Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 122185 Views
- 79 replies
- 10 likes
- 122185 Views
- 79 replies
- 10 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 14562 Views
- 27 replies
- 2 likes
- 14562 Views
- 27 replies
- 2 likes
Superuser Contribution Change payment details
Good morning, I've moved to the USA, for one year. So as I've changed my credit card, I would like to change my payment details. I've tried to change them, but it says that the new card does not match with the country selected. So I go to my profile ...
- Good morning, I've moved to the USA, for one year. So as I've changed my credit card, I would like to change my payment details. I've tried to change them, but it says that the new ca...
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- Roadie
- 328 Views
- 3 replies
- 0 likes
- 328 Views
- 3 replies
- 0 likes
Superuser Contribution Two payments received
Hi; ı am a student.ı want to start student account and ı wrote my crdit cart info than you want to my student detail with sheerid. And you received payments.then ı sent my detail about student. You want to my credit cart detail again and again receiv...
- Hi; ı am a student.ı want to start student account and ı wrote my crdit cart info than you want to my student detail with sheerid. And you received payments.then ı sent my detail about student. You...
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- Roadie
- 365 Views
- 3 replies
- 0 likes
- 365 Views
- 3 replies
- 0 likes
Spotify kicked me out of premium
I had a spotify premium family subscription. They recently downgraded me and my family members to spotify free without ever notifying me. I don't know why they did this and I would like to get my subscription back. I don't understand how they can jus...
- I had a spotify premium family subscription. They recently downgraded me and my family members to spotify free without ever notifying me. I don't know why they did this and I would like to get my sub...
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- Casual Listener
- 3897 Views
- 4 replies
- 0 likes
- 3897 Views
- 4 replies
- 0 likes
Subscription Question
Spotify is charging me 15 dollars every month, but when i use spotify it doesn't allow me to play the song i want. Is this right?
- Spotify is charging me 15 dollars every month, but when i use spotify it doesn't allow me to play the song i want. Is this right?
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- Community Legend
- 204 Views
- 1 replies
- 0 likes
- 204 Views
- 1 replies
- 0 likes
dobble subscription
Hi, I just made a subscription with my family. OK done.But, as I was also subscribed for myself only, I would like to cancel my first subscription.Do you know how I can cancel my first subscription ?
- Hi, I just made a subscription with my family. OK done. But, as I was also subscribed for myself only, I would like to cancel my first subscription. Do you know how I can cancel my first s...
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- Community Legend
- 203 Views
- 1 replies
- 0 likes
- 203 Views
- 1 replies
- 0 likes
my account needs to move from personnal to professionnal but I can't change the name and other infos
all is said. how do I go from personnal account to professionnal.I need to change names, other infos...etc... without loosing all my playlists etc... if I log under a new name. thanks
- all is said. how do I go from personnal account to professionnal. I need to change names, other infos...etc... without loosing all my playlists etc... if I log under a new name. thanks
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- Community Legend
- 255 Views
- 1 replies
- 0 likes
- 255 Views
- 1 replies
- 0 likes
Region
Hi,If I bought premium subscriptions in Poland and move to the UK. Do i have to buy subcription in the UK?
- Hi, If I bought premium subscriptions in Poland and move to the UK. Do i have to buy subcription in the UK?
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- Community Legend
- 180 Views
- 1 replies
- 0 likes
- 180 Views
- 1 replies
- 0 likes
Spotify premium subscription- subscribing
My 2 year free membership for myself and two kids is over today with Rogers. I would like to subscribe to the premium family plan for $14.99/month. I went to the Spotify site to subscribe but it says i'm with Rogers. Do I wait until tomorrow since my...
- My 2 year free membership for myself and two kids is over today with Rogers. I would like to subscribe to the premium family plan for $14.99/month. I went to the Spotify site to subscribe but it says...
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- Casual Listener
- 211 Views
- 2 replies
- 0 likes
- 211 Views
- 2 replies
- 0 likes
Double charged
I have a spotify account already but recently changed mobile and I think I jave re-registered as I have received 2 texts this month advising that I will be charged.Can you please advise further on what details you need to look into this? Sofia
- I have a spotify account already but recently changed mobile and I think I jave re-registered as I have received 2 texts this month advising that I will be charged. Can you please advise fur...
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- Community Legend
- 187 Views
- 1 replies
- 0 likes
- 187 Views
- 1 replies
- 0 likes
Solved!! Spotify Family Plan - Family member already has premium?
Hello! My family and I are interested in starting up the Spotify Family Plan for Premium. The only problem is, my brother already paid for a year of premium, and he still has several months to go before his next yearly payment. What can we do about t...
- Hello! My family and I are interested in starting up the Spotify Family Plan for Premium. The only problem is, my brother already paid for a year of premium, and he still has several months ...
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- Casual Listener
- 397 Views
- 2 replies
- 0 likes
- 397 Views
- 2 replies
- 0 likes
Hulu not working with new Spotify package
I recently switched my package to the Spotify and Hulu deal that saves money and combines my account. My Hulu keeps saying “error” after I watch a couple episodes of shows. My show’s also don’t leave my watchlist after I fully watched the episode ......
- I recently switched my package to the Spotify and Hulu deal that saves money and combines my account. My Hulu keeps saying “error” after I watch a couple episodes of shows. My show’s also don’t ...
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- Spotify Star
- 740 Views
- 1 replies
- 0 likes
- 740 Views
- 1 replies
- 0 likes
Subscribed with two month premium service free offer, but you charged me.
Hi, guys!A few days ago I got an offer of two months of premium service for free.I read that you were going to charge my debit card with certain amount of money so you can check my it has enough funds and then you'll refund the money. The thing is fr...
- Hi, guys! A few days ago I got an offer of two months of premium service for free. I read that you were going to charge my debit card with certain amount of money so you can check my it has enough ...
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- Spotify Star
- 196 Views
- 1 replies
- 0 likes
- 196 Views
- 1 replies
- 0 likes
False payment
My premium trial was due to finish on the 26th of May. Today the 25th I have been charged £9.99. Why is this ?
- My premium trial was due to finish on the 26th of May. Today the 25th I have been charged £9.99. Why is this ?
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- Spotify Star
- 250 Views
- 1 replies
- 0 likes
- 250 Views
- 1 replies
- 0 likes
Subscriptions
Can someone from spotify please contact me. I have a direct debit for premium account that I have not set up.
- Can someone from spotify please contact me. I have a direct debit for premium account that I have not set up.
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- Spotify Star
- 220 Views
- 1 replies
- 0 likes
- 220 Views
- 1 replies
- 0 likes
60 Day Birthday Free Trial Redirects to 30 Day Free Trial
I recently got an email for a 60 Day Birthday Free Trial. I keep on getting offers on a 30-Day Free Trial, most likely because I opened my account in 2016 and used a free trial then. When I try to activate the 60 Day Free Trial, I enter in my postal ...
- I recently got an email for a 60 Day Birthday Free Trial. I keep on getting offers on a 30-Day Free Trial, most likely because I opened my account in 2016 and used a free trial then. When I try to ac...
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- Spotify Star
- 413 Views
- 1 replies
- 0 likes
- 413 Views
- 1 replies
- 0 likes
Free Birthday Trial
I was given a 6 month free birthday trial, but the trial only lasted three months and it charged me for the next. I was wondering why that was.
- I was given a 6 month free birthday trial, but the trial only lasted three months and it charged me for the next. I was wondering why that was.
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- Spotify Star
- 511 Views
- 1 replies
- 1 likes
- 511 Views
- 1 replies
- 1 likes
Got premium for 60 days as birthday present from Spotify.
After signing up on the 26th of January, I expected the 60 days to be up in April. Now I checked my account and it says I’ll be charged on the 27th of March. Why is that?
- After signing up on the 26th of January, I expected the 60 days to be up in April. Now I checked my account and it says I’ll be charged on the 27th of March. Why is that?
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- Spotify Star
- 300 Views
- 1 replies
- 0 likes
- 300 Views
- 1 replies
- 0 likes
60 day spotify premium free trial
Hello to all of you over here,Well the thing is I got a 60d free premium trial for my B-Day (april 1st.... no joke same as my issue with The Gift I got is no joke...), so I was thinking how nice of them to give me this !! So I clicked, gave my paymen...
- Hello to all of you over here, Well the thing is I got a 60d free premium trial for my B-Day (april 1st.... no joke same as my issue with The Gift I got is no joke...), so I was thinking how nice of...
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- Spotify Star
- 309 Views
- 1 replies
- 0 likes
- 309 Views
- 1 replies
- 0 likes
🙄
So, as you know my date of birth was provided to you when I signed up . However, you have unfortunately failed to send me rewards(60 day free trial for premium) while my father did in fact receive this for his birthday. I WAS going to look into Spoti...
- So, as you know my date of birth was provided to you when I signed up . However, you have unfortunately failed to send me rewards(60 day free trial for premium) while my father did in fact receive th...
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- Spotify Star
- 157 Views
- 1 replies
- 0 likes
- 157 Views
- 1 replies
- 0 likes
[iOS][Subscription] Free birthday
Why, if it’s free , do you want a credit card?I have many issues with cancellations once they have a card, it took having a lawyer write up a law suit for them to quit taking from my card, that said the same thing you are. If u want too try it. Great...
- Why, if it’s free , do you want a credit card? I have many issues with cancellations once they have a card, it took having a lawyer write up a law suit for them to quit taking from my card, that sai...
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- Spotify Star
- 163 Views
- 1 replies
- 0 likes
- 163 Views
- 1 replies
- 0 likes