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Re-Initiate Premium Mini

Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...

Casual Listener

DLMOC

Visitor

70545 Views

19 replies

94 likes

  • 70545 Views
  • 19 replies
  • 94 likes

Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Azitajoon1

Visitor

134385 Views

70 replies

10 likes

Premium for Family
  • 134385 Views
  • 70 replies
  • 10 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

mallegh

Casual Listener

73073 Views

89 replies

4 likes

  • 73073 Views
  • 89 replies
  • 4 likes

Superuser Contribution Re: Student Discount Registeration

Its been a month and still cannot complete the purchase. When im going to log in my account to comple the purchase it always direct me to error 404.

Newbie

Its been a month and still cannot complete the purchase. When im going to log in my account to comple the purchase it always direct me to error 404. 

Melody

Spotify

347 Views

3 replies

0 likes

  • 347 Views
  • 3 replies
  • 0 likes

Still being charged on 2 cards per month by Spotify after cancelling Premium

I am angry because after cancelling my payments to Spotify for my daughter' account last year I just discovered that not only am I'm still being charged monthly for this account but she has also been paying. So spotify has been double dipping and the...

Newbie

I am angry because after cancelling my payments to Spotify for my daughter'  account last year I just discovered that not only am I'm still being charged monthly for this account but she has als...

Luke

Community Legend

230 Views

1 replies

0 likes

Subscription
  • 230 Views
  • 1 replies
  • 0 likes

Can't subscribe premium

Hey guys I Just Tried ti subscribe premium for family bit it doesn't work.I Guess becouse yesterday I registrerd an invalid credit card, but then now I'm using the right card and it still not working.Can someone help me?

Newbie

Hey guys I Just Tried ti subscribe premium for family bit it doesn't work. I Guess becouse yesterday I registrerd an invalid credit card, but then now I'm using the right card and it still not worki...

Luke

Community Legend

257 Views

1 replies

0 likes

  • 257 Views
  • 1 replies
  • 0 likes

Spotify premium was charged

Hello all,I've started out with spotify 10 months back with a "one month for 0.99 cents" deal, afterwards I've changed my account from a premium to a student subscription but noticed that it kept charging me 9.99 per month. Then a few months in I've ...

Casual Listener

Hello all, I've started out with spotify 10 months back with a "one month for 0.99 cents" deal, afterwards I've changed my account from a premium to a student subscription but noticed that it kept...

DaraSengler

Casual Listener

229 Views

1 replies

0 likes

  • 229 Views
  • 1 replies
  • 0 likes

Superuser Contribution Ayuda!!

Hola! Hoy acceso al periodo de prueba de un mes gratis de Spotify premium, puse los datos de mi tarjeta pero deseo cancelar la suscripción pues no deseo que me cobren terminado este periodo pero no me aparece la opción de cancelar, que debo hacer???

Newbie

Hola! Hoy acceso al periodo de prueba de un mes gratis de Spotify premium, puse los datos de mi tarjeta pero deseo cancelar la suscripción pues no deseo que me cobren terminado este periodo pero no m...

Melody

Spotify

256 Views

1 replies

0 likes

  • 256 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why can’t I add the Hulu with my premium

So I saw the offer with Hulu and tried adding it to my account. But it says it’s not available for family plan subscribers

Newbie

So I saw the offer with Hulu and tried adding it to my account. But it says it’s not available for family plan subscribers

Melody

Spotify

271 Views

1 replies

0 likes

  • 271 Views
  • 1 replies
  • 0 likes

Switching country

Hello, I started using Spotify when I was studying abroad in Germany and now since I moved back to Israel I want to change countries but the textbox was greyed out.I read around and tried everything, I had a family plan running till 27th of may, and ...

Casual Listener

Hello,  I started using Spotify when I was studying abroad in Germany and now since I moved back to Israel I want to change countries but the textbox was greyed out. I read around and t...

fadiatamny

Casual Listener

326 Views

2 replies

0 likes

  • 326 Views
  • 2 replies
  • 0 likes

Superuser Contribution Suscripción

Por favor quería que me estiren la suscripción hasta el día lunes que iré a pagar la tarjeta

Newbie

Por favor quería que me estiren la suscripción hasta el día lunes que iré a pagar la tarjeta

Alfredo

Roadie

278 Views

1 replies

0 likes

  • 278 Views
  • 1 replies
  • 0 likes

Paid for an annual family subscription and then billed 6 months into it

I paid for an annual family subscription and for 7 months everything was fine. Then for may my PayPal was charged again for something I paid a year for.I challengd the payment provided proof from Spotify account page, and my account was cancelled!The...

Newbie

I paid for an annual family subscription and for 7 months everything was fine. Then for may my PayPal was charged again for something I paid a year for. I challengd the payment provided proof from S...

RobiP

Gig Goer

224 Views

1 replies

0 likes

  • 224 Views
  • 1 replies
  • 0 likes

Limited search results

Must admit.... getting a bit fed up with Spotify... Posting a single message seems to be flooding :S Anyway... here it goed again: Have been trying out Spotify Premium.... and.... Have been searching the library for my favorite music. Both dutch and ...

Casual Listener

Must admit.... getting a bit fed up with Spotify... Posting a single message seems to be flooding :S   Anyway... here it goed again:   Have been trying out Spotify Premium.... and.... ...

PeterKaagman

Casual Listener

243 Views

1 replies

0 likes

  • 243 Views
  • 1 replies
  • 0 likes

Limited music library

I'm currently trying out Spotify Premium and am wondering about the library content. Like I've been searching for my favorite music (dutch and international artists) and keep getting no more than 10 results in a search. Is this some sort of setting o...

Casual Listener

I'm currently trying out Spotify Premium and am wondering about the library content.   Like I've been searching for my favorite music (dutch and international artists) and keep getting no more...

PeterKaagman

Casual Listener

219 Views

1 replies

0 likes

  • 219 Views
  • 1 replies
  • 0 likes

Upgraded to family, how do I stop paying for my normal premium?

I had spotify premium, but recently upgraded to premium. Does it automatically switch to the family version so that´s the only thing I´m paying for or do I have to stop the premium myself? I´m not sure, it seems like it´s only family subcribstion I h...

Newbie

I had spotify premium, but recently upgraded to premium. Does it automatically switch to the family version so that´s the only thing I´m paying for or do I have to stop the premium myself? I´m not su...

RobiP

Gig Goer

216 Views

1 replies

0 likes

  • 216 Views
  • 1 replies
  • 0 likes

Charged 3 times this month

I have been charged 3 times this month. I am paying $9.99 a month for the premium service, but for whatever reason I have also been charged $4.99 this month twice for a student account. I would appreciate a refund and a fix. I want the premium $9.99 ...

Newbie

I have been charged 3 times this month. I am paying $9.99 a month for the premium service, but for whatever reason I have also been charged $4.99 this month twice for  a student account. I would...

RobiP

Gig Goer

245 Views

1 replies

0 likes

  • 245 Views
  • 1 replies
  • 0 likes

Can't unsubscribe

After the 1month free trial i paid 10€ and so i logged in to unsubscribe but i can't unsubscribe because its says i have free account and can only upgrade

Newbie

After the 1month free trial i paid 10€ and so i logged in to unsubscribe but i can't unsubscribe because its says i have free account and can only upgrade

Maxim

Spotify Star

220 Views

1 replies

0 likes

  • 220 Views
  • 1 replies
  • 0 likes

Paguei boleto,mas não liberaram o premium

Fiz o pagamento da fatura e nao ativaram meu prêmio por favor verifiquem isso!

Newbie

Fiz o pagamento da fatura e nao ativaram meu prêmio por favor verifiquem isso!

Bittencourt

Spotify Star

210 Views

1 replies

0 likes

  • 210 Views
  • 1 replies
  • 0 likes

Problème lors du payement

Bonjour, voila j'étais abonner à spotify prémium pendant deux mois grace à l'offre "1 mois gratuit". Hier midi, mon abonnement prémium s'est arreter car je n'avais pas reaprovionner mon abonnement, donc hier soir je décide de repayer un abonnement pr...

Casual Listener

Bonjour, voila j'étais abonner à spotify prémium pendant deux mois grace à l'offre "1 mois gratuit". Hier midi, mon abonnement prémium s'est arreter car je n'avais pas reaprovionner mon abonnement, d...

Petite1

Casual Listener

5304 Views

4 replies

2 likes

  • 5304 Views
  • 4 replies
  • 2 likes

Superuser Contribution Charged monthly fee

I am currently Spotify Free. Why Spotify charged me a monthly fee? How can I cancel or stop charge?

Newbie

I am currently Spotify Free. Why Spotify charged me a monthly fee? How can I cancel or stop charge?

Melody

Spotify

206 Views

1 replies

0 likes

  • 206 Views
  • 1 replies
  • 0 likes

Superuser Contribution Said I didn't pay when I did

I paid last April 23. I was out of town having the time of my life in an island with no reception. And now I'm here receiving all these messages saying I failed to keep my payment. It's only May 7. It hasn't been a month. C'mon!Please help me. I don'...

Newbie

I paid last April 23. I was out of town having the time of my life in an island with no reception. And now I'm here receiving all these messages saying I failed to keep my payment. It's only May 7. I...

Melody

Spotify

506 Views

1 replies

0 likes

  • 506 Views
  • 1 replies
  • 0 likes

Superuser Contribution I want to subscribe premium

When I subscribe the premium after that I got the message you have successfully subscribe and then i got message your subsricption has been terminated.Please help fix it.

Visitor

When I subscribe the premium after that I got the message you have successfully subscribe and then i got message your subsricption has been terminated.Please help fix it.

Melody

Spotify

256 Views

1 replies

0 likes

  • 256 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hulu and Spotify promotion

I saw the ad for Hulu and spotify for 99 cents. I’m wondering if this will create a new Hulu account because I already have one. Or if this is a new account promo only type thing.

Newbie

I saw the ad for Hulu and spotify for 99 cents. I’m wondering if this will create a new Hulu account because I already have one. Or if this is a new account promo only type thing.

Melody

Spotify

241 Views

1 replies

0 likes

  • 241 Views
  • 1 replies
  • 0 likes