Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 40486 Views
- 20 replies
- 1 likes
- 40486 Views
- 20 replies
- 1 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 5124 Views
- 23 replies
- 2 likes
- 5124 Views
- 23 replies
- 2 likes
premium gift
I received the 60-day premium fee gift and I was wondering if the offer would expire if I don't use it after a while?
- I received the 60-day premium fee gift and I was wondering if the offer would expire if I don't use it after a while?
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- Not applicable
- 146 Views
- 1 replies
- 0 likes
- 146 Views
- 1 replies
- 0 likes
Solved!! Subscription
I just renewed my subscription from the free one to the Student Premium membership. But when I logged back in with the premium account, all of my songs and playlists were erased! Can someone please help me get them back?
- I just renewed my subscription from the free one to the Student Premium membership. But when I logged back in with the premium account, all of my songs and playlists were erased! Can someone...
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- Not applicable
- 358 Views
- 3 replies
- 0 likes
- 358 Views
- 3 replies
- 0 likes
spotify premium
Se puede pagar spotify premium antes de los 30 dias de subscripcion?
- Se puede pagar spotify premium antes de los 30 dias de subscripcion?
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- Regular
- 184 Views
- 1 replies
- 0 likes
- 184 Views
- 1 replies
- 0 likes
Being charged for spotify premiun
Hello i am currently being charged for spotify premium (which is about $10.00 a month) and my account only shows having spotify free i am unsure of why i am being charged and would appreciate if the transactions where returned as i have never been a ...
- Hello i am currently being charged for spotify premium (which is about $10.00 a month) and my account only shows having spotify free i am unsure of why i am being charged and would appreciate if the ...
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- Regular
- 167 Views
- 1 replies
- 1 likes
- 167 Views
- 1 replies
- 1 likes
No lo entiendo
No entiendo por que , si he solicitado el Plan de Estudiante me han cargado 4,99€ antes de la verificacion. Y si por un casual deciden no aplicarme la tarifa, que pasa. No te lo devuelven? Se tendria que verificar y luego cobrar.
- No entiendo por que , si he solicitado el Plan de Estudiante me han cargado 4,99€ antes de la verificacion. Y si por un casual deciden no aplicarme la tarifa, que pasa. No te lo devuelven? Se t...
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- Regular
- 218 Views
- 1 replies
- 0 likes
- 218 Views
- 1 replies
- 0 likes
paysafecard junior
Hello, i just wanna know if I can subscribe with a paysafecard junior ?
- Hello, i just wanna know if I can subscribe with a paysafecard junior ?
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- Regular
- 270 Views
- 1 replies
- 0 likes
- 270 Views
- 1 replies
- 0 likes
No puedo pagar
Pues hoy intente pagar el plan familiar premium pero no ingresa mi tarjeta. Siempre he usado la misma, es una de debito y solo deposito antes de pagar Spotify. No tuve problema para realizar el deposito pero a la hora de registrar los datos para el p...
- Pues hoy intente pagar el plan familiar premium pero no ingresa mi tarjeta. Siempre he usado la misma, es una de debito y solo deposito antes de pagar Spotify. No tuve problema para realizar el depos...
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- Regular
- 209 Views
- 1 replies
- 0 likes
- 209 Views
- 1 replies
- 0 likes
Using the Spotify app on TV via optical out
I'm not streaming -- I'm using the Spotify app on Samsung TV via optical out. If I upgrade to Spotify premium, will I get 320 kbps quality?
- I'm not streaming -- I'm using the Spotify app on Samsung TV via optical out. If I upgrade to Spotify premium, will I get 320 kbps quality?
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- Casual Listener
- 251 Views
- 1 replies
- 0 likes
- 251 Views
- 1 replies
- 0 likes
How do I get a full refund I didn’t ask for this service
How do I get a full refund I didn’t ask for this serve and I’m being charged
- How do I get a full refund I didn’t ask for this serve and I’m being charged
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- Spotify Star
- 180 Views
- 1 replies
- 0 likes
- 180 Views
- 1 replies
- 0 likes
Premium werkt niet meer
HalloIk heb al meer dan een jaar een Premium abonnement.Plots krijg ik de melding dat ik geen abonnement meer heb...Maar ik weet van niks?Grtjs Vanessa
- Hallo Ik heb al meer dan een jaar een Premium abonnement. Plots krijg ik de melding dat ik geen abonnement meer heb... Maar ik weet van niks? Grtjs Vanessa
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- Newbie
- 226 Views
- 2 replies
- 0 likes
- 226 Views
- 2 replies
- 0 likes
Payd premium but IT dosen't work
i wanted to start my free month premium spotify. i had to write my paypal information in. They took 10€ but i didnt got my free month or a premium account
- i wanted to start my free month premium spotify. i had to write my paypal information in. They took 10€ but i didnt got my free month or a premium account
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- Casual Listener
- 181 Views
- 1 replies
- 0 likes
- 181 Views
- 1 replies
- 0 likes
Update Credit Card
It won’t let me update my payment details because I recently received a new credit card. The page just refreshes every time I click update. Help.
- It won’t let me update my payment details because I recently received a new credit card. The page just refreshes every time I click update. Help.
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- Newbie
- 196 Views
- 1 replies
- 0 likes
- 196 Views
- 1 replies
- 0 likes
Change the country
Hi - I am in Berlin Germany and I cannot update my country as it is "grayed out." I need to change it in order to make a payment. Can you help?
- Hi - I am in Berlin Germany and I cannot update my country as it is "grayed out." I need to change it in order to make a payment. Can you help?
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- Composer
- 163 Views
- 1 replies
- 0 likes
- 163 Views
- 1 replies
- 0 likes
Account, is my payment of $ 10.00 a month due this march R may thank you cynthia gonzalez ( cowgirls
Is my account for $10.00 a month due this month of March R may ? Thank you Cynthia Gonzalez ( *snip*)
- Is my account for $10.00 a month due this month of March R may ? Thank you Cynthia Gonzalez ( *snip*)
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- Spotify Star
- 230 Views
- 1 replies
- 0 likes
- 230 Views
- 1 replies
- 0 likes
Waiting for new credit card
Hi There, I had to lock my old credit card and i m now waiting for the new one.What should I do if i cannot make the payment at the moment because of this issue?
- Hi There, I had to lock my old credit card and i m now waiting for the new one. What should I do if i cannot make the payment at the moment because of this issue?
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- Spotify Star
- 170 Views
- 1 replies
- 0 likes
- 170 Views
- 1 replies
- 0 likes
Solved!! Cancel Subscription before 12 months
So I am about to buy the student subscription but I cannot find additional information I seek. Will I get charged for all 12 months at once? If not, if I cancel the subscription on the 3rd month will i only pay 3x4.99 or will it keep charging me?Is t...
- So I am about to buy the student subscription but I cannot find additional information I seek. Will I get charged for all 12 months at once? If not, if I cancel the subscription on ...
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- Casual Listener
- 499 Views
- 2 replies
- 0 likes
- 499 Views
- 2 replies
- 0 likes
Paid for premium but get only the free version
On 12 January I could no longer play spotify on my tv. My spotify profile told me I was subscribed to the free version. So I thought my 1 year premium subscription had ended automatically , I didnt react.Now my visa account was charged with 9.99 euro...
- On 12 January I could no longer play spotify on my tv. My spotify profile told me I was subscribed to the free version. So I thought my 1 year premium subscription had ended automatically , I didnt r...
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- Spotify Star
- 178 Views
- 1 replies
- 0 likes
- 178 Views
- 1 replies
- 0 likes
Account.
Is my account for $10.00 a month due this month of March R may ? Thank you Cynthia Gonzalez (*snip* )
- Is my account for $10.00 a month due this month of March R may ? Thank you Cynthia Gonzalez (*snip* )
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- Spotify Star
- 480 Views
- 1 replies
- 0 likes
- 480 Views
- 1 replies
- 0 likes
Solved!! Subscriction
I’m currently enrolled in premium subscription but my brother invited me to join his family plan. Will my previous subscription automatically cancel when I accept his invitation?
- I’m currently enrolled in premium subscription but my brother invited me to join his family plan. Will my previous subscription automatically cancel when I accept his invitation?
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- Casual Listener
- 382 Views
- 2 replies
- 0 likes
- 382 Views
- 2 replies
- 0 likes
Payment failed / different country
I live in Norway and have premium, and my creditcard got replaced a week before I went to Brazil. When I try to update my card information it only says "Payment failed",I have contacted my bank and there is no geo restricton with the card.So I was th...
- I live in Norway and have premium, and my creditcard got replaced a week before I went to Brazil. When I try to update my card information it only says "Payment failed", I have contacted my bank and...
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- Spotify Star
- 315 Views
- 4 replies
- 0 likes
- 315 Views
- 4 replies
- 0 likes