Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 147934 Views
- 100 replies
- 12 likes
- 147934 Views
- 100 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 17017 Views
- 27 replies
- 4 likes
- 17017 Views
- 27 replies
- 4 likes
Company profile and payment?
Is it possible to get an account for my company, for which I only pay for premium on the events, for which we would use Spotify? Is it even legal? We will be using Spotify to play music maybe twice or three times a year, so paying for all 12 months s...
- Is it possible to get an account for my company, for which I only pay for premium on the events, for which we would use Spotify? Is it even legal? We will be using Spotify to play music mayb...
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- Spotify Star
- 213 Views
- 1 replies
- 0 likes
- 213 Views
- 1 replies
- 0 likes
Superuser Contribution Re: Student Discount Registeration
Its been a month and still cannot complete the purchase. When im going to log in my account to comple the purchase it always direct me to error 404.
- Its been a month and still cannot complete the purchase. When im going to log in my account to comple the purchase it always direct me to error 404.
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- Spotify
- 281 Views
- 3 replies
- 0 likes
- 281 Views
- 3 replies
- 0 likes
Still being charged on 2 cards per month by Spotify after cancelling Premium
I am angry because after cancelling my payments to Spotify for my daughter' account last year I just discovered that not only am I'm still being charged monthly for this account but she has also been paying. So spotify has been double dipping and the...
- I am angry because after cancelling my payments to Spotify for my daughter' account last year I just discovered that not only am I'm still being charged monthly for this account but she has als...
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- Spotify Star
- 175 Views
- 1 replies
- 0 likes
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Subscription
- 175 Views
- 1 replies
- 0 likes
Can't subscribe premium
Hey guys I Just Tried ti subscribe premium for family bit it doesn't work.I Guess becouse yesterday I registrerd an invalid credit card, but then now I'm using the right card and it still not working.Can someone help me?
- Hey guys I Just Tried ti subscribe premium for family bit it doesn't work. I Guess becouse yesterday I registrerd an invalid credit card, but then now I'm using the right card and it still not worki...
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- Spotify Star
- 192 Views
- 1 replies
- 0 likes
- 192 Views
- 1 replies
- 0 likes
Spotify premium was charged
Hello all,I've started out with spotify 10 months back with a "one month for 0.99 cents" deal, afterwards I've changed my account from a premium to a student subscription but noticed that it kept charging me 9.99 per month. Then a few months in I've ...
- Hello all, I've started out with spotify 10 months back with a "one month for 0.99 cents" deal, afterwards I've changed my account from a premium to a student subscription but noticed that it kept...
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- Casual Listener
- 166 Views
- 1 replies
- 0 likes
- 166 Views
- 1 replies
- 0 likes
Superuser Contribution Ayuda!!
Hola! Hoy acceso al periodo de prueba de un mes gratis de Spotify premium, puse los datos de mi tarjeta pero deseo cancelar la suscripción pues no deseo que me cobren terminado este periodo pero no me aparece la opción de cancelar, que debo hacer???
- Hola! Hoy acceso al periodo de prueba de un mes gratis de Spotify premium, puse los datos de mi tarjeta pero deseo cancelar la suscripción pues no deseo que me cobren terminado este periodo pero no m...
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- Spotify
- 165 Views
- 1 replies
- 0 likes
- 165 Views
- 1 replies
- 0 likes
Superuser Contribution Why can’t I add the Hulu with my premium
So I saw the offer with Hulu and tried adding it to my account. But it says it’s not available for family plan subscribers
- So I saw the offer with Hulu and tried adding it to my account. But it says it’s not available for family plan subscribers
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- Spotify
- 199 Views
- 1 replies
- 0 likes
- 199 Views
- 1 replies
- 0 likes
Switching country
Hello, I started using Spotify when I was studying abroad in Germany and now since I moved back to Israel I want to change countries but the textbox was greyed out.I read around and tried everything, I had a family plan running till 27th of may, and ...
- Hello, I started using Spotify when I was studying abroad in Germany and now since I moved back to Israel I want to change countries but the textbox was greyed out. I read around and t...
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- Casual Listener
- 232 Views
- 2 replies
- 0 likes
- 232 Views
- 2 replies
- 0 likes
Superuser Contribution Suscripción
Por favor quería que me estiren la suscripción hasta el día lunes que iré a pagar la tarjeta
- Por favor quería que me estiren la suscripción hasta el día lunes que iré a pagar la tarjeta
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- Roadie
- 219 Views
- 1 replies
- 0 likes
- 219 Views
- 1 replies
- 0 likes
Paid for an annual family subscription and then billed 6 months into it
I paid for an annual family subscription and for 7 months everything was fine. Then for may my PayPal was charged again for something I paid a year for.I challengd the payment provided proof from Spotify account page, and my account was cancelled!The...
- I paid for an annual family subscription and for 7 months everything was fine. Then for may my PayPal was charged again for something I paid a year for. I challengd the payment provided proof from S...
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- Gig Goer
- 170 Views
- 1 replies
- 0 likes
- 170 Views
- 1 replies
- 0 likes
Limited search results
Must admit.... getting a bit fed up with Spotify... Posting a single message seems to be flooding :S Anyway... here it goed again: Have been trying out Spotify Premium.... and.... Have been searching the library for my favorite music. Both dutch and ...
- Must admit.... getting a bit fed up with Spotify... Posting a single message seems to be flooding :S Anyway... here it goed again: Have been trying out Spotify Premium.... and.... ...
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- Casual Listener
- 181 Views
- 1 replies
- 0 likes
- 181 Views
- 1 replies
- 0 likes
Limited music library
I'm currently trying out Spotify Premium and am wondering about the library content. Like I've been searching for my favorite music (dutch and international artists) and keep getting no more than 10 results in a search. Is this some sort of setting o...
- I'm currently trying out Spotify Premium and am wondering about the library content. Like I've been searching for my favorite music (dutch and international artists) and keep getting no more...
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- Casual Listener
- 131 Views
- 1 replies
- 0 likes
- 131 Views
- 1 replies
- 0 likes
Upgraded to family, how do I stop paying for my normal premium?
I had spotify premium, but recently upgraded to premium. Does it automatically switch to the family version so that´s the only thing I´m paying for or do I have to stop the premium myself? I´m not sure, it seems like it´s only family subcribstion I h...
- I had spotify premium, but recently upgraded to premium. Does it automatically switch to the family version so that´s the only thing I´m paying for or do I have to stop the premium myself? I´m not su...
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- Gig Goer
- 159 Views
- 1 replies
- 0 likes
- 159 Views
- 1 replies
- 0 likes
Charged 3 times this month
I have been charged 3 times this month. I am paying $9.99 a month for the premium service, but for whatever reason I have also been charged $4.99 this month twice for a student account. I would appreciate a refund and a fix. I want the premium $9.99 ...
- I have been charged 3 times this month. I am paying $9.99 a month for the premium service, but for whatever reason I have also been charged $4.99 this month twice for a student account. I would...
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- Gig Goer
- 183 Views
- 1 replies
- 0 likes
- 183 Views
- 1 replies
- 0 likes
Can't unsubscribe
After the 1month free trial i paid 10€ and so i logged in to unsubscribe but i can't unsubscribe because its says i have free account and can only upgrade
- After the 1month free trial i paid 10€ and so i logged in to unsubscribe but i can't unsubscribe because its says i have free account and can only upgrade
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- Spotify Star
- 176 Views
- 1 replies
- 0 likes
- 176 Views
- 1 replies
- 0 likes
Paguei boleto,mas não liberaram o premium
Fiz o pagamento da fatura e nao ativaram meu prêmio por favor verifiquem isso!
- Fiz o pagamento da fatura e nao ativaram meu prêmio por favor verifiquem isso!
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- Spotify Star
- 151 Views
- 1 replies
- 0 likes
- 151 Views
- 1 replies
- 0 likes
Problème lors du payement
Bonjour, voila j'étais abonner à spotify prémium pendant deux mois grace à l'offre "1 mois gratuit". Hier midi, mon abonnement prémium s'est arreter car je n'avais pas reaprovionner mon abonnement, donc hier soir je décide de repayer un abonnement pr...
- Bonjour, voila j'étais abonner à spotify prémium pendant deux mois grace à l'offre "1 mois gratuit". Hier midi, mon abonnement prémium s'est arreter car je n'avais pas reaprovionner mon abonnement, d...
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- Casual Listener
- 4802 Views
- 4 replies
- 2 likes
- 4802 Views
- 4 replies
- 2 likes
Superuser Contribution Charged monthly fee
I am currently Spotify Free. Why Spotify charged me a monthly fee? How can I cancel or stop charge?
- I am currently Spotify Free. Why Spotify charged me a monthly fee? How can I cancel or stop charge?
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- Spotify
- 148 Views
- 1 replies
- 0 likes
- 148 Views
- 1 replies
- 0 likes
Superuser Contribution Said I didn't pay when I did
I paid last April 23. I was out of town having the time of my life in an island with no reception. And now I'm here receiving all these messages saying I failed to keep my payment. It's only May 7. It hasn't been a month. C'mon!Please help me. I don'...
- I paid last April 23. I was out of town having the time of my life in an island with no reception. And now I'm here receiving all these messages saying I failed to keep my payment. It's only May 7. I...
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- Spotify
- 442 Views
- 1 replies
- 0 likes
- 442 Views
- 1 replies
- 0 likes
Superuser Contribution I want to subscribe premium
When I subscribe the premium after that I got the message you have successfully subscribe and then i got message your subsricption has been terminated.Please help fix it.
- When I subscribe the premium after that I got the message you have successfully subscribe and then i got message your subsricption has been terminated.Please help fix it.
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- Spotify
- 215 Views
- 1 replies
- 0 likes
- 215 Views
- 1 replies
- 0 likes