Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Regular
194520 Views
123 replies
12 likes
- 194520 Views
- 123 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
Newbie
22163 Views
28 replies
4 likes
- 22163 Views
- 28 replies
- 4 likes
Student Discount charged immediately w/o verification
i went to do the student discount on spotify. i did the page where i put in my details for card transaction and then when i went to the next page i realised i don't qualify for the discount and so i realised it has out a pending transaction on my acc...
i went to do the student discount on spotify. i did the page where i put in my details for card transaction and then when i went to the next page i realised i don't qualify for the discount and so i ...
Spotify Star
197 Views
1 replies
0 likes
- 197 Views
- 1 replies
- 0 likes
Premium Abo?
Hilfe! Ich habe einen Spotify Account und vor einem Monat einen Premium Probemonat gemacht,jetzt will ich diesen kündigen,doch wenn ich auf Abbonement gehe wird mir Free angezeigt und ich kann Premium nicht kündigen,habe heute allerdings schon die er...
Hilfe! Ich habe einen Spotify Account und vor einem Monat einen Premium Probemonat gemacht,jetzt will ich diesen kündigen,doch wenn ich auf Abbonement gehe wird mir Free angezeigt und ich kann Premiu...
Spotify Star
251 Views
1 replies
0 likes
- 251 Views
- 1 replies
- 0 likes
Superuser Contribution Paid for the wrong account
So i have always used my account with facebook. But for many years ago i had another account with my email. The blooper is that i just paid for a year sub for the old acc with my email.. How can i correct this ? I really want to have my old acc that ...
So i have always used my account with facebook. But for many years ago i had another account with my email. The blooper is that i just paid for a year sub for the old acc with my email.. How...
Roadie
238 Views
1 replies
0 likes
- 238 Views
- 1 replies
- 0 likes
Can I change my annual subscription to a family subscription?
Hi at the end of 2017 I took out a 1 year premium subscription for myself. Am I able to add family members to this premium plan now and merge the existing plan into a Family plan, or do I need to wait until the year is up from the initial Premium sub...
Hi at the end of 2017 I took out a 1 year premium subscription for myself. Am I able to add family members to this premium plan now and merge the existing plan into a Family plan, or do I need to wai...
Community Legend
1337 Views
3 replies
0 likes
- 1337 Views
- 3 replies
- 0 likes
I signed up for the Hulu x Spotify membership and now I have neither
My 1 month membership was about to finish, it finishes on 5/11/2018 and I decided to sign up for the Spotify and Hulu membership where it was 3 months for .99, I live in the United States and I was charged 1 cent on paypal and my account stated that ...
My 1 month membership was about to finish, it finishes on 5/11/2018 and I decided to sign up for the Spotify and Hulu membership where it was 3 months for .99, I live in the United States and I was c...
Community Legend
443 Views
1 replies
0 likes
- 443 Views
- 1 replies
- 0 likes
Superuser Contribution Problema con pago para cuenta premium, doble cargo a tarjeta.
Hola, Tengo una sola suscripción Premium y me factura dos suscripciones hace meses a mi tarjeta. (Doble Facturación) Revisé la cuenta y mis suscripciones y está todo Ok. Este sistema de respuesta por comunidad no me resulta muy simpático. Agradezco d...
Hola, Tengo una sola suscripción Premium y me factura dos suscripciones hace meses a mi tarjeta. (Doble Facturación) Revisé la cuenta y mis suscripciones y está todo Ok. Este sistema de respuesta por...
Casual Listener
594 Views
2 replies
0 likes
- 594 Views
- 2 replies
- 0 likes
Device list not showing up
I'm a new Spotify user and recently started an individual Premium trial. Right after I started it, Spotify on iOS had no difficulty seeing my "devices" including a Sonos speaker and my car speaker system. After a recent upgrade, the device menu acros...
I'm a new Spotify user and recently started an individual Premium trial. Right after I started it, Spotify on iOS had no difficulty seeing my "devices" including a Sonos speaker and my ca...
Casual Listener
578 Views
1 replies
0 likes
device
- 578 Views
- 1 replies
- 0 likes
Superuser Contribution Plan familiar
En el plan familiar, Le envié la invitación a un hermano (el cual vive en la misma casa que yo) y este trato de ingresar, más le apareció el mensaje: “No fue posible sumarte a este plan familiar” Podrian apoyarme en decirme cómo solucionar este probl...
En el plan familiar, Le envié la invitación a un hermano (el cual vive en la misma casa que yo) y este trato de ingresar, más le apareció el mensaje: “No fue posible sumarte a este plan familiar” &...
Roadie
765 Views
6 replies
0 likes
- 765 Views
- 6 replies
- 0 likes
Superuser Contribution Usar Spotify Premium de plan familiar desvinculando mi cuenta de Facebook
¡Buenas! Actualmente tengo Spotify Premium con el plan familiar. Tengo la idea de borrar mi cuenta de Facebook (y todas las redes sociales que tenga) pero mi cuenta de Premium está vinculada a mi Facebook y además es de plan familiar y no tengo ni id...
¡Buenas! Actualmente tengo Spotify Premium con el plan familiar. Tengo la idea de borrar mi cuenta de Facebook (y todas las redes sociales que tenga) pero mi cuenta de Premium está vinc...
Roadie
404 Views
3 replies
0 likes
- 404 Views
- 3 replies
- 0 likes
Double Payment and no service
Hello everyone.I have a free subscription and the other day I activated the Premium students.I entered my credit card details and had 2 credits from €4.99.Why 2 credits?But above all, why is my subscription not active?It's already been 24 hours, and ...
Hello everyone. I have a free subscription and the other day I activated the Premium students. I entered my credit card details and had 2 credits from €4.99. Why 2 credits? But above all, why is ...
Composer
433 Views
2 replies
1 likes
- 433 Views
- 2 replies
- 1 likes
Superuser Contribution Hulu/PS Plus discount
Ok, so I know about the discounts if you bundle with Hulu, or for being a PS Plus subscriber, but I'm having a hard time taking advantage of either. I already have a premium account with Hulu, and I already had Spotify premium when I tried to take ad...
Ok, so I know about the discounts if you bundle with Hulu, or for being a PS Plus subscriber, but I'm having a hard time taking advantage of either. I already have a premium account with Hulu, and I ...
Roadie
1214 Views
1 replies
0 likes
- 1214 Views
- 1 replies
- 0 likes
Superuser Contribution Teste Premium
Tenho a versão free e ouvi o anuncio que me oferecia trestar por DOIS MESES de graça. Isso foi dia 15/04. No dia 22/04 no meio da tarde disse que acabou meu período de teste. Não entendi. 2 meses ou 1 semana?
Tenho a versão free e ouvi o anuncio que me oferecia trestar por DOIS MESES de graça. Isso foi dia 15/04. No dia 22/04 no meio da tarde disse que acabou meu período de teste. Não entendi. 2 me...
Roadie
422 Views
1 replies
0 likes
- 422 Views
- 1 replies
- 0 likes
Change in Credit Card and Country
I have a Spotify Premium Family plan. Most of the people using the app are in Canada but I moved to Australia, and since i'm paying for the account, I wanted to change the payment to an Australian credit card. Now The help page told me that I need to...
I have a Spotify Premium Family plan. Most of the people using the app are in Canada but I moved to Australia, and since i'm paying for the account, I wanted to change the payment to an Australian cr...
Community Legend
328 Views
1 replies
0 likes
- 328 Views
- 1 replies
- 0 likes
I was never given two months for free
they promised me two months for free and they did not keep it to me I do not buy premium again because they do not respect what they say I'm very upset
they promised me two months for free and they did not keep it to me I do not buy premium again because they do not respect what they say I'm very upset
Community Legend
205 Views
1 replies
0 likes
- 205 Views
- 1 replies
- 0 likes
Starbucks Spotify for partners not working
Hi, I have been trying to set up my current Spotify account with the Starbucks Spotify portal to be able to use the premium, this is the web address I was using and seems to be the only one (www.spotify.com/starbuckspartners) but unfortunately I have...
Hi, I have been trying to set up my current Spotify account with the Starbucks Spotify portal to be able to use the premium, this is the web address I was using and seems to be the only one (www.spot...
Community Legend
440 Views
1 replies
0 likes
- 440 Views
- 1 replies
- 0 likes
Superuser Contribution Me cobraron doble
Cambié mi tarjeta de pago, ya me habían hecho el cargo el día 30 pero al cambiarla me hicieron el cargo de nuevo el día de hoy 5!! Que puedo hacer??
Cambié mi tarjeta de pago, ya me habían hecho el cargo el día 30 pero al cambiarla me hicieron el cargo de nuevo el día de hoy 5!! Que puedo hacer??
Roadie
223 Views
1 replies
0 likes
- 223 Views
- 1 replies
- 0 likes
Superuser Contribution Pague en Oxxo y decía que era 2x1 mes y al terminar el primer mes premium se terminó
Decía ser 2x1 y al final del primer mes se terminó, donde puedo pedir soporte para eso?
Decía ser 2x1 y al final del primer mes se terminó, donde puedo pedir soporte para eso?
Roadie
301 Views
2 replies
0 likes
- 301 Views
- 2 replies
- 0 likes
Superuser Contribution Handmaid's Tale
The Handmaid's Tale - I thought all of season 1 was offered but now I only see a few episodes. Can someone from Spotify reply and tell me if that was just a brief promotion to get us to subscribe to Hulu. Upsetting
The Handmaid's Tale - I thought all of season 1 was offered but now I only see a few episodes. Can someone from Spotify reply and tell me if that was just a brief promotion to get us to subscribe to ...
Roadie
247 Views
1 replies
1 likes
- 247 Views
- 1 replies
- 1 likes
Superuser Contribution Tengo miedo :v
Cuanto tiempo tengo para agregar un metodo de pago para mi plan familiar que por problemas de la tarjeta no facturo y ahora no me deja ingresarla de nuevo como método de pago y no quiero perder la cuenta o el premium
Cuanto tiempo tengo para agregar un metodo de pago para mi plan familiar que por problemas de la tarjeta no facturo y ahora no me deja ingresarla de nuevo como método de pago y no quiero perder la cu...
Roadie
373 Views
1 replies
0 likes
- 373 Views
- 1 replies
- 0 likes
Superuser Contribution Cargo doble a mi tarjeta
Por que se me esta cobrando a mi tarjeta de credito doble cada mes?quien me puede solucionar esos cobros ya van mas de 3 meses que me cobran doble mi suscripción Premium. Gracias
Por que se me esta cobrando a mi tarjeta de credito doble cada mes?quien me puede solucionar esos cobros ya van mas de 3 meses que me cobran doble mi suscripción Premium. Gracias
Roadie
232 Views
1 replies
0 likes
- 232 Views
- 1 replies
- 0 likes