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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
128792 Views
69 replies
9 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
57029 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
232174 Views
144 replies
13 likes
HELLO, I AM BEING CHARGED TWICE AND THERE IS NO WAY TO CONTACT SPOTIFY SUPPORT! THIS IS BS. THEY ARE STEALING AND THERE IS NOTHING I CAN DO ABOUT IT. HOW CAN I CONTACT SPOTIFY TO ADDRESS THIS !!!!
HELLO, I AM BEING CHARGED TWICE AND THERE IS NO WAY TO CONTACT SPOTIFY SUPPORT! THIS IS BS. THEY ARE STEALING AND THERE IS NOTHING I CAN DO ABOUT IT. HOW CAN ...
Spotify Star
456 Views
5 replies
0 likes
I was charged twice in the month of March please explain how I have to pay for premium twice in a month in under 3 days.
I was charged twice in the month of March please explain how I have to pay for premium twice in a month in under 3 days.
Spotify Star
254 Views
1 replies
0 likes
I wanted to buy premium but form is not showing in my Chrome.I tried in different browser (Mozilla Thunderbird) and it's okay. I'm submitting for future references. Chrome version: Version 65.0.3325.181 (Official Build) (64-bit)OS: Win 10 x64Spotify ...
I wanted to buy premium but form is not showing in my Chrome. I tried in different browser (Mozilla Thunderbird) and it's okay. I'm submitting for future references. Chrome version: Ve...
Casual Listener
267 Views
2 replies
0 likes
Cuando quiero poner la tarjeta pes pagar premium no me deja, por que dice que la tarjeta y el pais de la cuenta no coinciden. Como puede ser esto posible? Por qué antes si pagaba y no había problema pero ahora no me deja pagar. Por favor alguien que ...
Cuando quiero poner la tarjeta pes pagar premium no me deja, por que dice que la tarjeta y el pais de la cuenta no coinciden. Como puede ser esto posible? Por qué antes si pagaba y no había problema ...
Roadie
631 Views
1 replies
0 likes
Bonjour.Est il possible de payer un abonement avec une carte bleue dont le code cryptogramme change toute les heures?merci par avance
Bonjour. Est il possible de payer un abonement avec une carte bleue dont le code cryptogramme change toute les heures? merci par avance
Roadie
801 Views
1 replies
0 likes
Hi all, I bought the deal around Christmas time where you pay for 12 months premium for the price of 10 months in one lump sum. Is it possible to cancel this and if so how do they work out the refund etc?Many thanks.
Hi all, I bought the deal around Christmas time where you pay for 12 months premium for the price of 10 months in one lump sum. Is it possible to cancel this and if so how do they wor...
Spotify Star
206 Views
1 replies
0 likes
I wanted to change from premium to family premium, however, I forgot to change the plan on the day the previous premium (month) ended and now 3 days later if I want to change to family premium, I have to pay double. I should have gotten a mail remind...
I wanted to change from premium to family premium, however, I forgot to change the plan on the day the previous premium (month) ended and now 3 days later if I want to change to family premium, I hav...
Newbie
502 Views
1 replies
0 likes
Hello, I want to renew my premium, i had a subscription with Globe but had no load at the time so it's asking me to reput my payment details (aka my phone number) which I do all the time but when I went to the site, it only shows credit card or paypa...
Hello, I want to renew my premium, i had a subscription with Globe but had no load at the time so it's asking me to reput my payment details (aka my phone number) which I do all the time but when I w...
Casual Listener
1162 Views
5 replies
1 likes
hola, tengo un problema con mi cuenta premium de estudiante, hoy llego la cuenta de la tarjeta y me dice que los 7.500 cop de la mensualidad quedaron diferidos a 36 cuotas de 300 cop, me gustaria solucionar esto por que pagando esta cantidad por este...
hola, tengo un problema con mi cuenta premium de estudiante, hoy llego la cuenta de la tarjeta y me dice que los 7.500 cop de la mensualidad quedaron diferidos a 36 cuotas de 300 cop, me gustaria sol...
Roadie
1411 Views
1 replies
0 likes
I'm already like 3 years using spotify premium and today is like the first time I can't change my payment, Its only Credit Card is available. usually there is another payment option, and likes 3 years I'm using mobile payment, and today I can't chang...
I'm already like 3 years using spotify premium and today is like the first time I can't change my payment, Its only Credit Card is available. usually there is another payment option, and lik...
Casual Listener
557 Views
1 replies
0 likes
Hello, what is the contact email to request a change in the account?
Hello, what is the contact email to request a change in the account?
Spotify Star
724 Views
7 replies
0 likes
Hi! I just registered my account to premium to try the 30-days trial and upon completing the registration, it said that it will expire this April 7. Please advise.
Hi! I just registered my account to premium to try the 30-days trial and upon completing the registration, it said that it will expire this April 7. Please advise.
Roadie
667 Views
1 replies
0 likes
Hello to all of you over here,Well the thing is I got a 60d free premium trial for my B-Day (april 1st.... no joke same as my issue with The Gift I got is no joke...), so I was thinking how nice of them to give me this !! So I clicked, gave my paymen...
Hello to all of you over here, Well the thing is I got a 60d free premium trial for my B-Day (april 1st.... no joke same as my issue with The Gift I got is no joke...), so I was thinking how nice of...
Spotify Star
400 Views
1 replies
0 likes
I have been a member of Spotify for several years. We pay $14.99 monthly for two subscriptions. The payments are withdrawn automatically from a debit card / checking account. Most recently, $14.99 was automatically deducted on 3/16 from this account....
I have been a member of Spotify for several years. We pay $14.99 monthly for two subscriptions. The payments are withdrawn automatically from a debit card / checking account. Most recently, $14.99 wa...
Visitor
7907 Views
10 replies
0 likes
Hi, this month I was charged 10 dollars for Spotify because I didn’t see that I had to renew my student subscription. I just now renewed the subscription but is there any way that this month will be only 5 dollars rather than the 10 dollars?
Hi, this month I was charged 10 dollars for Spotify because I didn’t see that I had to renew my student subscription. I just now renewed the subscription but is there any way that this month will be ...
Spotify Star
259 Views
1 replies
0 likes
Hi i have started a 30 day free trial on spotify and want to cancle the trial because i dont want to be charged but i go to my online account and go to subscribtions and the Cancle button isnt there! And thier is no subscription button on my apple ac...
Hi i have started a 30 day free trial on spotify and want to cancle the trial because i dont want to be charged but i go to my online account and go to subscribtions and the Cancle button isnt there!...
Newbie
295 Views
1 replies
0 likes
J’ai souscris à spotify premium il y’a 3 mois. Au bout de ces 3 mois je devais payer 9,99€. Cependant j’ai résilier la veille du passage à 9,99€. Serai-je débiter pour ce jour ou sera-t-il résilier avant d’être facturé?
J’ai souscris à spotify premium il y’a 3 mois. Au bout de ces 3 mois je devais payer 9,99€. Cependant j’ai résilier la veille du passage à 9,99€. Serai-je débiter pour ce jour ou sera-t-il résil...
Roadie
631 Views
1 replies
0 likes
I had my subscription to Spotify Premium, and I understand that when you make a payment is made in order to be charged monthly to the credit card, I don't understand why I appeared this month's share divided the 36 dues! This is not profitable for me...
I had my subscription to Spotify Premium, and I understand that when you make a payment is made in order to be charged monthly to the credit card, I don't understand why I appeared this month's share...
Roadie
494 Views
1 replies
0 likes
Pagué la oferta para tener premium durante los dos meses en Oxxo y aún no se activa mi premiumEs normal?
Pagué la oferta para tener premium durante los dos meses en Oxxo y aún no se activa mi premium Es normal?
Roadie
556 Views
1 replies
0 likes
Ik probeer student premium aan te schaffen maar hij zegt dat de betaling fout is en dat ik het op een ander moment opnieuw moet proberen. Heb hier al 2 weken last van, iemand die kan helpen? Creditcard werkt wel gewoon.I try to purchase student premi...
Ik probeer student premium aan te schaffen maar hij zegt dat de betaling fout is en dat ik het op een ander moment opnieuw moet proberen. Heb hier al 2 weken last van, iemand die kan helpen? Creditca...
Roadie
281 Views
1 replies
0 likes
