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Forum Posts

Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • FenrisulvKK
  • Visitor
  • 15498 Views
  • 27 replies
  • 3 likes
  • 15498 Views
  • 27 replies
  • 3 likes

I was charged 32.77 why when its only 9.99

Plz help cause as far I know right now spotify is stealing money 

  • Newbie
  • Plz help cause as far I know right now spotify is stealing money 
  • bjja123
  • Composer
  • 179 Views
  • 1 replies
  • 0 likes
  • 179 Views
  • 1 replies
  • 0 likes

Solved!! Question About Premium and Offline Music

I searched for that but wasn't able to find a definitive answer. I know that when my subscription expires, I will not be able to keep listening to the songs offline. What I want to know is will they be deleted and will I have to download them again w...

  • Casual Listener
  • I searched for that but wasn't able to find a definitive answer. I know that when my subscription expires, I will not be able to keep listening to the songs offline. What I want to know is will they ...
  • lrdy1028
  • Casual Listener
  • 317 Views
  • 3 replies
  • 0 likes
  • 317 Views
  • 3 replies
  • 0 likes

Superuser Contribution Essai 30 jours gratuit

Bonjour, hier je me suis abonné à Spotify. J'ai payé 8,99 euros. (Réduction psplus)Par contre je n'ai pas profité des 30 jours d'essai gratuit... (J'ai vu cette offre après coup)Je peux toujours bénéficier de cette offre?Cordialement

  • Newbie
  • Bonjour, hier je me suis abonné à Spotify. J'ai payé 8,99 euros. (Réduction psplus) Par contre je n'ai pas profité des 30 jours d'essai gratuit... (J'ai vu cette offre après coup) Je peux toujours ...
  • SergioDavid
  • Roadie
  • 360 Views
  • 1 replies
  • 0 likes
  • 360 Views
  • 1 replies
  • 0 likes

Superuser Contribution Domicilio Plan familiar

Hola, tengo una cuenta de spotify unida con Facebook e hice un plan familiar desde febrero. El problema es que se rechazó el método de pago, tardé en dar de alta el cambio a otra tarjeta y se dio de baja a mi familia de plan. Acabo de pagar con la nu...

  • Newbie
  • Hola, tengo una cuenta de spotify unida con Facebook e hice un plan familiar desde febrero. El problema es que se rechazó el método de pago, tardé en dar de alta el cambio a otra tarjeta y se dio de ...
  • SergioDavid
  • Roadie
  • 225 Views
  • 1 replies
  • 0 likes
  • 225 Views
  • 1 replies
  • 0 likes

Superuser Contribution TRY OF PREMIUM DURING 60 DAYS

Hi, I register for a try of 60 days of premium. A first page tell me that my try will end on 2018 june the 14th and the second sceen says that my try will end on 2018 april the 19th! What can I do ? someone can help me thanks in advance:) ( please se...

  • Newbie
  • Hi, I register for a try of 60 days of premium. A first page tell me that my try will end on 2018 june the 14th and the second sceen says that my try will end on 2018 april the 19th! What can I do ? ...
  • SergioDavid
  • Roadie
  • 177 Views
  • 1 replies
  • 0 likes
  • 177 Views
  • 1 replies
  • 0 likes

Superuser Contribution Please Add Spotify Radio Function to Sonos

Hi ! sorry can I get help please ! ,,Dookie feat Auburn & Chevyboy feel your touch''I can't find this song !

  • Newbie
  • Hi ! sorry can I get help please ! ,,Dookie feat Auburn & Chevyboy feel your touch'' I can't find this song ! 😣
  • SergioDavid
  • Roadie
  • 152 Views
  • 1 replies
  • 0 likes
  • 152 Views
  • 1 replies
  • 0 likes

Superuser Contribution Perdí mi dinero y suscripción?

Entre al portal para elegir el tipo de pago de mi preferencia y escogí oxxo porque me decía que así podría conseguir premium por 2 meses. Cuando me saco mi código de inmediato fui a pagarlo. Regresando a casa le di continuar y me sale una leyenda: El...

  • Newbie
  • Entre al portal para elegir el tipo de pago de mi preferencia y escogí oxxo porque me decía que así podría conseguir premium  por 2 meses. Cuando me saco mi código de inmediato fui a pagarlo. Re...
  • SergioDavid
  • Roadie
  • 203 Views
  • 1 replies
  • 0 likes
  • 203 Views
  • 1 replies
  • 0 likes

Superuser Contribution Payement abonnement avec un RIB [FR]

Bonjour je ne peut pas payer avec ma carte de credit donc je voudrait savoir si il est possible de payer mon abonnement avec un RIB et comment faire ?Merci d'avance.

  • Newbie
  • Bonjour je ne peut pas payer avec ma carte de credit donc je voudrait savoir si il est possible de payer mon abonnement avec un RIB et comment faire ? Merci d'avance.
  • SergioDavid
  • Roadie
  • 1927 Views
  • 1 replies
  • 0 likes
  • 1927 Views
  • 1 replies
  • 0 likes

Superuser Contribution Wife cant access family premium

My wife cant join my family premium subscription. WHat the **bleep** is going on? she has used it for a couple of months and today she gets a error when trying to use it. it says she is not allowed to join the family group. We live on the same adress...

  • Newbie
  • My wife cant join my family premium subscription.   WHat the **bleep** is going on? she has used it for a couple of months and today she gets a error when trying to use it. it says she is not ...
  • SergioDavid
  • Roadie
  • 211 Views
  • 1 replies
  • 0 likes
  • 211 Views
  • 1 replies
  • 0 likes

Superuser Contribution Assinei o plano de 1 mês e mais um grátis e depois de um mês minha conte voltou pra conte free

Em maio assinei o plano premium por um mês e estava rolando uma promoção onde você pagava um mês e recebia 2, ai hoje o meu plano premium acabou e só passou um mês, como posso resolver?

  • Newbie
  • Em maio assinei o plano premium por um mês e estava rolando uma promoção  onde você pagava um mês e recebia 2, ai hoje o meu plano premium acabou e só passou um mês, como posso resolver? 
  • SergioDavid
  • Roadie
  • 209 Views
  • 1 replies
  • 0 likes
  • 209 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium

Varför har min premiumtjänst bara upphört? 

  • Newbie
  • Varför har min premiumtjänst bara upphört?  
  • SergioDavid
  • Roadie
  • 226 Views
  • 1 replies
  • 0 likes
  • 226 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium

Good afternoon, I just signed the premium and asked for the student discount, but after saying that it could take up to three (3) days for confirmation, my account is still in the free version. What can I do to fix it?

  • Newbie
  • Good afternoon, I just signed the premium and asked for the student discount, but after saying that it could take up to three (3) days for confirmation, my account is still in the free version. What ...
  • SergioDavid
  • Roadie
  • 164 Views
  • 1 replies
  • 0 likes
  • 164 Views
  • 1 replies
  • 0 likes

Superuser Contribution My Premium for Family doesn't work. Only one person can listen to music at once

It has been so frustrating for Premium for Family. If I listen to music my daughters will stop and vice versa. There is no help from Spotify ... why is this happening. My payment went through

  • Newbie
  • It has been so frustrating for Premium for Family.  If I listen to music my daughters will stop and vice versa.  There is no help from Spotify ... why is this happening.  My payment we...
  • SergioDavid
  • Roadie
  • 176 Views
  • 1 replies
  • 0 likes
  • 176 Views
  • 1 replies
  • 0 likes

Superuser Contribution Plan familiar

Buenas tardes. Estoy enviando la invitación a un familiar pero si su dispositivo no lo acepta. Anteriormente ya estaba en el plan y fe la nada lo saco.

  • Casual Listener
  • Buenas tardes.  Estoy enviando la invitación a un familiar pero si su dispositivo no lo acepta.  Anteriormente ya estaba en el plan y fe la nada lo saco. 
  • SergioDavid
  • Roadie
  • 176 Views
  • 1 replies
  • 0 likes
  • 176 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problemas con Plan Familiar Premium

No puedo agregar a mis familiares dentro del plan, y no se por que sucede eso, es un tema muy incómodo que pase ya que yo hago el pago puntual a spotify, por favor necesito ayuda con esto.

  • Newbie
  • No puedo agregar a mis familiares dentro del plan, y no se por que sucede eso, es un tema muy incómodo que pase ya que yo hago el pago puntual a spotify, por favor necesito ayuda con esto. 
  • SergioDavid
  • Roadie
  • 151 Views
  • 1 replies
  • 0 likes
  • 151 Views
  • 1 replies
  • 0 likes

Uable to subscribe

I've had the premium free trial in the past. I'm trying to subscribe but there's no way to get to it without going through trial, when I do this and I try using my paypal I just get sent back to the original page where it wants me to re do it. All I ...

  • Casual Listener
  • I've had the premium free trial in the past.  I'm trying to subscribe but there's no way to get to it without going through trial, when I do this and I try using my paypal I just get sent back t...
  • Baaliefiy
  • Casual Listener
  • 230 Views
  • 2 replies
  • 0 likes
  • 230 Views
  • 2 replies
  • 0 likes

Somebody used my credit card for using Spotify.

In the last two months Spotify withdrawed two times 9,99 € from my credit card. I never used Spotify!! How can I block the Spotify account that is using my card? And how can I receive a refund?Please answer...

  • Newbie
  • In the last two months Spotify withdrawed two times 9,99 € from my credit card. I never used Spotify!! How can I block the Spotify account that is using my card? And how can I receive a refund? Plea...
  • RobiP
  • Gig Goer
  • 191 Views
  • 1 replies
  • 0 likes
  • 191 Views
  • 1 replies
  • 0 likes

spotify not accepting debit card for payment.

Received notification from spotify that payment did not go through and to update payment info. Tried 5 different debit cards after spotify informed me to please find another form of payment when it always took it before. Also said they will try to ru...

  • Newbie
  • Received notification from spotify that payment did not go through and to update payment info. Tried 5 different debit cards after spotify informed me to please find another form of payment when it a...
  • Luke
  • Spotify Star
  • 5391 Views
  • 1 replies
  • 0 likes
  • 5391 Views
  • 1 replies
  • 0 likes

Link free account with premium

My premium account was logged out and now I can only get back into my free account . HELP!!!!!!!!!!!! Can I merge them?

  • Newbie
  • My premium account was logged out and now I can only get back into my free account .  HELP!!!!!!!!!!!! Can I merge them? 
  • Luke
  • Spotify Star
  • 349 Views
  • 1 replies
  • 0 likes
  • 349 Views
  • 1 replies
  • 0 likes