Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 165760 Views
- 110 replies
- 12 likes
- 165760 Views
- 110 replies
- 12 likes
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Account & Payment
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 18555 Views
- 27 replies
- 4 likes
- 18555 Views
- 27 replies
- 4 likes
Superuser Contribution Family plan in Turkey
Hello, my husband sent me an invitation for family plan I accepted it in my email but it does not allow me join to the plan. Could you please help?
- Hello, my husband sent me an invitation for family plan I accepted it in my email but it does not allow me join to the plan. Could you please help?
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- Roadie
- 964 Views
- 1 replies
- 0 likes
- 964 Views
- 1 replies
- 0 likes
Superuser Contribution Payment premium issue
Hello. My card expired this weekend and I added a new one in the app at saturday and paid for a whole year, thought everything was ok. When I opened Spotify today it says I have to update payment to continue listening. Did that saturday and my accoun...
- Hello. My card expired this weekend and I added a new one in the app at saturday and paid for a whole year, thought everything was ok. When I opened Spotify today it says I have to update payment to ...
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- Roadie
- 186 Views
- 1 replies
- 0 likes
- 186 Views
- 1 replies
- 0 likes
Superuser Contribution I pay for premium every month, I show premium as my subscription status tamam I have logged out and
Your help doesn't help.
- Your help doesn't help.
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- Roadie
- 184 Views
- 1 replies
- 0 likes
- 184 Views
- 1 replies
- 0 likes
Superuser Contribution Prerium charges every month
Suppose to be: you should pay 139 pesos for 3 months but what happened to me, I already paid for 3 months last month and they charge me this month for another 3 months. Please help me. Thanks
- Suppose to be: you should pay 139 pesos for 3 months but what happened to me, I already paid for 3 months last month and they charge me this month for another 3 months. Please help me. Th...
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- Roadie
- 212 Views
- 1 replies
- 0 likes
- 212 Views
- 1 replies
- 0 likes
Superuser Contribution De premium a familiar sin mi consentimiento
Hoy he descubierto que me han cambiado el plan de premium a familiar sin haberlo solicitado. Y me han cobrado 15 euros en lugar de 10. ¿Por qué han hecho esto?
- Hoy he descubierto que me han cambiado el plan de premium a familiar sin haberlo solicitado. Y me han cobrado 15 euros en lugar de 10. ¿Por qué han hecho esto?
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- Roadie
- 186 Views
- 1 replies
- 0 likes
- 186 Views
- 1 replies
- 0 likes
Invalid Credit card
spotify is telling me that my card is invalid when I've typed in every single number right and my card is actully valid?
- spotify is telling me that my card is invalid when I've typed in every single number right and my card is actully valid?
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- Regular
- 641 Views
- 1 replies
- 0 likes
- 641 Views
- 1 replies
- 0 likes
Already a Hulu Subscriber
How do I take advantage of this Hulu partnership if I've been a subscriber on Hulu for years? How much does it cost? I don't need a trial membership, but I would love to bundle the cost of Spotify and Hulu.
- How do I take advantage of this Hulu partnership if I've been a subscriber on Hulu for years? How much does it cost? I don't need a trial membership, but I would love to bundle the cost of Spoti...
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- Casual Listener
- 300 Views
- 2 replies
- 0 likes
- 300 Views
- 2 replies
- 0 likes
Prélèvements abusifs
Bonjour, Je viens de remarquer que le prélèvement de 9,99€ mensuels de Spotify a continué alors que je ne bénéficiais plus de l'abonnement Premium. Sur le site Spotify, mes prélèvements sont censés avoir cessé sur la période d'aout 2016 à Janvier 201...
- Bonjour, Je viens de remarquer que le prélèvement de 9,99€ mensuels de Spotify a continué alors que je ne bénéficiais plus de l'abonnement Premium. Sur le site Spotify, mes prélèvements son...
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- Newbie
- 1436 Views
- 6 replies
- 0 likes
- 1436 Views
- 6 replies
- 0 likes
Pagamento confirmado, mais plano não liberado.
Realizei o pagamento do plano premium universitário, pagamento foi debitado no cartão, mais não aparece a adesão do plano pra mim.
- Realizei o pagamento do plano premium universitário, pagamento foi debitado no cartão, mais não aparece a adesão do plano pra mim.
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- Spotify Star
- 291 Views
- 5 replies
- 0 likes
- 291 Views
- 5 replies
- 0 likes
Premium pago e nao recebi
Ontem a noite fiz o pagamento do meu spotify premium universitário, ja está debitado do meu cartão mas continua dizendo que nao está ativado o premium
- Ontem a noite fiz o pagamento do meu spotify premium universitário, ja está debitado do meu cartão mas continua dizendo que nao está ativado o premium
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- Spotify Star
- 232 Views
- 1 replies
- 0 likes
- 232 Views
- 1 replies
- 0 likes
Superuser Contribution PAGAMENTO PAYPAL NON FUNZIONA
Ciao a tutti,Sono oramai giorni che provo a pagare l'abbonamento a premium via paypal ma, ogni volta che do la conferma, mi rigetta alla pagina iniziale di spotify.Ho avuto Premium per parecchi mesi e l'ho annullato per qualche tempo per poi pentirme...
- Ciao a tutti, Sono oramai giorni che provo a pagare l'abbonamento a premium via paypal ma, ogni volta che do la conferma, mi rigetta alla pagina iniziale di spotify. Ho avuto Premium per parecchi m...
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- Roadie
- 602 Views
- 1 replies
- 1 likes
- 602 Views
- 1 replies
- 1 likes
Superuser Contribution Cambio de 3 meses Premium a Familia Spotify
Hola, lo que pasa es que compre una tarjeta de regalo de 3 meses de premium y por error al querer cambiar mi cuenta a una Familiar compre el paquete de $149.00 mi duda es ¿Qué pasará con los 3 meses que había comprado anteriormente? ¿Qué puedo hacer?
- Hola, lo que pasa es que compre una tarjeta de regalo de 3 meses de premium y por error al querer cambiar mi cuenta a una Familiar compre el paquete de $149.00 mi duda es ¿Qué pasará con los 3 meses ...
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- Roadie
- 240 Views
- 1 replies
- 0 likes
- 240 Views
- 1 replies
- 0 likes
Superuser Contribution I pay but I could not get the premium
hi , I am from turkey , I pay for student premium but while i am paying that , I disconnected therefore I can not get the premium but in the other hand the system take my money . can someone help me ? merhabalar , öğrenci premium için ödeme yaparken ...
- hi , I am from turkey , I pay for student premium but while i am paying that , I disconnected therefore I can not get the premium but in the other hand the system take my money . can some...
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- Roadie
- 209 Views
- 1 replies
- 0 likes
- 209 Views
- 1 replies
- 0 likes
Superuser Contribution Subcscription Transfer
I just recently mistakenly renewed my Premium subscription to my other account instead of this account . How do I switch the Premium subcscription as I have all my playlists organized in the account ? Please help.
- I just recently mistakenly renewed my Premium subscription to my other account instead of this account . How do I switch the Premium subcscription as I have all my playlists organized in the account ...
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- Roadie
- 244 Views
- 1 replies
- 0 likes
- 244 Views
- 1 replies
- 0 likes
Paguei o premium por boleto mas ainda esta free
Ontem paguei o plano Premium por boleto, 3 meses, o valor foi descontado mas não recebi nenhum comprovante do spotify e a conta ainda aparece free
- Ontem paguei o plano Premium por boleto, 3 meses, o valor foi descontado mas não recebi nenhum comprovante do spotify e a conta ainda aparece free
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- Spotify Star
- 193 Views
- 1 replies
- 0 likes
- 193 Views
- 1 replies
- 0 likes
How do i clear payment info?
I used another person's credit card to get premium, but due to personal matters i need to clear the credit card info in my account. How can i do it without using new payment info? My credit card is blocked so it won't do.
- I used another person's credit card to get premium, but due to personal matters i need to clear the credit card info in my account. How can i do it without using new payment info? My credit card is b...
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- Community Legend
- 203 Views
- 1 replies
- 0 likes
- 203 Views
- 1 replies
- 0 likes
Solved!! Extending the Premium Subscription ahead of time
Hello.I am a new Spotify user (and also new to the community) and I was wondering if (and how) it's possible to extended my subscription before it automatically does so by itself (basically so I make sure I won't spend the money on something else bef...
- Hello. I am a new Spotify user (and also new to the community) and I was wondering if (and how) it's possible to extended my subscription before it automatically does so by itself (basically so I ma...
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- Community Legend
- 250 Views
- 1 replies
- 0 likes
- 250 Views
- 1 replies
- 0 likes
Paguei o boleto mas não consigo acessar o premium
paguei o boleto mas nao consigo acessar minha conta no premium
- paguei o boleto mas nao consigo acessar minha conta no premium
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- Newbie
- 213 Views
- 2 replies
- 0 likes
- 213 Views
- 2 replies
- 0 likes
Superuser Contribution Me dieron de baja el Premium y sigo pagando
Hola! En el dia de la fecha me dispuse a usar spootify y resulta que apesar de que estoy al dia con la paga y todo hoy me encontre con que me sacaron el premium. Tengo publicidad, no me deja pasar canciones. No se porque motivo y me figura que contra...
- Hola! En el dia de la fecha me dispuse a usar spootify y resulta que apesar de que estoy al dia con la paga y todo hoy me encontre con que me sacaron el premium. Tengo publicidad, no me deja pasar ca...
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- Newbie
- 968 Views
- 3 replies
- 0 likes
- 968 Views
- 3 replies
- 0 likes
Superuser Contribution Pagamento
Não consigo assinar o plano familiar
- Não consigo assinar o plano familiar
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- Roadie
- 177 Views
- 1 replies
- 0 likes
- 177 Views
- 1 replies
- 0 likes