Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 174059 Views
- 114 replies
- 12 likes
- 174059 Views
- 114 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 19367 Views
- 27 replies
- 4 likes
- 19367 Views
- 27 replies
- 4 likes
Student Subscription
Hello, I was charged twice, yesterday R$10,00 and today R$16,90. But I have the student subscription: R$8,50. Is it possible to cancel the billings and do it again? Thanks,Isaac
- Hello, I was charged twice, yesterday R$10,00 and today R$16,90. But I have the student subscription: R$8,50. Is it possible to cancel the billings and do it again? ...
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- Regular
- 306 Views
- 1 replies
- 0 likes
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Student Discount International
- 306 Views
- 1 replies
- 0 likes
Husband (Member) dead
Hello,my husband is a spotify member and we use the Premium Family account. He died in January and I don´t know is Password or his Username... I wanna use his Account, would like to take it. How can I subscribe the account on my own?
- Hello, my husband is a spotify member and we use the Premium Family account. He died in January and I don´t know is Password or his Username... I wanna use his Account, would like to take it. How ca...
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- Spotify Star
- 356 Views
- 1 replies
- 0 likes
- 356 Views
- 1 replies
- 0 likes
Can't change country
I am trying to change my country from the USA to Australia. I have tried to follow the instructions to update the payment details to an Australian card, however I am receiving the error message "The postal code you entered was not valid for the selec...
- I am trying to change my country from the USA to Australia. I have tried to follow the instructions to update the payment details to an Australian card, however I am receiving the error message "The ...
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- Regular
- 598 Views
- 4 replies
- 0 likes
- 598 Views
- 4 replies
- 0 likes
Problema con el débito del pago
IHola, el 20/4 fecha en que me debían debitan la suscripción no lo hicieron por problemas con mi tarjeta, 25/4 di de baja la suscripción, esos 5 días los tengo pagar? Porque aún no me debitaron nada de la tarjeta .
- IHola, el 20/4 fecha en que me debían debitan la suscripción no lo hicieron por problemas con mi tarjeta, 25/4 di de baja la suscripción, esos 5 días los tengo pagar? Porque aún no me debitaron nada ...
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- Regular
- 331 Views
- 1 replies
- 0 likes
- 331 Views
- 1 replies
- 0 likes
Subscription
I am getting charged for Spotify premium, but I don’t know my username or password, I need to cancel it as soon as I can
- I am getting charged for Spotify premium, but I don’t know my username or password, I need to cancel it as soon as I can
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- Spotify Star
- 202 Views
- 1 replies
- 0 likes
- 202 Views
- 1 replies
- 0 likes
Superuser Contribution Help! Cant purchase!
I need help! I cant purchase spotify using my paymaya account and it always showing "Purchase Failed etc."
- I need help! I cant purchase spotify using my paymaya account and it always showing "Purchase Failed etc."
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- Newbie
- 290 Views
- 2 replies
- 0 likes
- 290 Views
- 2 replies
- 0 likes
Renovacion de suscripcion 12 meses de universitarios (problema)
No renove a tiempo mi cuenta de universitarios y desde febrero estoy pagando la cuota normal de $99 por mes. Mi pregunta es, ¿Como puedo renovar la modalidad de pago para qeu me siga cobrando los $49 mensuales? ya no me da la opcion de renovar...
- No renove a tiempo mi cuenta de universitarios y desde febrero estoy pagando la cuota normal de $99 por mes. Mi pregunta es, ¿Como puedo renovar la modalidad de pago para qeu me siga cobrando los $49...
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- Newbie
- 940 Views
- 1 replies
- 0 likes
- 940 Views
- 1 replies
- 0 likes
Superuser Contribution Realice el pago por premium y no tengo el servicio.
Ya realice el pago y me llegó un mail con el ok de la transacción. Pero no puedo entrar a mí Spotify premium. Nosé q hacer
- Ya realice el pago y me llegó un mail con el ok de la transacción. Pero no puedo entrar a mí Spotify premium. Nosé q hacer
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- Newbie
- 1015 Views
- 3 replies
- 0 likes
- 1015 Views
- 3 replies
- 0 likes
Spotify - Cobrança indevida de 10 reais após troca de cartão.
Hoje atualizei a forma de pagamento da minha conta no Spotify e veio uma cobrança de 10 reais. Gostaria de saber o porquê da cobrança e, se for realmente uma cobrança indevida, como estorná-la.
- Hoje atualizei a forma de pagamento da minha conta no Spotify e veio uma cobrança de 10 reais. Gostaria de saber o porquê da cobrança e, se for realmente uma cobrança indevida, como estorná-la.
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- Spotify Star
- 757 Views
- 1 replies
- 0 likes
- 757 Views
- 1 replies
- 0 likes
Superuser Contribution no me deja pagar con amex
hola soy de argentina y hasta el mes pasado pagaba con visa, pero ahora quiero cambiar a american express y no me deja siquiera poner el codigo de seguridad para terminar la compra... alguien sabe como arreglar esto?
- hola soy de argentina y hasta el mes pasado pagaba con visa, pero ahora quiero cambiar a american express y no me deja siquiera poner el codigo de seguridad para terminar la compra... alguien sabe co...
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- Newbie
- 4801 Views
- 4 replies
- 2 likes
- 4801 Views
- 4 replies
- 2 likes
Superuser Contribution Double payment (SOLVED)
Hello! I have paid the yearly subscripition for 119,90 with one credit card and the montly payment is going on with another credit card. It has happened for one month now. How can I stop the monthly payment and get reimbursed? -Jani
- Hello! I have paid the yearly subscripition for 119,90 with one credit card and the montly payment is going on with another credit card. It has happened for one month now. How can I stop the monthly ...
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- Roadie
- 347 Views
- 1 replies
- 0 likes
- 347 Views
- 1 replies
- 0 likes
Solved!! Premium account paid for one year and new Family account
Hi,I have paid a Premium account for one year until december 2018 and now I would like to subscribe for a Family account. How will it be charged to me ? Thanks for your answers
- Hi, I have paid a Premium account for one year until december 2018 and now I would like to subscribe for a Family account. How will it be charged to me ? Thanks for your answers
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- Casual Listener
- 551 Views
- 4 replies
- 0 likes
- 551 Views
- 4 replies
- 0 likes
Solved!! I paid for family and then unsubscribed.
Will i still be charged even though i unsubscribed like 1 min after? It say on my account that im not a subscriber but my bank have been charged, will i get the money back?
- Will i still be charged even though i unsubscribed like 1 min after? It say on my account that im not a subscriber but my bank have been charged, will i get the money back?
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- Casual Listener
- 380 Views
- 2 replies
- 0 likes
- 380 Views
- 2 replies
- 0 likes
Charged double
Hey, I signed up for the student discount, was approved and charged. The email told me to go back to Spotify online to finish setting up. Now I am being charged for both the student $4.99 subscription and the $9.99 monthly subscription on my credit c...
- Hey, I signed up for the student discount, was approved and charged. The email told me to go back to Spotify online to finish setting up. Now I am being charged for both the student $4.99 subs...
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- Composer
- 202 Views
- 1 replies
- 0 likes
- 202 Views
- 1 replies
- 0 likes
Help! Charged last month and this month for premium yet my account says free and not premium
I was charged 9.99 last month and yet again this month . My account states I am on the free service and there is no sign of letting up any time soon...can someone please tell what’s going on with this or my account
- I was charged 9.99 last month and yet again this month . My account states I am on the free service and there is no sign of letting up any time soon... can someone please tell what’s going on w...
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- Casual Listener
- 265 Views
- 3 replies
- 0 likes
- 265 Views
- 3 replies
- 0 likes
Duplicidade de pagamento
Esse mes recebi email falando que estava com problemas no cartão no faturamento ,ai troquei cartão e passei outro cartão, porem veio na fatura do cartao anterior o debito do spotify, paguei duas vezes esse mês
- Esse mes recebi email falando que estava com problemas no cartão no faturamento ,ai troquei cartão e passei outro cartão, porem veio na fatura do cartao anterior o debito do spotify, paguei duas veze...
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- Spotify Star
- 473 Views
- 1 replies
- 0 likes
- 473 Views
- 1 replies
- 0 likes
sonos and spotify
On my sonos account, it says that it is unable to play a song becuase the spotify account information is not valid. I have spotify premium yet it is still not working
- On my sonos account, it says that it is unable to play a song becuase the spotify account information is not valid. I have spotify premium yet it is still not working
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- Spotify Star
- 217 Views
- 1 replies
- 0 likes
- 217 Views
- 1 replies
- 0 likes
Giftcard won´t get accepted
So, Today I´ve bought 5 10€ Premium Giftcards. (Like i always did before) i redeemed 4 of them without any Problem but the last one i got here won´t work. I´m from Germany and it says: "Hoppla! Da ist wohl etwas schiefgegangen. Versuch es noch mal." ...
- So, Today I´ve bought 5 10€ Premium Giftcards. (Like i always did before) i redeemed 4 of them without any Problem but the last one i got here won´t work. I´m from Germany ...
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- Newbie
- 271 Views
- 1 replies
- 1 likes
- 271 Views
- 1 replies
- 1 likes
Premium
I cant subscribe to premium even if my payment method is correct and I have already tried using a different card but an error message keeps appearing
- I cant subscribe to premium even if my payment method is correct and I have already tried using a different card but an error message keeps appearing
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- Spotify Star
- 177 Views
- 1 replies
- 0 likes
- 177 Views
- 1 replies
- 0 likes
Can't become premium because my location (Portugal) does not match payment method (UK)
Hi all, I live in Portugal, therefore, my account is set to Portugal. I'm trying to go premium with a CC from a Digital Bank (Revolut) that is located in the UK. My card is legit and this limitation does not make any sense! Thanks in advance,Ivo
- Hi all, I live in Portugal, therefore, my account is set to Portugal. I'm trying to go premium with a CC from a Digital Bank (Revolut) that is located in the UK. My card is legit an...
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- Spotify Star
- 477 Views
- 1 replies
- 0 likes
- 477 Views
- 1 replies
- 0 likes