Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 15749 Views
- 8 replies
- 0 likes
- 15749 Views
- 8 replies
- 0 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 1491 Views
- 19 replies
- 1 likes
- 1491 Views
- 19 replies
- 1 likes
Solved!! Cannot Redeem Gift Card
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
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- Casual Listener
- 47420 Views
- 20 replies
- 3 likes
- 47420 Views
- 20 replies
- 3 likes
Cancellation of my subscription
Please cancel my subscription of my Spotify and stop deducting on my HSBC card..thank you. Name: (personal info removed) Email ad- (personal info removed)
- Please cancel my subscription of my Spotify and stop deducting on my HSBC card..thank you. Name: (personal info removed) Email ad- (personal info removed)
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- Community Legend
- 204 Views
- 1 replies
- 0 likes
- 204 Views
- 1 replies
- 0 likes
Canceld and still charged
I cancelled my **bleep** and i still got charged that's not okay, i need answers and my money back now
- I cancelled my **bleep** and i still got charged that's not okay, i need answers and my money back now
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- Spotify Star
- 351 Views
- 5 replies
- 0 likes
- 351 Views
- 5 replies
- 0 likes
SPOTIFY is not doing anything to open my Hulu account....
Why isn't spotify allowing me to open my hulu account!!! this is irritating! i love spotify and i do not want to cancel my subscription but if they don't fix this mess I will end my susbcription. I already called HULU and they said its on spotify end...
- Why isn't spotify allowing me to open my hulu account!!! this is irritating! i love spotify and i do not want to cancel my subscription but if they don't fix this mess I will end my susbcription.&nbs...
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- Community Legend
- 173 Views
- 3 replies
- 0 likes
- 173 Views
- 3 replies
- 0 likes
Superuser Contribution How to cancel Premium Subscription if I can't access my account?
Hi,I was previously connected on a spotify account on my smartphone that wasn't mine. I bought Spotify Premium on that account (I will pay every month with an automatic payment) and then logged out. The problem is, I would like to cancel my subscript...
- Hi, I was previously connected on a spotify account on my smartphone that wasn't mine. I bought Spotify Premium on that account (I will pay every month with an automatic payment) and then logged out...
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- Roadie
- 259 Views
- 1 replies
- 0 likes
- 259 Views
- 1 replies
- 0 likes
Superuser Contribution Why is my account pending for Spotify/Hulu?
I've tried multiple times to link my spotify with the Hulu but it is not working. After speaking to Hulu, they checked and said i have completed all of the inital steps & that my account is pending and has not yet been created. Why haven't yall appro...
- I've tried multiple times to link my spotify with the Hulu but it is not working. After speaking to Hulu, they checked and said i have completed all of the inital steps & that my account is pendi...
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- Roadie
- 206 Views
- 1 replies
- 0 likes
- 206 Views
- 1 replies
- 0 likes
Superuser Contribution Gift card not working right
I used a 1 month giftcard on my acc and tried to use spotify today and it came up as the free version even tough i used the code like 2 weeks ago and i tried to put code in today again and it said that already used it so I should have my premium so w...
- I used a 1 month giftcard on my acc and tried to use spotify today and it came up as the free version even tough i used the code like 2 weeks ago and i tried to put code in today again and it said th...
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- Roadie
- 165 Views
- 1 replies
- 0 likes
- 165 Views
- 1 replies
- 0 likes
Superuser Contribution If I upgrade to the yearly plan & have already been charged for the month, will I be credited for th
If I upgrade to the yearly plan & have already been charged for this month, will I be credited for this month?
- If I upgrade to the yearly plan & have already been charged for this month, will I be credited for this month?
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- Roadie
- 136 Views
- 1 replies
- 0 likes
- 136 Views
- 1 replies
- 0 likes
Superuser Contribution there is no smart/globe button in the payment option
Im using my phone to load my spotify using my smart sim but when i open spotify i cant see the option for the load
- Im using my phone to load my spotify using my smart sim but when i open spotify i cant see the option for the load
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- Roadie
- 202 Views
- 1 replies
- 0 likes
- 202 Views
- 1 replies
- 0 likes
Superuser Contribution I CANT SEE THE OPTION TO GO FOR MOBILE PAYMENT
I want to use my mobile phone number to subscribe for premium. But I can't seem to see that option at the "pick a payment option" page. Please help
- I want to use my mobile phone number to subscribe for premium. But I can't seem to see that option at the "pick a payment option" page. Please help
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- Roadie
- 175 Views
- 1 replies
- 0 likes
- 175 Views
- 1 replies
- 0 likes
Superuser Contribution Wont accept my card details!!!
I cant update my payment method... i moved to canada and now it wont accept my canadian card.. what do i do?? I cant cope with the ads. Or with out my music!!!
- I cant update my payment method... i moved to canada and now it wont accept my canadian card.. what do i do?? I cant cope with the ads. Or with out my music!!!
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- Roadie
- 142 Views
- 1 replies
- 0 likes
- 142 Views
- 1 replies
- 0 likes
Superuser Contribution My subscription wont work
I just signed up using my student discount and nothing is working yet. How long does it take for my subscription to start working
- I just signed up using my student discount and nothing is working yet. How long does it take for my subscription to start working
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- Roadie
- 128 Views
- 1 replies
- 0 likes
- 128 Views
- 1 replies
- 0 likes
Superuser Contribution 30- or 7-days trial?
I downloaded the 30-day trial over the internet, but in the Spotify app I would say that my 7-day trial is now starting. How long can I use the trial now?
- I downloaded the 30-day trial over the internet, but in the Spotify app I would say that my 7-day trial is now starting. How long can I use the trial now?
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- Roadie
- 139 Views
- 1 replies
- 0 likes
- 139 Views
- 1 replies
- 0 likes
Cannot purchase Premium with virtual Visa debit card
Hi Guys.I recently created a new account and tried to purchase Premium with a virtual Visa prepaid card, but was advised that the only methods of payment are via credit card/PayPal/Pay Safe. I have used the virtual card on my previous account without...
- Hi Guys. I recently created a new account and tried to purchase Premium with a virtual Visa prepaid card, but was advised that the only methods of payment are via credit card/PayPal/Pay Safe. I have...
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- Newbie
- 1459 Views
- 1 replies
- 0 likes
- 1459 Views
- 1 replies
- 0 likes
Cancle free trial
HelloI put my credit card detail and sbuscribe free trial spotify around 11 Jaunary 2018 and my free trail will be expired on 11 Faburary 2018. However, I can't download spotify app so I am unable to listen music. Hence I want to cancel before 11 Feb...
- Hello I put my credit card detail and sbuscribe free trial spotify around 11 Jaunary 2018 and my free trail will be expired on 11 Faburary 2018. However, I can't download spotif...
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- Regular
- 199 Views
- 2 replies
- 0 likes
- 199 Views
- 2 replies
- 0 likes
Solved!! Flac files?
Hi,With premium account, can i download music songs in flac file? If i make my account premium only for one month, can i download all my library? Thanks
- Hi, With premium account, can i download music songs in flac file? If i make my account premium only for one month, can i download all my library? Thanks
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- Casual Listener
- 676 Views
- 2 replies
- 0 likes
- 676 Views
- 2 replies
- 0 likes
Spotify Family Problems
Can't use family plan for week long trip in Portugal? Shared acc with me and my mom. This is dumb af.
- Can't use family plan for week long trip in Portugal? Shared acc with me and my mom. This is dumb af.
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- Casual Listener
- 229 Views
- 2 replies
- 0 likes
- 229 Views
- 2 replies
- 0 likes
Can't accept family plan invitation
Hi, We recently downgraded our famiy account to "Free" because of something with my mother's credit card. I don't really know what happened. So now we just upgraded again to our premium family plan but When I try to accept the invitation it says: "Yo...
- Hi, We recently downgraded our famiy account to "Free" because of something with my mother's credit card. I don't really know what happened. So now we just upgraded again to our premium family plan b...
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- Newbie
- 300 Views
- 4 replies
- 0 likes
- 300 Views
- 4 replies
- 0 likes
premium subscription and playlists....everything is gone!
i have a premium subscription since 2015 i guess....it was always fine...untill today. it suddenly looked strange, my playlists were gone and it said i did not have a premium account. but i do. i did change my password today cause i had to log in and...
- i have a premium subscription since 2015 i guess....it was always fine...untill today. it suddenly looked strange, my playlists were gone and it said i did not have a premium account. but i do. i did...
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- Casual Listener
- 245 Views
- 4 replies
- 0 likes
- 245 Views
- 4 replies
- 0 likes
Asking for premium
Need help. I already subscribe for the premium but spotify wont play and still asking me to get the premium.
- Need help. I already subscribe for the premium but spotify wont play and still asking me to get the premium.
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- Spotify Star
- 266 Views
- 5 replies
- 0 likes
- 266 Views
- 5 replies
- 0 likes
Cant buy spotify premium
So ive been trying to purchase spotify premium for a friends account using paypal but it keeps redirecting me back to the premium home screen every time I press Agree and Confirm. Im currently using the same paypal account for another spotify account...
- So ive been trying to purchase spotify premium for a friends account using paypal but it keeps redirecting me back to the premium home screen every time I press Agree and Confirm. Im currently using ...
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- Spotify Star
- 291 Views
- 1 replies
- 0 likes
- 291 Views
- 1 replies
- 0 likes