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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
131473 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
65214 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
246303 Views
151 replies
13 likes
I want to cancel my premium
I want to cancel my premium
Community Legend
271 Views
1 replies
0 likes
Hi. I got charged twice. Yesterday I tried to change my subscription plan to a student but there was an error with the payment. So two minutes later I paid for premium (6.99€). Now turned out that I got charged for Student and Premium plan.
Hi. I got charged twice. Yesterday I tried to change my subscription plan to a student but there was an error with the payment. So two minutes later I paid for premium (6.99€). Now turned out that I ...
Community Legend
901 Views
1 replies
0 likes
I am about to go crazy! We moved back to the US from the Czech Republic. I finally got it to let me change my country, but now it won't accept any of my payments from cards that are accepted everywhere else on the planet. I did everything that was su...
I am about to go crazy! We moved back to the US from the Czech Republic. I finally got it to let me change my country, but now it won't accept any of my payments from cards that are accepted everywhe...
Community Legend
325 Views
1 replies
0 likes
I had a payment issue so when i went to update my card it charged me for regular premium instead of renenewing my family plan. I went ahead and added the family plan again but my card only shows that 10$ was taken am i gonna get charged 15$ again for...
I had a payment issue so when i went to update my card it charged me for regular premium instead of renenewing my family plan. I went ahead and added the family plan again but my card only shows that...
Community Legend
198 Views
1 replies
0 likes
I need HELP. I purchased a family plan instead of a single plan, and I want to cancel it. But it already charged my account, and I want my refund and I want to only pay my 10.00 for Spotify.
I need HELP. I purchased a family plan instead of a single plan, and I want to cancel it. But it already charged my account, and I want my refund and I want to only pay my 10.00 for Spotify.
Community Legend
184 Views
1 replies
0 likes
Hi,my premium account is suddenly gone. I can still see my playlists, but cannot play. Tried to login several times, but subscriptions still says ‘free’.
Hi, my premium account is suddenly gone. I can still see my playlists, but cannot play. Tried to login several times, but subscriptions still says ‘free’.
Community Legend
424 Views
3 replies
1 likes
So I applied for the premium account and filled all the necessary data. I chose to pay using the Phone Credit type (Pulsa - Indonesia). My phone credit was billed, but it said on the app that I'm still in the free account. I can't see any payment his...
So I applied for the premium account and filled all the necessary data. I chose to pay using the Phone Credit type (Pulsa - Indonesia). My phone credit was billed, but it said on the app that I'm sti...
Gig Goer
229 Views
1 replies
0 likes
I'm currently residing in Thailand but I will be going back to Malaysia soon. I first downloaded Spotify when I came to Thailand. But now my set country is Thailand and I tried to change it but there is only Thailand on the list. Will the country cha...
I'm currently residing in Thailand but I will be going back to Malaysia soon. I first downloaded Spotify when I came to Thailand. But now my set country is Thailand and I tried to change it but there...
Spotify Star
205 Views
1 replies
0 likes
In my account I can find all payments under the label you state as "Receipts". But those are not valid receipts. They don't even state who I am doing business with, just that a transaction has been made. For book keeping I, and I guess a million othe...
In my account I can find all payments under the label you state as "Receipts". But those are not valid receipts. They don't even state who I am doing business with, just that a transaction has...
Spotify Star
217 Views
1 replies
0 likes
NÃO CONSIGO INICIAR UM PLANO PREMIUM POR CONTA DE PROBLEMAS NA HORA DO PAGAMENTO, MEU CARTÃO É APENAS DE DÉBITO
NÃO CONSIGO INICIAR UM PLANO PREMIUM POR CONTA DE PROBLEMAS NA HORA DO PAGAMENTO, MEU CARTÃO É APENAS DE DÉBITO
Spotify Star
2940 Views
1 replies
0 likes
Paguei por boleto a mais de 5 dias e não consigo usar o Premium!!!
Paguei por boleto a mais de 5 dias e não consigo usar o Premium!!!
Spotify Star
218 Views
1 replies
0 likes
Hello! I just recieved an email where they told me my student disccount was about to expire, so when i tried to update my information to proove i'm still a student, i couldn't find my university listed, even though last year it was. Its Tecnológico d...
Hello! I just recieved an email where they told me my student disccount was about to expire, so when i tried to update my information to proove i'm still a student, i couldn't find my university list...
Roadie
251 Views
1 replies
0 likes
Hola, buenos días.Cambié de celular y al ingresar a Spotify únicamente tengo acceso FREE. Actualmente yo cuento con paquete familiar PREMIUM. Ya verifiqué mi estado de cuenta y continúan debitando mensualmente el valor por el servicio. Me pueden ayud...
Hola, buenos días. Cambié de celular y al ingresar a Spotify únicamente tengo acceso FREE. Actualmente yo cuento con paquete familiar PREMIUM. Ya verifiqué mi estado de cuenta y continúan debitando ...
Roadie
2371 Views
1 replies
0 likes
I wanted a spotify premium. Went to the homepage and it showed me that i can have a 30 days free trial. Clicked on it, entered my card number and all - it said that i have already used a free trial and when i checked my bank account, it said that 6,9...
I wanted a spotify premium. Went to the homepage and it showed me that i can have a 30 days free trial. Clicked on it, entered my card number and all - it said that i have already used a free t...
Roadie
276 Views
1 replies
0 likes
Hola se me ha olvidado el usuario de spotify y me están cobrando en el banco quería darme de baja ya que no encuentro el nombre de usuario.
Hola se me ha olvidado el usuario de spotify y me están cobrando en el banco quería darme de baja ya que no encuentro el nombre de usuario.
Roadie
396 Views
1 replies
0 likes
This happened to me before but i forgot on how to do this again, when ever i tried to register for a new premium there is an unknown error that will appear above i know that it is because of the overdue of my account since it expire 5 days ago how to...
This happened to me before but i forgot on how to do this again, when ever i tried to register for a new premium there is an unknown error that will appear above i know that it is because of the over...
Roadie
297 Views
1 replies
0 likes
hi there, im trying to use a bpi card to get my old account onto premium but it gives me a red bar with the following text: Enter a valid credit card number.do you guys not accept the card if it's a cirrus card?
hi there, im trying to use a bpi card to get my old account onto premium but it gives me a red bar with the following text: Enter a valid credit card number. do you guys not acce...
Roadie
4174 Views
1 replies
0 likes
Qualche giorno fa ho notato che (nonostante avessi pagato il canone mensile due settimane prima) mi è stato disattivato il servizio Premium e adesso dispongo solo di quello Free.A cosa è dovuto questo disguido?
Qualche giorno fa ho notato che (nonostante avessi pagato il canone mensile due settimane prima) mi è stato disattivato il servizio Premium e adesso dispongo solo di quello Free. A cosa è dovuto que...
Roadie
363 Views
1 replies
0 likes
Assinei a conta premium, o valor veio na tarifa do cartão, porém não disponibilizou e eu continuo com conta a free. Como faço para cancelar??
Assinei a conta premium, o valor veio na tarifa do cartão, porém não disponibilizou e eu continuo com conta a free. Como faço para cancelar??
Roadie
518 Views
1 replies
0 likes
Cancele la tarjeta a la que se cargaba el pago del plan familiar, cuando intente cambiar la forma de pago, me marca error, aun cuando lo intente con tarjetas diferentes. Ya pase mi cuenta a free para volver a contratar el plan, ya cerre sesion en tod...
Cancele la tarjeta a la que se cargaba el pago del plan familiar, cuando intente cambiar la forma de pago, me marca error, aun cuando lo intente con tarjetas diferentes. Ya pase mi cuenta a free para...
Roadie
571 Views
1 replies
0 likes
