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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
73139 Views
19 replies
98 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
136346 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
77768 Views
90 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
263022 Views
157 replies
13 likes
I tried to pay using my contact number it went fine they sent me the pin code but then my balance was insufficient so i loaded my number i tried to purchase it again but the result was always “oops something went wrong” what can i do? Help me please
I tried to pay using my contact number it went fine they sent me the pin code but then my balance was insufficient so i loaded my number i tried to purchase it again but the result was always “oops s...
Newbie
454 Views
1 replies
0 likes
My premimum subscription ends soon. How can I do the annual subscription?
My premimum subscription ends soon. How can I do the annual subscription?
Roadie
879 Views
1 replies
0 likes
Hi, I want to change my payment method from cc to mobile prepaid and thought that canceling the subscription will do, so I cancelled. Now, it's asking me if I want to renew my subscription. Will I be charge again if I renew it, even if the current pr...
Hi, I want to change my payment method from cc to mobile prepaid and thought that canceling the subscription will do, so I cancelled. Now, it's asking me if I want to renew my subscr...
Roadie
553 Views
1 replies
0 likes
Hola buena noche.El día den hoy pagué la suscripción todo bien en el proceso pero no se ve reflejado, sigo siendo free.
Hola buena noche. El día den hoy pagué la suscripción todo bien en el proceso pero no se ve reflejado, sigo siendo free.
Roadie
639 Views
1 replies
0 likes
Currently trying to apply for premium again since i have accidentally cancelled it. it's taking me to SheerID and of course i use my campus wifi to make the verification faster.The problem is SheerID is telling me that i have already subscribed but e...
Currently trying to apply for premium again since i have accidentally cancelled it. it's taking me to SheerID and of course i use my campus wifi to make the verification faster. The problem is She...
Roadie
1368 Views
1 replies
0 likes
Mi cuenta Premium estaba en pausa debido a que no se realizó el pago, la cancelé y ahora quiero volver a abrir pero rechazo mi tarjeta, eh intentado varias veces y no me soluciona el problema!
Mi cuenta Premium estaba en pausa debido a que no se realizó el pago, la cancelé y ahora quiero volver a abrir pero rechazo mi tarjeta, eh intentado varias veces y no me soluciona el problema!
Roadie
260 Views
1 replies
0 likes
Me urge la ayuda de Spotify porque desde hace ya varios meses me hacen un cargo de 99 pesos mensuales ADYEN*SPOTIFY mismo que no reconozco porque yo nunca pedí una suscripción y quiero la cancelación INMEDIATA de dicho cargo por favor... Alguien me p...
Me urge la ayuda de Spotify porque desde hace ya varios meses me hacen un cargo de 99 pesos mensuales ADYEN*SPOTIFY mismo que no reconozco porque yo nunca pedí una suscripción y quiero la cancel...
Roadie
270 Views
1 replies
0 likes
Mi cuenta Premium estaba en pausa debido a que no se realizó el pago, la cancelé y ahora quiero volver a abrirla pero rechaza mi tarjeta, marqué al banco y no tiene restricciones y cuenta con suficientes fondos
Mi cuenta Premium estaba en pausa debido a que no se realizó el pago, la cancelé y ahora quiero volver a abrirla pero rechaza mi tarjeta, marqué al banco y no tiene restricciones y cuenta con suficie...
Roadie
315 Views
1 replies
0 likes
i have just bought premium 2 times but i didn't get premium... Help me.
i have just bought premium 2 times but i didn't get premium... Help me.
Newbie
285 Views
1 replies
0 likes
Im with vodafone X so i get free spotify each month and i cancelled my original account almost a year ago and i just logged into my online banking to see that its taken money out of my account every month? i dont even know how to get my money back, a...
Im with vodafone X so i get free spotify each month and i cancelled my original account almost a year ago and i just logged into my online banking to see that its taken money out of my account every ...
Spotify Star
307 Views
1 replies
0 likes
I moved permanently to Belgium and my account is UK. Following the help instructions, I tried to update payment method but it refuses and tells me it doesn't match my region (obviously). Then, over to the account detail page, I can't change my countr...
I moved permanently to Belgium and my account is UK. Following the help instructions, I tried to update payment method but it refuses and tells me it doesn't match my region (obviously). Then, over t...
Spotify Star
516 Views
1 replies
0 likes
Hello,Yestersay I bought a giftcard for a friend, but my friend is in Spain and she can’t use it...it says that she can’t use the code in that area...What can I do?
Hello, Yestersay I bought a giftcard for a friend, but my friend is in Spain and she can’t use it... it says that she can’t use the code in that area... What can I do?
Spotify Star
351 Views
1 replies
0 likes
Hi, When I tried to update the payment method I get this message "Your payment method and account country don’t match. Change your location, or choose a different payment method." But when I tried to edit my profile "Country" drop-down menu was disab...
Hi, When I tried to update the payment method I get this message "Your payment method and account country don’t match. Change your location, or choose a different payment method." ...
Newbie
335 Views
1 replies
0 likes
Hello, i'm from argentina, i'll try my best with english languaje. Some months ago, the sister of my partner, borrow his credit card to make an account, but she lose her phone and her account and she don't remember her mail or password. The problem i...
Hello, i'm from argentina, i'll try my best with english languaje. Some months ago, the sister of my partner, borrow his credit card to make an account, but she lose her phone and her account and she...
Spotify Star
274 Views
1 replies
0 likes
I just reset my phone and redownloaded spotify, I loaded in and it is showing I don't have premium, so I went online and checked my account info and it still shows I have premium. Anybody have the but or know how to fix it?
I just reset my phone and redownloaded spotify, I loaded in and it is showing I don't have premium, so I went online and checked my account info and it still shows I have premium. Anybody have the bu...
Spotify Star
236 Views
1 replies
0 likes
Hi Folks When I was travelling in Australia I created a spotify account. Now back in Switzerland I wanted to change my payment and the country, but it didn't work!My question is now.. Do I loose my own playlists and all my saved playlists if I unsubs...
Hi Folks When I was travelling in Australia I created a spotify account. Now back in Switzerland I wanted to change my payment and the country, but it didn't work! My question is now.. Do I...
Spotify Star
342 Views
1 replies
0 likes
Hello, I have a Code and now I want to buy the offer 'Spotify 3 months for 0.99€'. But when I go to Spotify/redeem, I only get 1 month for 10€. How can I redeem my code?
Hello, I have a Code and now I want to buy the offer 'Spotify 3 months for 0.99€'. But when I go to Spotify/redeem, I only get 1 month for 10€. How can I redeem my code?
Spotify Star
345 Views
1 replies
0 likes
Ich habe gerade eben meinen Gutscheincode eingelöst, ich habe das Premium aber trotzdem nicht! Ich dann keine Musik offline hören und auch keine Playlists herunterladen...
Ich habe gerade eben meinen Gutscheincode eingelöst, ich habe das Premium aber trotzdem nicht! Ich dann keine Musik offline hören und auch keine Playlists herunterladen...
Spotify Star
275 Views
1 replies
0 likes
Every time I try to buy the 3-months 0.99 EUR I'm getting redirected to Paypal and after that I'm getting redirected to Spotify so I can reenter my data for Paypal just to get redirected to Spotify and so on. Broken HTML Link?
Every time I try to buy the 3-months 0.99 EUR I'm getting redirected to Paypal and after that I'm getting redirected to Spotify so I can reenter my data for Paypal just to get redirected to Spotify a...
Spotify Star
231 Views
1 replies
0 likes
Buenas tardes, acabo de hacer el pago y me descontaron doble pago y me aparece que tengo que pagar el mes que entra, como puedo solucionar esto?
Buenas tardes, acabo de hacer el pago y me descontaron doble pago y me aparece que tengo que pagar el mes que entra, como puedo solucionar esto?
Newbie
249 Views
1 replies
0 likes
