc gelöscht und neu hergestellt.
- Hallo, ich hab folgendes Problem: Ich wollte mir Premium über mein Mobilgerät (Handy) kaufen (also mit mein Guthaben), aber es stand kein "Zahlen über Mobilgerät". ich hab alles versucht, ich hab so...
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- Spotify Star
- 283 Views
- 1 replies
- 0 likes
- 283 Views
- 1 replies
- 0 likes
Premium subscription
Why did my premium subscription terminate on its own? I just went online and found that I had been logged out and that my subscription had turned to FREE on its own. I don't have my old payment information.. so can I get my premium account back again...
- Why did my premium subscription terminate on its own? I just went online and found that I had been logged out and that my subscription had turned to FREE on its own. I don't have my old payment infor...
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- Spotify Star
- 303 Views
- 3 replies
- 0 likes
- 303 Views
- 3 replies
- 0 likes
spotify premium offline
I want to know why I can not search for songs while I'm offline. I pay for this system and I want to listen to songs offline without downloading them, just searching for them.
- I want to know why I can not search for songs while I'm offline. I pay for this system and I want to listen to songs offline without downloading them, just searching for them.
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- Community Legend
- 323 Views
- 2 replies
- 0 likes
- 323 Views
- 2 replies
- 0 likes
Subscription expiration
I received an email that my subscription will be expiring soon, but upon checking my mobile carrier, it says that expiration will be on 2019. Should I still resubscribe?? Thanks
- I received an email that my subscription will be expiring soon, but upon checking my mobile carrier, it says that expiration will be on 2019. Should I still resubscribe?? Thanks
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- Music Fan
- 191 Views
- 1 replies
- 0 likes
- 191 Views
- 1 replies
- 0 likes
Solved!! Premium offer - discrepancy in offer price
Hi, I wanted to subscribe to Premium offer for £0.99 for the first 3 months. When I was redirected to paying site it shows £9.99 for 3 months. Did anyone had similar issue? Appreciate any advise how to get what Spotify actually offers.thanks Anna
- Hi, I wanted to subscribe to Premium offer for £0.99 for the first 3 months. When I was redirected to paying site it shows £9.99 for 3 months. Did anyone had similar issue? Appreciate any advi...
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- Casual Listener
- 532 Views
- 6 replies
- 0 likes
- 532 Views
- 6 replies
- 0 likes
Can't get Premium with Paypal
I've beed tried to get premium with paypal.I linked Deutsche Bank account, and filled money, but I can't get next process.How can I solve this problem?Of coures, paying credit card is more easy, but my card is issued at South KoreaTherefore, I can't ...
- I've beed tried to get premium with paypal. I linked Deutsche Bank account, and filled money, but I can't get next process. How can I solve this problem? Of coures, paying credit card is more easy...
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- Casual Listener
- 558 Views
- 6 replies
- 0 likes
- 558 Views
- 6 replies
- 0 likes
Familiar plan time
Good, I just made a family plan and I made a payment for 12 months. When I see the subscription in my account, it states that it will be renewed on 01/17/2019, however, having paid 12 months it should be until 05/19/2019. What is the reason for this ...
- Good, I just made a family plan and I made a payment for 12 months. When I see the subscription in my account, it states that it will be renewed on 01/17/2019, however, having paid 12 months it shoul...
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- Community Legend
- 273 Views
- 1 replies
- 0 likes
- 273 Views
- 1 replies
- 0 likes
Premium wrong email
I just signed up for premium under a fake email on accident...I logged out of the account without knowing what the email was...so now I can't log in to cancel it and my credit card info is linked to that email...HELP PLEASE
- I just signed up for premium under a fake email on accident...I logged out of the account without knowing what the email was...so now I can't log in to cancel it and my credit card info is linked to ...
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- Community Legend
- 502 Views
- 1 replies
- 0 likes
- 502 Views
- 1 replies
- 0 likes
Solved!! Do I have to wait for Family deregistration to register again?
Hi there, I canceled my Family subscription thinking this could take effect immediately, and then subscribe back with a proper, French credit card - last time, I renewed my subscription with my Revolut credit card, not anticipating this would change ...
- Hi there, I canceled my Family subscription thinking this could take effect immediately, and then subscribe back with a proper, French credit card - last time, I renewed my subscription with...
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- Spotify Star
- 829 Views
- 1 replies
- 0 likes
- 829 Views
- 1 replies
- 0 likes
Money are gone and I still dont have premium
Hi there, I changed spotify premium to student premium, I am paying spotify to my brother and he is a student. Money was already paid and nothing happend. Is there any delay or what is wrong?
- Hi there, I changed spotify premium to student premium, I am paying spotify to my brother and he is a student. Money was already paid and nothing happend. Is there any delay or what is wrong?
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- Newbie
- 405 Views
- 1 replies
- 0 likes
- 405 Views
- 1 replies
- 0 likes
"₱9 Spotify Premium for 3 Months"
I thought trying this "₱9 Spotify Premium for 3 Months" will literally get me Premium for 3 months but after availing it, I am still not in Premium. There's still ads, there's still no freedom to play specifically my intended track to play, I still c...
- I thought trying this "₱9 Spotify Premium for 3 Months" will literally get me Premium for 3 months but after availing it, I am still not in Premium. There's still ads, there's still no freedom to pla...
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- Newbie
- 994 Views
- 2 replies
- 1 likes
- 994 Views
- 2 replies
- 1 likes
play at public place
Hello,I am about to raise a small restaurant and like to use spotify music.Do i need extra licence?Best regards,Dave.from Israel.
- Hello, I am about to raise a small restaurant and like to use spotify music.Do i need extra licence? Best regards, Dave. from Israel.
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- Newbie
- 773 Views
- 3 replies
- 0 likes
- 773 Views
- 3 replies
- 0 likes
Solved!! Can i use my spotify premium in india?
I used to live in Philippines and recently moved to india. I found out that free version of spotify doesnt work in india. But If i subscribe to spotify premium, will it be working in india??.Thanks!
- I used to live in Philippines and recently moved to india. I found out that free version of spotify doesnt work in india. But If i subscribe to spotify premium, will it be working in india??. Thanks...
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- Community Legend
- 3002 Views
- 5 replies
- 0 likes
- 3002 Views
- 5 replies
- 0 likes
paying with paypal
I want to pay with my fathers paypal, but is doesn't seem to work.Or does the e-mail that I use for spotify need to be the same e-mail for Paypal?
- I want to pay with my fathers paypal, but is doesn't seem to work. Or does the e-mail that I use for spotify need to be the same e-mail for Paypal?
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- Spotify Star
- 502 Views
- 1 replies
- 0 likes
- 502 Views
- 1 replies
- 0 likes
Refund
I canceled my spotify and I still got charged to my credit card I need a refund
- I canceled my spotify and I still got charged to my credit card I need a refund
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- Spotify Star
- 395 Views
- 1 replies
- 0 likes
- 395 Views
- 1 replies
- 0 likes
18App
Hello, I am Italian and I can pay spotify with my 18App. The problem is that I can't take advantage of 3 months offer. How can I get the offer by paying with 18App?
- Hello, I am Italian and I can pay spotify with my 18App. The problem is that I can't take advantage of 3 months offer. How can I get the offer by paying with 18App?
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- Spotify Star
- 565 Views
- 1 replies
- 0 likes
- 565 Views
- 1 replies
- 0 likes