Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 88996 Views
- 54 replies
- 5 likes
- 88996 Views
- 54 replies
- 5 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 11120 Views
- 25 replies
- 2 likes
- 11120 Views
- 25 replies
- 2 likes
Superuser Contribution Premium subscription not extended after due error duying payment
Hi.So im trying to continue my premium subscription in indosesia via xl axiata. When im do the payment via spotify.com there is some error after im entering the confirmation code, but my balance are reduced. I try for several times but always error a...
- Hi. So im trying to continue my premium subscription in indosesia via xl axiata. When im do the payment via spotify.com there is some error after im entering the confirmation code, but my balance ar...
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- Roadie
- 199 Views
- 1 replies
- 0 likes
- 199 Views
- 1 replies
- 0 likes
Superuser Contribution Connecting Spotify to Hulu as Student
Everytime I try to connect to my Hulu for the student subscription it tells me that it cannot connect because it is only available for limited commericals but I have a limited commericals account on Hulu. Help
- Everytime I try to connect to my Hulu for the student subscription it tells me that it cannot connect because it is only available for limited commericals but I have a limited commericals account on ...
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- Roadie
- 164 Views
- 1 replies
- 0 likes
- 164 Views
- 1 replies
- 0 likes
Solved!! Randomly buys premium
Hello! Today i found out that i have bought spotify premium. I check that on my internet bank, but funny thing is that i didnt even bought that, and whats most funny here, i dont even have that premium........Some solutions?
- Hello! Today i found out that i have bought spotify premium. I check that on my internet bank, but funny thing is that i didnt even bought that, and whats most funny here, i dont even have t...
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- Spotify Star
- 285 Views
- 1 replies
- 0 likes
- 285 Views
- 1 replies
- 0 likes
Credit Card Address and Country Aren't the Same
Hello, I recently made a short-term move to France. I would like to buy Spotify Premium, but my credit card is American, so Spotify won't let me use it to make the premium account. Help!!
- Hello, I recently made a short-term move to France. I would like to buy Spotify Premium, but my credit card is American, so Spotify won't let me use it to make the premium account. Help!!
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- Spotify Star
- 181 Views
- 1 replies
- 0 likes
- 181 Views
- 1 replies
- 0 likes
Hacker
Someone else is using my account. A really annoying person... (sometimes interrupting every single song).i need help
- Someone else is using my account. A really annoying person... (sometimes interrupting every single song). i need help
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- Composer
- 238 Views
- 1 replies
- 0 likes
- 238 Views
- 1 replies
- 0 likes
Superuser Contribution [HELP] Why they charged me ??
So, i wanted to ask for help or mabe even spotify's staff, so i wanted to buy premium for students i entered my info and pressed continue than another window popped up about stdent verification all that stuff, so i wanted to know more about that, whe...
- So, i wanted to ask for help or mabe even spotify's staff, so i wanted to buy premium for students i entered my info and pressed continue than another window popped up about stdent verification all t...
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- Casual Listener
- 228 Views
- 2 replies
- 0 likes
- 228 Views
- 2 replies
- 0 likes
Superuser Contribution Student Payment Error
Had an error with my card so re did the subscription payment info however, it says that I am a premium student (great coz I am and have been for a few months!). But.. its says ill be charged $11.99AUD instead of the student rate?System error?
- Had an error with my card so re did the subscription payment info however, it says that I am a premium student (great coz I am and have been for a few months!). But.. its says ill be charged $11.99AU...
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- Roadie
- 193 Views
- 1 replies
- 0 likes
- 193 Views
- 1 replies
- 0 likes
cost?
I can not find the cost of Spotify anywhere on the site. It looks like I have to sign up for a trial before I can get any inofrmation of the cost and by then I have already given my credit card? I don't think so. Where is a list of the cost of a sing...
- I can not find the cost of Spotify anywhere on the site. It looks like I have to sign up for a trial before I can get any inofrmation of the cost and by then I have already given my credit card...
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- Spotify Star
- 233 Views
- 2 replies
- 0 likes
- 233 Views
- 2 replies
- 0 likes
use downloaded music for project
Are we allowed to use downloaded music for a slideshow project for family to put on youtube?
- Are we allowed to use downloaded music for a slideshow project for family to put on youtube?
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- Spotify Star
- 159 Views
- 1 replies
- 0 likes
- 159 Views
- 1 replies
- 0 likes
Free premium offer 0,99 for 3 months
I want to buy 3months for 0,99, but I already used 1 free week.I can still use this offer?
- I want to buy 3months for 0,99, but I already used 1 free week. I can still use this offer?
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- Newbie
- 704 Views
- 4 replies
- 1 likes
- 704 Views
- 4 replies
- 1 likes
Paguei mas não está liberado meu Spotify Premium
Aderi ao plano premium estudante universitário, o valor foi cobrado corretamente, porém não tiver nenhum retorno muito menos a liberação na minha conta.
- Aderi ao plano premium estudante universitário, o valor foi cobrado corretamente, porém não tiver nenhum retorno muito menos a liberação na minha conta.
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- Spotify Star
- 199 Views
- 1 replies
- 0 likes
- 199 Views
- 1 replies
- 0 likes
Gift Card not renewing
Hi.I recently got spotify premium on my phone this December during the three months for $0.99 by using a gift card. Of course, today that time ran out. When I went back to renew it, I remembered i still had around $60.00 on my gift card, however i ca...
- Hi. I recently got spotify premium on my phone this December during the three months for $0.99 by using a gift card. Of course, today that time ran out. When I went back to renew it, I remembered i ...
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- Not applicable
- 241 Views
- 3 replies
- 0 likes
- 241 Views
- 3 replies
- 0 likes
Charged $120 on first month
I dont know what to do. I just switch from Apple Music to spotify, and I'm supposed to have the first month free, but my bank has been charged $120. I am livid. I should have never left Apple..I dont know how to contact Costumer Service at all, and i...
- I dont know what to do. I just switch from Apple Music to spotify, and I'm supposed to have the first month free, but my bank has been charged $120. I am livid. I should have never left Apple.. I do...
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- Not applicable
- 231 Views
- 1 replies
- 0 likes
- 231 Views
- 1 replies
- 0 likes
Amex Serve and Student discount
I have been trying for the past few days to sign up for premium for students. Whenever I click on "Student Discount" it takes me straight to checkout(Without making me verify my student status). I then proceed to attempt to checkout(Even though I kno...
- I have been trying for the past few days to sign up for premium for students. Whenever I click on "Student Discount" it takes me straight to checkout(Without making me verify my student status). I th...
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- Not applicable
- 461 Views
- 1 replies
- 0 likes
- 461 Views
- 1 replies
- 0 likes
Cannot access Hulu
I have signed up for the student premium on spotify. But when I go the the account overview page I don't have the "activate hulu" link anywhere on my page.Can someone help out?
- I have signed up for the student premium on spotify. But when I go the the account overview page I don't have the "activate hulu" link anywhere on my page. Can someone help out?
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- Not applicable
- 150 Views
- 1 replies
- 0 likes
- 150 Views
- 1 replies
- 0 likes
Solved!! I deleted Facebook and lost Premium
I am writing this 'cause I didn't find any solution anywhere.I have always used to log in with Facebook, and always paid for Premium service. I have decided to remove my Facebook account, and now I am not able to access it anymore, but when I try to ...
- I am writing this 'cause I didn't find any solution anywhere. I have always used to log in with Facebook, and always paid for Premium service. I have decided to remove my Facebook account, and now I...
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- Community Legend
- 260 Views
- 1 replies
- 0 likes
- 260 Views
- 1 replies
- 0 likes
Premium
I just signed up for premium for students. I noticed that 10.**bleep**, the cost for premium, is pending in my account. Will it reduce to 4.99 once my student information is verified?
- I just signed up for premium for students. I noticed that 10.**bleep**, the cost for premium, is pending in my account. Will it reduce to 4.99 once my student information is verified?
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- Community Legend
- 178 Views
- 1 replies
- 0 likes
- 178 Views
- 1 replies
- 0 likes
PAYMENT
Spotify was charged to my credit card twice I mean the payment, but my account has not been activated tu premium.
- Spotify was charged to my credit card twice I mean the payment, but my account has not been activated tu premium.
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- Community Legend
- 262 Views
- 2 replies
- 0 likes
- 262 Views
- 2 replies
- 0 likes
Can't use my 7 days premium through globe carrie
I already pay 49 Pesos for 7 days Premium but it didn't activate. What should I do? Help please!
- I already pay 49 Pesos for 7 days Premium but it didn't activate. What should I do? Help please!
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- Community Legend
- 327 Views
- 1 replies
- 0 likes
- 327 Views
- 1 replies
- 0 likes
Subscription as a Student
Hi Community!I'm a student and at the moment i pay 9.99€ per month. But normally it just should be 4.99€but i don't know where I should send my StudyID to. Can you help me? Cheers Ken
- Hi Community! I'm a student and at the moment i pay 9.99€ per month. But normally it just should be 4.99€but i don't know where I should send my StudyID to. Can you help me? Cheers Ken
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- Spotify Star
- 195 Views
- 1 replies
- 0 likes
- 195 Views
- 1 replies
- 0 likes