Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Regular
192274 Views
123 replies
12 likes
- 192274 Views
- 123 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
Newbie
21972 Views
28 replies
4 likes
- 21972 Views
- 28 replies
- 4 likes
Superuser Contribution Dirección de email de Spotify
Hola,Estoy buscando una dirección de email para contactar a alguién del equipo de Spotify que me pueda ayudar con un problema de pago que supuestamente tengo. Me llegó un email para confirmar mis datos de pago porque no se había realizado mi pago, pe...
Hola, Estoy buscando una dirección de email para contactar a alguién del equipo de Spotify que me pueda ayudar con un problema de pago que supuestamente tengo. Me llegó un email para confirmar mis d...
Roadie
346 Views
1 replies
0 likes
- 346 Views
- 1 replies
- 0 likes
Superuser Contribution Spotify universitarios
Invertí en la suscripción premium para estudiantes, hice todo el procedimiento, mande mis datos y documentos para validar que estoy estudiando y no se me activo la suscripción pero si me quitaron el dinero, estoy muy molesta! Quiero que me hagan un r...
Invertí en la suscripción premium para estudiantes, hice todo el procedimiento, mande mis datos y documentos para validar que estoy estudiando y no se me activo la suscripción pero si me quitaron el ...
Roadie
222 Views
1 replies
0 likes
- 222 Views
- 1 replies
- 0 likes
Superuser Contribution Cancelé la subscripcion premium y me volvieron a cobrar
Hola, mi pregunta es que debo hacer?? contrate la promocion de 3 meses por $9 pesos mexicanos, una vez terminada la promocion premium la cancele, pero se me realizo el cargo de $99 pesos mexicanos y mando mensaje a soporte pero me dicen que debo vali...
Hola, mi pregunta es que debo hacer?? contrate la promocion de 3 meses por $9 pesos mexicanos, una vez terminada la promocion premium la cancele, pero se me realizo el cargo de $99 pesos mexicanos y ...
Roadie
191 Views
1 replies
0 likes
- 191 Views
- 1 replies
- 0 likes
Superuser Contribution Pago Spotify y no puedo usar premiun
Llevan dos meses cobrándome Spotify premium y no puedo usarlo donde tengo que reclamar para que me devuelvan las dos cuotas de 9'99€?
Llevan dos meses cobrándome Spotify premium y no puedo usarlo donde tengo que reclamar para que me devuelvan las dos cuotas de 9'99€?
Roadie
248 Views
1 replies
0 likes
- 248 Views
- 1 replies
- 0 likes
Mobile Credit Subscription
Hello. I'm trying to subscribe to Spotify Premium by the Smart Service and everytime I tap 'subscribe' it keeps saying "Oops! Something went wrong. Please try again or contact our support team." I've been trying for two days and nothing has changed. ...
Hello. I'm trying to subscribe to Spotify Premium by the Smart Service and everytime I tap 'subscribe' it keeps saying "Oops! Something went wrong. Please try again or contact our support team." I've...
Newbie
6220 Views
3 replies
2 likes
- 6220 Views
- 3 replies
- 2 likes
Living abroad.
Hi. I’m from Israel but for now living in Poland.I tried to subscribe with my credit card from Israel (the only one I have), I got a message that it’s impossible to pay with a card from another country. Also when I tried to change the country in a th...
Hi. I’m from Israel but for now living in Poland. I tried to subscribe with my credit card from Israel (the only one I have), I got a message that it’s impossible to pay with a card from another cou...
Spotify Star
364 Views
3 replies
0 likes
- 364 Views
- 3 replies
- 0 likes
Superuser Contribution Can't extend premium using cellular data currency anymore? Please help..
Yesterday, an email came to me saying they are not able to charge me because I had insufficient amount of currency (XL AXIATA PULSA), but then I top-up my currency, enough to get premium for another month. However the purchase with cellular data curr...
Yesterday, an email came to me saying they are not able to charge me because I had insufficient amount of currency (XL AXIATA PULSA), but then I top-up my currency, enough to get premium for another ...
Roadie
316 Views
1 replies
0 likes
- 316 Views
- 1 replies
- 0 likes
Superuser Contribution premium off desde sábado dia 09/04/2018
Boa tarde, afetuei o pagamento da assinatura no sábado dia 09/04/2018 via débito automático e até agora meu Spotify não atualizou. Grato.
Boa tarde, afetuei o pagamento da assinatura no sábado dia 09/04/2018 via débito automático e até agora meu Spotify não atualizou. Grato.
Roadie
174 Views
1 replies
0 likes
- 174 Views
- 1 replies
- 0 likes
Superuser Contribution Sorry, issue resolved itself, how do I delete this?
Sorry, issue resolved itself, how do I delete this?
Sorry, issue resolved itself, how do I delete this?
Roadie
354 Views
2 replies
0 likes
- 354 Views
- 2 replies
- 0 likes
Superuser Contribution Restricted songs available on premium trial.
I was listening to some rockin toons by Rush while using Spotify free, but since I signed up to the premium these songs are no longer available. I've checked with a friend and these songs are available to him so it's just me it seems. I need to Rock
I was listening to some rockin toons by Rush while using Spotify free, but since I signed up to the premium these songs are no longer available. I've checked with a friend and these songs are availab...
Roadie
207 Views
1 replies
0 likes
- 207 Views
- 1 replies
- 0 likes
Superuser Contribution Cobro doble de mi cuenta
Buenas Spotify. Queria notificarles, que se me hizo un doble rebajo en mi cuenta bancaria de la suscripción premiun, que solución tienen para estos casos, gracias quedó al tanto de la respuesta. [Mod edit - phone number] *snip* Atentamente Aaron Roja...
Buenas Spotify. Queria notificarles, que se me hizo un doble rebajo en mi cuenta bancaria de la suscripción premiun, que solución tienen para estos casos, gracias quedó al tanto de la resp...
Roadie
200 Views
1 replies
0 likes
- 200 Views
- 1 replies
- 0 likes
Superuser Contribution Pago en oxxo aun vigente 16 de abril 2018
Hola buenos dias hace 2 horas que se terminó la oferta pero aún me sigue apareciendo, la oferta me aparece cuando quiero realizar mi pago en el oxxo. Ya la página me dio la factura para poder realizar mi pago en el oxxo, si pago aún tendre mi mes gra...
Hola buenos dias hace 2 horas que se terminó la oferta pero aún me sigue apareciendo, la oferta me aparece cuando quiero realizar mi pago en el oxxo. Ya la página me dio la factura para poder realiza...
Roadie
273 Views
1 replies
0 likes
- 273 Views
- 1 replies
- 0 likes
Superuser Contribution Re: Spotify is raising its prices in Norway
I understand that Norwegians as a whole are rich and that the projected ammount of people leaving your services due to an increase in prices would be low. But why increase prices in just one area? I don't enjoy being singled out as your cash-cow, esp...
I understand that Norwegians as a whole are rich and that the projected ammount of people leaving your services due to an increase in prices would be low. But why increase prices in just one ar...
Roadie
284 Views
1 replies
1 likes
- 284 Views
- 1 replies
- 1 likes
Superuser Contribution Visa Green Dot Card repeatedly rejected
Has anybody else been completely hung out to dry by Spotify lately? My payment failed when I attempted to access Premium with my Visa Green Dot card. After looking online, I saw on Spotify's own list of acceptable payment methods that Visa debit card...
Has anybody else been completely hung out to dry by Spotify lately? My payment failed when I attempted to access Premium with my Visa Green Dot card. After looking online, I saw on Spotify's...
Roadie
1366 Views
3 replies
0 likes
- 1366 Views
- 3 replies
- 0 likes
Superuser Contribution ya me cobraron mi mensualidad y aun así dice que sigue sin pasar mi pago
Me cobraron el día que tenía que ser mi mensualidad y aun así me sigue mandando que no procede el pago que hago?
Me cobraron el día que tenía que ser mi mensualidad y aun así me sigue mandando que no procede el pago que hago?
Roadie
288 Views
1 replies
0 likes
- 288 Views
- 1 replies
- 0 likes
Superuser Contribution Out of nowhere my premium subscription was canceled.
Dear spotify, this night I received an e-mail from Sony telling that my subscription was canceled because of delayed payment. The point is, my account uses automatic payment, and it’s been like that for more than 2 years now. Also I said Sony because...
Dear spotify, this night I received an e-mail from Sony telling that my subscription was canceled because of delayed payment. The point is, my account uses automatic payment, and it’s been like that ...
Roadie
242 Views
1 replies
0 likes
- 242 Views
- 1 replies
- 0 likes
Superuser Contribution Never use spotify but charged me 9 dollors every month
I am a fido user who have never used spotify, however, I was charged 9 dollors every month since september 2017. I called fido and want to cancel the spotify and get my refund but they told me to connect with spotify to solve the problem. So I create...
I am a fido user who have never used spotify, however, I was charged 9 dollors every month since september 2017. I called fido and want to cancel the spotify and get my refund but they told me ...
Roadie
285 Views
1 replies
0 likes
- 285 Views
- 1 replies
- 0 likes
Superuser Contribution Problemi con gli account
Salve io sto pagando regolarmente da diverso tempo un'account spotify family.Il problema è che funzionano solo 2 account in modalità premium mentre gli altri nonostante ci siano 5 slot disppnibili funzionano come se fosse la prova iniziale.Quindi non...
Salve io sto pagando regolarmente da diverso tempo un'account spotify family. Il problema è che funzionano solo 2 account in modalità premium mentre gli altri nonostante ci siano 5 slot disppnibili ...
Roadie
337 Views
2 replies
0 likes
- 337 Views
- 2 replies
- 0 likes
Superuser Contribution Using family premium with connected speakers
I have family premium with my wife and I as users. If I am out of town or at the gym I cannot listen to spotify if my wife is playing something on alexa or another of our home speakers. Is there is way to fix this?
I have family premium with my wife and I as users. If I am out of town or at the gym I cannot listen to spotify if my wife is playing something on alexa or another of our home speakers. Is there is w...
Roadie
287 Views
2 replies
0 likes
- 287 Views
- 2 replies
- 0 likes
Superuser Contribution Upgrade to premium family while travelling
Hey guys, I just wanted to upgrade my spotify free to my family account. Unfortunately, I am travelling in Costa Rica and my account is set on it. Therefore, I can not change the country as it just appears when you are in the country. Means I can not...
Hey guys, I just wanted to upgrade my spotify free to my family account. Unfortunately, I am travelling in Costa Rica and my account is set on it. Therefore, I can not change the country as it just a...
Roadie
207 Views
1 replies
0 likes
- 207 Views
- 1 replies
- 0 likes