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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
75232 Views
20 replies
100 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
140264 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
80620 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
270054 Views
159 replies
13 likes
Pagué la oferta para tener premium durante los dos meses en Oxxo y aún no se activa mi premiumEs normal?
Pagué la oferta para tener premium durante los dos meses en Oxxo y aún no se activa mi premium Es normal?
Roadie
598 Views
1 replies
0 likes
I had my subscription to Spotify Premium, and I understand that when you make a payment is made in order to be charged monthly to the credit card, I don't understand why I appeared this month's share divided the 36 dues! This is not profitable for me...
I had my subscription to Spotify Premium, and I understand that when you make a payment is made in order to be charged monthly to the credit card, I don't understand why I appeared this month's share...
Roadie
519 Views
1 replies
0 likes
J’ai souscris à spotify premium il y’a 3 mois. Au bout de ces 3 mois je devais payer 9,99€. Cependant j’ai résilier la veille du passage à 9,99€. Serai-je débiter pour ce jour ou sera-t-il résilier avant d’être facturé?
J’ai souscris à spotify premium il y’a 3 mois. Au bout de ces 3 mois je devais payer 9,99€. Cependant j’ai résilier la veille du passage à 9,99€. Serai-je débiter pour ce jour ou sera-t-il résil...
Roadie
655 Views
1 replies
0 likes
Hi! I just registered my account to premium to try the 30-days trial and upon completing the registration, it said that it will expire this April 7. Please advise.
Hi! I just registered my account to premium to try the 30-days trial and upon completing the registration, it said that it will expire this April 7. Please advise.
Roadie
694 Views
1 replies
0 likes
hola, tengo un problema con mi cuenta premium de estudiante, hoy llego la cuenta de la tarjeta y me dice que los 7.500 cop de la mensualidad quedaron diferidos a 36 cuotas de 300 cop, me gustaria solucionar esto por que pagando esta cantidad por este...
hola, tengo un problema con mi cuenta premium de estudiante, hoy llego la cuenta de la tarjeta y me dice que los 7.500 cop de la mensualidad quedaron diferidos a 36 cuotas de 300 cop, me gustaria sol...
Roadie
1446 Views
1 replies
0 likes
Bonjour.Est il possible de payer un abonement avec une carte bleue dont le code cryptogramme change toute les heures?merci par avance
Bonjour. Est il possible de payer un abonement avec une carte bleue dont le code cryptogramme change toute les heures? merci par avance
Roadie
863 Views
1 replies
0 likes
Cuando quiero poner la tarjeta pes pagar premium no me deja, por que dice que la tarjeta y el pais de la cuenta no coinciden. Como puede ser esto posible? Por qué antes si pagaba y no había problema pero ahora no me deja pagar. Por favor alguien que ...
Cuando quiero poner la tarjeta pes pagar premium no me deja, por que dice que la tarjeta y el pais de la cuenta no coinciden. Como puede ser esto posible? Por qué antes si pagaba y no había problema ...
Roadie
660 Views
1 replies
0 likes
1126526610 Last payment was made on 15-03, I've had spotify family for the last 1,5 years now. There is no reason to be found anywhere on my account as to why the subscription changed. I would really like to get this resolved because I wont be paying...
1126526610 Last payment was made on 15-03, I've had spotify family for the last 1,5 years now. There is no reason to be found anywhere on my account as to why the subscription changed. I wou...
Roadie
585 Views
1 replies
0 likes
Plan Free/Premium Country Norway Device Samsung Galaxy S7 My Question or Issue So I bought Spotify Premium. It has been a while and sure, changes to the app happens. But here I bought the 3 months for 109 NOK deal and my account says I have Premium. ...
Plan Free/Premium Country Norway Device Samsung Galaxy S7 My Question or Issue So I bought Spotify Premium. It has been a while and sure, changes to the app happens. But ...
Roadie
355 Views
1 replies
1 likes
My payment card expired in February and I am on maternity leave so I didn't update my payment details for the time being and stopped using Spotify. However I see that Spotify have been able to continue taking payments from an expired Card? How is tha...
My payment card expired in February and I am on maternity leave so I didn't update my payment details for the time being and stopped using Spotify. However I see that Spotify have been able to contin...
Roadie
364 Views
1 replies
0 likes
Spotify Username Silvia ZanarellaPlanPremiumCountryItaly Operating SystemAndroid Kit Kat My Question or IssueI have a spotify family account since February, but today it stops working like we didn't pay, and like our family account never existed, but...
Spotify Username Silvia Zanarella Plan Premium Country Italy Operating System Android Kit Kat My Question or Issue I have a spotify family account since Feb...
Roadie
336 Views
1 replies
0 likes
Hola! Me suscribi a spotify premium con el descuento estudiante y se realizaron dos cobros a la tarjeta (no estan pendientes ni retenidos) por una sola suscripcion. En los recibos solo aparece un comprobante de pago, de ante mano muchas gracias!
Hola! Me suscribi a spotify premium con el descuento estudiante y se realizaron dos cobros a la tarjeta (no estan pendientes ni retenidos) por una sola suscripcion. En los recibos solo aparec...
Roadie
282 Views
1 replies
0 likes
michaelwiertz-nlPlanFree/PremiumCountry Device(iPhone 6S)Operating System(iOS 11) My Question or Issuemay 16, 2018i paid 3 months spotify premium but it didnt work, but i have paid. now i cant listen on premium please help me, my email is (*snip*)
michaelwiertz-nl Plan Free/Premium Country Device (iPhone 6S) Operating System (iOS 11) My Question or Issue may 16, 2018 i paid 3 months spotify premium but it didn...
Roadie
264 Views
1 replies
0 likes
PlanFree/Premium
Plan Free/Premium
Roadie
268 Views
1 replies
0 likes
PlanPremium FamilyCountryPortugal My Question or Issue Hey,I've been enjoying your services through a Family Subscription.I had a few issues with Paypal and had to remove some of my automatic payments from their list, aparently Spotify's got deleted ...
Plan Premium Family Country Portugal My Question or Issue Hey, I've been enjoying your services through a Family Subscription. I had a few issues with Paypal and had to remove so...
Roadie
318 Views
1 replies
0 likes
PlanFree/PremiumCountry France My Question or Issue Hello, since today, my subscription cancelled automatically (I had a student sub) and I can't re-sub, even with paypal. Help ls
Plan Free/Premium Country France My Question or Issue Hello, since today, my subscription cancelled automatically (I had a student sub) and I can't re-sub, even with paypal. He...
Roadie
343 Views
1 replies
0 likes
I just canceled my premium subscription on Spotify, i just bought premium last Saturday, i started a live chat on spotify and they cancelled my premium subcription, however i still didn't received the money i used for the subsciptionThank you
I just canceled my premium subscription on Spotify, i just bought premium last Saturday, i started a live chat on spotify and they cancelled my premium subcription, however i still didn't received th...
Spotify Star
294 Views
1 replies
0 likes
PlanPremiumCountry New ZealandDevice Iphone 7/ Macbook ProOperating System Apple Question or Issue I'm from Italy but i live in New Zealand right now. I would like to upgrade my account to Spotify Premium but i can't pay with my italian credit card. ...
Plan Premium Country New Zealand Device Iphone 7/ Macbook Pro Operating System Apple Question or Issue I'm from Italy but i live in New Zealand right now. I wou...
Spotify Star
329 Views
1 replies
0 likes
I've already filled this out but your website happily deleted it for some reason when I clicked post . Can someone just please email me to help resolve my subscription issue. I'm sick to the back teeth of your single destination links that lead to ab...
I've already filled this out but your website happily deleted it for some reason when I clicked post . Can someone just please email me to help resolve my subscription issue. I'm sick to the back tee...
Newbie
322 Views
2 replies
0 likes
My daughter has moved and is the admin of our Family Plan. My husband and I want to move our accounts to a new Family Plan. My daughter plans to keep her current Family Plan subscription. How do we move our two accounts without losing our playlists?
My daughter has moved and is the admin of our Family Plan. My husband and I want to move our accounts to a new Family Plan. My daughter plans to keep her current Family Plan subscription. How do we m...
Spotify Star
543 Views
1 replies
0 likes
