Missed payment

My account was in overdraft when the monthly payment was due so I missed it.. how can I get the payment up and running again?

• Shelly7777
• Newbie
• My account was in overdraft when the monthly payment was due so I missed it.. how can I get the payment up and running again?   
• 2018-04-05 7:15:02 AM
• 2018-04-05 10:26:30 AM
• jsannn
• Community Legend
• 196 Views
• 1 replies
• 0 likes

Refund

Hi i try canceling my free 30 day free try but use charge me $14.99 I want a refund

• Djpaul27
• Newbie
• Hi i try canceling my free 30 day free try but use charge me $14.99 I want a refund
• 2018-04-05 9:03:46 AM
• 2018-04-05 10:20:01 AM
• jsannn
• Community Legend
• 198 Views
• 1 replies
• 0 likes

I paid with GiftCard but still getting no Premium

Hi Community, I have problem with my PayPal account, so I can't pay with PayPal my Premium Account. I decidet to buy a GitfCard for 1 Month till i resolved the Problem with PayPal. But I go to my Subscription Page and it tells me I have no Premium an...

• deuschland1999
• Casual Listener
• Hi Community,   I have problem with my PayPal account, so I can't pay with PayPal my Premium Account. I decidet to buy a GitfCard for 1 Month till i resolved the Problem with PayPal. But I go ...
• 2018-04-03 11:23:11 AM
• 2018-04-05 8:12:54 AM
• Luke
• Spotify Star
• 327 Views
• 3 replies
• 0 likes
• Account
  Premium
  Subscription

Problemi con attivazione prova premium 60/30 giorni

Non riesco ad attivare la prova premium di 60 giorni; dopo aver inserito e confermato le credenziali PayPal, vengo rimandato alla schermata precedente che offre però 30 giorni. Inserendo nuovamente le credenziali e confermando la sottoscrizione per l...

• user-removed
• Visitor
• Non riesco ad attivare la prova premium di 60 giorni; dopo aver inserito e confermato le credenziali PayPal, vengo rimandato alla schermata precedente che offre però 30 giorni. Inserendo nuovamente l...
• 2018-04-04 7:17:27 PM
• 2018-04-04 11:19:07 PM
• user-removed
• Not applicable
• 528 Views
• 1 replies
• 0 likes

When I pay for Spotify Premium it doesn't show up that I'm premium

Hello. I paid for Spotify Premium using PayPal - my e-mail is verified and all, everything's top notch.Except that it doesn't show that I'm a premium member and on my app I'm still a basic member with no features.When I paid for Spotify Premium a bla...

• kryparro
• Casual Listener
• Hello.   I paid for Spotify Premium using PayPal - my e-mail is verified and all, everything's top notch. Except that it doesn't show that I'm a premium member and on my app I'm still a basic...
• 2018-04-03 11:35:34 AM
• 2018-04-04 10:45:30 PM
• kryparro
• Casual Listener
• 590 Views
• 4 replies
• 0 likes

1 month Free Trial

Hello Why did I already get charged 1 month (CAD 9.99) of my Premium plan, if I didn't even get my free 1 month Trial?

• asuth6
• Casual Listener
• Hello   Why did I already get charged 1 month (CAD 9.99) of my Premium plan, if I didn't even get my free 1 month Trial?
• 2018-03-23 4:51:00 AM
• 2018-04-04 7:54:13 PM
• LSanfins
• Casual Listener
• 3198 Views
• 4 replies
• 0 likes

Family subscription in Spain

Hi, I cannot find any info on the family subscription in Spain (where I live). Could someone point me in the right direction?

• m_in_spain
• Regular
• Hi,   I cannot find any info on the family subscription in Spain (where I live). Could someone point me in the right direction?
• 2018-04-04 6:12:34 PM
• 2018-04-04 7:09:23 PM
• Moddin
• Roadie
• 1146 Views
• 2 replies
• 0 likes

Giftcard cashing during premium subscription

I just registered a 10 euro gift card while already having an active premium account. Will the giftcard just cover my next monthly bill for my subscription?

• Willem11
• Casual Listener
• I just registered a 10 euro gift card while already having an active premium account. Will the giftcard just cover my next monthly bill for my subscription?
• 2018-04-04 4:42:20 PM
• 2018-04-04 5:56:49 PM
• Willem11
• Casual Listener
• 262 Views
• 2 replies
• 0 likes

Paying with a credit card from another country

HII have a premium accountbut I had to cancel the credit card I use to pay it And I am trying to put the information of another card and they are not allowing meMy acc from apple is from Brasilbut I move to Panama. and the credit card I am trying to ...

• gigi_pir
• Newbie
• HI I have a premium account but I had to cancel the credit card I use to pay it  And I am trying to put the information of another card and they are not allowing me My acc from apple is...
• 2018-04-04 4:48:27 PM
• 2018-04-04 4:57:31 PM
• ErickRGuetta
• Community Legend
• 528 Views
• 1 replies
• 0 likes

Premium doesnt works

I already pay for premium but it doesn't works. What should i do?:((

• Joonslady
• Newbie
• I already pay for premium but it doesn't works. What should i do?:((
• 2018-04-03 3:20:53 PM
• 2018-04-04 4:39:49 PM
• Robert_W
• Community Legend
• 258 Views
• 3 replies
• 0 likes

Discount Family Subscriptions!

I check my bank account you guys charge me for a month of spotify and now I cannot get on the app please help

• user-removed
• Visitor
• I check my bank account you guys charge me for a month of spotify and now I cannot get on the app please help
• 2018-04-03 3:57:07 PM
• 2018-04-04 4:36:34 PM
• Robert_W
• Community Legend
• 190 Views
• 3 replies
• 0 likes

Me cobraron el doble esta mensualidad

Tengo la suscripción de 99 al mes y el la tarde me descontaron dos veces 99 pesos osea 188 pesos, porque?

• Licho9620
• Newbie
• Tengo la suscripción de 99 al mes y el la tarde me descontaron dos veces 99 pesos osea 188 pesos, porque?
• 2017-06-04 10:10:12 AM
• 2018-04-04 2:30:34 PM
• vansnessy
• Newbie
• 231 Views
• 1 replies
• 0 likes

Help

I have cancelled my son's subscription but am still being charged. 

• drke8gi2hlqf952
• Newbie
• I have cancelled my son's subscription but am still being charged. 
• 2018-04-04 1:33:27 PM
• 2018-04-04 1:43:38 PM
• Maxim
• Spotify Star
• 156 Views
• 1 replies
• 0 likes

Add support for Google ChromeCast

I am a college student and I was going to use a gift card for my payments instead of a credit or debit card. How do I do that?

• jhattabaugh5
• Newbie
• I am a college student and I was going to use a gift card for my payments instead of a credit or debit card. How do I do that?
• 2018-04-03 10:43:47 PM
• 2018-04-04 12:03:03 PM
• Maxim
• Spotify Star
• 186 Views
• 1 replies
• 0 likes

Family Primium not working

• Piper_Drew
• Newbie
•     
• 2018-04-04 2:05:37 AM
• 2018-04-04 12:01:26 PM
• Maxim
• Spotify Star
• 189 Views
• 1 replies
• 0 likes

Pago con tarjeta débito en Colombia

Pagué con tarjeta débito de Bancolombia a través del botón de pagos PSE y el dinero se descontó de mi cuenta pero aún no se ha activado. ¿Cuánto tiempo tarda en activar la cuenta o es automático?

• williamcamilo
• Newbie
• Pagué con tarjeta débito de Bancolombia a través del botón de pagos PSE y el dinero se descontó de mi cuenta pero aún no se ha activado. ¿Cuánto tiempo tarda en activar la cuenta o es automático?
• 2017-06-26 8:45:30 PM
• 2018-04-04 2:34:25 AM
• angelacriollo
• Newbie
• 1634 Views
• 1 replies
• 0 likes