Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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Start a topicI dont use Spotify enough to pay for a subscription I'm going to cancel subscription
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
Hola,Estoy buscando una dirección de email para contactar a alguién del equipo de Spotify que me pueda ayudar con un problema de pago que supuestamente tengo. Me llegó un email para confirmar mis datos de pago porque no se había realizado mi pago, pe...
Casual Listener
Hola, Estoy buscando una dirección de email para contactar a alguién del equipo de Spotify que me pueda ayudar con un problema de pago que supuestamente tengo. Me llegó un email para confirmar mis d...
SergioDavid
Roadie
346 Views
1 replies
0 likes
Invertí en la suscripción premium para estudiantes, hice todo el procedimiento, mande mis datos y documentos para validar que estoy estudiando y no se me activo la suscripción pero si me quitaron el dinero, estoy muy molesta! Quiero que me hagan un r...
Casual Listener
Invertí en la suscripción premium para estudiantes, hice todo el procedimiento, mande mis datos y documentos para validar que estoy estudiando y no se me activo la suscripción pero si me quitaron el ...
SergioDavid
Roadie
222 Views
1 replies
0 likes
Hola, mi pregunta es que debo hacer?? contrate la promocion de 3 meses por $9 pesos mexicanos, una vez terminada la promocion premium la cancele, pero se me realizo el cargo de $99 pesos mexicanos y mando mensaje a soporte pero me dicen que debo vali...
Newbie
Hola, mi pregunta es que debo hacer?? contrate la promocion de 3 meses por $9 pesos mexicanos, una vez terminada la promocion premium la cancele, pero se me realizo el cargo de $99 pesos mexicanos y ...
SergioDavid
Roadie
191 Views
1 replies
0 likes
Llevan dos meses cobrándome Spotify premium y no puedo usarlo donde tengo que reclamar para que me devuelvan las dos cuotas de 9'99€?
Newbie
Llevan dos meses cobrándome Spotify premium y no puedo usarlo donde tengo que reclamar para que me devuelvan las dos cuotas de 9'99€?
SergioDavid
Roadie
248 Views
1 replies
0 likes
Hello. I'm trying to subscribe to Spotify Premium by the Smart Service and everytime I tap 'subscribe' it keeps saying "Oops! Something went wrong. Please try again or contact our support team." I've been trying for two days and nothing has changed. ...
Casual Listener
Hello. I'm trying to subscribe to Spotify Premium by the Smart Service and everytime I tap 'subscribe' it keeps saying "Oops! Something went wrong. Please try again or contact our support team." I've...
Kizumaki
Newbie
6220 Views
3 replies
2 likes
Hi. I’m from Israel but for now living in Poland.I tried to subscribe with my credit card from Israel (the only one I have), I got a message that it’s impossible to pay with a card from another country. Also when I tried to change the country in a th...
Casual Listener
Hi. I’m from Israel but for now living in Poland. I tried to subscribe with my credit card from Israel (the only one I have), I got a message that it’s impossible to pay with a card from another cou...
Maxim
Spotify Star
364 Views
3 replies
0 likes
Yesterday, an email came to me saying they are not able to charge me because I had insufficient amount of currency (XL AXIATA PULSA), but then I top-up my currency, enough to get premium for another month. However the purchase with cellular data curr...
Newbie
Yesterday, an email came to me saying they are not able to charge me because I had insufficient amount of currency (XL AXIATA PULSA), but then I top-up my currency, enough to get premium for another ...
SergioDavid
Roadie
316 Views
1 replies
0 likes
Boa tarde, afetuei o pagamento da assinatura no sábado dia 09/04/2018 via débito automático e até agora meu Spotify não atualizou. Grato.
Newbie
Boa tarde, afetuei o pagamento da assinatura no sábado dia 09/04/2018 via débito automático e até agora meu Spotify não atualizou. Grato.
SergioDavid
Roadie
174 Views
1 replies
0 likes
Sorry, issue resolved itself, how do I delete this?
Newbie
Sorry, issue resolved itself, how do I delete this?
SergioDavid
Roadie
354 Views
2 replies
0 likes
I was listening to some rockin toons by Rush while using Spotify free, but since I signed up to the premium these songs are no longer available. I've checked with a friend and these songs are available to him so it's just me it seems. I need to Rock
Newbie
I was listening to some rockin toons by Rush while using Spotify free, but since I signed up to the premium these songs are no longer available. I've checked with a friend and these songs are availab...
SergioDavid
Roadie
207 Views
1 replies
0 likes
Buenas Spotify. Queria notificarles, que se me hizo un doble rebajo en mi cuenta bancaria de la suscripción premiun, que solución tienen para estos casos, gracias quedó al tanto de la respuesta. [Mod edit - phone number] *snip* Atentamente Aaron Roja...
Visitor
Buenas Spotify. Queria notificarles, que se me hizo un doble rebajo en mi cuenta bancaria de la suscripción premiun, que solución tienen para estos casos, gracias quedó al tanto de la resp...
SergioDavid
Roadie
200 Views
1 replies
0 likes
Hola buenos dias hace 2 horas que se terminó la oferta pero aún me sigue apareciendo, la oferta me aparece cuando quiero realizar mi pago en el oxxo. Ya la página me dio la factura para poder realizar mi pago en el oxxo, si pago aún tendre mi mes gra...
Newbie
Hola buenos dias hace 2 horas que se terminó la oferta pero aún me sigue apareciendo, la oferta me aparece cuando quiero realizar mi pago en el oxxo. Ya la página me dio la factura para poder realiza...
SergioDavid
Roadie
273 Views
1 replies
0 likes
I understand that Norwegians as a whole are rich and that the projected ammount of people leaving your services due to an increase in prices would be low. But why increase prices in just one area? I don't enjoy being singled out as your cash-cow, esp...
Casual Listener
I understand that Norwegians as a whole are rich and that the projected ammount of people leaving your services due to an increase in prices would be low. But why increase prices in just one ar...
SergioDavid
Roadie
284 Views
1 replies
1 likes
Has anybody else been completely hung out to dry by Spotify lately? My payment failed when I attempted to access Premium with my Visa Green Dot card. After looking online, I saw on Spotify's own list of acceptable payment methods that Visa debit card...
Newbie
Has anybody else been completely hung out to dry by Spotify lately? My payment failed when I attempted to access Premium with my Visa Green Dot card. After looking online, I saw on Spotify's...
SergioDavid
Roadie
1366 Views
3 replies
0 likes
Me cobraron el día que tenía que ser mi mensualidad y aun así me sigue mandando que no procede el pago que hago?
Newbie
Me cobraron el día que tenía que ser mi mensualidad y aun así me sigue mandando que no procede el pago que hago?
SergioDavid
Roadie
288 Views
1 replies
0 likes
Dear spotify, this night I received an e-mail from Sony telling that my subscription was canceled because of delayed payment. The point is, my account uses automatic payment, and it’s been like that for more than 2 years now. Also I said Sony because...
Newbie
Dear spotify, this night I received an e-mail from Sony telling that my subscription was canceled because of delayed payment. The point is, my account uses automatic payment, and it’s been like that ...
SergioDavid
Roadie
242 Views
1 replies
0 likes
I am a fido user who have never used spotify, however, I was charged 9 dollors every month since september 2017. I called fido and want to cancel the spotify and get my refund but they told me to connect with spotify to solve the problem. So I create...
Newbie
I am a fido user who have never used spotify, however, I was charged 9 dollors every month since september 2017. I called fido and want to cancel the spotify and get my refund but they told me ...
SergioDavid
Roadie
285 Views
1 replies
0 likes
Salve io sto pagando regolarmente da diverso tempo un'account spotify family.Il problema è che funzionano solo 2 account in modalità premium mentre gli altri nonostante ci siano 5 slot disppnibili funzionano come se fosse la prova iniziale.Quindi non...
Newbie
Salve io sto pagando regolarmente da diverso tempo un'account spotify family. Il problema è che funzionano solo 2 account in modalità premium mentre gli altri nonostante ci siano 5 slot disppnibili ...
SergioDavid
Roadie
337 Views
2 replies
0 likes
I have family premium with my wife and I as users. If I am out of town or at the gym I cannot listen to spotify if my wife is playing something on alexa or another of our home speakers. Is there is way to fix this?
Newbie
I have family premium with my wife and I as users. If I am out of town or at the gym I cannot listen to spotify if my wife is playing something on alexa or another of our home speakers. Is there is w...
SergioDavid
Roadie
287 Views
2 replies
0 likes
Hey guys, I just wanted to upgrade my spotify free to my family account. Unfortunately, I am travelling in Costa Rica and my account is set on it. Therefore, I can not change the country as it just appears when you are in the country. Means I can not...
Newbie
Hey guys, I just wanted to upgrade my spotify free to my family account. Unfortunately, I am travelling in Costa Rica and my account is set on it. Therefore, I can not change the country as it just a...
SergioDavid
Roadie
207 Views
1 replies
0 likes