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Re-Initiate Premium Mini

Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...

Casual Listener

DLMOC

Visitor

70468 Views

19 replies

94 likes

  • 70468 Views
  • 19 replies
  • 94 likes

Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

134324 Views

69 replies

10 likes

Premium for Family
  • 134324 Views
  • 69 replies
  • 10 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

mallegh

Casual Listener

72903 Views

89 replies

4 likes

  • 72903 Views
  • 89 replies
  • 4 likes

Superuser Contribution Problems with renewal

I subscribed to spotify at the beginning of 2016. A couple of days ago I received a message saying that I ended the subscription because there was an error in the payment, due to lack of funds or having changed the data of the visa card). Interesting...

Newbie

I subscribed to spotify at the beginning of 2016. A couple of days ago I received a message saying that I ended the subscription because there was an error in the payment, due to lack of funds or hav...

SergioDavid

Roadie

278 Views

1 replies

0 likes

  • 278 Views
  • 1 replies
  • 0 likes

Been Paying premium since Oct 2017 but account shows free.

Paying premium amount $ every month since Oct 2017, with no premium benefits. Please help! Going to cancel if I don’t get help wth this problem.

Newbie

Paying premium amount $ every month since Oct 2017, with no premium benefits. Please help!  Going to cancel if I don’t get help wth this problem.

Maxim

Spotify Star

240 Views

1 replies

0 likes

  • 240 Views
  • 1 replies
  • 0 likes

Solved!! Student Discount in Australia

I signed up for the student payment and was all set up and was directed to prove I’m a student but the school I got to is a high school and is not listed but I’m still a student and I can’t continue but money had been taken out acting as if I compete...

Newbie

I signed up for the student payment and was all set up and was directed to prove I’m a student but the school I got to is a high school and is not listed but I’m still a student and I can’t continue ...

Maxim

Spotify Star

442 Views

1 replies

0 likes

  • 442 Views
  • 1 replies
  • 0 likes

Amount was charged and i don't have the access to premium

An amount was charged of my bank account and i didn't provide the complete information related to my student proof and I left the app, then when i came back to the app and now it is asking me to put again my bank account details, and i don't see opti...

Visitor

An amount was charged of my bank account and i didn't provide the complete information related to my student proof and I left the app, then when i came back to the app and now it is asking me to put ...

Maxim

Spotify Star

206 Views

1 replies

0 likes

  • 206 Views
  • 1 replies
  • 0 likes

Free Trial

I have had the same problem, I cancelled my subscription via computer and recieved the confirmation email. But I was still charged the following day.

Casual Listener

I have had the same problem, I cancelled my subscription via computer and recieved the confirmation email. But I was still charged the following day.

Maxim

Spotify Star

254 Views

1 replies

0 likes

  • 254 Views
  • 1 replies
  • 0 likes

Not needed at this point

I don't use Spotify as much as I thought I would.

Newbie

I don't use Spotify as much as I thought I would.

Maxim

Spotify Star

206 Views

1 replies

0 likes

  • 206 Views
  • 1 replies
  • 0 likes

My payment

I have Spotify premium and i paid the subscription of 120$ For a year and it’s been 9 mouth. Now I want to subscribe to and family account. Will it refund me the 3 mouths??

Newbie

I have Spotify premium and i paid the subscription of 120$ For a year and it’s been 9 mouth. Now I want to subscribe to and family account. Will it refund me the 3 mouths?? 

Bethany_Dawn

Community Legend

298 Views

1 replies

0 likes

  • 298 Views
  • 1 replies
  • 0 likes

Solved!! Premium sign up

I just signed up for family premium.... And the people I invited how to use my user name and password to get into the account.... How do they get their own account....

Casual Listener

I just signed up for family premium.... And the people I invited how to use my user name and password to get into the account.... How do they get their own account....

Maxim

Spotify Star

384 Views

1 replies

0 likes

  • 384 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hi

I need to cancel my subscription, accidentally I subscribe thru BOKU and I cancelled the subscription but still active on your system I need to cancel so I can subscribe through Vodafone

Newbie

I need to cancel my subscription, accidentally I subscribe thru BOKU and I cancelled the subscription but still active on your system I need to cancel so I can subscribe through Vodafone   

Alfredo

Roadie

353 Views

1 replies

0 likes

  • 353 Views
  • 1 replies
  • 0 likes

Superuser Contribution Accidentally paid for premium

I had a 3 month trail for 0,99 euro. I canceld my premium and deleted my gmail even, but i still Had to pay for it and in want my money pls back because this makes no sense if i have deleted everything why did i still had to pay ?

Newbie

I had a 3 month trail for 0,99 euro. I canceld my premium and deleted my gmail even, but i still Had to pay for it and in want my money pls back because this makes no sense if i have deleted everythi...

Alfredo

Roadie

574 Views

1 replies

0 likes

  • 574 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problema con mi cuenta

Hola, accedí aún promoción para adquirir spotify Premium, ME llegó a mi correo un mensaje confirmando la suscripción pero al ingresar me aparece como cuenta free.

Newbie

Hola, accedí aún promoción para adquirir spotify Premium, ME llegó a mi correo un mensaje confirmando la suscripción pero al ingresar me aparece como cuenta free.

Alfredo

Roadie

316 Views

1 replies

0 likes

  • 316 Views
  • 1 replies
  • 0 likes

Superuser Contribution Combining existing Hulu with Premium?

So I already have Hulu (limited commercial plan, so I know it works with the Hulu/Spotify deal). I don’t have Premium yet but I’m going to get it. Is there a way to combine my already-existing Hulu with Premium, after I subscribe to Premium? How woul...

Newbie

So I already have Hulu (limited commercial plan, so I know it works with the Hulu/Spotify deal). I don’t have Premium yet but I’m going to get it. Is there a way to combine my already-existing Hulu w...

Alfredo

Roadie

740 Views

1 replies

0 likes

  • 740 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Premium isn't available - PH

Hello, I just paid my subscription for a month at SM Billing Counter. I thought that after I paid for it, it will automatically be premium when I got home. I tried logging it out and in again, tried reinstalling it, but none works. What should I do?!

Newbie

Hello, I just paid my subscription for a month at SM Billing Counter. I thought that after I paid for it, it will automatically be premium when I got home. I tried logging it out and in again, tried ...

Alfredo

Roadie

617 Views

1 replies

0 likes

  • 617 Views
  • 1 replies
  • 0 likes

Superuser Contribution 30 days Free tril but only get 7

I did sign up for the premium 30 day free trial but after entering my credit card infos, I received a message telling me I'll be charge in 7 days after my free trial.I want my 30 days as suppose to

Newbie

I did sign up for the premium 30 day free trial but after entering my credit card infos, I received a message telling me I'll be charge in 7 days after my free trial. I want my 30 days as suppose to

Alfredo

Roadie

539 Views

1 replies

0 likes

  • 539 Views
  • 1 replies
  • 0 likes

Superuser Contribution Adres premium family

Ik heb sinds kort premium family, echter heb ik nooit mijn eigen adres moeten invullen. Nu wil ik graag mijn vriendinnen uitnodigen (waar ik mee samenwoon), maar ik ben bang dat het misgaat en er bij mij wellicht nog een oud adres in het account staa...

Newbie

Ik heb sinds kort premium family, echter heb ik nooit mijn eigen adres moeten invullen. Nu wil ik graag mijn vriendinnen uitnodigen (waar ik mee samenwoon), maar ik ben bang dat het misgaat en er bij...

Alfredo

Roadie

343 Views

1 replies

0 likes

  • 343 Views
  • 1 replies
  • 0 likes

Erro no premium

Fiz o cadastro da conta premium por R$1,99 no dia de ontem e fui cobrado duas vezes e nao foi liberado minha conta premium. Preciso de soluções.

Newbie

Fiz o cadastro da conta premium por R$1,99 no dia de ontem e fui cobrado duas vezes e nao foi liberado minha conta premium.   Preciso de soluções.

Bittencourt

Spotify Star

372 Views

3 replies

0 likes

  • 372 Views
  • 3 replies
  • 0 likes

Can't Buy Premium

I deleted my old account and made a new one with the same email. When I try to buy premium, system gets money from my card and returning it back. I can't buy premium.

Visitor

I deleted my old account and made a new one with the same email. When I try to buy premium, system gets money from my card and returning it back. I can't buy premium.

Maxim

Spotify Star

371 Views

3 replies

0 likes

  • 371 Views
  • 3 replies
  • 0 likes

Switching family plans

I belong to a family plan right now and want to switch to another one. If I get removed from the owner of one of the plans, what happens to my current account? Do I lose everything?

Casual Listener

I belong to a family plan right now and want to switch to another one. If I get removed from the owner of one of the plans, what happens to my current account? Do I lose everything?

Bethany_Dawn

Community Legend

743 Views

3 replies

0 likes

  • 743 Views
  • 3 replies
  • 0 likes