Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 88601 Views
- 54 replies
- 5 likes
- 88601 Views
- 54 replies
- 5 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 11030 Views
- 24 replies
- 2 likes
- 11030 Views
- 24 replies
- 2 likes
Email spotify
I want to email Spotify because I am being charged ewen if we have family account.How can I do that? Renathe
- I want to email Spotify because I am being charged ewen if we have family account. How can I do that? Renathe
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- Spotify Star
- 377 Views
- 4 replies
- 0 likes
- 377 Views
- 4 replies
- 0 likes
Cancelar conta Premium
Tenho uma conta Premium e não consigo cancelar, quando acesso minha conta, só aparece como se eu não tivesse o Prêmium, como faço para achar a opção de cancelar?
- Tenho uma conta Premium e não consigo cancelar, quando acesso minha conta, só aparece como se eu não tivesse o Prêmium, como faço para achar a opção de cancelar?
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- Spotify Star
- 447 Views
- 1 replies
- 1 likes
- 447 Views
- 1 replies
- 1 likes
Me cobraram 4 vezes
Estava tentando assinar o plano universitario, porem dava inumeros erros, quando finalmente consegui ao olhar meu cartão de credito vejo que me cobraram 4 vez o valor de 8,50, meu limite ja é pequeno, preciso disso arrumado, por favor.Desde já, agrad...
- Estava tentando assinar o plano universitario, porem dava inumeros erros, quando finalmente consegui ao olhar meu cartão de credito vejo que me cobraram 4 vez o valor de 8,50, meu limite ja é pequeno...
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- Spotify Star
- 166 Views
- 1 replies
- 0 likes
- 166 Views
- 1 replies
- 0 likes
Não terminei o cadastro e fui cobrado
Não terminei o cadastro e fui cobrado do meu cartão de crédito. E não sou free. Ainda queria resolverisso pq estou pagando sem tá usando
- Não terminei o cadastro e fui cobrado do meu cartão de crédito. E não sou free. Ainda queria resolverisso pq estou pagando sem tá usando
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- Newbie
- 235 Views
- 2 replies
- 0 likes
- 235 Views
- 2 replies
- 0 likes
Ex using card for subscription
My debit card is being charged for an account my ex has. I need to cancel authorization of my card for his subscription use.
- My debit card is being charged for an account my ex has. I need to cancel authorization of my card for his subscription use.
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- Spotify Star
- 492 Views
- 3 replies
- 0 likes
- 492 Views
- 3 replies
- 0 likes
Double charge in April
I'm using premium spotfy more then a year and the charge takes place 10th of every month. I realized that spotfy charged 4th of April more then usual price and did not send any invoice. After that charged again 10th of April again as usual and sent i...
- I'm using premium spotfy more then a year and the charge takes place 10th of every month. I realized that spotfy charged 4th of April more then usual price and did not send any invoice. After that ch...
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- Spotify Star
- 222 Views
- 1 replies
- 0 likes
- 222 Views
- 1 replies
- 0 likes
Solved!! copy playlist to other account
How can you copy your playlists to a new account?
- How can you copy your playlists to a new account?
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- Spotify Star
- 353 Views
- 1 replies
- 0 likes
- 353 Views
- 1 replies
- 0 likes
Paid 2 times in this month
Here is the dates for my payments, why???
- Here is the dates for my payments, why???
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- Spotify Star
- 191 Views
- 1 replies
- 0 likes
- 191 Views
- 1 replies
- 0 likes
Spotify.com/redeem. Doesn‘t work
Can‘t find the Page
- Can‘t find the Page
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- Newbie
- 307 Views
- 1 replies
- 0 likes
- 307 Views
- 1 replies
- 0 likes
Solved!! PREMIum plus hulu
So i already have premium thats charging me $9.99 a month, but there is a thing that gets you premium and hulu for $4.99. If i do that will it replace my existing subscription? Obviously i dont to be paying $9.99 and $4.99. Or do i cancel the one and...
- So i already have premium thats charging me $9.99 a month, but there is a thing that gets you premium and hulu for $4.99. If i do that will it replace my existing subscription? Obviously i dont to be...
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- Community Legend
- 414 Views
- 1 replies
- 0 likes
- 414 Views
- 1 replies
- 0 likes
Premium
So I haven’t had premium in almost six months and today I was charged for a premium account. My money is gone and that was how I was going to eat while I’m at school that doesn’t have a cafeteria from 9am-8pm. I’m **bleep** and right now hate Spotify...
- So I haven’t had premium in almost six months and today I was charged for a premium account. My money is gone and that was how I was going to eat while I’m at school that doesn’t have a cafeteria fro...
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- Spotify Star
- 189 Views
- 1 replies
- 0 likes
- 189 Views
- 1 replies
- 0 likes
I didn't select any plans but I got charged 2 months.
Hi Spotify, I got charged 2 months but I never sign up for a premium plan. How can I get my money back? My account is: *snip*
- Hi Spotify, I got charged 2 months but I never sign up for a premium plan. How can I get my money back? My account is: *snip*
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- Spotify Star
- 176 Views
- 1 replies
- 0 likes
- 176 Views
- 1 replies
- 0 likes
Paid for Premium family but getting Free one
Hi all,I paid for Premium Family subscribtion last week after having cancelled couple of months ago for various reasons and since my new subscribtion i'm only getting Free Spotify...when i clicked on the app i was asked my to join Premium and that my...
- Hi all, I paid for Premium Family subscribtion last week after having cancelled couple of months ago for various reasons and since my new subscribtion i'm only getting Free Spotify...when i clicked ...
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- Casual Listener
- 223 Views
- 2 replies
- 0 likes
- 223 Views
- 2 replies
- 0 likes
Superuser Contribution I've been charged 3 times today and still no premium
How can this be possible?? I've checked and refresh the app and It said that I have no payments done and I've been charged 3 TIMES today!!!!!! 3!!!!!! I'm so upsed with spotify. I need a solution. Can anyone help me??
- How can this be possible?? I've checked and refresh the app and It said that I have no payments done and I've been charged 3 TIMES today!!!!!! 3!!!!!! I'm so upsed with spotify. I need a solution. Ca...
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- Roadie
- 181 Views
- 1 replies
- 0 likes
- 181 Views
- 1 replies
- 0 likes
Solved!! Subscription issue
Hello, I have a premium service paid until Jan 2019. How can I change to premium family or family with Hulu going forward?
- Hello, I have a premium service paid until Jan 2019. How can I change to premium family or family with Hulu going forward?
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- Community Legend
- 379 Views
- 3 replies
- 0 likes
- 379 Views
- 3 replies
- 0 likes
Double charge in April
I'm using premium spotfy more then a year and the charge takes place 10th of every month. I realized that spotfy charged 4th of April more then usual price and did not send any invoice. After that charged again 10th of April again as usual and sent i...
- I'm using premium spotfy more then a year and the charge takes place 10th of every month. I realized that spotfy charged 4th of April more then usual price and did not send any invoice. After that ch...
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- Spotify Star
- 292 Views
- 1 replies
- 0 likes
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Double Charge
- 292 Views
- 1 replies
- 0 likes
Solved!! Paguei com boleto por 30 dias e somente depois de 15 dias, liberaram o acesso.
Olá, efetuei o pagamento com boleto pelo período de um mês, no dia 27 de março e até hoje (12/04/2018) não tinha sido liberado o acesso Premium. Já tinha recebido o recibo de efetivação de pagamento no e-mail, entrei e sai várias vezes com a mesma co...
- Olá, efetuei o pagamento com boleto pelo período de um mês, no dia 27 de março e até hoje (12/04/2018) não tinha sido liberado o acesso Premium. Já tinha recebido o recibo de efetivação de pagamento ...
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- Spotify Star
- 396 Views
- 4 replies
- 0 likes
- 396 Views
- 4 replies
- 0 likes
Spotify gift card
I got a spotify gift card worth 10 euros but I can't redeem it. Could someone help me?
- I got a spotify gift card worth 10 euros but I can't redeem it. Could someone help me?
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- Casual Listener
- 197 Views
- 2 replies
- 0 likes
- 197 Views
- 2 replies
- 0 likes
Solved!! One account, 2 users: can user A listen offline while user B listens online?
Hi, quick question, if I take the plunge and go Premium, could I in theory do this:Let's say there is just one account, but can I have 2 users: can user A listening offline to a playlist while user B listens online to different music elsewhere?
- Hi, quick question, if I take the plunge and go Premium, could I in theory do this: Let's say there is just one account, but can I have 2 users: can user A listening offline to a playlist while...
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- Community Legend
- 2536 Views
- 1 replies
- 0 likes
- 2536 Views
- 1 replies
- 0 likes
Spotify and hulu
With the spotify and hulu, how many people can use the spotify? Is it for a single person? Or can a family use it?
- With the spotify and hulu, how many people can use the spotify? Is it for a single person? Or can a family use it?
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- Community Legend
- 159 Views
- 1 replies
- 0 likes
- 159 Views
- 1 replies
- 0 likes