Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 175818 Views
- 114 replies
- 12 likes
- 175818 Views
- 114 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 19650 Views
- 27 replies
- 4 likes
- 19650 Views
- 27 replies
- 4 likes
Changing payment date
I would like to change my payment date is this possible or should I just get a new account? I need the payment to go out when my check comes in because my bank keeps overdrafting me charging me for it
- I would like to change my payment date is this possible or should I just get a new account? I need the payment to go out when my check comes in because my bank keeps overdrafting me charging me for it
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- Community Legend
- 228 Views
- 1 replies
- 0 likes
- 228 Views
- 1 replies
- 0 likes
¿Puedo pagar con tarjeta de débito?
Hola, alguien sabe si se puede pagar con tarjeta de débito?
- Hola, alguien sabe si se puede pagar con tarjeta de débito?
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- Spotify Star
- 279 Views
- 1 replies
- 0 likes
- 279 Views
- 1 replies
- 0 likes
Payment Failed
I'm unable to subscribe for premium. It only said payment failed without any reason. I made sure the credit card is correct and available (I buy a lot from AppStore so that's not the reason). Maybe an issue when the country is Vietnam? I used Free Pr...
- I'm unable to subscribe for premium. It only said payment failed without any reason. I made sure the credit card is correct and available (I buy a lot from AppStore so that's not the reason). Maybe a...
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- Casual Listener
- 370 Views
- 2 replies
- 0 likes
- 370 Views
- 2 replies
- 0 likes
The Moment you realise it was another App
It was a **bleep** apple scan app debiting my account. Spotify is awesome. Sorry for the confusion.
- It was a **bleep** apple scan app debiting my account. Spotify is awesome. Sorry for the confusion.
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- Spotify Star
- 578 Views
- 1 replies
- 0 likes
- 578 Views
- 1 replies
- 0 likes
Payment for student discount successfully deducted from my card but my account is still not premium
I paid for the student discount since my son doesnt have his own credit card i let him use my account. But until now it says free. The payment is already deducted from my account.
- I paid for the student discount since my son doesnt have his own credit card i let him use my account. But until now it says free. The payment is already deducted from my account.
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- Spotify Star
- 2499 Views
- 5 replies
- 0 likes
- 2499 Views
- 5 replies
- 0 likes
Estou sendo cobrada sem receber o produto. Estou pagando ha 5 meses e nao tenho acesso ao premium.
Estou pagando esta **bleep** ha cinco meses sem conseguir uma solução . Quero meu dinheiro de volta ou abrirei processo.
- Estou pagando esta **bleep** ha cinco meses sem conseguir uma solução . Quero meu dinheiro de volta ou abrirei processo.
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- Spotify Star
- 637 Views
- 1 replies
- 1 likes
- 637 Views
- 1 replies
- 1 likes
Spotify premium working during a trip?
Hi everyone, I live in Canada and I'm currently signed up with Spotify premium. I'm going on a trip to the United States and I'd like to know if my Spotify's gonna work while i'm there too.
- Hi everyone, I live in Canada and I'm currently signed up with Spotify premium. I'm going on a trip to the United States and I'd like to know if my Spotify's gonna work while i'm there too.
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- Community Legend
- 498 Views
- 1 replies
- 0 likes
- 498 Views
- 1 replies
- 0 likes
I cant pay premium with paypal
I had premium membership since a long time ago (3 years) and I have being paying with Paypal.Sincre February I couldnt pay it again and I switch to the free account.Now I can pay it again but when I was going to pay it, it didnt show me the option to...
- I had premium membership since a long time ago (3 years) and I have being paying with Paypal. Sincre February I couldnt pay it again and I switch to the free account. Now I can pay it again but whe...
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- Newbie
- 529 Views
- 1 replies
- 0 likes
- 529 Views
- 1 replies
- 0 likes
Reproducir en dos dispositivos simultaneamente
Buenas tardes, estoy en periodo de prueba de spotify premium, y dentro de las cosas que veo es que no puedo reproducir en dos dispositivos simultaneamente. Algunas veces dejo mi soundtouch reproduciendo en casa y cuando voy en mi automovil o en mi of...
- Buenas tardes, estoy en periodo de prueba de spotify premium, y dentro de las cosas que veo es que no puedo reproducir en dos dispositivos simultaneamente. Algunas veces dejo mi soundtouch reproducie...
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- Newbie
- 8455 Views
- 1 replies
- 2 likes
- 8455 Views
- 1 replies
- 2 likes
Prova Premium
Ho premuto per la prova Premium per 30 giorni, appena attivato mi è apparsa la scritta “la tua prova di 7 giorni inizia ora” è normale?
- Ho premuto per la prova Premium per 30 giorni, appena attivato mi è apparsa la scritta “la tua prova di 7 giorni inizia ora” è normale?
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- Newbie
- 570 Views
- 2 replies
- 0 likes
- 570 Views
- 2 replies
- 0 likes
Charges £9.99 instead of 4.99
I’m a student and have been paying 4.99 for over a year now and all of a sudden I’ve been charged 9.99?
- I’m a student and have been paying 4.99 for over a year now and all of a sudden I’ve been charged 9.99?
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- Spotify Star
- 924 Views
- 1 replies
- 0 likes
- 924 Views
- 1 replies
- 0 likes
spotifys payment sysstem sucks
I deleted my account 2 months ago canceld everything and they are still charging me.
- I deleted my account 2 months ago canceld everything and they are still charging me.
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- Spotify Star
- 324 Views
- 1 replies
- 0 likes
- 324 Views
- 1 replies
- 0 likes
Cannot change my Country on Premium
I've moved to Australia and I want to change my billing to my Australian credit card. I however cannot do this since my details are still listed with my old country and for some reason I cannot find how to change my country to the new one. I only get...
- I've moved to Australia and I want to change my billing to my Australian credit card. I however cannot do this since my details are still listed with my old country and for some reason I cannot find ...
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- Spotify Star
- 221 Views
- 1 replies
- 0 likes
- 221 Views
- 1 replies
- 0 likes
Cobros duplicados.
Acabo de recibir el cobro de mi suscripción Premium duplicado. Ya revisé si tenía otra cuenta de Spotify activa y no es el caso. ¿Por qué pasa esto y cómo me reembolsaràn la cantidad perdida?
- Acabo de recibir el cobro de mi suscripción Premium duplicado. Ya revisé si tenía otra cuenta de Spotify activa y no es el caso. ¿Por qué pasa esto y cómo me reembolsaràn la cantidad perdida?
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- Newbie
- 479 Views
- 1 replies
- 0 likes
- 479 Views
- 1 replies
- 0 likes
Superuser Contribution Problemas con mi cuenta Premiun
Hola! El 30 de marzo (2018) pagué por una suscripción de un año, ya me han cobrado e incluso enviado el recibo de pago, sin embargo no puedo acceder a ningún beneficio premium. Figura "Premium en pausa" y "actualizar pago" pero ya me cobraron, no qui...
- Hola! El 30 de marzo (2018) pagué por una suscripción de un año, ya me han cobrado e incluso enviado el recibo de pago, sin embargo no puedo acceder a ningún beneficio premium. Figura "Premium en pau...
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- Roadie
- 589 Views
- 1 replies
- 0 likes
- 589 Views
- 1 replies
- 0 likes
Superuser Contribution Nao terminei a conta ja veio no meu cartao
Boa Noite precisava de uma ajuda não acabei de fazer meu cadastro la no universitario e ja veio descontando no meu cartão eu queria cancelar alguem pode me ajudar porque vou ter que fazer o outro , por favor se alguem poder me ajudar
- Boa Noite precisava de uma ajuda não acabei de fazer meu cadastro la no universitario e ja veio descontando no meu cartão eu queria cancelar alguem pode me ajudar porque vou ter que fazer o outro , p...
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- Roadie
- 378 Views
- 1 replies
- 0 likes
- 378 Views
- 1 replies
- 0 likes
Superuser Contribution Soy universitario, me cobraron el plan y sigo con cuenta free
Soy universitario, subi los ducumentos que solicitaban, decian que no cobrarian hasta tener la cuenta premium y mi banco me informa que ya se realizo la transaccion y sigo con la cuenta free, me pueden ayudar por favor
- Soy universitario, subi los ducumentos que solicitaban, decian que no cobrarian hasta tener la cuenta premium y mi banco me informa que ya se realizo la transaccion y sigo con la cuenta free, me pued...
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- Roadie
- 487 Views
- 1 replies
- 0 likes
- 487 Views
- 1 replies
- 0 likes
Changed computers now can't find premium free trial
I signed up for premium trial & then got a new computer. When I signed in, it says I have the free Spotify. I gave my cc # & now I'm freaked out that I can't find that acct if I choose to cancel.....or even to use it. I don't want my cc charged if I ...
- I signed up for premium trial & then got a new computer. When I signed in, it says I have the free Spotify. I gave my cc # & now I'm freaked out that I can't find that acct if I c...
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- Spotify Star
- 224 Views
- 1 replies
- 0 likes
- 224 Views
- 1 replies
- 0 likes
Superuser Contribution Trouble connecting to my sons premium acct
, my son has the premium for family and he invited me to join his acct, I accepted the invite wit and wrote down the code, set up my acct but there's not giving me a place to enter the code so I can connect to his acct and get the benefits of the pre...
- , my son has the premium for family and he invited me to join his acct, I accepted the invite wit and wrote down the code, set up my acct but there's not giving me a place to enter the code so I can ...
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- Roadie
- 407 Views
- 1 replies
- 0 likes
- 407 Views
- 1 replies
- 0 likes
Superuser Contribution Paguei minha conta por boleto e ate agora não mudou para a premium
A três dias atrás paguei minha conta e assinei para a premium,porém ela ainda não mudou e continua freeAlguém poderia me ajudar
- A três dias atrás paguei minha conta e assinei para a premium,porém ela ainda não mudou e continua free Alguém poderia me ajudar
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- Roadie
- 602 Views
- 1 replies
- 0 likes
- 602 Views
- 1 replies
- 0 likes