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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
69544 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
133828 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
71166 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
254540 Views
156 replies
13 likes
(Update: I realized when I was trying to relink and it was automatically picking my user name and free account but I did have the option to click "not you". That way it brought me to a screen I could log in to and after that I then had the premium sp...
(Update: I realized when I was trying to relink and it was automatically picking my user name and free account but I did have the option to click "not you". That way it brought me to a screen I could...
Spotify
370 Views
1 replies
0 likes
I was on my phone and pressed get more skips. It did not tell me if it was the real premium or the 30-day trial. I am worried that I paid for the real one and not the 30-day trial because it did not tell me. How much months does this last and do I ha...
I was on my phone and pressed get more skips. It did not tell me if it was the real premium or the 30-day trial. I am worried that I paid for the real one and not the 30-day trial because it did not ...
Spotify
275 Views
1 replies
0 likes
Hi.I have a premium plan.Recently I changed my debit card no.But it has the same account no.I tried to update on my account but its always failed.the update is not completing.my new debit card is good, theres no problem with it.I dont know why spotif...
Hi.I have a premium plan.Recently I changed my debit card no.But it has the same account no.I tried to update on my account but its always failed.the update is not completing.my new debit card is goo...
Newbie
347 Views
1 replies
0 likes
i got a problem which is i just activate my overseas payment and after i follow the steps, payment failed. please help me.. thanks
i got a problem which is i just activate my overseas payment and after i follow the steps, payment failed. please help me.. thanks
Roadie
275 Views
1 replies
0 likes
Não consigo logar minha conta Premium de jeito nenhum, porém continua descontando do meu cartão. Criei outra conta e consegui com o mesmo e-mail porém tb não consigo acessar minha conta Premium e continua descontando. Me ajudrm
Não consigo logar minha conta Premium de jeito nenhum, porém continua descontando do meu cartão. Criei outra conta e consegui com o mesmo e-mail porém tb não consigo acessar minha conta Premium...
Roadie
305 Views
1 replies
0 likes
I've tried to cancel my subscription several times, but I always get this error message: "Qualcosa è andato storto. Riprova. ". I've tried to use different web browsers (Firefox, Microsoft edge, google chrome) but it continues to give me this error, ...
I've tried to cancel my subscription several times, but I always get this error message: "Qualcosa è andato storto. Riprova. ". I've tried to use different web browsers (Firefox, M...
Roadie
341 Views
1 replies
0 likes
Hey guys, I accidentally got the Spotify premium trial. But I actually wanted to redeem a 60 day trial birthday voucher in 2 months (that’s when I’ll need it, cause I’m travelling).Is it possible to “cancel” the trial period, cause I want to get the ...
Hey guys, I accidentally got the Spotify premium trial. But I actually wanted to redeem a 60 day trial birthday voucher in 2 months (that’s when I’ll need it, cause I’m travelling). Is...
Roadie
304 Views
1 replies
0 likes
Hi with my previous mobile company i have spotify i use my Facebook account to connect to spotify now i am with a new mobile provider iam supposed to get 6 months free premium subscription i have a problem to connect to spotify when i connect with my...
Hi with my previous mobile company i have spotify i use my Facebook account to connect to spotify now i am with a new mobile provider iam supposed to get 6 months free premium subscription i have a p...
Roadie
3260 Views
1 replies
0 likes
My 2 Spotify account suddenly lost its premium status and I don't know why
My 2 Spotify account suddenly lost its premium status and I don't know why
Roadie
288 Views
1 replies
0 likes
The option to activate Hulu using the student premium just isn't there even though I clearly have the student premium. Spotify works fine though.
The option to activate Hulu using the student premium just isn't there even though I clearly have the student premium. Spotify works fine though.
Newbie
349 Views
2 replies
0 likes
Within these past few days I've gotten this same banner a few times at the top of the Spotify app promoting Hulu for 99 cents.I explicitly signed up for Spotify premium not to recieve advertisements. Whether the offer is exclusive to premium members ...
Within these past few days I've gotten this same banner a few times at the top of the Spotify app promoting Hulu for 99 cents. I explicitly signed up for Spotify premium not to recieve advertisement...
Casual Listener
497 Views
4 replies
1 likes
Quero fazer um plano familiar e pagar com boleto. Achei a possibilidade de pagamento com boleto no plano individual, mas não no familiar. Por quê?
Quero fazer um plano familiar e pagar com boleto. Achei a possibilidade de pagamento com boleto no plano individual, mas não no familiar. Por quê?
Spotify Star
272 Views
1 replies
0 likes
Hola ! Mi mamá había pagado el Premium y no lo tenemos, ella Nunca dejó de pagar y se nos fue el Premium.
Hola ! Mi mamá había pagado el Premium y no lo tenemos, ella Nunca dejó de pagar y se nos fue el Premium.
Casual Listener
565 Views
4 replies
0 likes
Atm me and my mum are paying separately. If we update to family will our current subscriptions cancel or do we need to cancel that first?
Atm me and my mum are paying separately. If we update to family will our current subscriptions cancel or do we need to cancel that first?
Spotify Star
568 Views
4 replies
1 likes
Hello, I'm trying to renew my Spotify subscription. I have a prepaid Visa gift card, I've always used them for my Spotify and it keeps saying payment cannot be processed although there is money on the card. Anybody have any idea to how to fix the iss...
Hello, I'm trying to renew my Spotify subscription. I have a prepaid Visa gift card, I've always used them for my Spotify and it keeps saying payment cannot be processed although there is money on th...
Casual Listener
286 Views
1 replies
0 likes
I have been seeing an add for Hulu. I thought the point of purchasing a premium membership was to avoid the adds.
I have been seeing an add for Hulu. I thought the point of purchasing a premium membership was to avoid the adds.
Not applicable
311 Views
1 replies
0 likes
Hi. I was wondering if there was a way a premium user could switch on ads, and switch them back off when desired. I remembered discovering great albums and playlists through ads and, as I am running out of music I'd like to have them again based on m...
Hi. I was wondering if there was a way a premium user could switch on ads, and switch them back off when desired. I remembered discovering great albums and playlists through ads and, as I am...
Casual Listener
495 Views
2 replies
0 likes
I payed yesterday for my premium account and deleted it today, but it says that I can use it 'till 16/05.It's not a month but 10 days, so I want to know what happened, if you can fix it and give me my premium month or my money.Thanks
I payed yesterday for my premium account and deleted it today, but it says that I can use it 'till 16/05. It's not a month but 10 days, so I want to know what happened, if you can fix it and give me...
Spotify
249 Views
1 replies
0 likes
I want to cancel my free month of Spotify premium before it charges me and the website says maintenance issues. What should I do? Will they charge me? I have student discount I want to apply when I buy it.
I want to cancel my free month of Spotify premium before it charges me and the website says maintenance issues. What should I do? Will they charge me? I have student discount I want to apply w...
Casual Listener
408 Views
3 replies
0 likes
Hi! my name is Ed and im from Israel, i bought 'Spotify Premium' while visiting the US about 3 months ago. since then Spotify has become available in Israel and costs about half the price that the US version costs (20 shekels as opposed to 34 shekels...
Hi! my name is Ed and im from Israel, i bought 'Spotify Premium' while visiting the US about 3 months ago. since then Spotify has become available in Israel and costs about half th...
Casual Listener
2850 Views
4 replies
0 likes
